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Communications Coordinator - Job Description

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1478

Health Authority: Fraser

Division: Fraser Northwest Division of Family Practice

Published Date: 2019

Link to File: /media/divresources/Communications_Coordinator.docx

Description: "A sample job description for the role of Communications Coordinator, as developed by the Fraser Northwest Division of Family Practice."

Health Authority: Fraser

Division: Fraser Northwest Division of Family Practice

Corporate Author: Fraser Northwest Division of Family Practice

Published Date: 2019

Topics: Communications and Marketing; Human Resources

Resource Type: Job Description

File Type: Word

Link to File: /media/divresources/Communications_Coordinator.docx

Description: A sample job description for the role of Communications Coordinator, as developed by the Fraser Northwest Division of Family Practice.

Communications Handbook

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1390

Published Date: 2017-04

Link to File: http://divisionsbc.ca/sites/default/files/inline-files/Communications%20Handbook%20-%20April%202017.pdf

Description: "This handbook offers both an overview of how divisions can optimize their activities through strategic communications practices and provides some key tools to support common communications activities."

Corporate Author: Ministry of Health; General Practice Services Committee; Doctors of BC

Published Date: 2017-04

Topics: Communications and Marketing

Resource Type: Handbook

File Type: Pdf

Link to File: http://divisionsbc.ca/sites/default/files/inline-files/Communications%20Handbook%20-%20April%202017.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/communications/communications-handbook

Description: This handbook offers both an overview of how divisions can optimize their activities through strategic communications practices and provides some key tools to support common communications activities.

Communications Plan Instruction

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1384

Published Date: 2016

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-communication-plan-instruction-sheet-ac-en.pdf

Description: "This instruction sheet describes how to develop and use a communications plan."

Corporate Author: Health Quality Ontario

Published Date: 2016

Topics: Quality Improvement

Resource Type: Tip Sheet

File Type: Pdf

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-communication-plan-instruction-sheet-ac-en.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/implementing-spreading-changes

Description: This instruction sheet describes how to develop and use a communications plan.

Communications Plan Template

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource448

Health Authority: Island

Division: South Island Division of Family Practice

Program: Divisions of Family Practice

Published Date: 2012-07-18

Link to File: /media/divresources/CommunicationsPlanSouthIsland.docx

Description: "Example communications plan template from the South Island Division. Includes current situation / background, project objectives, communications objectives, stakeholders, key messages per target audience, communications mix, branding, budget, timeline, and evaluating success."

Health Authority: Island

Division: South Island Division of Family Practice

Program: Divisions of Family Practice

Corporate Author: South Island Division of Family Practice

Published Date: 2012-07-18

Topics: Communications and Marketing

Resource Type: Plan

File Type: Word

Link to File: /media/divresources/CommunicationsPlanSouthIsland.docx

Description: Example communications plan template from the South Island Division. Includes current situation / background, project objectives, communications objectives, stakeholders, key messages per target audience, communications mix, branding, budget, timeline, and evaluating success.

Conflict Diagnostic

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1602

Program: Practice Support Program

Published Date: 2018

Link to File: /media/divresources/PSPTBCTool_Conflict_Diagnostic.pdf

Description: "This tool supports team members to discuss potential causes of conflict in changing environments and how these can be managed collaboratively within the team."

Program: Practice Support Program

Corporate Author: General Practice Services Committee

Published Date: 2018

Topics: Team-Based Care; Quality Improvement; Team-Based Care: Strengthing & Sustaining Stage

Resource Type: Tool

File Type: Pdf

Link to File: /media/divresources/PSPTBCTool_Conflict_Diagnostic.pdf

Description: This tool supports team members to discuss potential causes of conflict in changing environments and how these can be managed collaboratively within the team.

Constructive Conflict

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1599

Program: Practice Support Program

Published Date: 2018

Link to File: /media/divresources/PSPTBCTool_Constructive_Conflict.pdf

Description: "This tool helps identify ways to support constructive conflict and integrate new approaches into practice."

Program: Practice Support Program

Corporate Author: General Practice Services Committee

Published Date: 2018

Topics: Team-Based Care; Quality Improvement; Team-Based Care: Implementing Stage

Resource Type: Tool

File Type: Pdf

Link to File: /media/divresources/PSPTBCTool_Constructive_Conflict.pdf

Description: This tool helps identify ways to support constructive conflict and integrate new approaches into practice.

Continuous Quality Improvement Strategies to Optimize your Practice

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1387

Published Date: 2013-04-30

Link to File: https://www.healthit.gov/sites/default/files/tools/nlc_continuousqualityimprovementprimer.pdf

Description: "This primer introduces the concept of Continuous Quality Improvement (CQI) and how to implement a variety of CQI strategies."

