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Conflict Diagnostic
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1602
- Program
- Practice Support Program
- Published Date
- 2018
- Description
- "This tool supports team members to discuss potential causes of conflict in changing environments and how these can be managed collaboratively within the team."
- Program
- Practice Support Program
- Corporate Author
- General Practice Services Committee
- Published Date
- 2018
- Resource Type
- Tool
- File Type
- Description
- This tool supports team members to discuss potential causes of conflict in changing environments and how these can be managed collaboratively within the team.
Constructive Conflict
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1599
- Program
- Practice Support Program
- Published Date
- 2018
- Description
- "This tool helps identify ways to support constructive conflict and integrate new approaches into practice."
- Program
- Practice Support Program
- Corporate Author
- General Practice Services Committee
- Published Date
- 2018
- Resource Type
- Tool
- File Type
- Description
- This tool helps identify ways to support constructive conflict and integrate new approaches into practice.
Continuous Quality Improvement Strategies to Optimize your Practice
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1387
- Published Date
- 2013-04-30
- Link to File
- https://www.healthit.gov/sites/default/files/tools/nlc_continuousqualityimprovementprimer.pdf
- Description
- "This primer introduces the concept of Continuous Quality Improvement (CQI) and how to implement a variety of CQI strategies."
- Corporate Author
- National Learning Consortium
- Published Date
- 2013-04-30
- Topics
- Quality Improvement
- Resource Type
- Manual
- File Type
- Link to File
- https://www.healthit.gov/sites/default/files/tools/nlc_continuousqualityimprovementprimer.pdf
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/common-challenges
- Description
- This primer introduces the concept of Continuous Quality Improvement (CQI) and how to implement a variety of CQI strategies.
Conversation Guide with Patient
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1596
- Program
- Practice Support Program
- Published Date
- 2018
- Description
- "This tool can help you think through and prepare for a variety of different conversations you may need to have with patients."
- Program
- Practice Support Program
- Corporate Author
- General Practice Services Committee
- Published Date
- 2018
- Resource Type
- Tool
- File Type
- Description
- This tool can help you think through and prepare for a variety of different conversations you may need to have with patients.
Converting to Population Based Funding: Development and Transition Stages (Case Study)
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1564
- Division
- Mission Division of Family Practice
- Published Date
- 2020-11
- Description
- "Processes and initial outcomes of converting the clinic from a fee-for-service model to a population-based model. The report provides important lessons about the preparation involved and support required from a broad set of stakeholders for the transition process."
- Division
- Mission Division of Family Practice
- Corporate Author
- General Practice Services Committee
- Mission Division of Family Practice
- Published Date
- 2020-11
- Resource Type
- Case Study
- File Type
- Description
- Processes and initial outcomes of converting the clinic from a fee-for-service model to a population-based model. The report provides important lessons about the preparation involved and support required from a broad set of stakeholders for the transition process.
Converting to Population Based Funding: Development and Transition Stages (Executive Summary)
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1563
- Division
- Mission Division of Family Practice
- Published Date
- 2020-11
- Description
- "Processes and initial outcomes of converting the clinic from a fee-for-service model to a population-based model."
- Division
- Mission Division of Family Practice
- Corporate Author
- General Practice Services Committee
- Mission Division of Family Practice
- Published Date
- 2020-11
- Resource Type
- Summary
- File Type
- Description
- Processes and initial outcomes of converting the clinic from a fee-for-service model to a population-based model.
Decision-Making Template – Central Okanagan
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1625
- Description
- "This is an example of a PCN Operations Group Decision-Making Template. It was created by the Central Okanagan PCN Operations Group and can be used as a template or guide for other groups."
- Personal Author
- Central Okanagan PCN
- Resource Type
- Template
- File Type
- Excel
- Description
- This is an example of a PCN Operations Group Decision-Making Template. It was created by the Central Okanagan PCN Operations Group and can be used as a template or guide for other groups.
Driver Diagram Examples
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1378
- Published Date
- 2012-10-05
- Description
- "Examples of Key Driver Diagrams."
- Corporate Author
- Royal College of Physicians of Ireland
- Published Date
- 2012-10-05
- Topics
- Quality Improvement
- File Type
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/identifying-possible-changes-using-driver-diagram
- Description
- Examples of Key Driver Diagrams.
