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Fraser Northwest Division of Family Practice – Engagement Journey

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1571
Division
Fraser Northwest Division of Family Practice
Published Date
2017
Link to File
/media/divresources/FNW_Engagement_Journey.pdf
Description
"This is the Fraser Northwest Division of Family Practice’s PMH Engagement Journey. The PMH Engagement Journeys were designed to capture eight divisions' early implementation of the patient medical home (PMH) model of health care. The stories offer a look at the challenges and successes the divisions experienced along their journeys, and the resources they created to engage members and partners around primary care. It is the hope that these stories will act as a resource, support, and source of inspiration for other divisions beginning their journeys to an integrated system of care via the PMH."
Division
Fraser Northwest Division of Family Practice
Corporate Author
General Practice Services Committee
Fraser Northwest Division of Family Practice
Published Date
2017
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/FNW_Engagement_Journey.pdf
Description
This is the Fraser Northwest Division of Family Practice’s PMH Engagement Journey. The PMH Engagement Journeys were designed to capture eight divisions' early implementation of the patient medical home (PMH) model of health care. The stories offer a look at the challenges and successes the divisions experienced along their journeys, and the resources they created to engage members and partners around primary care. It is the hope that these stories will act as a resource, support, and source of inspiration for other divisions beginning their journeys to an integrated system of care via the PMH.
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Kootenay Boundary Division of Family Practice – Engagement Journey

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1572
Division
Kootenay Boundary Division of Family Practice
Published Date
2017
Link to File
/media/divresources/Kootenay_Boundary_Engagement_Journey.pdf
Description
"This is the Kootenay Boundary Division of Family Practice’s PMH Engagement Journey. The PMH Engagement Journeys were designed to capture eight divisions' early implementation of the patient medical home (PMH) model of health care. The stories offer a look at the challenges and successes the divisions experienced along their journeys, and the resources they created to engage members and partners around primary care. It is the hope that these stories will act as a resource, support, and source of inspiration for other divisions beginning their journeys to an integrated system of care via the PMH."
Division
Kootenay Boundary Division of Family Practice
Corporate Author
General Practice Services Committee
Kootenay Boundary Division of Family Practice
Published Date
2017
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/Kootenay_Boundary_Engagement_Journey.pdf
Description
This is the Kootenay Boundary Division of Family Practice’s PMH Engagement Journey. The PMH Engagement Journeys were designed to capture eight divisions' early implementation of the patient medical home (PMH) model of health care. The stories offer a look at the challenges and successes the divisions experienced along their journeys, and the resources they created to engage members and partners around primary care. It is the hope that these stories will act as a resource, support, and source of inspiration for other divisions beginning their journeys to an integrated system of care via the PMH.
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Prince George Division of Family Practice – Engagement Journey

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1573
Division
Prince George Division of Family Practice
Published Date
2017
Link to File
/media/divresources/Prince_George_Engagement_Journey.pdf
Description
"This is the Prince George Division of Family Practice’s PMH Engagement Journey. The PMH Engagement Journeys were designed to capture eight divisions' early implementation of the patient medical home (PMH) model of health care. The stories offer a look at the challenges and successes the divisions experienced along their journeys, and the resources they created to engage members and partners around primary care. It is the hope that these stories will act as a resource, support, and source of inspiration for other divisions beginning their journeys to an integrated system of care via the PMH."
Division
Prince George Division of Family Practice
Corporate Author
General Practice Services Committee
Prince George Division of Family Practice
Published Date
2017
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/Prince_George_Engagement_Journey.pdf
Description
This is the Prince George Division of Family Practice’s PMH Engagement Journey. The PMH Engagement Journeys were designed to capture eight divisions' early implementation of the patient medical home (PMH) model of health care. The stories offer a look at the challenges and successes the divisions experienced along their journeys, and the resources they created to engage members and partners around primary care. It is the hope that these stories will act as a resource, support, and source of inspiration for other divisions beginning their journeys to an integrated system of care via the PMH.
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Richmond Division of Family Practice – Engagement Journey

