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5 Whys

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1375

Published Date: 2011-11-14

Link to File: https://www.youtube.com/watch?v=FXjLeFQFPAQ

Description: "A video presentation on how to use the 5 Whys to discover the root causes underlying an issue."

Corporate Author: 2020 Delivery Academy

Published Date: 2011-11-14

Topics: Quality Improvement

Resource Type: Video Recording

File Type: Web page

Link to File: https://www.youtube.com/watch?v=FXjLeFQFPAQ

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis

Recording Length: 4min, 7sec

Description: A video presentation on how to use the 5 Whys to discover the root causes underlying an issue.

Building a System of Primary Care: Regional Partnership Perspectives - Infographic Handout

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource987

Health Authority: Northern

Division: Prince George Division of Family Practice

Published Date: 2017-06-19

Link to File: /media/divresources/PG_Partnerships_in_Action_diagram_12_16.pdf

Description: "Handout from one of several table discussion during the Building a System of Primary Care: Regional Partnership Perspectives session at the GPSC Spring Summit 2017."

Health Authority: Northern

Division: Prince George Division of Family Practice

Corporate Author: Prince George Division of Family Practice; Northern Health Authority

Published Date: 2017-06-19

Topics: Engagement; Patient Medical Home

Event: GPSC Spring Summit 2017

Workshop: Building a System of Primary Care: Regional Partnership Perspectives

Resource Type: Info Graphic; Handout

File Type: Pdf

Link to File: /media/divresources/PG_Partnerships_in_Action_diagram_12_16.pdf

Description: Handout from one of several table discussion during the Building a System of Primary Care: Regional Partnership Perspectives session at the GPSC Spring Summit 2017.

Building a System of Primary Care: Regional Partnership Perspectives - Roadmap Handout

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource986

Health Authority: Interior

Division: Central Interior Rural Division of Family Practice; Central Okanagan Division of Family Practice; East Kootenay Division of Family Practice; Kootenay Boundary Division of Family Practice; South Okanagan Similkameen Division of Family Practice; Thompson Region Division of Family Practice; Shuswap North Okanagan

Published Date: 2017-06-19

Link to File: /media/divresources/GPSC_June2017_Summitt_IHDoFP_Roadmap_to_Success.docx

Description: "Roadmap handout from one of several table discussion during the Building a System of Primary Care: Regional Partnership Perspectives session at the GPSC Spring Summit 2017."

Health Authority: Interior

Division: Central Interior Rural Division of Family Practice; Central Okanagan Division of Family Practice; East Kootenay Division of Family Practice; Kootenay Boundary Division of Family Practice; South Okanagan Similkameen Division of Family Practice; Thompson Region Division of Family Practice; Shuswap North Okanagan

Corporate Author: Interior Health Authority; General Practice Services Committee

Published Date: 2017-06-19

Topics: Engagement; Patient Medical Home

Event: GPSC Spring Summit 2017

Workshop: Building a System of Primary Care: Regional Partnership Perspectives

Resource Type: Plan; Handout

File Type: Word

Link to File: /media/divresources/GPSC_June2017_Summitt_IHDoFP_Roadmap_to_Success.docx

Description: Roadmap handout from one of several table discussion during the Building a System of Primary Care: Regional Partnership Perspectives session at the GPSC Spring Summit 2017.

Driver Diagrams

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1376

Published Date: 2011-11-10

Link to File: https://www.youtube.com/watch?v=A2491BJcyXA

Description: "This video is about Key Driver Diagram and how you use it to define the system by showing the factors that cause the outcomes."

Corporate Author: IHI Open School

Published Date: 2011-11-10

Topics: Quality Improvement

Resource Type: Video Recording

File Type: Web page

Link to File: https://www.youtube.com/watch?v=A2491BJcyXA

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/identifying-possible-changes-using-driver-diagram

Recording Length: 6min, 22sec

Description: This video is about Key Driver Diagram and how you use it to define the system by showing the factors that cause the outcomes.

The Engagement Partner & Primary Care Transformation Partner Roles - Webinar Recording

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1567

Published Date: 2020-12-02

Link to File: /media/divresources/EngagementPartnerandPrimaryCareTransformationPartner_webinar.mp4

Description: "This webinar reviews the Doctors of BC staff role of Engagement Partners and Primary Care Transformation Partners, and the ways they support physicians through the Divisions of Family Practice and the Medical Staff Association."

