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5 Whys

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1375

Published Date: 2011-11-14

Link to File: https://www.youtube.com/watch?v=FXjLeFQFPAQ

Description: "A video presentation on how to use the 5 Whys to discover the root causes underlying an issue."

Corporate Author: 2020 Delivery Academy

Published Date: 2011-11-14

Topics: Quality Improvement

Resource Type: Video Recording

File Type: Web page

Link to File: https://www.youtube.com/watch?v=FXjLeFQFPAQ

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis

Recording Length: 4min, 7sec

Description: A video presentation on how to use the 5 Whys to discover the root causes underlying an issue.

Accessing Treatment: What do Providers Experience? - Info Graphic

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1464

Published Date: 2017

Link to File: https://bcpsqc.ca/wp-content/uploads/2018/03/Provider-Map-Accessing-Treatment.pdf

Description: "A high-level visual illustration of the provider’s perspective into the many ways people can access treatment for substance use."

Corporate Author: Ministry of Mental Health and Addictions; First Nations Health Authority; General Practice Services Committee; Ministry of Health; BC Patient Safety & Quality Council

Published Date: 2017

Topics: Primary Care; Community / Patient Navigation; Community Resources; Adverse Childhood Experiences; Children and Youth; Mental Health and Substance Use

Resource Type: Info Graphic

File Type: Pdf

Link to File: https://bcpsqc.ca/wp-content/uploads/2018/03/Provider-Map-Accessing-Treatment.pdf

Description: A high-level visual illustration of the provider’s perspective into the many ways people can access treatment for substance use.

The BC Primary Care Research Network: A Vehicle for Innovation and Transformation - Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1107

Health Authority: Vancouver Coastal

Division: Vancouver Division of Family Practice

Published Date: 2018-04-17

Link to File: /media/divresources/BCPHCRN_A_Vehicle_for_Innovation_and_Transformation.pptx

Description: "A presentation from the GPSC Summit 2018 on how divisions, health system partners, health professionals, and patients can get support from BC’s Primary Health Care Research Network to advance their health care innovations."

Health Authority: Vancouver Coastal

Division: Vancouver Division of Family Practice

Corporate Author: Vancouver Division of Family Practice; University of British Columbia (UBC); Fraser Health Authority; Ministry of Health; Canadian Primary Care Sentinel Surveillance Network

Personal Author: Dr Sabrina Wong Dr Fiona Duncan Shana Ooms Annette Garm

Published Date: 2018-04-17

Topics: Primary Care; Patient-Centred Care; EMR; Quality Improvement; Team-Based Care; Technology

Event: GPSC Summit 2018

Workshop: The BC Primary Care Research Network: A Vehicle for Innovation and Transformation

Resource Type: Presentation

File Type: PowerPoint

Link to File: /media/divresources/BCPHCRN_A_Vehicle_for_Innovation_and_Transformation.pptx

Description: A presentation from the GPSC Summit 2018 on how divisions, health system partners, health professionals, and patients can get support from BC’s Primary Health Care Research Network to advance their health care innovations.

Board Diversification - Increased sustainability, Better governance with FAQ

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1035

Health Authority: Vancouver Coastal

Division: Powell River Division of Family Practice

Published Date: 2017

Link to File: /media/divresources/Board_diversification_handout_final.pdf

Description: "Communication material for board diversification. Timeline for compliance to the new Society's Act including frequently asked questions."

Health Authority: Vancouver Coastal

Division: Powell River Division of Family Practice

Corporate Author: Powell River Division of Family Practice

Published Date: 2017

Topics: Board of Directors; Governance; BC Societies Act

Resource Type: Handout; FAQ

File Type: Pdf

Link to File: /media/divresources/Board_diversification_handout_final.pdf

Description: Communication material for board diversification. Timeline for compliance to the new Society's Act including frequently asked questions.

Board Manual Contents

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource18

Link to File: http://www.thevantagepoint.ca/sites/default/files/Board%20Manual%20Contents.pdf

Description: "This document contains Vantage Point's non-exhaustive recommended list of things to be included in a Board manual."

Corporate Author: Vantage Point

Topics: Board of Directors

Event: Co-ED Learning Labs

Workshop: Day 2

Resource Type: Template

File Type: Pdf

Link to File: http://www.thevantagepoint.ca/sites/default/files/Board%20Manual%20Contents.pdf

Description: This document contains Vantage Point's non-exhaustive recommended list of things to be included in a Board manual.

Board Manual Contents

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource399

Link to File: /media/divresources/BoardManualContents.pdf

Description: "A non-exhaustive list of things Vantage Point would recommend to include in a Board Manual."

Corporate Author: Vantage Point

Topics: Board of Directors

File Type: Pdf

Link to File: /media/divresources/BoardManualContents.pdf

Description: A non-exhaustive list of things Vantage Point would recommend to include in a Board Manual.