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1574
Division
Richmond Division of Family Practice
Published Date
2017
Link to File
/media/divresources/Richmond_Engagement_Journey.pdf
Description
"Richmond Division of Family Practice’s PMH Engagement Journey. The PMH Engagement Journeys were designed to capture eight divisions' early implementation of the patient medical home (PMH) model of health care. The stories offer a look at the challenges and successes the divisions experienced along their journeys, and the resources they created to engage members and partners around primary care. It is the hope that these stories will act as a resource, support, and source of inspiration for other divisions beginning their journeys to an integrated system of care via the PMH."
Division
Richmond Division of Family Practice
Corporate Author
General Practice Services Committee
Richmond Division of Family Practice
Published Date
2017
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/Richmond_Engagement_Journey.pdf
Description
Richmond Division of Family Practice’s PMH Engagement Journey. The PMH Engagement Journeys were designed to capture eight divisions' early implementation of the patient medical home (PMH) model of health care. The stories offer a look at the challenges and successes the divisions experienced along their journeys, and the resources they created to engage members and partners around primary care. It is the hope that these stories will act as a resource, support, and source of inspiration for other divisions beginning their journeys to an integrated system of care via the PMH.
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Victoria Division of Family Practice - Engagement Journey

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1575
Division
Victoria Division of Family Practice
Published Date
2017
Link to File
/media/divresources/Victoria_Engagement_Journey.pdf
Description
"Victoria Division of Family Practice’s PMH Engagement Journey. The PMH Engagement Journeys were designed to capture eight divisions' early implementation of the patient medical home (PMH) model of health care. The stories offer a look at the challenges and successes the divisions experienced along their journeys, and the resources they created to engage members and partners around primary care. It is the hope that these stories will act as a resource, support, and source of inspiration for other divisions beginning their journeys to an integrated system of care via the PMH."
Division
Victoria Division of Family Practice
Corporate Author
General Practice Services Committee
Victoria Division of Family Practice
Published Date
2017
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/Victoria_Engagement_Journey.pdf
Description
Victoria Division of Family Practice’s PMH Engagement Journey. The PMH Engagement Journeys were designed to capture eight divisions' early implementation of the patient medical home (PMH) model of health care. The stories offer a look at the challenges and successes the divisions experienced along their journeys, and the resources they created to engage members and partners around primary care. It is the hope that these stories will act as a resource, support, and source of inspiration for other divisions beginning their journeys to an integrated system of care via the PMH.
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South Okanagan Similkameen Division of Family Practice - Engagement Journey

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1576
Division
South Okanagan Similkameen Division of Family Practice
Published Date
2017
Link to File
/media/divresources/SOS_Engagement_Journey.pdf
Description
"South Okanagan Similkameen Division of Family Practice’s PMH Engagement Journey. The PMH Engagement Journeys were designed to capture eight divisions' early implementation of the patient medical home (PMH) model of health care. The stories offer a look at the challenges and successes the divisions experienced along their journeys, and the resources they created to engage members and partners around primary care. It is the hope that these stories will act as a resource, support, and source of inspiration for other divisions beginning their journeys to an integrated system of care via the PMH."
Division
South Okanagan Similkameen Division of Family Practice
Corporate Author
General Practice Services Committee
South Okanagan Similkameen Division of Family Practice
Published Date
2017
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/SOS_Engagement_Journey.pdf
Description
South Okanagan Similkameen Division of Family Practice’s PMH Engagement Journey. The PMH Engagement Journeys were designed to capture eight divisions' early implementation of the patient medical home (PMH) model of health care. The stories offer a look at the challenges and successes the divisions experienced along their journeys, and the resources they created to engage members and partners around primary care. It is the hope that these stories will act as a resource, support, and source of inspiration for other divisions beginning their journeys to an integrated system of care via the PMH.
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Program
Divisions of Family Practice
Published Date
2021-03-24
Link to File
/media/divresources/GPSCGuideline_ProhibitedPurposes.docx
Description
"The guideline provides a list for Divisions of prohibited uses in relation to funding, and any interest/return generated from funding."
Program
Divisions of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2021-03-24
Topics
Funding
Resource Type
Guidelines
File Type
Word
Link to File
/media/divresources/GPSCGuideline_ProhibitedPurposes.docx
Description
The guideline provides a list for Divisions of prohibited uses in relation to funding, and any interest/return generated from funding.
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Victoria and South Island - Patient Summaries Case Study

