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Program
Divisions of Family Practice
Published Date
2011-03
Link to File
/media/divresources/AdminHRAdministrationHandbookMarch2011FINAL.pdf
Description
"This Administration Handbook is designed to provide local divisions with guidance regarding all administrative matters and to enable a division to operate effectively. It is intended primarily for the person who is responsible for the day-to-day operations of a division."
Program
Divisions of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2011-03
Topics
Operations
Resource Type
Manual
File Type
Pdf
Link to File
/media/divresources/AdminHRAdministrationHandbookMarch2011FINAL.pdf
Description
This Administration Handbook is designed to provide local divisions with guidance regarding all administrative matters and to enable a division to operate effectively. It is intended primarily for the person who is responsible for the day-to-day operations of a division.
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Appreciative Inquiry: Introduction and Key Concepts

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource435
Program
Divisions of Family Practice
Published Date
2012-05
Link to File
/media/divresources/AIPPT.pptx
Description
"An introductary presentation on what Appreciative Inquiry is and some example exercises."
Program
Divisions of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2012-05
Topics
Community Engagement
Member Engagement
Event
Divisions Provincial Round Table
Workshop
Appreciative Inquiry
Resource Type
Presentation
File Type
PowerPoint
Link to File
/media/divresources/AIPPT.pptx
Description
An introductary presentation on what Appreciative Inquiry is and some example exercises.
Less detail
Program
Practice Support Program
Published Date
2018-04-20
Link to File
/media/divresources/BCPMHPracticeCharacteristicsMatrix_PosterVersion.pdf
Description
"The PMH Practice Characteristics Matrix supports physicians to understand what the 12 attributes of the PMH model mean in concrete terms in the context of their practice, and what a transition towards the PMH could entail for them. As well, it helps GPSC and other health system partners to organize their thinking around the practice-level realities of the PMH model, and the strategic development of provincial supports for physicians to achieve the model. The Matrix—intended to be read from left to right--illustrates both the 12 attributes of the PMH model, as well as their corresponding sub-attributes, several of which are to be achieved cumulatively."
Program
Practice Support Program
Corporate Author
General Practice Services Committee
Published Date
2018-04-20
Topics
Patient Medical Home
Resource Type
Poster
File Type
Pdf
Link to File
/media/divresources/BCPMHPracticeCharacteristicsMatrix_PosterVersion.pdf
Description
The PMH Practice Characteristics Matrix supports physicians to understand what the 12 attributes of the PMH model mean in concrete terms in the context of their practice, and what a transition towards the PMH could entail for them. As well, it helps GPSC and other health system partners to organize their thinking around the practice-level realities of the PMH model, and the strategic development of provincial supports for physicians to achieve the model. The Matrix—intended to be read from left to right--illustrates both the 12 attributes of the PMH model, as well as their corresponding sub-attributes, several of which are to be achieved cumulatively.
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BC PMH Practice Characteristics Matrix with Cover Page

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1081
Program
Practice Support Program
Published Date
04-20-2018
Link to File
/media/divresources/BCPMHPracticeCharacteristicsMatrix_withCoverPage.pdf
Description
"The PMH Practice Characteristics Matrix supports physicians to understand what the 12 attributes of the PMH model mean in concrete terms in the context of their practice, and what a transition towards the PMH could entail for them. As well, it helps GPSC and other health system partners to organize their thinking around the practice-level realities of the PMH model, and the strategic development of provincial supports for physicians to achieve the model. The Matrix—intended to be read from left to right--illustrates both the 12 attributes of the PMH model, as well as their corresponding sub-attributes, several of which are to be achieved cumulatively."
Program
Practice Support Program
Corporate Author
General Practice Services Committee
Published Date
04-20-2018
Topics
Patient Medical Home
Resource Type
Report
File Type
Pdf
Link to File
/media/divresources/BCPMHPracticeCharacteristicsMatrix_withCoverPage.pdf
Description
The PMH Practice Characteristics Matrix supports physicians to understand what the 12 attributes of the PMH model mean in concrete terms in the context of their practice, and what a transition towards the PMH could entail for them. As well, it helps GPSC and other health system partners to organize their thinking around the practice-level realities of the PMH model, and the strategic development of provincial supports for physicians to achieve the model. The Matrix—intended to be read from left to right--illustrates both the 12 attributes of the PMH model, as well as their corresponding sub-attributes, several of which are to be achieved cumulatively.
