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Clinic & Team Lead Handbook – Central Okanagan
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1711
- Program
- Primary Care Networks
- Published Date
- 2022
- Description
- "This document shows an example of clinic and team lead handbook. It was created by the Central Okanagan PCN and can be used as a guide or template by other PCNs."
- Program
- Primary Care Networks
- Personal Author
- Central Okanagan PCN
- Published Date
- 2022
- File Type
- Description
- This document shows an example of clinic and team lead handbook. It was created by the Central Okanagan PCN and can be used as a guide or template by other PCNs.
Collaboration to Foster FP Networks in the Thompson Region Division of Family Practice - Case Study
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1394
- Health Authority
- Interior
- Division
- Thompson Region Division of Family Practice
- Published Date
- 2019/02
- Link to File
- /media/divresources/FinalReport_CollaborationtoFosterFPnetworksThompsonRegionPMHCaseStudy_Dec2018.pdf
- Description
- "This case study employed four broad approaches to understand how PSP and the DoFP are working together to support the creation of networks. These approaches included: 1. A review of local documentation that focused on the relationship structure and current work taking place to support the development of FP networks. 2. A literature review which reviewed over 50 research articles, policy and position documents, guidelines, and best practices to focus on understanding how other groups across Canada and the developed world have worked together in primary care to create networks within primary care. These findings are available in Appendix 3. 3. Interviews with key stakeholders at a local, regional and provincial level to understand the various factors (i.e. political, environmental, technological, legal) influencing the development of FP networks in the Thompson Region and BC more broadly. The list of individuals interviewed is included in Appendix 1. 4. A survey of the members of the Thompson Region DoFP which asked questions on their current levels of networking and areas for which they see opportunities to network."
- Health Authority
- Interior
- Division
- Thompson Region Division of Family Practice
- Corporate Author
- General Practice Services Committee
- Thompson Region Division of Family Practice
- Published Date
- 2019/02
- Resource Type
- Case Study
- File Type
- Link to File
- /media/divresources/FinalReport_CollaborationtoFosterFPnetworksThompsonRegionPMHCaseStudy_Dec2018.pdf
- Description
- This case study employed four broad approaches to understand how PSP and the DoFP are working together to support the creation of networks. These approaches included: 1. A review of local documentation that focused on the relationship structure and current work taking place to support the development of FP networks. 2. A literature review which reviewed over 50 research articles, policy and position documents, guidelines, and best practices to focus on understanding how other groups across Canada and the developed world have worked together in primary care to create networks within primary care. These findings are available in Appendix 3. 3. Interviews with key stakeholders at a local, regional and provincial level to understand the various factors (i.e. political, environmental, technological, legal) influencing the development of FP networks in the Thompson Region and BC more broadly. The list of individuals interviewed is included in Appendix 1. 4. A survey of the members of the Thompson Region DoFP which asked questions on their current levels of networking and areas for which they see opportunities to network.
Collaborative Leadership in Practice
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1601
- Program
- Practice Support Program
- Published Date
- 2018
- Description
- "This tool helps team members identify their top three collaborative leadership objectives, and consider what strategies, accountability tools, and actions would be required to achieve them."
- Program
- Practice Support Program
- Corporate Author
- General Practice Services Committee
- Published Date
- 2018
- Resource Type
- Tool
- File Type
- Description
- This tool helps team members identify their top three collaborative leadership objectives, and consider what strategies, accountability tools, and actions would be required to achieve them.
Collaborative Leadership Priorities
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1600
- Program
- Practice Support Program
- Published Date
- 2018
- Description
- "This tool helps teams identify and prioritize collaborative leadership objectives (ex: establishing shared goals)."
- Program
- Practice Support Program
- Corporate Author
- General Practice Services Committee
- Published Date
- 2018
- Resource Type
- Tool
- File Type
- Description
- This tool helps teams identify and prioritize collaborative leadership objectives (ex: establishing shared goals).
Common Provincial PCN Evaluation Indicators
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1687
- Program
- Primary Care Networks
- Published Date
- 2022
- Description
- "This document is a draft of the common PCN community evaluation indicators. It was created by the FPSC Evaluation team and can be used as a guide or template by PCNs."
- Program
- Primary Care Networks
- Published Date
- 2022
- File Type
- Word
- Description
- This document is a draft of the common PCN community evaluation indicators. It was created by the FPSC Evaluation team and can be used as a guide or template by PCNs.
Communications Plan Instruction
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1384
- Published Date
- 2016
- Link to File
- http://www.hqontario.ca/Portals/0/Documents/qi/qi-communication-plan-instruction-sheet-ac-en.pdf
- Description
- "This instruction sheet describes how to develop and use a communications plan."