Corporate Author: Doctors of BC

Published Date: 2020-12-02

Topics: Engagement; Primary Care

Resource Type: Video Recording

File Type: MP4

Link to File: /media/divresources/EngagementPartnerandPrimaryCareTransformationPartner_webinar.mp4

Description: This webinar reviews the Doctors of BC staff role of Engagement Partners and Primary Care Transformation Partners, and the ways they support physicians through the Divisions of Family Practice and the Medical Staff Association.

How to Write a SMART Goal

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1360

Published Date: 2012-12-24

Link to File: https://www.youtube.com/watch?v=0Mi9_XEXQqc

Description: "A quick explanation of how to write a SMART Goal."

Corporate Author: Project Smart

Published Date: 2012-12-24

Topics: Quality Improvement

Resource Type: Video Recording

File Type: Web page

Link to File: https://www.youtube.com/watch?v=0Mi9_XEXQqc

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/defining-aim

Description: A quick explanation of how to write a SMART Goal.

Inclusion & Diversity in Health Care Delivery - Recording

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1503

Published Date: 2019-10-10

Link to File: https://register.gotowebinar.com/recording/4165301192335187970

Description: "The recording from the Inclusion & Diversity in Health Care Delivery session held during the GPSC Summit 2019 webinar series. This session touched on the principles and practices for inclusion and diversity; and how best to create safe spaces, and improve primary health care delivery for diverse groups."

Published Date: 2019-10-10

Topics: Engagement; Community Resources; Community Engagement; Primary Care

Event: GPSC Summit 2019

Workshop: Inclusion & Diversity in Health Care Delivery - Webinar

Resource Type: Audio Recording; Video Recording

File Type: Web page; MP4

Link to File: https://register.gotowebinar.com/recording/4165301192335187970

Recording Length: 1hr 15mins 18 secs

Description: The recording from the Inclusion & Diversity in Health Care Delivery session held during the GPSC Summit 2019 webinar series. This session touched on the principles and practices for inclusion and diversity; and how best to create safe spaces, and improve primary health care delivery for diverse groups.

Leadership in Quality Improvement

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1339

Published Date: 2014-08-20

Link to File: https://www.youtube.com/watch?v=h2v3j7SJnvU&feature=youtu.be

Description: "This recorded webinar lasting 24 minutes is presented by Liz Lamb specifically for the Divisions, and looks at a high level role of Leadership in Quality improvement."

Personal Author: Liz Lamb

Published Date: 2014-08-20

Topics: Quality Improvement

Resource Type: Video Recording

File Type: Web page

Link to File: https://www.youtube.com/watch?v=h2v3j7SJnvU&feature=youtu.be

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/leadership-qi

Recording Length: 24min 4sec

Description: This recorded webinar lasting 24 minutes is presented by Liz Lamb specifically for the Divisions, and looks at a high level role of Leadership in Quality improvement.

Measurement for Improvement

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1363

Published Date: 2013-02-13

Link to File: https://www.youtube.com/watch?v=Za1o77jAnbw

Description: "This video Mike explains the seven steps to measurement for improvement"

Corporate Author: NHS Institute for Innovation and Improvement

Personal Author: Mike Davidge

Published Date: 2013-02-13

Topics: Quality Improvement

Resource Type: Video Recording

File Type: Web page

Link to File: https://www.youtube.com/watch?v=Za1o77jAnbw

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-measurement-plan

Recording Length: 9min, 52sec

Description: This video Mike explains the seven steps to measurement for improvement

Measuring Improvement

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1364

Published Date: 2014-06-12

Link to File: https://www.youtube.com/watch?v=NzdT0oDQsBM

Description: "This video talks about how do we measure improvement?"

Corporate Author: ImpactBC

Published Date: 2014-06-12

Topics: Quality Improvement

Resource Type: Video Recording

File Type: Web page

Link to File: https://www.youtube.com/watch?v=NzdT0oDQsBM

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-measurement-plan

Recording Length: 2min, 29sec

Description: This video talks about how do we measure improvement?

Model for Improvement Overview

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource437

Program: Divisions of Family Practice

Published Date: 2012-05-14

Link to File: /media/divresources/ImprovementOverview.pdf

Description: "This handout describes the six steps to use the model for improvement and how to test out ideas using PDSA (Plan-Do-Study-Act) cycles."

