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- Published Date
- 2011-11-14
- Link to File
- https://www.youtube.com/watch?v=FXjLeFQFPAQ
- Description
- "A video presentation on how to use the 5 Whys to discover the root causes underlying an issue."
- Corporate Author
- 2020 Delivery Academy
- Published Date
- 2011-11-14
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=FXjLeFQFPAQ
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
- Recording Length
- 4min, 7sec
- Description
- A video presentation on how to use the 5 Whys to discover the root causes underlying an issue.
Administration Handbook
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource388
- Program
- Divisions of Family Practice
- Published Date
- 2011-03
- Description
- "This Administration Handbook is designed to provide local divisions with guidance regarding all administrative matters and to enable a division to operate effectively. It is intended primarily for the person who is responsible for the day-to-day operations of a division."
- Program
- Divisions of Family Practice
- Corporate Author
- General Practice Services Committee
- Published Date
- 2011-03
- Topics
- Operations
- Resource Type
- Manual
- File Type
- Description
- This Administration Handbook is designed to provide local divisions with guidance regarding all administrative matters and to enable a division to operate effectively. It is intended primarily for the person who is responsible for the day-to-day operations of a division.
Appreciative Inquiry: Introduction and Key Concepts
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource435
- Program
- Divisions of Family Practice
- Published Date
- 2012-05
- Link to File
- /media/divresources/AIPPT.pptx
- Description
- "An introductary presentation on what Appreciative Inquiry is and some example exercises."
- Program
- Divisions of Family Practice
- Corporate Author
- General Practice Services Committee
- Published Date
- 2012-05
- Event
- Divisions Provincial Round Table
- Workshop
- Appreciative Inquiry
- Resource Type
- Presentation
- File Type
- PowerPoint
- Link to File
- /media/divresources/AIPPT.pptx
- Description
- An introductary presentation on what Appreciative Inquiry is and some example exercises.
Case Study - Health Integration
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource364
- Health Authority
- Fraser
- Division
- White Rock South Surrey Division of Family Practice
- Program
- Divisions of Family Practice
- Published Date
- 2012-02-28
- Link to File
- /media/divresources/CaseStudyHealthIntegration.pdf
- Description
- "This case study describes the Fraser Health Authority Home Health redesign."
- Health Authority
- Fraser
- Division
- White Rock South Surrey Division of Family Practice
- Program
- Divisions of Family Practice
- Corporate Author
- General Practice Services Committee
- Published Date
- 2012-02-28
- Topics
- Residential Care
- Seniors
- Resource Type
- Case Study
- File Type
- Link to File
- /media/divresources/CaseStudyHealthIntegration.pdf
- Description
- This case study describes the Fraser Health Authority Home Health redesign.
CME Survey: What Are Your Needs and Wants?
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource367
- Health Authority
- Interior
- Division
- Kootenay Boundary Division of Family Practice
- Program
- Divisions of Family Practice
- Published Date
- 2012
- Link to File
- /media/divresources/CMESurvey2012RoundTable.pdf
- Description
- "This survey requests feedback on CME events from participants at the Kootenay Boundary Regional Round Table in 2012."
- Health Authority
- Interior
- Division
- Kootenay Boundary Division of Family Practice
- Program
- Divisions of Family Practice
- Corporate Author
- Kootenay Boundary Division of Family Practice
- Published Date
- 2012
- Event
- Kootenay Boundary Regional Roundtable
- Resource Type
- Form
- Survey
- File Type
- Link to File
- /media/divresources/CMESurvey2012RoundTable.pdf
- Description
- This survey requests feedback on CME events from participants at the Kootenay Boundary Regional Round Table in 2012.
Communications Plan Template
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource448
- Health Authority
- Island
- Division
- South Island Division of Family Practice
- Program
- Divisions of Family Practice
- Published Date
- 2012-07-18
- Description
- "Example communications plan template from the South Island Division. Includes current situation / background, project objectives, communications objectives, stakeholders, key messages per target audience, communications mix, branding, budget, timeline, and evaluating success."
- Health Authority
- Island
- Division
- South Island Division of Family Practice
- Program
- Divisions of Family Practice
- Corporate Author
- South Island Division of Family Practice
- Published Date
- 2012-07-18
- Topics
- Communications and Marketing
- Resource Type
- Plan
- File Type
- Word
- Description
- Example communications plan template from the South Island Division. Includes current situation / background, project objectives, communications objectives, stakeholders, key messages per target audience, communications mix, branding, budget, timeline, and evaluating success.
Cowichan Maternity Clinic: 1 Year Anniversary
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource359
- Health Authority
- Island
- Division
- Cowichan Valley Division of Family Practice
- Program
- Divisions of Family Practice
- Published Date
- 2012-03
- Description
- "A press release announcing the first anniversary of the Cowichan Maternity Clinic and highlighting some key successes."