Board Member Code Of Conduct

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource761

Program: Divisions of Family Practice

Published Date: 2016

Link to File: /media/divresources/BoardMemberCodeofConduct.docx

Description: "This example policy lays out the expections for board member conduct."

Program: Divisions of Family Practice

Corporate Author: Vantage Point

Published Date: 2016

Topics: Governance; Board of Directors

Resource Type: Policy

File Type: Word

Link to File: /media/divresources/BoardMemberCodeofConduct.docx

Description: This example policy lays out the expections for board member conduct.

Board Skills / Experience Matrix

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource407

Program: Divisions of Family Practice

Link to File: /media/divresources/2015MayDivisionBoardMatrix.doc

Description: "Example matrix of board skills and experience which can be filled in."

Program: Divisions of Family Practice

Corporate Author: Vantage Point

Topics: Board of Directors

Resource Type: Form

File Type: Word

Link to File: /media/divresources/2015MayDivisionBoardMatrix.doc

Description: Example matrix of board skills and experience which can be filled in.

Boundary Proof of Concept Patient Medical Home/Primary Care Networks - Case Study

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1395

Health Authority: Interior

Division: Kootenay Boundary Division of Family Practice

Published Date: 2019/02

Link to File: /media/divresources/BoundaryPoCCaseStudy.pdf

Description: "This case study is broken into the following main sections: 1) overview of case study approach, 2) Overview of Boundary PoC design and implementation, 3) Key outcomes achieved to date, 4) Key Boundary PoC successes, 5) Key enablers of success in the Boundary PoC process, 6) Key Boundary PoC challenges; and 7) Conclusions and recommendations."

Health Authority: Interior

Division: Kootenay Boundary Division of Family Practice

Corporate Author: General Practice Services Committee; Kootenay Boundary Division of Family Practice; Interior Health Authority

Published Date: 2019/02

Topics: Evaluation; Patient Medical Home; Primary Care Network; Team-Based Care; Quality Improvement

Resource Type: Case Study

File Type: Pdf

Link to File: /media/divresources/BoundaryPoCCaseStudy.pdf

Description: This case study is broken into the following main sections: 1) overview of case study approach, 2) Overview of Boundary PoC design and implementation, 3) Key outcomes achieved to date, 4) Key Boundary PoC successes, 5) Key enablers of success in the Boundary PoC process, 6) Key Boundary PoC challenges; and 7) Conclusions and recommendations.

Building Collaborative Leadership

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1598

Program: Practice Support Program

Published Date: 2018

Link to File: /media/divresources/PSPTBCTool_Building_Collaborative_Leadership.pdf

Description: "This tool helps teams to identify characteristics of different collaborative leadership approaches and set areas of focus to help them move towards collaborative leadership."

Program: Practice Support Program

Corporate Author: General Practice Services Committee

Published Date: 2018

Topics: Team-Based Care; Quality Improvement; Team-Based Care: Implementing Stage

Resource Type: Tool

File Type: Pdf

Link to File: /media/divresources/PSPTBCTool_Building_Collaborative_Leadership.pdf

Description: This tool helps teams to identify characteristics of different collaborative leadership approaches and set areas of focus to help them move towards collaborative leadership.

Building Your Board Development Committee

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource397

Published Date: 2016-04-05

Description: "This toolkit outlines the building blocks of creating a strong board development committee, including core responsibilities of the committee, and a sample terms of reference for your board development committee."

Corporate Author: Vantage Point

Published Date: 2016-04-05

Topics: Governance; Board of Directors

Resource Type: Toolkit

File Type: Pdf

Originating web page: http://www.thevantagepoint.ca/resources/building-your-board-development-committee

Description: This toolkit outlines the building blocks of creating a strong board development committee, including core responsibilities of the committee, and a sample terms of reference for your board development committee.

Capturing the Patient Experience Instruction

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1371

Published Date: 2016

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-capturing-patient-experience-instruction-sheet-en.pdf

Description: "This article describes how to capture the patient experience and it is important"

Corporate Author: Health Quality Ontario

Published Date: 2016

Topics: Quality Improvement

Resource Type: Article

File Type: Pdf

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-capturing-patient-experience-instruction-sheet-en.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/mapping-current-situation

Description: This article describes how to capture the patient experience and it is important

Change Concepts and Ideas

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1379

Published Date: 2016

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-change-concepts-and-ideas-primer-en.pdf

Description: "This workbook goes into slightly more detail explaining some of the key change concepts"

Corporate Author: Health Quality Ontario

Published Date: 2016

Topics: Quality Improvement

Resource Type: Workbook

File Type: Pdf

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-change-concepts-and-ideas-primer-en.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/changes-concepts-ideas

Description: This workbook goes into slightly more detail explaining some of the key change concepts

Collaborative Leadership in Practice

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1601

Program: Practice Support Program

Published Date: 2018

Link to File: /media/divresources/PSPTBCTool_Collaborative_Leadership_in_Practice.pdf

Description: "This tool helps team members identify their top three collaborative leadership objectives, and consider what strategies, accountability tools, and actions would be required to achieve them."

