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Principles and Approaches to Best Practice Team Based Care and Organizational Excellence – Reflections from the Nuka Symposium, August 2019 - Recording

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1537
Published Date
2020-01-22
Link to File
/media/divresources/PrinciplesApproachestoBestPracticeTBC_ReflectionsfromtheNukaSymposium_recording.mp4
Description
"This is the recording of the Principles and Approaches to Best Practice Team Based Care and Organizational Excellence – Reflections from the Nuka Symposium, August 2019 webinar held January 22, 2020."
Corporate Author
General Practice Services Committee
Personal Author
Dr Bonnie Bagdan Dr Dan Horvat Dr Alan Ruddiman Dr Tim Troughton
Published Date
2020-01-22
Topics
Team-Based Care
Primary Care
Patient Medical Home
Primary Care Network
First Nations
Engagement
Governance
Event
Divisions Webinar Learning Series
Resource Type
Audio Recording
Video Recording
File Type
MP4
Link to File
/media/divresources/PrinciplesApproachestoBestPracticeTBC_ReflectionsfromtheNukaSymposium_recording.mp4
Recording Length
59mins 13secs
Description
This is the recording of the Principles and Approaches to Best Practice Team Based Care and Organizational Excellence – Reflections from the Nuka Symposium, August 2019 webinar held January 22, 2020.
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Principles and Approaches to Best Practice Team Based Care and Organizational Excellence – Reflections from the Nuka Symposium, August 2019 - Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1538
Published Date
2020-01-22
Link to File
/media/divresources/PresentationReflectionsfromtheNukaSymposiumWebinar.pdf
Description
" Southcentral Foundation has had tremendous success in improving primary care from a quadruple aim perspective. In August 2019 a cohort of 19 attended a symposium created for BC participants to learn about their Nuka Model of Care.The webinar, hosted by Dr Dan Horvat along with a panel of Physicians who also attended, presented on the key learnings and how they can be applied in BC. This is the slide deck used during the Principles and Approaches to Best Practice Team Based Care and Organizational Excellence – Reflections from the Nuka Symposium, August 2019 webinar held on January 22, 2020."
Corporate Author
General Practice Services Committee
Personal Author
Dr Bonnie Bagdan Dr Dan Horvat Dr Alan Ruddiman Dr Tim Troughton
Published Date
2020-01-22
Topics
Primary Care
Patient Medical Home
Primary Care Network
Engagement
First Nations
Governance
Team-Based Care
Event
Divisions Webinar Learning Series
Resource Type
Presentation
File Type
Pdf
Link to File
/media/divresources/PresentationReflectionsfromtheNukaSymposiumWebinar.pdf
Description
Southcentral Foundation has had tremendous success in improving primary care from a quadruple aim perspective. In August 2019 a cohort of 19 attended a symposium created for BC participants to learn about their Nuka Model of Care.The webinar, hosted by Dr Dan Horvat along with a panel of Physicians who also attended, presented on the key learnings and how they can be applied in BC. This is the slide deck used during the Principles and Approaches to Best Practice Team Based Care and Organizational Excellence – Reflections from the Nuka Symposium, August 2019 webinar held on January 22, 2020.
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Division
White Rock South Surrey Division of Family Practice
Published Date
2020-08-07
Link to File
/media/divresources/JobDesProgramEvaluator202006WRSS.pdf
Description
"This job description for a Program Evaluator (PE), created by the WRSS DoFP, can be used as a template for creating similar positions."
Division
White Rock South Surrey Division of Family Practice
Corporate Author
White Rock South Surrey Division of Family Practice
Published Date
2020-08-07
Topics
Human Resources
Primary Care
Resource Type
Job Description
File Type
Pdf
Link to File
/media/divresources/JobDesProgramEvaluator202006WRSS.pdf
Originating web page
https://divisionsbc.ca/white-rock-south-surrey/about-us/careers
Description
This job description for a Program Evaluator (PE), created by the WRSS DoFP, can be used as a template for creating similar positions.
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Practice Improvement Technology Coordinator Job Description

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1557
Division
Chilliwack Division of Family Practice
Published Date
2020-10-16
Link to File
/media/divresources/Practice_Improvement_Technology_Coord_CHWK.docx
Description
"This is a job description for the Practice Improvement Technology Coordinator position from the Chilliwack Division of Family Practice and can be used as a template"
Division
Chilliwack Division of Family Practice
Corporate Author
Chilliwack Division of Family Practice
Published Date
2020-10-16
Topics
Human Resources
Primary Care Network
Resource Type
Job Description
File Type
Word
Link to File
/media/divresources/Practice_Improvement_Technology_Coord_CHWK.docx
Description
This is a job description for the Practice Improvement Technology Coordinator position from the Chilliwack Division of Family Practice and can be used as a template
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Patient and Family Engagement Lead Job Description