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1590
Health Authority
Island
Division
Victoria Division of Family Practice
South Island Division of Family Practice
Program
Shared Care
Published Date
2021-09
Link to File
/media/divresources/VictoriaandSouthIsland-PatientSummaries_CaseStudy.pdf
Description
"This report presents findings from a case study of the Patient Summaries Pilot, delivered in Victoria, British Columbia, from September 2015 to July 2019. This case study covers the development of the patient summaries pilot over the first four years of operation, describing the pilot implementation, local network of project partners, technical components of the patient summaries’ development, provider perspectives, and project outcomes. A discussion of the conditions for success is included. As part of the General Practice Service Committee’s (GPSC) ongoing evaluation of Patient Medical Home (PMH)initiatives in BC, this case study helps to build a provincial picture of PMH innovation and implementation."
Health Authority
Island
Division
Victoria Division of Family Practice
South Island Division of Family Practice
Program
Shared Care
Corporate Author
General Practice Services Committee
Published Date
2021-09
Topics
Transitions in Care
Evaluation
Technology
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/VictoriaandSouthIsland-PatientSummaries_CaseStudy.pdf
Description
This report presents findings from a case study of the Patient Summaries Pilot, delivered in Victoria, British Columbia, from September 2015 to July 2019. This case study covers the development of the patient summaries pilot over the first four years of operation, describing the pilot implementation, local network of project partners, technical components of the patient summaries’ development, provider perspectives, and project outcomes. A discussion of the conditions for success is included. As part of the General Practice Service Committee’s (GPSC) ongoing evaluation of Patient Medical Home (PMH)initiatives in BC, this case study helps to build a provincial picture of PMH innovation and implementation.
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Victoria and South Island - Patient Summaries Case Study - Executive Summary

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1591
Health Authority
Island
Division
Victoria Division of Family Practice
South Island Division of Family Practice
Program
Shared Care
Published Date
2021-09
Link to File
/media/divresources/VictoriaandSouthIsland-PatientSummaries_CaseStudy-ExecutiveSummary.pdf
Description
"This report presents findings from a case study of the Patient Summaries Pilot, delivered in Victoria, British Columbia, from September 2015 to July 2019. This case study covers the development of the patient summaries pilot over the first four years of operation, describing the pilot implementation, local network of project partners, technical components of the patient summaries’ development, provider perspectives, and project outcomes. A discussion of the conditions for success is included. As part of the General Practice Service Committee’s (GPSC) ongoing evaluation of Patient Medical Home (PMH)initiatives in BC, this case study helps to build a provincial picture of PMH innovation and implementation."
Health Authority
Island
Division
Victoria Division of Family Practice
South Island Division of Family Practice
Program
Shared Care
Corporate Author
General Practice Services Committee
Published Date
2021-09
Topics
Transitions in Care
Evaluation
Technology
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/VictoriaandSouthIsland-PatientSummaries_CaseStudy-ExecutiveSummary.pdf
Description
This report presents findings from a case study of the Patient Summaries Pilot, delivered in Victoria, British Columbia, from September 2015 to July 2019. This case study covers the development of the patient summaries pilot over the first four years of operation, describing the pilot implementation, local network of project partners, technical components of the patient summaries’ development, provider perspectives, and project outcomes. A discussion of the conditions for success is included. As part of the General Practice Service Committee’s (GPSC) ongoing evaluation of Patient Medical Home (PMH)initiatives in BC, this case study helps to build a provincial picture of PMH innovation and implementation.
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Burnaby DoFP Neighbourhood Networks Case Study - Full Report