Driver Diagram Instruction
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1377
- Published Date
- 2016
- Link to File
- http://www.hqontario.ca/Portals/0/Documents/qi/qi-driver-diagram-instruction-sheet-en.pdf
- Description
- "A simple example of a Key Driver Diagram and how to use it."
- Corporate Author
- Health Quality Ontario
- Published Date
- 2016
- Topics
- Quality Improvement
- Resource Type
- Info Graphic
- File Type
- Link to File
- http://www.hqontario.ca/Portals/0/Documents/qi/qi-driver-diagram-instruction-sheet-en.pdf
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/identifying-possible-changes-using-driver-diagram
- Description
- A simple example of a Key Driver Diagram and how to use it.
- Published Date
- 2011-11-10
- Link to File
- https://www.youtube.com/watch?v=A2491BJcyXA
- Description
- "This video is about Key Driver Diagram and how you use it to define the system by showing the factors that cause the outcomes."
- Corporate Author
- IHI Open School
- Published Date
- 2011-11-10
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=A2491BJcyXA
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/identifying-possible-changes-using-driver-diagram
- Recording Length
- 6min, 22sec
- Description
- This video is about Key Driver Diagram and how you use it to define the system by showing the factors that cause the outcomes.
Fishbone / Cause and Effect Instruction
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1372
- Published Date
- 2016
- Description
- "These are Instructions to create a Fishbone diagram to help identify the potential root causes contributing to an issue."
- Corporate Author
- Health Quality Ontario
- Published Date
- 2016
- Topics
- Quality Improvement
- Resource Type
- Article
- File Type
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
- Description
- These are Instructions to create a Fishbone diagram to help identify the potential root causes contributing to an issue.
Fishbone Diagram Tool: Cause and Effect Template
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1373
- Published Date
- 2016
- Description
- "Use this template to create a Fishbone diagram."
- Corporate Author
- Health Quality Ontario
- Published Date
- 2016
- Topics
- Quality Improvement
- Resource Type
- Guide
- File Type
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
- Description
- Use this template to create a Fishbone diagram.
Fraser Northwest Primary Care Network Steering Committee Terms of Reference
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1486
- Health Authority
- Fraser
- Division
- Fraser Northwest Division of Family Practice
- Published Date
- 2019-07
- Description
- "This document shows an example of a terms of reference (ToR) for a PCN steering committee. It was created by the Fraser Northwest PCN and can be used as a guide or template by other PCNs."
- Health Authority
- Fraser
- Division
- Fraser Northwest Division of Family Practice
- Corporate Author
- Fraser Northwest Division of Family Practice
- Published Date
- 2019-07
- Resource Type
- Template
- File Type
- Description
- This document shows an example of a terms of reference (ToR) for a PCN steering committee. It was created by the Fraser Northwest PCN and can be used as a guide or template by other PCNs.
- Program
- Practice Support Program
- Published Date
- 2018
- Link to File
- /media/divresources/PSPTBCTool_Function_Mapping.pdf
- Description
- "Helpful as practices explore TBC, this tool helps identify key functions needed to support patients and determine how the team can best fulfil these."
- Program
- Practice Support Program
- Corporate Author
- General Practice Services Committee
- Published Date
- 2018
- Resource Type
- Tool
- File Type
- Link to File
- /media/divresources/PSPTBCTool_Function_Mapping.pdf
- Description
- Helpful as practices explore TBC, this tool helps identify key functions needed to support patients and determine how the team can best fulfil these.
Governance as Leadership: Reframing the Work of the Nonprofit Board
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource3
- Published Date
- 2007-10-29
- Description
- "This document presents a summary of “Governance as Leadership: Reframing the Work of the Nonprofit Board,” a seminar sponsored by The Pew Fund for Health and Human Services. Held on October 29, 2007, the seminar was part of The Pew Charitable Trusts’ information series called Programs Adjusting to a Changing Environment (PACE), created to improve nonprofits’ ability to succeed by providing them with critical information, tools and technical assistance."
- Corporate Author
- The Pew Fund for Health and Human Services
- Published Date
- 2007-10-29
- Topics
- Governance
- Event
- Co-ED Learning Labs
- Workshop
- Day 1
- Resource Type
- Summary
- File Type
- Description
- This document presents a summary of “Governance as Leadership: Reframing the Work of the Nonprofit Board,” a seminar sponsored by The Pew Fund for Health and Human Services. Held on October 29, 2007, the seminar was part of The Pew Charitable Trusts’ information series called Programs Adjusting to a Changing Environment (PACE), created to improve nonprofits’ ability to succeed by providing them with critical information, tools and technical assistance.