- Health Authority
- Island
- Division
- Cowichan Valley Division of Family Practice
- Program
- Divisions of Family Practice
- Corporate Author
- Cowichan Valley Division of Family Practice
- Published Date
- 2012-03
- Topics
- Maternity Care
- Resource Type
- Press Release
- File Type
- Description
- A press release announcing the first anniversary of the Cowichan Maternity Clinic and highlighting some key successes.
Cowichan Maternity Clinic: Now Open And Accepting Patients
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource360
- Health Authority
- Island
- Division
- Cowichan Valley Division of Family Practice
- Program
- Divisions of Family Practice
- Published Date
- 2011-03
- Description
- "An advertisment for the opening of the Cowichan Maternity Clinic."
- Health Authority
- Island
- Division
- Cowichan Valley Division of Family Practice
- Program
- Divisions of Family Practice
- Corporate Author
- Cowichan Valley Division of Family Practice
- Published Date
- 2011-03
- Topics
- Maternity Care
- Resource Type
- Ad
- File Type
- Description
- An advertisment for the opening of the Cowichan Maternity Clinic.
Cowichan Maternity Clinic: Now Open And Accepting Patients
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource362
- Health Authority
- Island
- Division
- Cowichan Valley Division of Family Practice
- Program
- Divisions of Family Practice
- Published Date
- 2011-03
- Description
- "A tri-fold brochure advertisment for the Cowichan Maternity Clinic."
- Health Authority
- Island
- Division
- Cowichan Valley Division of Family Practice
- Program
- Divisions of Family Practice
- Corporate Author
- Cowichan Valley Division of Family Practice
- Published Date
- 2011-03
- Topics
- Maternity Care
- Resource Type
- Ad
- File Type
- Description
- A tri-fold brochure advertisment for the Cowichan Maternity Clinic.
Driver Diagram Examples
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1378
- Published Date
- 2012-10-05
- Description
- "Examples of Key Driver Diagrams."
- Corporate Author
- Royal College of Physicians of Ireland
- Published Date
- 2012-10-05
- Topics
- Quality Improvement
- File Type
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/identifying-possible-changes-using-driver-diagram
- Description
- Examples of Key Driver Diagrams.
- Published Date
- 2011-11-10
- Link to File
- https://www.youtube.com/watch?v=A2491BJcyXA
- Description
- "This video is about Key Driver Diagram and how you use it to define the system by showing the factors that cause the outcomes."
- Corporate Author
- IHI Open School
- Published Date
- 2011-11-10
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=A2491BJcyXA
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/identifying-possible-changes-using-driver-diagram
- Recording Length
- 6min, 22sec
- Description
- This video is about Key Driver Diagram and how you use it to define the system by showing the factors that cause the outcomes.
Engagement Handbook
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource403
- Program
- Divisions of Family Practice
- Published Date
- 2012-10
- Description
- "This Engagement Handbook outlines the principles, guidelines and benefits of effective engagement, how to assess what type of engagement is most appropriate and techniques for undertaking engagement activities. The main body of this handbook provides a general overview of the engagement process, with more detailed tools and information to support executive directors/coordinators and board members in executing engagement events in the appendix."
- Program
- Divisions of Family Practice
- Corporate Author
- General Practice Services Committee
- Published Date
- 2012-10
- Topics
- Member Engagement
- Resource Type
- Manual
- File Type
- Description
- This Engagement Handbook outlines the principles, guidelines and benefits of effective engagement, how to assess what type of engagement is most appropriate and techniques for undertaking engagement activities. The main body of this handbook provides a general overview of the engagement process, with more detailed tools and information to support executive directors/coordinators and board members in executing engagement events in the appendix.
- Health Authority
- Fraser
- Division
- Langley Division of Family Practice
- Program
- Divisions of Family Practice
- Published Date
- 2012
- Link to File
- /media/divresources/CMEEvaluationForm.pdf
- Description
- "Langley Division event evaluation form."
- Health Authority
- Fraser
- Division
- Langley Division of Family Practice
- Program
- Divisions of Family Practice
- Corporate Author
- Langley Division of Family Practice
- Published Date
- 2012
- Topics
- Evaluation
- Surveys
- Resource Type
- Survey
- Form
- File Type
- Link to File
- /media/divresources/CMEEvaluationForm.pdf
- Description
- Langley Division event evaluation form.
Feedback From Meetings With and Surveys Completed By GPs and NPs (Draft)
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource365
- Health Authority
- Interior
- Division
- Kootenay Boundary Division of Family Practice
- Program
- Divisions of Family Practice
- Published Date
- 2011-05
- Health Authority
- Interior
- Division
- Kootenay Boundary Division of Family Practice
- Program
- Divisions of Family Practice
- Corporate Author
- Kootenay Boundary Division of Family Practice
- Published Date
- 2011-05
- Resource Type
- Report
- File Type
Feedback From the Regional Round Table for the Kootenay Boundary Division of Family Practice
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource366
- Health Authority
- Interior
- Division
- Kootenay Boundary Division of Family Practice
- Program
- Divisions of Family Practice
- Published Date
- 2011-05-12
- Link to File
- /media/divresources/CMEFinalReporMay12RoundTable.pdf
- Description
- "This report provides a summary of information from the discussions at the Regional Round Table in Castlegar on May 12, 2011, and an outline of the next steps."