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1606
Division
Burnaby Division of Family Practice
Published Date
2022-02
Link to File
/media/divresources/BurnabyDoFP_NeighborhoodNetworksCaseStudy_Full_Report.pdf
Description
"This document details the full case study on the Burnaby DoFP Neighborhood Networks. As part of GPSC commitment to the development of physician networks as a key component of primary care system change, the Burnaby DoFP Neighborhood Network case study explores the development and implementation of three neighborhood networks in Burnaby. The creation of neighborhood networks in Burnaby was prompted by family physicians who recognized the need to bring together family physicians from across local communities to increase their interconnectedness, provide opportunities for local Primary Care Network planning, and enable methods for sharing care with each other with the goal of improving patient access to medical care across Burnaby. Burnaby’s neighborhood networks have supported family physicians to connect socially, learn from each other, identify options for locum coverage and after-hours care, and support referrals to specialist care throughout the networks. Key outcomes: family physicians were able to increase patients’ access to care by referring patients to their family physician peers, expanding their use of locums, working on the development of an Urgent and Primary Care Clinic, and procuring additional healthcare resources for the neighborhood networks. A discussion of the neighborhood network's future goals and next steps is included."
Division
Burnaby Division of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2022-02
Topics
Primary Care Network
Patient Medical Home
Evaluation
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/BurnabyDoFP_NeighborhoodNetworksCaseStudy_Full_Report.pdf
Description
This document details the full case study on the Burnaby DoFP Neighborhood Networks. As part of GPSC commitment to the development of physician networks as a key component of primary care system change, the Burnaby DoFP Neighborhood Network case study explores the development and implementation of three neighborhood networks in Burnaby. The creation of neighborhood networks in Burnaby was prompted by family physicians who recognized the need to bring together family physicians from across local communities to increase their interconnectedness, provide opportunities for local Primary Care Network planning, and enable methods for sharing care with each other with the goal of improving patient access to medical care across Burnaby. Burnaby’s neighborhood networks have supported family physicians to connect socially, learn from each other, identify options for locum coverage and after-hours care, and support referrals to specialist care throughout the networks. Key outcomes: family physicians were able to increase patients’ access to care by referring patients to their family physician peers, expanding their use of locums, working on the development of an Urgent and Primary Care Clinic, and procuring additional healthcare resources for the neighborhood networks. A discussion of the neighborhood network's future goals and next steps is included.
Less detail
Division
Sunshine Coast Division of Family Practice
Published Date
2022-04
Link to File
/media/divresources/GPSCPMHCaseStudy-SunshineCoastDataIntegration.pdf
Description
"This is the full case study report for the Sunshine Coast Data Integration Case Study. The Sunshine Coast Data Integration Case Study explores work done to advance data integration across five primary care clinics using Med Access EMR. The project involved 38 family physicians on the Sunshine Coast who desired a technical solution to lacking information continuity for their patients, who they often see across multiple primary care settings with separate EMRs. While the project work stalled due to technical problems that emerged during the vendor engagement step, the case study offers previously unavailable insight into the expected project phases for large-scale data integration work, and typical challenges and enablers that might impede or maintain such initiatives."
Division
Sunshine Coast Division of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2022-04
Topics
Patient Medical Home
Evaluation
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/GPSCPMHCaseStudy-SunshineCoastDataIntegration.pdf
Description
This is the full case study report for the Sunshine Coast Data Integration Case Study. The Sunshine Coast Data Integration Case Study explores work done to advance data integration across five primary care clinics using Med Access EMR. The project involved 38 family physicians on the Sunshine Coast who desired a technical solution to lacking information continuity for their patients, who they often see across multiple primary care settings with separate EMRs. While the project work stalled due to technical problems that emerged during the vendor engagement step, the case study offers previously unavailable insight into the expected project phases for large-scale data integration work, and typical challenges and enablers that might impede or maintain such initiatives.
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Getting Accountability Right with a Privacy Management Program