Governance Fundamentals Guidebook
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1584
- Published Date
- 2021-04
- Description
- "The aim of this Governance Guidebook is to strengthen governance and leadership capacity among Divisions and MSAs across the province. It includes tools and resources to proactively develop and enhance effective governance practices. Divisions of Family Practice and Medical Staff Associations / Physician Societies are the intended audience of this Guidebook."
- Corporate Author
- Facility Engagement Initiative
- NM Consulting Inc.
- Sayers Consulting
- Published Date
- 2021-04
- Topics
- Governance
- Resource Type
- Guide
- File Type
- Originating web page
- https://divisionsbc.ca/provincial/resources/governance-fundamentals-guidebook
- Description
- The aim of this Governance Guidebook is to strengthen governance and leadership capacity among Divisions and MSAs across the province. It includes tools and resources to proactively develop and enhance effective governance practices. Divisions of Family Practice and Medical Staff Associations / Physician Societies are the intended audience of this Guidebook.
Governance Handbook
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource404
- Program
- Divisions of Family Practice
- Published Date
- 2011-08
- Description
- "This Governance Handbook has been written as a resource to assist the boards and supporting staff/consultants1 of Divisions of Family Practice in the delivery of governance leadership. The purpose of this handbook is to: Provide information about standard requirements and best practices for non-profit organizations Identify the key roles and responsibilities of boards, directors and societies Provide a tool to assist in orienting and training board members Provide information about standard policies, along with some sample policies for the board to discuss and adapt to meet the Division’s unique needs Provide information that will assist Divisions in developing their own board handbooks"
- Program
- Divisions of Family Practice
- Corporate Author
- General Practice Services Committee
- Published Date
- 2011-08
- Topics
- Governance
- Resource Type
- Manual
- File Type
- Description
- This Governance Handbook has been written as a resource to assist the boards and supporting staff/consultants1 of Divisions of Family Practice in the delivery of governance leadership. The purpose of this handbook is to: Provide information about standard requirements and best practices for non-profit organizations Identify the key roles and responsibilities of boards, directors and societies Provide a tool to assist in orienting and training board members Provide information about standard policies, along with some sample policies for the board to discuss and adapt to meet the Division’s unique needs Provide information that will assist Divisions in developing their own board handbooks
- Health Authority
- Interior
- Division
- Kootenay Boundary Division of Family Practice
- Program
- Divisions of Family Practice
- Published Date
- 2014-06-01
- Link to File
- /media/divresources/KBDivGovernanceMap.pdf
- Description
- "A visual summary of the Kootenay Boundary Division's governance."
- Health Authority
- Interior
- Division
- Kootenay Boundary Division of Family Practice
- Program
- Divisions of Family Practice
- Corporate Author
- Kootenay Boundary Division of Family Practice
- Published Date
- 2014-06-01
- Topics
- Governance
- Resource Type
- Summary
- File Type
- Link to File
- /media/divresources/KBDivGovernanceMap.pdf
- Description
- A visual summary of the Kootenay Boundary Division's governance.
Governance Policies - Board Attendance
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource759
- Program
- Divisions of Family Practice
- Published Date
- 2016
- Description
- "Example board attendance policy adapted from the South Okanagan Similkameen Division."
- Program
- Divisions of Family Practice
- Corporate Author
- General Practice Services Committee
- Published Date
- 2016
- Topics
- Governance
- Board of Directors
- Resource Type
- Policy
- File Type
- Word
- Description
- Example board attendance policy adapted from the South Okanagan Similkameen Division.
Governance Policies - Removing Board Directors
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource760
- Program
- Divisions of Family Practice
- Published Date
- 2016
- Description
- "Example policy regarding the removal of directors from the board. Adapted from the South Okanagan Similkameen Division."
- Program
- Divisions of Family Practice
- Corporate Author
- General Practice Services Committee
- Published Date
- 2016
- Topics
- Governance
- Board of Directors
- Resource Type
- Policy
- File Type
- Word
- Description
- Example policy regarding the removal of directors from the board. Adapted from the South Okanagan Similkameen Division.