- Corporate Author
- Health Quality Ontario
- Published Date
- 2016
- Topics
- Quality Improvement
- Resource Type
- Tip Sheet
- File Type
- Link to File
- http://www.hqontario.ca/Portals/0/Documents/qi/qi-communication-plan-instruction-sheet-ac-en.pdf
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/implementing-spreading-changes
- Description
- This instruction sheet describes how to develop and use a communications plan.
Community Advisory Group MOU - Kootenay Boundary
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1766
- Program
- Primary Care Networks
- Published Date
- 2024
- Link to File
- /media/divresources/KB_PCN_CAG_MOU_FINAL.docx
- Description
- "This document shows an example of a MOU for a Community Advisory Group to a PCN steering committee. It was created by the Kootenay Boundary PCN and can be used as a guide or template by other PCNs."
- Program
- Primary Care Networks
- Personal Author
- Kootenay Boundary PCN
- Published Date
- 2024
- File Type
- Word
- Link to File
- /media/divresources/KB_PCN_CAG_MOU_FINAL.docx
- Description
- This document shows an example of a MOU for a Community Advisory Group to a PCN steering committee. It was created by the Kootenay Boundary PCN and can be used as a guide or template by other PCNs.
Comox Valley - Working Better Together
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1030
- Health Authority
- Island
- Division
- Comox Valley Division of Family Practice
- Published Date
- 2016
- Description
- "A presentation on working better together. It focuses on working with allied health providers, community services, and specialists."
- Health Authority
- Island
- Division
- Comox Valley Division of Family Practice
- Corporate Author
- Comox Valley Division of Family Practice
- Published Date
- 2016
- Topics
- Engagement
- Community Engagement
- Patient Medical Home
- EMR
- Mental Health and Substance Use
- Nurse
- Nurse Practitioners
- Team-Based Care
- Primary Care Network
- Resource Type
- Presentation
- File Type
- Description
- A presentation on working better together. It focuses on working with allied health providers, community services, and specialists.
Conflict Diagnostic
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1602
- Program
- Practice Support Program
- Published Date
- 2018
- Description
- "This tool supports team members to discuss potential causes of conflict in changing environments and how these can be managed collaboratively within the team."
- Program
- Practice Support Program
- Corporate Author
- General Practice Services Committee
- Published Date
- 2018
- Resource Type
- Tool
- File Type
- Description
- This tool supports team members to discuss potential causes of conflict in changing environments and how these can be managed collaboratively within the team.
Constructive Conflict
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1599
- Program
- Practice Support Program
- Published Date
- 2018
- Description
- "This tool helps identify ways to support constructive conflict and integrate new approaches into practice."
- Program
- Practice Support Program
- Corporate Author
- General Practice Services Committee
- Published Date
- 2018
- Resource Type
- Tool
- File Type
- Description
- This tool helps identify ways to support constructive conflict and integrate new approaches into practice.
Continuous Quality Improvement Strategies to Optimize your Practice
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1387
- Published Date
- 2013-04-30
- Link to File
- https://www.healthit.gov/sites/default/files/tools/nlc_continuousqualityimprovementprimer.pdf
- Description
- "This primer introduces the concept of Continuous Quality Improvement (CQI) and how to implement a variety of CQI strategies."
- Corporate Author
- National Learning Consortium
- Published Date
- 2013-04-30
- Topics
- Quality Improvement
- Resource Type
- Manual
- File Type
- Link to File
- https://www.healthit.gov/sites/default/files/tools/nlc_continuousqualityimprovementprimer.pdf
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/common-challenges
- Description
- This primer introduces the concept of Continuous Quality Improvement (CQI) and how to implement a variety of CQI strategies.
Conversation Guide with Patient
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1596
- Program
- Practice Support Program
- Published Date
- 2018
- Description
- "This tool can help you think through and prepare for a variety of different conversations you may need to have with patients."
- Program
- Practice Support Program
- Corporate Author
- General Practice Services Committee
- Published Date
- 2018
- Resource Type
- Tool
- File Type
- Description
- This tool can help you think through and prepare for a variety of different conversations you may need to have with patients.
Cultural Safety & Humility Framework - Chilliwack
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1647
- Program
- Primary Care Networks
- Published Date
- 2021
- Description
- "This document shows an example of a cultural safety and humility framework for a PCN. It was created by the Chilliwack and Fraser Health Rural PCN and can be used as a guide or template by other PCNs."
- Program
- Primary Care Networks
- Personal Author
- Chilliwack and Fraser Health Rural PCN
- Published Date
- 2021
- File Type
- Description
- This document shows an example of a cultural safety and humility framework for a PCN. It was created by the Chilliwack and Fraser Health Rural PCN and can be used as a guide or template by other PCNs.