Less detail
Program
Divisions of Family Practice
Published Date
2016-06-13
Link to File
/media/divresources/DivisionsofFamilyPractice_ BCSocietiesActSummary.pdf
Description
"This email outlines the steps taken by the provincial divisions office to determine the possible impact of the new BC Societies Act on divisions and responds to the big questions around that impact."
Program
Divisions of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2016-06-13
Topics
Governance
BC Societies Act
Resource Type
Email
File Type
Pdf
Link to File
/media/divresources/DivisionsofFamilyPractice_ BCSocietiesActSummary.pdf
Description
This email outlines the steps taken by the provincial divisions office to determine the possible impact of the new BC Societies Act on divisions and responds to the big questions around that impact.
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Program
Practice Support Program
Published Date
2018
Link to File
/media/divresources/PSPTBCTool_Building_Collaborative_Leadership.pdf
Description
"This tool helps teams to identify characteristics of different collaborative leadership approaches and set areas of focus to help them move towards collaborative leadership."
Program
Practice Support Program
Corporate Author
General Practice Services Committee
Published Date
2018
Topics
Team-Based Care
Quality Improvement
Team-Based Care: Implementing Stage
Resource Type
Tool
File Type
Pdf
Link to File
/media/divresources/PSPTBCTool_Building_Collaborative_Leadership.pdf
Description
This tool helps teams to identify characteristics of different collaborative leadership approaches and set areas of focus to help them move towards collaborative leadership.
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Health Authority
Fraser
Division
White Rock South Surrey Division of Family Practice
Program
Divisions of Family Practice
Published Date
2012-02-28
Link to File
/media/divresources/CaseStudyHealthIntegration.pdf
Description
"This case study describes the Fraser Health Authority Home Health redesign."
Health Authority
Fraser
Division
White Rock South Surrey Division of Family Practice
Program
Divisions of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2012-02-28
Topics
Residential Care
Seniors
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/CaseStudyHealthIntegration.pdf
Description
This case study describes the Fraser Health Authority Home Health redesign.
Less detail
Program
Practice Support Program
Published Date
2018
Link to File
/media/divresources/PSPTBCTool_Collaborative_Leadership_in_Practice.pdf
Description
"This tool helps team members identify their top three collaborative leadership objectives, and consider what strategies, accountability tools, and actions would be required to achieve them."
Program
Practice Support Program
Corporate Author
General Practice Services Committee
Published Date
2018
Topics
Team-Based Care
Quality Improvement
Team-Based Care: Strengthing & Sustaining Stage
Resource Type
Tool
File Type
Pdf
Link to File
/media/divresources/PSPTBCTool_Collaborative_Leadership_in_Practice.pdf
Description
This tool helps team members identify their top three collaborative leadership objectives, and consider what strategies, accountability tools, and actions would be required to achieve them.
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Program
Practice Support Program
Published Date
2018
Link to File
/media/divresources/PSPTBCTool_Collaborative_Leadership_Priorities.pdf
Description
"This tool helps teams identify and prioritize collaborative leadership objectives (ex: establishing shared goals)."
Program
Practice Support Program
Corporate Author
General Practice Services Committee
Published Date
2018
Topics
Team-Based Care
Quality Improvement
Team-Based Care: Strengthing & Sustaining Stage
Resource Type
Tool
File Type
Pdf
Link to File
/media/divresources/PSPTBCTool_Collaborative_Leadership_Priorities.pdf
Description
This tool helps teams identify and prioritize collaborative leadership objectives (ex: establishing shared goals).
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Program
Practice Support Program
Published Date
2018
Link to File
/media/divresources/PSPTBCTool_Conflict_Diagnostic.pdf
Description
"This tool supports team members to discuss potential causes of conflict in changing environments and how these can be managed collaboratively within the team."
Program
Practice Support Program
Corporate Author
General Practice Services Committee
Published Date
2018
Topics
Team-Based Care
Quality Improvement
Team-Based Care: Strengthing & Sustaining Stage
Resource Type
Tool
File Type
Pdf
Link to File
/media/divresources/PSPTBCTool_Conflict_Diagnostic.pdf
Description
This tool supports team members to discuss potential causes of conflict in changing environments and how these can be managed collaboratively within the team.
