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Published Date
2011-11-14
Link to File
https://www.youtube.com/watch?v=FXjLeFQFPAQ
Description
"A video presentation on how to use the 5 Whys to discover the root causes underlying an issue."
Corporate Author
2020 Delivery Academy
Published Date
2011-11-14
Topics
Quality Improvement
Resource Type
Video Recording
File Type
Web page
Link to File
https://www.youtube.com/watch?v=FXjLeFQFPAQ
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
Recording Length
4min, 7sec
Description
A video presentation on how to use the 5 Whys to discover the root causes underlying an issue.
Less detail
Published Date
2011-11-10
Link to File
https://www.youtube.com/watch?v=A2491BJcyXA
Description
"This video is about Key Driver Diagram and how you use it to define the system by showing the factors that cause the outcomes."
Corporate Author
IHI Open School
Published Date
2011-11-10
Topics
Quality Improvement
Resource Type
Video Recording
File Type
Web page
Link to File
https://www.youtube.com/watch?v=A2491BJcyXA
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/identifying-possible-changes-using-driver-diagram
Recording Length
6min, 22sec
Description
This video is about Key Driver Diagram and how you use it to define the system by showing the factors that cause the outcomes.
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Published Date
2021-04
Link to File
/media/divresources/Governance_Fundamentals_Guidebook.pdf
Description
"The aim of this Governance Guidebook is to strengthen governance and leadership capacity among Divisions and MSAs across the province. It includes tools and resources to proactively develop and enhance effective governance practices. Divisions of Family Practice and Medical Staff Associations / Physician Societies are the intended audience of this Guidebook."
Corporate Author
Facility Engagement Initiative
NM Consulting Inc.
Sayers Consulting
Published Date
2021-04
Topics
Governance
Resource Type
Guide
File Type
Pdf
Link to File
/media/divresources/Governance_Fundamentals_Guidebook.pdf
Originating web page
https://divisionsbc.ca/provincial/resources/governance-fundamentals-guidebook
Description
The aim of this Governance Guidebook is to strengthen governance and leadership capacity among Divisions and MSAs across the province. It includes tools and resources to proactively develop and enhance effective governance practices. Divisions of Family Practice and Medical Staff Associations / Physician Societies are the intended audience of this Guidebook.
Less detail
Program
Divisions of Family Practice
Published Date
2011-08
Link to File
/media/divresources/OrgDevGovernanceHandbookAugust2011FINAL.pdf
Description
"This Governance Handbook has been written as a resource to assist the boards and supporting staff/consultants1 of Divisions of Family Practice in the delivery of governance leadership. The purpose of this handbook is to: Provide information about standard requirements and best practices for non-profit organizations Identify the key roles and responsibilities of boards, directors and societies Provide a tool to assist in orienting and training board members Provide information about standard policies, along with some sample policies for the board to discuss and adapt to meet the Division’s unique needs Provide information that will assist Divisions in developing their own board handbooks"
Program
Divisions of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2011-08
Topics
Governance
Resource Type
Manual
File Type
Pdf
Link to File
/media/divresources/OrgDevGovernanceHandbookAugust2011FINAL.pdf
Description
This Governance Handbook has been written as a resource to assist the boards and supporting staff/consultants1 of Divisions of Family Practice in the delivery of governance leadership. The purpose of this handbook is to: Provide information about standard requirements and best practices for non-profit organizations Identify the key roles and responsibilities of boards, directors and societies Provide a tool to assist in orienting and training board members Provide information about standard policies, along with some sample policies for the board to discuss and adapt to meet the Division’s unique needs Provide information that will assist Divisions in developing their own board handbooks
Less detail
Published Date
2011-04
Link to File
https://www.lean.org/Search/Documents/54.pdf
Description
"This is an overview of how strategy deployment has worked for Thedacare"
Corporate Author
ThedaCare Center for Healthcare Value
Published Date
2011-04
Topics
Quality Improvement
Resource Type
Report
File Type
Pdf
Link to File
https://www.lean.org/Search/Documents/54.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/strategy-deployment
Description
This is an overview of how strategy deployment has worked for Thedacare
Less detail
Program
Primary Care Networks
Published Date
2021
Link to File
/media/divresources/North-Shore-PCN-Implementation-Cttee-TOR.pdf
Description
"This document shows an example of a terms of reference (ToR) for a PCN implementation committee. It was created by the North Shore PCN and can be used as a guide or template by other PCNs."