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1558
Division
Chilliwack Division of Family Practice
Published Date
2020-10-16
Link to File
/media/divresources/Patient_and_Family_Engagement_Lead_CHWK.docx
Description
"A job description for a Patient and Family Engagement Lead position through the Chilliwack Division of Family Practice that can be used as a template"
Division
Chilliwack Division of Family Practice
Corporate Author
Chilliwack Division of Family Practice
Published Date
2020-10-16
Topics
Human Resources
Primary Care Network
Resource Type
Job Description
File Type
Word
Link to File
/media/divresources/Patient_and_Family_Engagement_Lead_CHWK.docx
Description
A job description for a Patient and Family Engagement Lead position through the Chilliwack Division of Family Practice that can be used as a template
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What We Value: Stories of Most Significant Change (MSC) from Physicians, Allied Healthcare Providers, and Patients (Executive Summary)

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1565
Division
Central Okanagan Division of Family Practice
Kootenay Boundary Division of Family Practice
North Peace Division of Family Practice
North Shore Division of Family Practice
South Island Division of Family Practice
South Okanagan Similkameen Division of Family Practice
Sunshine Coast Division of Family Practice
Published Date
2020-11
Link to File
/media/divresources/PMHMostSignificantChangeEvaluation_ExecutiveSummary.pdf
Description
"The PMH Most Significant Change Evaluation describes the changes that resulted from Patient Medical Home (PMH) strategies such as the implementation of team-based care with allied health professionals (i.e., pharmacists and social workers), and clarifies the values held by different stakeholders in primary care transformation. The executive summary contains priority next steps for system actors (GPSC, Divisions, and FPs) to address."
Division
Central Okanagan Division of Family Practice
Kootenay Boundary Division of Family Practice
North Peace Division of Family Practice
North Shore Division of Family Practice
South Island Division of Family Practice
South Okanagan Similkameen Division of Family Practice
Sunshine Coast Division of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2020-11
Topics
Patient Medical Home
Most Significant Change
Team-Based Care
Evaluation
EMR
Resource Type
Summary
File Type
Pdf
Link to File
/media/divresources/PMHMostSignificantChangeEvaluation_ExecutiveSummary.pdf
Description
The PMH Most Significant Change Evaluation describes the changes that resulted from Patient Medical Home (PMH) strategies such as the implementation of team-based care with allied health professionals (i.e., pharmacists and social workers), and clarifies the values held by different stakeholders in primary care transformation. The executive summary contains priority next steps for system actors (GPSC, Divisions, and FPs) to address.
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What We Value: Stories of Most Significant Change (MSC) from Physicians, Allied Healthcare Providers, and Patients (Executive Summary)

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1566
Division
Central Okanagan Division of Family Practice
Kootenay Boundary Division of Family Practice
North Peace Division of Family Practice
North Shore Division of Family Practice
South Island Division of Family Practice
South Okanagan Similkameen Division of Family Practice
Sunshine Coast Division of Family Practice
Published Date
2020-11
Link to File
/media/divresources/PMHMostSignificantChangeEvaluation_FullReport.pdf
Description
"The PMH Most Significant Change Evaluation describes the changes that resulted from Patient Medical Home (PMH) strategies such as the implementation of team-based care with allied health professionals (i.e., pharmacists and social workers). By collecting, sharing, and reflecting on PMH stories from across BC, this project identifies common and different values held by different stakeholder groups in the BC health system."
Division
Central Okanagan Division of Family Practice
Kootenay Boundary Division of Family Practice
North Peace Division of Family Practice
North Shore Division of Family Practice
South Island Division of Family Practice
South Okanagan Similkameen Division of Family Practice
Sunshine Coast Division of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2020-11
Topics
Patient Medical Home
Most Significant Change
Team-Based Care
Evaluation
EMR
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/PMHMostSignificantChangeEvaluation_FullReport.pdf
Description
The PMH Most Significant Change Evaluation describes the changes that resulted from Patient Medical Home (PMH) strategies such as the implementation of team-based care with allied health professionals (i.e., pharmacists and social workers). By collecting, sharing, and reflecting on PMH stories from across BC, this project identifies common and different values held by different stakeholder groups in the BC health system.
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Primary Care Network (PCN) Coordinator - Job Description