Program: Practice Support Program

Corporate Author: General Practice Services Committee

Published Date: 2018

Topics: Team-Based Care; Quality Improvement; Team-Based Care: Strengthing & Sustaining Stage

Resource Type: Tool

File Type: Pdf

Link to File: /media/divresources/PSPTBCTool_Collaborative_Leadership_in_Practice.pdf

Description: This tool helps team members identify their top three collaborative leadership objectives, and consider what strategies, accountability tools, and actions would be required to achieve them.

Collaborative Leadership Priorities

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1600

Program: Practice Support Program

Published Date: 2018

Link to File: /media/divresources/PSPTBCTool_Collaborative_Leadership_Priorities.pdf

Description: "This tool helps teams identify and prioritize collaborative leadership objectives (ex: establishing shared goals)."

Program: Practice Support Program

Corporate Author: General Practice Services Committee

Published Date: 2018

Topics: Team-Based Care; Quality Improvement; Team-Based Care: Strengthing & Sustaining Stage

Resource Type: Tool

File Type: Pdf

Link to File: /media/divresources/PSPTBCTool_Collaborative_Leadership_Priorities.pdf

Description: This tool helps teams identify and prioritize collaborative leadership objectives (ex: establishing shared goals).

Communications Plan Instruction

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1384

Published Date: 2016

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-communication-plan-instruction-sheet-ac-en.pdf

Description: "This instruction sheet describes how to develop and use a communications plan."

Corporate Author: Health Quality Ontario

Published Date: 2016

Topics: Quality Improvement

Resource Type: Tip Sheet

File Type: Pdf

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-communication-plan-instruction-sheet-ac-en.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/implementing-spreading-changes

Description: This instruction sheet describes how to develop and use a communications plan.

Comox Valley Division of Family Practice Community Navigator

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource427

Health Authority: Island

Division: Comox Valley Division of Family Practice

Program: A GP for Me

Link to File: /media/divresources/CommunityNavigatorJobPostingComox.pdf

Description: "Job description for the health resource navigator. Core duties include sourcing available community, regional, and provincial health and social support services, and directly supporting physicians in linking patients to the most appropriate services and patients in navigating the services and support required."

Health Authority: Island

Division: Comox Valley Division of Family Practice

Program: A GP for Me

Corporate Author: Comox Valley Division of Family Practice

Topics: Community / Patient Navigation; Human Resources

Resource Type: Job Description

File Type: Pdf

Link to File: /media/divresources/CommunityNavigatorJobPostingComox.pdf

Description: Job description for the health resource navigator. Core duties include sourcing available community, regional, and provincial health and social support services, and directly supporting physicians in linking patients to the most appropriate services and patients in navigating the services and support required.

Conflict Diagnostic

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1602

Program: Practice Support Program

Published Date: 2018

Link to File: /media/divresources/PSPTBCTool_Conflict_Diagnostic.pdf

Description: "This tool supports team members to discuss potential causes of conflict in changing environments and how these can be managed collaboratively within the team."

Program: Practice Support Program

Corporate Author: General Practice Services Committee

Published Date: 2018

Topics: Team-Based Care; Quality Improvement; Team-Based Care: Strengthing & Sustaining Stage

Resource Type: Tool

File Type: Pdf

Link to File: /media/divresources/PSPTBCTool_Conflict_Diagnostic.pdf

Description: This tool supports team members to discuss potential causes of conflict in changing environments and how these can be managed collaboratively within the team.

Consent To Act As A Director Of The Division Of Family Practice

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource757

Program: Divisions of Family Practice

Published Date: 2016

Link to File: /media/divresources/DirectorConsenttoActandCertification.docx

Description: "A form for board of directors to fill out which confirms they are qualified and consent to be a director of the division (the "Society")."

Program: Divisions of Family Practice

Corporate Author: Bull Housser

Published Date: 2016

Topics: Board of Directors; Contracts and Agreements

Resource Type: Form

File Type: Word

Link to File: /media/divresources/DirectorConsenttoActandCertification.docx

Description: A form for board of directors to fill out which confirms they are qualified and consent to be a director of the division (the "Society").

Constructive Conflict

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1599

Program: Practice Support Program

Published Date: 2018

Link to File: /media/divresources/PSPTBCTool_Constructive_Conflict.pdf

Description: "This tool helps identify ways to support constructive conflict and integrate new approaches into practice."

Program: Practice Support Program

Corporate Author: General Practice Services Committee

Published Date: 2018

Topics: Team-Based Care; Quality Improvement; Team-Based Care: Implementing Stage

Resource Type: Tool

File Type: Pdf

Link to File: /media/divresources/PSPTBCTool_Constructive_Conflict.pdf

Description: This tool helps identify ways to support constructive conflict and integrate new approaches into practice.

99 public records – page 1 of 5.