Program
Primary Care Networks
Personal Author
North Shore PCN
Published Date
2021
Topics
Primary Care Network
PCN Resource Shareout Documents
Governance
File Type
Pdf
Link to File
/media/divresources/North-Shore-PCN-Implementation-Cttee-TOR.pdf
Description
This document shows an example of a terms of reference (ToR) for a PCN implementation committee. It was created by the North Shore PCN and can be used as a guide or template by other PCNs.
Less detail
Published Date
2021
Link to File
/media/divresources/PCN_COK_Terms_of_Reference_final.pdf
Description
"This document shows an example of a terms of reference (TOR) for a PCN operations group. It was created by the Central Okanagan PCN Operations Group and can be used as a guide or template by other PCNs."
Personal Author
Central Okanagan PCN
Published Date
2021
Topics
Primary Care Network
Governance
PCN Resource Shareout Documents
Resource Type
Template
File Type
Pdf
Link to File
/media/divresources/PCN_COK_Terms_of_Reference_final.pdf
Description
This document shows an example of a terms of reference (TOR) for a PCN operations group. It was created by the Central Okanagan PCN Operations Group and can be used as a guide or template by other PCNs.
Less detail
Program
Primary Care Networks
Published Date
2021
Link to File
/media/divresources/Victoria-Ops-Lead-TOR-Approved.pdf
Description
"This document shows an example of a terms of reference (ToR) for a PCN operations leadership committee. It was created by the Victoria PCN and can be used as a guide or template by other PCNs."
Program
Primary Care Networks
Personal Author
Victoria PCN
Published Date
2021
Topics
Primary Care Network
PCN Resource Shareout Documents
Governance
File Type
Pdf
Link to File
/media/divresources/Victoria-Ops-Lead-TOR-Approved.pdf
Description
This document shows an example of a terms of reference (ToR) for a PCN operations leadership committee. It was created by the Victoria PCN and can be used as a guide or template by other PCNs.
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PCN QI and Evaluation Framework – New Indicators - Kootenay Boundar

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1686
Program
Primary Care Networks
Published Date
2021
Link to File
/media/divresources/Kootenay-Boundary-PCN-QI-and-Evaluation-Framework-New-Indicators.docx
Description
"This document shows an example of a PCN QI and Evaluation Framework with indicators. It was created by the Kootenay Boundary PCN and can be used as a guide or template by other PCNs."
Program
Primary Care Networks
Personal Author
Kootenay Boundary PCN
Published Date
2021
Topics
Quality Improvement
PCN Resource Shareout Documents
Primary Care Network
Evaluation
File Type
Word
Link to File
/media/divresources/Kootenay-Boundary-PCN-QI-and-Evaluation-Framework-New-Indicators.docx
Description
This document shows an example of a PCN QI and Evaluation Framework with indicators. It was created by the Kootenay Boundary PCN and can be used as a guide or template by other PCNs.
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PCN Steering Committee/Clinic MOU- Central Okanagan

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1646
Program
Primary Care Networks
Published Date
2021
Link to File
/media/divresources/Central-Okanagan-MASTER-MOU.pdf
Description
"This document shows an example of a memorandum of understanding (MOU) for a PCN clinic. It was created by the Central Okanagan PCN and can be used as a guide or template by other PCNs."
Program
Primary Care Networks
Personal Author
Central Okanagan PCN
Published Date
2021
Topics
Primary Care Network
PCN Resource Shareout Documents
Governance
Contracts and Agreements
File Type
Pdf
Link to File
/media/divresources/Central-Okanagan-MASTER-MOU.pdf
Description
This document shows an example of a memorandum of understanding (MOU) for a PCN clinic. It was created by the Central Okanagan PCN and can be used as a guide or template by other PCNs.