Corporate Author: National Learning Consortium

Published Date: 2013-04-30

Topics: Quality Improvement

Resource Type: Manual

File Type: Pdf

Link to File: https://www.healthit.gov/sites/default/files/tools/nlc_continuousqualityimprovementprimer.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/common-challenges

Description: This primer introduces the concept of Continuous Quality Improvement (CQI) and how to implement a variety of CQI strategies.

Conversation Guide with Patient

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1596

Program: Practice Support Program

Published Date: 2018

Link to File: /media/divresources/PSPTBCTool_Conversation_Guide_with_Patient.pdf

Description: "This tool can help you think through and prepare for a variety of different conversations you may need to have with patients."

Program: Practice Support Program

Corporate Author: General Practice Services Committee

Published Date: 2018

Topics: Team-Based Care; Quality Improvement; Team-Based Care: Implementing Stage

Resource Type: Tool

File Type: Pdf

Link to File: /media/divresources/PSPTBCTool_Conversation_Guide_with_Patient.pdf

Description: This tool can help you think through and prepare for a variety of different conversations you may need to have with patients.

Cranbrook Is Where Your Story Begins!

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource756

Health Authority: Interior

Division: East Kootenay Division of Family Practice

Program: A GP for Me

Link to File: /media/divresources/EKDivFamilyPractice9x4RackCardsrv2.pdf

Description: "This 9" x 4" rack card promotes Cranbrook to physicians."

Health Authority: Interior

Division: East Kootenay Division of Family Practice

Program: A GP for Me

Corporate Author: East Kootenay Division of Family Practice

Topics: Recruitment and Retention; Communications and Marketing

Resource Type: Rack Card

File Type: Pdf

Link to File: /media/divresources/EKDivFamilyPractice9x4RackCardsrv2.pdf

Description: This 9" x 4" rack card promotes Cranbrook to physicians.

Creating a Positive Culture and Improving Communication in the Workplace

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource505

Health Authority: Vancouver Coastal

Division: Powell River Division of Family Practice

Program: A GP for Me

Published Date: 2016-03-09

Link to File: /media/divresources/CommunityWorkshopPosterPowellRiver.pdf

Description: "Poster to promote workshop on positive culture and improving communication presented by Barb Langlois, leadership coach, speaker and RN."

Health Authority: Vancouver Coastal

Division: Powell River Division of Family Practice

Program: A GP for Me

Corporate Author: Powell River Division of Family Practice

Published Date: 2016-03-09

Topics: Meetings and Events; Communications and Marketing

Resource Type: Poster

File Type: Pdf

Link to File: /media/divresources/CommunityWorkshopPosterPowellRiver.pdf

Description: Poster to promote workshop on positive culture and improving communication presented by Barb Langlois, leadership coach, speaker and RN.

Divisions Communications Planning 1 - Principles

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1391

Published Date: 2013-08-13

Link to File: https://www.youtube.com/v/E7YPs6SDwLI

Description: "This video talks about the principles of communications"

Corporate Author: General Practice Services Committee

Published Date: 2013-08-13

Topics: Communications and Marketing

Resource Type: Video Recording

File Type: Web page

Link to File: https://www.youtube.com/v/E7YPs6SDwLI

Originating web page: http://divisionsbc.ca/provincial/resources/communications/communications-planning-videos

Recording Length: 1min, 24sec

Description: This video talks about the principles of communications

Divisions Communications Planning 2 - Why you need a plan

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1392

Published Date: 2013-08-13

Link to File: https://www.youtube.com/v/tnUF7PhdWEQ

Description: "This video talks about why we need a plan for communications"

Corporate Author: General Practice Services Committee

Published Date: 2013-08-13

Topics: Communications and Marketing

Resource Type: Video Recording

File Type: Web page

Link to File: https://www.youtube.com/v/tnUF7PhdWEQ

Originating web page: http://divisionsbc.ca/provincial/resources/communications/communications-planning-videos

Recording Length: 2min, 50sec

Description: This video talks about why we need a plan for communications

Divisions Improving Primary Care Graphic

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource740

Program: A GP for Me

Published Date: 2016

Link to File: /media/divresources/DivisionsImprovingPrimaryCareGraphic.pdf

Description: "A generic infographic template designed for divisions to use. It shows growth and achievements experienced through A GP for Me, in the context of continued work to improve primary care."