Program: Divisions of Family Practice

Corporate Author: General Practice Services Committee

Personal Author: Connie Davis

Published Date: 2012-05-14

Topics: Quality Improvement

Event: Divisions Provincial Round Table: Spring 2012

Workshop: Quality Improvement

Resource Type: Handout

File Type: Pdf

Link to File: /media/divresources/ImprovementOverview.pdf

Description: This handout describes the six steps to use the model for improvement and how to test out ideas using PDSA (Plan-Do-Study-Act) cycles.

Patient Centred Care in PMH Planning - Engagement Summary Handout

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource998

Published Date: 2017-06-20

Link to File: /media/divresources/Executive_Summary_for_Patients.pdf

Description: "Executive sumary of patient engagment sessions in Vancouver, Surrey and Kelowna. Handout from the Patient Centred Care in PMH Planning session at the GPSC Spring Summit 2017."

Corporate Author: General Practice Services Committee; Vancouver Coastal Health; Fraser Health Authority; Interior Health Authority

Published Date: 2017-06-20

Topics: Patient-Centred Care; Engagement; Patient Medical Home

Event: GPSC Spring Summit 2017

Workshop: Patient Centred Care in PMH Planning

Resource Type: Handout; Meeting / Event Materials

File Type: Pdf

Link to File: /media/divresources/Executive_Summary_for_Patients.pdf

Description: Executive sumary of patient engagment sessions in Vancouver, Surrey and Kelowna. Handout from the Patient Centred Care in PMH Planning session at the GPSC Spring Summit 2017.

Patient Centred Care in PMH Planning - Infographic Handout

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource999

Published Date: 2017-06-20

Link to File: /media/divresources/Multi_dimensional_approach_to_Heatlh_Care_Engagement.pdf

Description: "Engagment Framework for Patient, Family, Caregiver in Public Health Care. Handout from the Patient Centred Care in PMH Planning session at the GPSC Spring Summit 2017."

Personal Author: Shannon Holmes

Published Date: 2017-06-20

Topics: Engagement; Patient Medical Home; Patient-Centred Care

Event: GPSC Spring Summit 2017

Workshop: Patient Centred Care in PMH Planning

Resource Type: Plan; Info Graphic; Handout; Meeting / Event Materials

File Type: Pdf

Link to File: /media/divresources/Multi_dimensional_approach_to_Heatlh_Care_Engagement.pdf

Description: Engagment Framework for Patient, Family, Caregiver in Public Health Care. Handout from the Patient Centred Care in PMH Planning session at the GPSC Spring Summit 2017.

Patient Centred Care in PMH Planning - Partners Program Overview Handout

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1000

Published Date: 2017-06-20

Link to File: /media/divresources/Patients_as_Partners_Profile_Page_Content.docx

Description: "Ministry of Health Patients as Partners Program overview. Handout from the Patient Centred Care in PMH Planning session at the GPSC Spring Summit 2017."

Personal Author: Shannon Holmes

Published Date: 2017-06-20

Topics: Engagement; Patient-Centred Care; Patient Medical Home

Event: GPSC Spring Summit 2017

Workshop: Patient Centred Care in PMH Planning

Resource Type: Summary; Handout; Meeting / Event Materials

File Type: Word

Link to File: /media/divresources/Patients_as_Partners_Profile_Page_Content.docx

Description: Ministry of Health Patients as Partners Program overview. Handout from the Patient Centred Care in PMH Planning session at the GPSC Spring Summit 2017.

Patient Medical Home in rural communities: What are the realities? - Video

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1009

Health Authority: Interior

Division: Kootenay Boundary Division of Family Practice

Published Date: 2017-06-20

Link to File: https://youtu.be/SKHfIm1f8gs

Description: "Dr. David Merry's video presentation at the Patient Medical Home in rural communities: What are the realities? session at the GPSC Spring Summit 2017."

Health Authority: Interior

Division: Kootenay Boundary Division of Family Practice

Personal Author: Dr. David Merry

Published Date: 2017-06-20

Topics: Quality Improvement; Rural; Telehealth; Patient Medical Home

Event: GPSC Spring Summit 2017

Workshop: Patient Medical Home in rural communities: What are the realities?

Resource Type: Video Recording

File Type: Web page

Link to File: https://youtu.be/SKHfIm1f8gs

Recording Length: 13min 25sec

Description: Dr. David Merry's video presentation at the Patient Medical Home in rural communities: What are the realities? session at the GPSC Spring Summit 2017.