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource208
Program
A GP for Me
Published Date
2015-04-17
Link to File
https://www.priv.gc.ca/information/guide/2012/gl_acc_201204_e.asp
Description
"The Office of the Privacy Commissioner of Canada (OPC), and the Offices of the Information and Privacy Commissioners (OIPCs) of Alberta and British Columbia have worked together to develop this document with the goal of providing consistent guidance on what it means to be an accountable organization. It is intended for organizations subject to our respective private-sector privacy legislation and outlines what we expect to see in a privacy management program."
Program
A GP for Me
Corporate Author
Office of the Information and Privacy Commissioner of Alberta
Office of the Privacy Commissioner of Canada
Office of the Information and Privacy Commissioner for British Columbia
Published Date
2015-04-17
Topics
Privacy
Resource Type
Guidelines
File Type
Pdf
Web page
Link to File
https://www.priv.gc.ca/information/guide/2012/gl_acc_201204_e.asp
Description
The Office of the Privacy Commissioner of Canada (OPC), and the Offices of the Information and Privacy Commissioners (OIPCs) of Alberta and British Columbia have worked together to develop this document with the goal of providing consistent guidance on what it means to be an accountable organization. It is intended for organizations subject to our respective private-sector privacy legislation and outlines what we expect to see in a privacy management program.
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Program
Divisions of Family Practice
Published Date
2011-12-07
Link to File
/media/divresources/SuccessionPlanningCaseStudy.pdf
Description
"This case study is presented as a guide to help Divisions of Family Practice with their succession planning."
Program
Divisions of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2011-12-07
Topics
Succession Planning
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/SuccessionPlanningCaseStudy.pdf
Description
This case study is presented as a guide to help Divisions of Family Practice with their succession planning.
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Program
Divisions of Family Practice
Published Date
2019-02-07
Link to File
/media/divresources/TEMPLATE_Divisions_Innovation_Fund_Submission_Form_&_TOR.docx
Description
"This document outlines the criteria and processes of the divisions innovation fund, then provides a funding submission form."
Program
Divisions of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2019-02-07
Topics
Funding
Resource Type
Form
Guidelines
File Type
Word
Link to File
/media/divresources/TEMPLATE_Divisions_Innovation_Fund_Submission_Form_&_TOR.docx
Description
This document outlines the criteria and processes of the divisions innovation fund, then provides a funding submission form.
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Specialist Services Committee Funding Information and Forms

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource742
Program
Divisions of Family Practice
Published Date
2021-07-21
Link to File
/media/divresources/TEMPLATE_Sessional_Payment_Form_for_SSC.doc
Description
"This document outlines the criteria for divisions to access funding from the Specialist Services Committee to involve specialists in planning meetings, educational events, and working groups. It also includes a sessional form and meeting attendee list to submit in order to access the funding."
Program
Divisions of Family Practice
Corporate Author
General Practice Services Committee
Specialist Services Committee
Published Date
2021-07-21
Topics
Funding
Specialists
Resource Type
Form
Meeting / Event Materials
Guidelines
File Type
Pdf
Link to File
/media/divresources/TEMPLATE_Sessional_Payment_Form_for_SSC.doc
Description
This document outlines the criteria for divisions to access funding from the Specialist Services Committee to involve specialists in planning meetings, educational events, and working groups. It also includes a sessional form and meeting attendee list to submit in order to access the funding.
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Special Resolution To Adopt New Bylaws For Societies Act Prior To November 28: Instructions For Passing The Resolution