Program: A GP for Me

Corporate Author: General Practice Services Committee

Published Date: 2016

Topics: Communications and Marketing

Resource Type: Info Graphic

File Type: Pdf

Link to File: /media/divresources/DivisionsImprovingPrimaryCareGraphic.pdf

Description: A generic infographic template designed for divisions to use. It shows growth and achievements experienced through A GP for Me, in the context of continued work to improve primary care.

Driver Diagram Examples

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1378

Published Date: 2012-10-05

Link to File: https://www.publichealth.hscni.net/sites/default/files/directorates/files/CAWT%20Day%201Driver%20diagram%20-%20David%20Vaughan.pdf

Description: "Examples of Key Driver Diagrams."

Corporate Author: Royal College of Physicians of Ireland

Published Date: 2012-10-05

Topics: Quality Improvement

File Type: Pdf

Link to File: https://www.publichealth.hscni.net/sites/default/files/directorates/files/CAWT%20Day%201Driver%20diagram%20-%20David%20Vaughan.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/identifying-possible-changes-using-driver-diagram

Description: Examples of Key Driver Diagrams.

Driver Diagram Instruction

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1377

Published Date: 2016

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-driver-diagram-instruction-sheet-en.pdf

Description: "A simple example of a Key Driver Diagram and how to use it."

Corporate Author: Health Quality Ontario

Published Date: 2016

Topics: Quality Improvement

Resource Type: Info Graphic

File Type: Pdf

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-driver-diagram-instruction-sheet-en.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/identifying-possible-changes-using-driver-diagram

Description: A simple example of a Key Driver Diagram and how to use it.

Driver Diagrams

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1376

Published Date: 2011-11-10

Link to File: https://www.youtube.com/watch?v=A2491BJcyXA

Description: "This video is about Key Driver Diagram and how you use it to define the system by showing the factors that cause the outcomes."

Corporate Author: IHI Open School

Published Date: 2011-11-10

Topics: Quality Improvement

Resource Type: Video Recording

File Type: Web page

Link to File: https://www.youtube.com/watch?v=A2491BJcyXA

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/identifying-possible-changes-using-driver-diagram

Recording Length: 6min, 22sec

Description: This video is about Key Driver Diagram and how you use it to define the system by showing the factors that cause the outcomes.

FETCH Mission Business Card

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource418

Health Authority: Fraser

Division: Mission Division of Family Practice

Program: A GP for Me

Link to File: /media/divresources/FETCHBusinessCardMission.pdf

Description: "Business card to promote FETCH (For Everything That's Community Health) Mission."

Health Authority: Fraser

Division: Mission Division of Family Practice

Program: A GP for Me

Corporate Author: Mission Division of Family Practice

Topics: Communications and Marketing; Community / Patient Navigation; Community Resources

Resource Type: Resource List; Business / Wallet Card

File Type: Pdf

Link to File: /media/divresources/FETCHBusinessCardMission.pdf

Description: Business card to promote FETCH (For Everything That's Community Health) Mission.

FETCH Mission Poster

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource754

Health Authority: Fraser

Division: Mission Division of Family Practice

Program: A GP for Me

Link to File: /media/divresources/FETCHPoster_Mission.pdf

Description: "Poster to promote FETCH (For Everything That's Community Health) Mission."

Health Authority: Fraser

Division: Mission Division of Family Practice

Program: A GP for Me

Corporate Author: Mission Division of Family Practice

Topics: Communications and Marketing; Community / Patient Navigation; Community Resources

Resource Type: Resource List; Poster

File Type: Pdf

Link to File: /media/divresources/FETCHPoster_Mission.pdf

Description: Poster to promote FETCH (For Everything That's Community Health) Mission.

Fishbone / Cause and Effect Instruction

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1372

Published Date: 2016

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-fishbone-instruction-sheet-ac-en.pdf

Description: "These are Instructions to create a Fishbone diagram to help identify the potential root causes contributing to an issue."

Corporate Author: Health Quality Ontario

Published Date: 2016

Topics: Quality Improvement

Resource Type: Article

File Type: Pdf

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-fishbone-instruction-sheet-ac-en.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis

Description: These are Instructions to create a Fishbone diagram to help identify the potential root causes contributing to an issue.

Fishbone Diagram Tool: Cause and Effect Template

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1373

Published Date: 2016

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-fishbone-tool-ac-en.pdf

Description: "Use this template to create a Fishbone diagram."

Corporate Author: Health Quality Ontario

Published Date: 2016

Topics: Quality Improvement

Resource Type: Guide

File Type: Pdf

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-fishbone-tool-ac-en.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis

Description: Use this template to create a Fishbone diagram.

117 public records – page 2 of 6.