Patient Medical Home in rural communities: What are the realities? - Video

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1013

Published Date: 2017-06-20

Link to File: https://youtu.be/JJNaUUt1ZLw

Description: "Doug Blackie's video presentation at the Patient Medical Home in rural communities: What are the realities? session at the GPSC Spring Summit 2017."

Personal Author: Doug Blackie

Published Date: 2017-06-20

Topics: First Nations; Quality Improvement; Rural; Telehealth; Patient Medical Home

Event: GPSC Spring Summit 2017

Workshop: Patient Medical Home in rural communities: What are the realities?

Resource Type: Video Recording

Link to File: https://youtu.be/JJNaUUt1ZLw

Recording Length: 7min 13 sec

Description: Doug Blackie's video presentation at the Patient Medical Home in rural communities: What are the realities? session at the GPSC Spring Summit 2017.

PDSA in Everyday Life

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1382

Published Date: 2012-03-28

Link to File: https://www.youtube.com/watch?v=_-ceS9Ta820

Description: "A presentation describing PDSA."

Corporate Author: IHI Open School

Published Date: 2012-03-28

Topics: Quality Improvement

Resource Type: Video Recording

File Type: Web page

Link to File: https://www.youtube.com/watch?v=_-ceS9Ta820

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/testing-change-ideas-using-pdsa-cycles

Description: A presentation describing PDSA.

Primary Care Awakens - Blue Sky Clinic Model - Webinar Recording

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1122

Health Authority: Island

Division: Nanaimo Division of Family Practice

Published Date: 2018-06-19

Link to File: https://register.gotowebinar.com/recording/571497948369817347

Description: "The recording of the Primary Care Awakens - Blue Sky Clinic Model Webinar."

Health Authority: Island

Division: Nanaimo Division of Family Practice

Corporate Author: Nanaimo Division of Family Practice; General Practice Services Committee

Published Date: 2018-06-19

Topics: Primary Care; Engagement; Residents; Physician Health and Wellness

Event: Primary Care Awakens - Blue Sky Clinic Model Webinar

Resource Type: Audio Recording; Video Recording

File Type: Web page

Link to File: https://register.gotowebinar.com/recording/571497948369817347

Originating web page: https://register.gotowebinar.com/recording/571497948369817347

Recording Length: 58mins 7secs

Description: The recording of the Primary Care Awakens - Blue Sky Clinic Model Webinar.

Principles and Approaches to Best Practice Team Based Care and Organizational Excellence – Reflections from the Nuka Symposium, August 2019 - Recording

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1537

Published Date: 2020-01-22

Link to File: /media/divresources/PrinciplesApproachestoBestPracticeTBC_ReflectionsfromtheNukaSymposium_recording.mp4

Description: "This is the recording of the Principles and Approaches to Best Practice Team Based Care and Organizational Excellence – Reflections from the Nuka Symposium, August 2019 webinar held January 22, 2020."

Corporate Author: General Practice Services Committee

Personal Author: Dr Bonnie Bagdan Dr Dan Horvat Dr Alan Ruddiman Dr Tim Troughton

Published Date: 2020-01-22

Topics: Team-Based Care; Primary Care; Patient Medical Home; Primary Care Network; First Nations; Engagement; Governance

Event: Divisions Webinar Learning Series

Resource Type: Audio Recording; Video Recording

File Type: MP4

Link to File: /media/divresources/PrinciplesApproachestoBestPracticeTBC_ReflectionsfromtheNukaSymposium_recording.mp4

Recording Length: 59mins 13secs

Description: This is the recording of the Principles and Approaches to Best Practice Team Based Care and Organizational Excellence – Reflections from the Nuka Symposium, August 2019 webinar held January 22, 2020.

Quality Improvement in Healthcare

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1340

Published Date: 2014-11-24

Link to File: https://www.youtube.com/watch?v=jq52ZjMzqyI

Description: "This video is an introduction to the concepts of quality improvement in health care"

Corporate Author: Institute for Healthcare Improvement

Personal Author: Dr. Mike Evans

Published Date: 2014-11-24

Topics: Quality Improvement

Resource Type: Video Recording

File Type: Web page

Link to File: https://www.youtube.com/watch?v=jq52ZjMzqyI

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/model-improvement

Recording Length: 11min 8sec

Description: This video is an introduction to the concepts of quality improvement in health care

22 public records – page 1 of 2.