CYMHSU Collaborative Toolbox
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1039
- Program
- Shared Care
- Description
- "The Collaborative Toolbox is a ‘one stop shop’ of tools and resources created and curated by members of the Child and Youth Mental Health and Substance Use (CYMHSU) Collaborative. Whether you’re interested in working with local schools, planning events, implementing the new ER protocol in your local hospital, or ACEs in your practice, the tools and resources are all available. The goal is to make it easy to share successful strategies for CYMHSU from anywhere in the province."
- Program
- Shared Care
- Corporate Author
- Shared Care Committee
- Topics
- Adverse Childhood Experiences
- Children and Youth
- Community Engagement
- Engagement
- Mental Health and Substance Use
- Community Resources
- Resource Type
- Website
- Originating web page
- http://www.collaborativetoolbox.ca/
- Description
- The Collaborative Toolbox is a ‘one stop shop’ of tools and resources created and curated by members of the Child and Youth Mental Health and Substance Use (CYMHSU) Collaborative. Whether you’re interested in working with local schools, planning events, implementing the new ER protocol in your local hospital, or ACEs in your practice, the tools and resources are all available. The goal is to make it easy to share successful strategies for CYMHSU from anywhere in the province.
Decision-Making Template – Central Okanagan
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1625
- Description
- "This is an example of a PCN Operations Group Decision-Making Template. It was created by the Central Okanagan PCN Operations Group and can be used as a template or guide for other groups."
- Personal Author
- Central Okanagan PCN
- Resource Type
- Template
- File Type
- Excel
- Description
- This is an example of a PCN Operations Group Decision-Making Template. It was created by the Central Okanagan PCN Operations Group and can be used as a template or guide for other groups.
Decision Matrix for AHP Allocation - Chilliwack
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1661
- Program
- Primary Care Networks
- Description
- "This document shows an example of decision matrix for resource allocation within a PCN. It was created by the Chilliwack Fraser Health Rural PCN and can be used as a guide or template by other PCNs."
- Program
- Primary Care Networks
- Personal Author
- Chilliwack and Fraser Health Rural PCN
- File Type
- Word
- Description
- This document shows an example of decision matrix for resource allocation within a PCN. It was created by the Chilliwack Fraser Health Rural PCN and can be used as a guide or template by other PCNs.
Driver Diagram Examples
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1378
- Published Date
- 2012-10-05
- Description
- "Examples of Key Driver Diagrams."
- Corporate Author
- Royal College of Physicians of Ireland
- Published Date
- 2012-10-05
- Topics
- Quality Improvement
- File Type
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/identifying-possible-changes-using-driver-diagram
- Description
- Examples of Key Driver Diagrams.
Driver Diagram Instruction
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1377
- Published Date
- 2016
- Link to File
- http://www.hqontario.ca/Portals/0/Documents/qi/qi-driver-diagram-instruction-sheet-en.pdf
- Description
- "A simple example of a Key Driver Diagram and how to use it."
- Corporate Author
- Health Quality Ontario
- Published Date
- 2016
- Topics
- Quality Improvement
- Resource Type
- Info Graphic
- File Type
- Link to File
- http://www.hqontario.ca/Portals/0/Documents/qi/qi-driver-diagram-instruction-sheet-en.pdf
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/identifying-possible-changes-using-driver-diagram
- Description
- A simple example of a Key Driver Diagram and how to use it.
- Published Date
- 2011-11-10
- Link to File
- https://www.youtube.com/watch?v=A2491BJcyXA
- Description
- "This video is about Key Driver Diagram and how you use it to define the system by showing the factors that cause the outcomes."
- Corporate Author
- IHI Open School
- Published Date
- 2011-11-10
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=A2491BJcyXA
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/identifying-possible-changes-using-driver-diagram
- Recording Length
- 6min, 22sec
- Description
- This video is about Key Driver Diagram and how you use it to define the system by showing the factors that cause the outcomes.
The Engagement Partner & Primary Care Transformation Partner Roles - Webinar Presentation
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1568
- Published Date
- 2020-12-02
- Link to File
- /media/divresources/EngagementPartnerandPrimaryCareTransformation_webinar_Dec_2_2020.pdf
- Description
- "This webinar reviews the Doctors of BC staff role of Engagement Partners and Primary Care Transformation Partners, and the ways they support physicians through the Divisions of Family Practice and the Medical Staff Association."
- Corporate Author
- Doctors of BC
- Published Date
- 2020-12-02
- Topics
- Engagement
- Primary Care
- Resource Type
- Presentation
- File Type
- Link to File
- /media/divresources/EngagementPartnerandPrimaryCareTransformation_webinar_Dec_2_2020.pdf
- Description
- This webinar reviews the Doctors of BC staff role of Engagement Partners and Primary Care Transformation Partners, and the ways they support physicians through the Divisions of Family Practice and the Medical Staff Association.