Less detail
Program
Practice Support Program
Published Date
2018
Link to File
/media/divresources/PSPTBCTool_Constructive_Conflict.pdf
Description
"This tool helps identify ways to support constructive conflict and integrate new approaches into practice."
Program
Practice Support Program
Corporate Author
General Practice Services Committee
Published Date
2018
Topics
Team-Based Care
Quality Improvement
Team-Based Care: Implementing Stage
Resource Type
Tool
File Type
Pdf
Link to File
/media/divresources/PSPTBCTool_Constructive_Conflict.pdf
Description
This tool helps identify ways to support constructive conflict and integrate new approaches into practice.
Less detail
Program
Practice Support Program
Published Date
2018
Link to File
/media/divresources/PSPTBCTool_Conversation_Guide_with_Patient.pdf
Description
"This tool can help you think through and prepare for a variety of different conversations you may need to have with patients."
Program
Practice Support Program
Corporate Author
General Practice Services Committee
Published Date
2018
Topics
Team-Based Care
Quality Improvement
Team-Based Care: Implementing Stage
Resource Type
Tool
File Type
Pdf
Link to File
/media/divresources/PSPTBCTool_Conversation_Guide_with_Patient.pdf
Description
This tool can help you think through and prepare for a variety of different conversations you may need to have with patients.
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Division Infrastructure Funding Template 2018-2019

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1471
Program
Divisions of Family Practice
Published Date
2018-09-19
Link to File
https://mfiles.doctorsofbc.ca/SharedLinks.aspx?accesskey=9566d4af7ecfcd7b973b523dec9de20177c92a17e0ab43326989b7c5a7d00e5d&VaultGUID=D43316D7-A660-4C25-A7F3-285FB47DAEC5
Description
"This report is mandatory for all Divisions to submit at the end of FY2018/19 together with the audited financial statement. The learnings from the infrastructure funding template, combined with the quantitative and qualitative data Divisions will be providing via the Impact Measurement Framework, will help demonstrate the scope and impact of divisions across the province."
Program
Divisions of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2018-09-19
Topics
Funding
Resource Type
Template
File Type
Excel
Link to File
https://mfiles.doctorsofbc.ca/SharedLinks.aspx?accesskey=9566d4af7ecfcd7b973b523dec9de20177c92a17e0ab43326989b7c5a7d00e5d&VaultGUID=D43316D7-A660-4C25-A7F3-285FB47DAEC5
Description
This report is mandatory for all Divisions to submit at the end of FY2018/19 together with the audited financial statement. The learnings from the infrastructure funding template, combined with the quantitative and qualitative data Divisions will be providing via the Impact Measurement Framework, will help demonstrate the scope and impact of divisions across the province.
Less detail
Program
Divisions of Family Practice
Published Date
2019-02-07
Link to File
/media/divresources/TEMPLATE_Divisions_Innovation_Fund_Submission_Form_&_TOR.docx
Description
"This document outlines the criteria and processes of the divisions innovation fund, then provides a funding submission form."
Program
Divisions of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2019-02-07
Topics
Funding
Resource Type
Form
Guidelines
File Type
Word
Link to File
/media/divresources/TEMPLATE_Divisions_Innovation_Fund_Submission_Form_&_TOR.docx
Description
This document outlines the criteria and processes of the divisions innovation fund, then provides a funding submission form.
Less detail

Divisions of Family Practice 10 Year Anniversary Experiences - Video

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1186
Program
Divisions of Family Practice
Published Date
2019-03-04
Link to File
/media/divresources/DoFP_10yearAnniversaryExperiences.mp4
Description
"Most valued moments over the 10 years of Divisions of Family Practice shared during the Divisions Learning Session 2019."
Program
Divisions of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2019-03-04
Topics
Media
Event
Divisions Learning Session 2019
Resource Type
Video Recording
Presentation
File Type
MP4
Link to File
/media/divresources/DoFP_10yearAnniversaryExperiences.mp4
Recording Length
2min 51sec
Description
Most valued moments over the 10 years of Divisions of Family Practice shared during the Divisions Learning Session 2019.
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Program
Divisions of Family Practice
Published Date
2012-10
Link to File
/media/divresources/EngagementHandbookOctober2012FINAL.pdf
Description
"This Engagement Handbook outlines the principles, guidelines and benefits of effective engagement, how to assess what type of engagement is most appropriate and techniques for undertaking engagement activities. The main body of this handbook provides a general overview of the engagement process, with more detailed tools and information to support executive directors/coordinators and board members in executing engagement events in the appendix."