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1586
Division
North Shore Division of Family Practice
Published Date
2020-06-26
Link to File
/media/divresources/PCNCoordinator _June2620Final_North_Shore.pdf
Description
"This PCN Coordinator job description was created by the North Shore Division of Family Practice and can be used by other divisions as a template or starting point when recruiting a similar role."
Division
North Shore Division of Family Practice
Corporate Author
North Shore Division of Family Practice
Published Date
2020-06-26
Topics
Primary Care Network
Human Resources
Resource Type
Job Description
File Type
Pdf
Link to File
/media/divresources/PCNCoordinator _June2620Final_North_Shore.pdf
Description
This PCN Coordinator job description was created by the North Shore Division of Family Practice and can be used by other divisions as a template or starting point when recruiting a similar role.
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Encounter, Attachment and Shift Reporting EMR Orientation Guide - Med Access

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1615
Published Date
2022
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Med-Access.pdf
Description
"The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan."
Personal Author
Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the EMR vendor
Published Date
2022
Topics
Encounter, Attachment and Shift Reporting
EMR
EMR Resources
Resource Type
Guide
File Type
Pdf
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Med-Access.pdf
Description
The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan.
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Encounter, Attachment and Shift Reporting EMR Orientation Guide - Oscar Pro

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1616
Published Date
2022
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Oscar-Pro.pdf
Description
"The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan."
Personal Author
Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the EMR vendor
Published Date
2022
Topics
EMR
EMR Resources
Encounter, Attachment and Shift Reporting
Resource Type
Guide
File Type
Pdf
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Oscar-Pro.pdf
Description
The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan.
Less detail
Division
White Rock South Surrey Division of Family Practice
Published Date
2022-05-27
Link to File
/media/divresources/JobDescCommMgrUpdated20220527.docx
Description
"This is a job description created by the WRSS division for the position of communications manager. This can be used as a template or starting point for other divisions hiring for the same or similar role."
Division
White Rock South Surrey Division of Family Practice
Corporate Author
White Rock South Surrey Division of Family Practice
Published Date
2022-05-27
Topics
Human Resources
Resource Type
Job Description
File Type
Word
Link to File
/media/divresources/JobDescCommMgrUpdated20220527.docx
Description
This is a job description created by the WRSS division for the position of communications manager. This can be used as a template or starting point for other divisions hiring for the same or similar role.
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Encounter, Attachment and Shift Reporting EMR Orientation Guide - Oscar

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1620
Published Date
2022
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Oscar.pdf
Description
"The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan."
Personal Author
Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the EMR vendor
Published Date
2022
Topics
EMR
EMR Resources
Encounter, Attachment and Shift Reporting
Resource Type
Guide
File Type
Pdf
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Oscar.pdf
Description
The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan.
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Rural and Remote DoFP Interview Guide for Board Members

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1621
Division
Rural and Remote Division of Family Practice
Published Date
2022-05-10
Link to File
/media/divresources/2022-05-10RRDBoardInterviewQuestionsApplicantversion.docx
Description
"This Interview Guide for Board Members was created by the Rural and Remote Division of Family Practice. It can be used as a template or guide by other divisions."
Division
Rural and Remote Division of Family Practice
Published Date
2022-05-10
Topics
Human Resources
Resource Type
Guide
File Type
Word
Link to File
/media/divresources/2022-05-10RRDBoardInterviewQuestionsApplicantversion.docx
Description
This Interview Guide for Board Members was created by the Rural and Remote Division of Family Practice. It can be used as a template or guide by other divisions.
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Program
Primary Care Networks
Published Date
2022
Link to File
/media/divresources/Comox-Valley-PCN-Performance-Worklflow-FINAL.pdf
Description
"This document shows an example of a PCN performance workflow. It was created by the Comox Valley PCN and can be used as a guide or template by other PCNs."
Program
Primary Care Networks
Personal Author
Comox Valley PCN
Published Date
2022
Topics
PCN Resource Shareout Documents
Human Resources
Primary Care Network
File Type
Pdf
Link to File
/media/divresources/Comox-Valley-PCN-Performance-Worklflow-FINAL.pdf
Description
This document shows an example of a PCN performance workflow. It was created by the Comox Valley PCN and can be used as a guide or template by other PCNs.
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Program
Primary Care Networks
Published Date
2020
Link to File
/media/divresources/South-Island-PCN-Orientation-Presentation.pdf
Description
"This document shows an example of a PCN orientation presentation . It was created by the Saanich Peninsula (South Island) PCN and can be used as a guide or template by other PCNs."
Program
Primary Care Networks
Personal Author
South Island PCN
Published Date
2020
Topics
PCN Resource Shareout Documents
Primary Care Network
Human Resources
File Type
Pdf
Link to File
/media/divresources/South-Island-PCN-Orientation-Presentation.pdf
Description
This document shows an example of a PCN orientation presentation . It was created by the Saanich Peninsula (South Island) PCN and can be used as a guide or template by other PCNs.
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Clinic & Team Lead Handbook – Central Okanagan