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PCN Steering Committee TOR - Central Interior Rural

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1634
Published Date
2021
Link to File
/media/divresources/CIRD-PCN-Steering-Committee-TOR-Final.docx
Description
"This document shows an example of a terms of reference (ToR) for a PCN steering committee.It was created by the Central Interior Rural PCN and can be used as a guide or template by other PCNs."
Personal Author
Central Interior Rural PCN
Published Date
2021
Topics
Primary Care Network
Governance
PCN Resource Shareout Documents
Resource Type
Template
File Type
Word
Link to File
/media/divresources/CIRD-PCN-Steering-Committee-TOR-Final.docx
Description
This document shows an example of a terms of reference (ToR) for a PCN steering committee.It was created by the Central Interior Rural PCN and can be used as a guide or template by other PCNs.
Less detail
Program
Primary Care Networks
Published Date
2021
Link to File
/media/divresources/Cowichan-PCN-Steering-Committee-ToR-FINAL.docx
Description
"This document shows an example of a terms of reference (ToR) for a PCN steering committee. It was created by the Cowichan PCN and can be used as a guide or template by other PCNs."
Program
Primary Care Networks
Personal Author
Cowichan Valley PCN
Published Date
2021
Topics
Governance
PCN Resource Shareout Documents
Primary Care Network
File Type
Word
Link to File
/media/divresources/Cowichan-PCN-Steering-Committee-ToR-FINAL.docx
Description
This document shows an example of a terms of reference (ToR) for a PCN steering committee. It was created by the Cowichan PCN and can be used as a guide or template by other PCNs.
Less detail
Program
Primary Care Networks
Published Date
2021
Link to File
/media/divresources/qathet-PCN-Steering-Committee-TOR-Service-planning.docx
Description
"This document shows an example of a terms of reference (ToR) for a PCN steering committee. It was created by the qathet PCN and can be used as a guide or template by other PCNs."
Program
Primary Care Networks
Personal Author
qathet PCN
Published Date
2021
Topics
Primary Care Network
Governance
PCN Resource Shareout Documents
File Type
Word
Link to File
/media/divresources/qathet-PCN-Steering-Committee-TOR-Service-planning.docx
Description
This document shows an example of a terms of reference (ToR) for a PCN steering committee. It was created by the qathet PCN and can be used as a guide or template by other PCNs.
Less detail
Program
Primary Care Networks
Published Date
2021
Link to File
/media/divresources/Victoria-SC-TOR-Final-Approved.pdf
Description
"This document shows an example of a terms of reference (ToR) for a PCN steering committee. It was created by the Victoria PCN and can be used as a guide or template by other PCNs."
Program
Primary Care Networks
Personal Author
Victoria PCN
Published Date
2021
Topics
Governance
PCN Resource Shareout Documents
Primary Care Network
File Type
Pdf
Link to File
/media/divresources/Victoria-SC-TOR-Final-Approved.pdf
Description
This document shows an example of a terms of reference (ToR) for a PCN steering committee. It was created by the Victoria PCN and can be used as a guide or template by other PCNs.
Less detail
Published Date
2021
Link to File
/media/divresources/Team_Based_Care_Readiness _Tool_Test_VersionMarch24.pdf
Description
"The Team-Based Care Readiness tool determines if support is needed prior to team-based care implementation to support a team’s success in moving forward with implementation. The readiness tool is meant to guide a conversation with a clinic and is intended to be used with a coach to support the discussion and identify areas for potential support."
Corporate Author
General Practice Services Committee
Published Date
2021
Topics
Team-Based Care
Quality Improvement
Team-Based Care: Exploring & Engaging Stage
Resource Type
Tool
File Type
Pdf
Link to File
/media/divresources/Team_Based_Care_Readiness _Tool_Test_VersionMarch24.pdf
Description
The Team-Based Care Readiness tool determines if support is needed prior to team-based care implementation to support a team’s success in moving forward with implementation. The readiness tool is meant to guide a conversation with a clinic and is intended to be used with a coach to support the discussion and identify areas for potential support.
Less detail

16 public records – page 1 of 1.