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource748
Program
Divisions of Family Practice
Published Date
2016
Link to File
/media/divresources/BHT_InstructionsforPassingSR.pdf
Description
"The instructions are meant to help divisions succesfully pass a special resolution to adopt new bylaws based on the BC Societies Act changes."
Program
Divisions of Family Practice
Corporate Author
Bull Housser
Published Date
2016
Topics
Governance
BC Societies Act
Resource Type
Guidelines
File Type
Pdf
Link to File
/media/divresources/BHT_InstructionsforPassingSR.pdf
Description
The instructions are meant to help divisions succesfully pass a special resolution to adopt new bylaws based on the BC Societies Act changes.
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Societies Act – Sections Coming Into Effect November 2018

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource901
Published Date
2016
Link to File
/media/divresources/BCSocietiesAct_FiveSectionsComing intoEffectNovember2018.pdf
Description
"This document lists the sections of the BC Societies Act which come into effect in November 2018."
Corporate Author
Province of British Columbia
Published Date
2016
Topics
Governance
BC Societies Act
Resource Type
Policy
Guidelines
File Type
Pdf
Link to File
/media/divresources/BCSocietiesAct_FiveSectionsComing intoEffectNovember2018.pdf
Description
This document lists the sections of the BC Societies Act which come into effect in November 2018.
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PRDoFP Director Information Package - Template/ Guide

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1038
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Published Date
2017
Link to File
/media/divresources/PRDoFPDirectorInformationPackageTemplate.docx
Description
"This information package is a tool for prospective directors, as part of the board diversification transition."
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Corporate Author
Powell River Division of Family Practice
Published Date
2017
Topics
Board of Directors
BC Societies Act
Governance
Resource Type
Guidelines
Manual
Plan
Handout
Information Package
File Type
Word
Link to File
/media/divresources/PRDoFPDirectorInformationPackageTemplate.docx
Description
This information package is a tool for prospective directors, as part of the board diversification transition.
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What You Need to Know: Using Telemedicine for Dermatology Consults

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1075
Health Authority
Interior
Division
South Okanagan Similkameen Division of Family Practice
Program
Divisions of Family Practice
Shared Care
Published Date
2018-03-05
Link to File
/media/divresources/SOSDoFPConsultdermguide.pdf
Description
"This package contains information about setting up and using ConsultDerm, an online tool designed to improve access to dermatological consults for family physicians in urban, remote and isolated BC communities."
Health Authority
Interior
Division
South Okanagan Similkameen Division of Family Practice
Program
Divisions of Family Practice
Shared Care
Corporate Author
Shared Care Committee
South Okanagan Similkameen Division of Family Practice
Published Date
2018-03-05
Topics
Telehealth
Specialists
Resource Type
Form
Survey
Information Package
Guidelines
File Type
Pdf
Link to File
/media/divresources/SOSDoFPConsultdermguide.pdf
Description
This package contains information about setting up and using ConsultDerm, an online tool designed to improve access to dermatological consults for family physicians in urban, remote and isolated BC communities.
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Fraser Northwest Physician Engagement Case Study

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource352
Health Authority
Fraser
Division
Fraser Northwest Division of Family Practice
Program
Divisions of Family Practice
Published Date
2013
Link to File
/media/divresources/FraserNorthwestPhysicianEngagementCaseStudy.pdf
Description
"A description of the strategic approach which led the Fraser Northwest Division to recognize physician engagement as a priority."
Health Authority
Fraser
Division
Fraser Northwest Division of Family Practice
Program
Divisions of Family Practice
Corporate Author
Siena Consulting
Published Date
2013
Topics
Member Engagement
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/FraserNorthwestPhysicianEngagementCaseStudy.pdf
Description
A description of the strategic approach which led the Fraser Northwest Division to recognize physician engagement as a priority.
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47 public records – page 2 of 3.