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1711
Program
Primary Care Networks
Published Date
2022
Link to File
/media/divresources/COK-Clinic-and-Team-Lead-Handbook.pdf
Description
"This document shows an example of clinic and team lead handbook. It was created by the Central Okanagan PCN and can be used as a guide or template by other PCNs."
Program
Primary Care Networks
Personal Author
Central Okanagan PCN
Published Date
2022
Topics
Human Resources
PCN Resource Shareout Documents
Primary Care Network
File Type
Pdf
Link to File
/media/divresources/COK-Clinic-and-Team-Lead-Handbook.pdf
Description
This document shows an example of clinic and team lead handbook. It was created by the Central Okanagan PCN and can be used as a guide or template by other PCNs.
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Program
Primary Care Networks
Published Date
2022
Link to File
/media/divresources/COK-PCN-Process-Manual-FINAL.pdf
Description
"This document shows an example of a clinic onboarding process manual. It was created by the Central Okanagan PCN and can be used as a guide or template by other PCNs."
Program
Primary Care Networks
Personal Author
Central Okanagan PCN
Published Date
2022
Topics
Human Resources
PCN Resource Shareout Documents
Primary Care Network
File Type
Pdf
Link to File
/media/divresources/COK-PCN-Process-Manual-FINAL.pdf
Description
This document shows an example of a clinic onboarding process manual. It was created by the Central Okanagan PCN and can be used as a guide or template by other PCNs.
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Nurse Coordinators Handbook – Central Okanagan

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1713
Program
Primary Care Networks
Published Date
2022
Link to File
/media/divresources/COK-Nurse-Coordinator-Handbook-DRAFT.pdf
Description
"This document shows an example of a nurse coordinator handbook. It was created by the Central Okanagan PCN and can be used as a guide or template by other PCNs."
Program
Primary Care Networks
Personal Author
Central Okanagan PCN
Published Date
2022
Topics
Human Resources
PCN Resource Shareout Documents
Primary Care Network
File Type
Pdf
Link to File
/media/divresources/COK-Nurse-Coordinator-Handbook-DRAFT.pdf
Description
This document shows an example of a nurse coordinator handbook. It was created by the Central Okanagan PCN and can be used as a guide or template by other PCNs.
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RN in Practice Onboarding Manual – Comox Valley

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1714
Program
Primary Care Networks
Published Date
2022
Link to File
/media/divresources/Comox-Valley-PCN-RN-in-Practice-Information-and-Onboarding.pdf
Description
"This document shows an example of a registered nurse in practice onboarding process manual. It was created by the Comox Valley PCN and can be used as a guide or template by other PCNs."
Program
Primary Care Networks
Personal Author
Comox Valley PCN
Published Date
2022
Topics
Human Resources
PCN Resource Shareout Documents
Primary Care Network
File Type
Pdf
Link to File
/media/divresources/Comox-Valley-PCN-RN-in-Practice-Information-and-Onboarding.pdf
Description
This document shows an example of a registered nurse in practice onboarding process manual. It was created by the Comox Valley PCN and can be used as a guide or template by other PCNs.
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Program
Primary Care Networks
Published Date
2020
Link to File
/media/divresources/Cowichan-Job-Posting-PCN-Coordinator-FINAL.pdf
Description
"This document shows an example of a PCN coordinator role description. It was created by the Cowichan Valley PCN and can be used as a guide or template by other PCNs."
Program
Primary Care Networks
Personal Author
Cowichan Valley PCN
Published Date
2020
Topics
Human Resources
PCN Resource Shareout Documents
Primary Care Network
File Type
Pdf
Link to File
/media/divresources/Cowichan-Job-Posting-PCN-Coordinator-FINAL.pdf
Description
This document shows an example of a PCN coordinator role description. It was created by the Cowichan Valley PCN and can be used as a guide or template by other PCNs.
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21 public records – page 1 of 2.