- Health Authority
- Interior
- Division
- Kootenay Boundary Division of Family Practice
- Program
- Divisions of Family Practice
- Corporate Author
- Kootenay Boundary Division of Family Practice
- Published Date
- 2011-05-12
- Topics
- Recruitment and Retention
- Continuing Medical Education (CME)
- Practice Efficiencies and Support
- Seniors
- Mental Health and Substance Use
- Maternity Care
- Shared Care
- Event
- Kootenay Boundary Regional Roundtable
- Resource Type
- Report
- File Type
- Link to File
- /media/divresources/CMEFinalReporMay12RoundTable.pdf
- Description
- This report provides a summary of information from the discussions at the Regional Round Table in Castlegar on May 12, 2011, and an outline of the next steps.
Financial Systems Handbook
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource405
- Program
- Divisions of Family Practice
- Published Date
- 2011-03
- Description
- "This Financial Systems Handbook is designed to provide local divisions with guidance regarding all financial matters and to enable a division to manage funds effectively. This handbook contains: An overview of the elements of the financial system The principles on which the financial system is based The major activities related to planning, recording and reviewing finances, and Processes and mechanisms for maintaining accountability for the finances of the organization."
- Program
- Divisions of Family Practice
- Corporate Author
- General Practice Services Committee
- Published Date
- 2011-03
- Topics
- Finances
- Resource Type
- Manual
- File Type
- Description
- This Financial Systems Handbook is designed to provide local divisions with guidance regarding all financial matters and to enable a division to manage funds effectively. This handbook contains: An overview of the elements of the financial system The principles on which the financial system is based The major activities related to planning, recording and reviewing finances, and Processes and mechanisms for maintaining accountability for the finances of the organization.
Governance Handbook
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource404
- Program
- Divisions of Family Practice
- Published Date
- 2011-08
- Description
- "This Governance Handbook has been written as a resource to assist the boards and supporting staff/consultants1 of Divisions of Family Practice in the delivery of governance leadership. The purpose of this handbook is to: Provide information about standard requirements and best practices for non-profit organizations Identify the key roles and responsibilities of boards, directors and societies Provide a tool to assist in orienting and training board members Provide information about standard policies, along with some sample policies for the board to discuss and adapt to meet the Division’s unique needs Provide information that will assist Divisions in developing their own board handbooks"
- Program
- Divisions of Family Practice
- Corporate Author
- General Practice Services Committee
- Published Date
- 2011-08
- Topics
- Governance
- Resource Type
- Manual
- File Type
- Description
- This Governance Handbook has been written as a resource to assist the boards and supporting staff/consultants1 of Divisions of Family Practice in the delivery of governance leadership. The purpose of this handbook is to: Provide information about standard requirements and best practices for non-profit organizations Identify the key roles and responsibilities of boards, directors and societies Provide a tool to assist in orienting and training board members Provide information about standard policies, along with some sample policies for the board to discuss and adapt to meet the Division’s unique needs Provide information that will assist Divisions in developing their own board handbooks
Healthcare Value Reports: Strategy Deployment
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1388
- Published Date
- 2011-04
- Link to File
- https://www.lean.org/Search/Documents/54.pdf
- Description
- "This is an overview of how strategy deployment has worked for Thedacare"
- Corporate Author
- ThedaCare Center for Healthcare Value
- Published Date
- 2011-04
- Topics
- Quality Improvement
- Resource Type
- Report
- File Type
- Link to File
- https://www.lean.org/Search/Documents/54.pdf
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/strategy-deployment
- Description
- This is an overview of how strategy deployment has worked for Thedacare
How to Write a SMART Goal
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1360
- Published Date
- 2012-12-24
- Link to File
- https://www.youtube.com/watch?v=0Mi9_XEXQqc
- Description
- "A quick explanation of how to write a SMART Goal."
- Corporate Author
- Project Smart
- Published Date
- 2012-12-24
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=0Mi9_XEXQqc
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/defining-aim
- Description
- A quick explanation of how to write a SMART Goal.
Model for Improvement Overview
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource437
- Program
- Divisions of Family Practice
- Published Date
- 2012-05-14
- Link to File
- /media/divresources/ImprovementOverview.pdf
- Description
- "This handout describes the six steps to use the model for improvement and how to test out ideas using PDSA (Plan-Do-Study-Act) cycles."
- Program
- Divisions of Family Practice
- Corporate Author
- General Practice Services Committee
- Personal Author
- Connie Davis
- Published Date
- 2012-05-14
- Topics
- Quality Improvement
- Event
- Divisions Provincial Round Table: Spring 2012
- Workshop
- Quality Improvement
- Resource Type
- Handout
- File Type
- Link to File
- /media/divresources/ImprovementOverview.pdf
- Description
- This handout describes the six steps to use the model for improvement and how to test out ideas using PDSA (Plan-Do-Study-Act) cycles.