Program
Divisions of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2012-10
Topics
Member Engagement
Resource Type
Manual
File Type
Pdf
Link to File
/media/divresources/EngagementHandbookOctober2012FINAL.pdf
Description
This Engagement Handbook outlines the principles, guidelines and benefits of effective engagement, how to assess what type of engagement is most appropriate and techniques for undertaking engagement activities. The main body of this handbook provides a general overview of the engagement process, with more detailed tools and information to support executive directors/coordinators and board members in executing engagement events in the appendix.
Less detail
Program
Divisions of Family Practice
Published Date
2011-03
Link to File
/media/divresources/FinancialSystemsHandbookMarch2011.pdf
Description
"This Financial Systems Handbook is designed to provide local divisions with guidance regarding all financial matters and to enable a division to manage funds effectively. This handbook contains: An overview of the elements of the financial system The principles on which the financial system is based The major activities related to planning, recording and reviewing finances, and Processes and mechanisms for maintaining accountability for the finances of the organization."
Program
Divisions of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2011-03
Topics
Finances
Resource Type
Manual
File Type
Pdf
Link to File
/media/divresources/FinancialSystemsHandbookMarch2011.pdf
Description
This Financial Systems Handbook is designed to provide local divisions with guidance regarding all financial matters and to enable a division to manage funds effectively. This handbook contains: An overview of the elements of the financial system The principles on which the financial system is based The major activities related to planning, recording and reviewing finances, and Processes and mechanisms for maintaining accountability for the finances of the organization.
Less detail
Program
Practice Support Program
Published Date
2018
Link to File
/media/divresources/PSPTBCTool_Function_Mapping.pdf
Description
"Helpful as practices explore TBC, this tool helps identify key functions needed to support patients and determine how the team can best fulfil these."
Program
Practice Support Program
Corporate Author
General Practice Services Committee
Published Date
2018
Topics
Team-Based Care
Quality Improvement
Team-Based Care: Exploring & Engaging Stage
Resource Type
Tool
File Type
Pdf
Link to File
/media/divresources/PSPTBCTool_Function_Mapping.pdf
Description
Helpful as practices explore TBC, this tool helps identify key functions needed to support patients and determine how the team can best fulfil these.
Less detail
Program
Divisions of Family Practice
Published Date
2011-08
Link to File
/media/divresources/OrgDevGovernanceHandbookAugust2011FINAL.pdf
Description
"This Governance Handbook has been written as a resource to assist the boards and supporting staff/consultants1 of Divisions of Family Practice in the delivery of governance leadership. The purpose of this handbook is to: Provide information about standard requirements and best practices for non-profit organizations Identify the key roles and responsibilities of boards, directors and societies Provide a tool to assist in orienting and training board members Provide information about standard policies, along with some sample policies for the board to discuss and adapt to meet the Division’s unique needs Provide information that will assist Divisions in developing their own board handbooks"
Program
Divisions of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2011-08
Topics
Governance
Resource Type
Manual
File Type
Pdf
Link to File
/media/divresources/OrgDevGovernanceHandbookAugust2011FINAL.pdf
Description
This Governance Handbook has been written as a resource to assist the boards and supporting staff/consultants1 of Divisions of Family Practice in the delivery of governance leadership. The purpose of this handbook is to: Provide information about standard requirements and best practices for non-profit organizations Identify the key roles and responsibilities of boards, directors and societies Provide a tool to assist in orienting and training board members Provide information about standard policies, along with some sample policies for the board to discuss and adapt to meet the Division’s unique needs Provide information that will assist Divisions in developing their own board handbooks
Less detail
Program
Divisions of Family Practice
Published Date
2016
Link to File
/media/divresources/SamplePolicyreBoardAttendance.docx
Description
"Example board attendance policy adapted from the South Okanagan Similkameen Division."
Program
Divisions of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2016
Topics
Governance
Board of Directors
Resource Type
Policy
File Type
Word
Link to File
/media/divresources/SamplePolicyreBoardAttendance.docx
Description
Example board attendance policy adapted from the South Okanagan Similkameen Division.
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50 public records – page 1 of 3.