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- Published Date
- 2011-11-14
- Link to File
- https://www.youtube.com/watch?v=FXjLeFQFPAQ
- Description
- "A video presentation on how to use the 5 Whys to discover the root causes underlying an issue."
- Corporate Author
- 2020 Delivery Academy
- Published Date
- 2011-11-14
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=FXjLeFQFPAQ
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
- Recording Length
- 4min, 7sec
- Description
- A video presentation on how to use the 5 Whys to discover the root causes underlying an issue.
The BC Primary Care Research Network: A Vehicle for Innovation and Transformation - Presentation
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1107
- Health Authority
- Vancouver Coastal
- Division
- Vancouver Division of Family Practice
- Published Date
- 2018-04-17
- Description
- "A presentation from the GPSC Summit 2018 on how divisions, health system partners, health professionals, and patients can get support from BC’s Primary Health Care Research Network to advance their health care innovations."
- Health Authority
- Vancouver Coastal
- Division
- Vancouver Division of Family Practice
- Corporate Author
- Vancouver Division of Family Practice
- University of British Columbia (UBC)
- Fraser Health Authority
- Ministry of Health
- Canadian Primary Care Sentinel Surveillance Network
- Personal Author
- Dr Sabrina Wong Dr Fiona Duncan Shana Ooms Annette Garm
- Published Date
- 2018-04-17
- Event
- GPSC Summit 2018
- Workshop
- The BC Primary Care Research Network: A Vehicle for Innovation and Transformation
- Resource Type
- Presentation
- File Type
- PowerPoint
- Description
- A presentation from the GPSC Summit 2018 on how divisions, health system partners, health professionals, and patients can get support from BC’s Primary Health Care Research Network to advance their health care innovations.
Building Collaborative Leadership
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1598
- Program
- Practice Support Program
- Published Date
- 2018
- Description
- "This tool helps teams to identify characteristics of different collaborative leadership approaches and set areas of focus to help them move towards collaborative leadership."
- Program
- Practice Support Program
- Corporate Author
- General Practice Services Committee
- Published Date
- 2018
- Resource Type
- Tool
- File Type
- Description
- This tool helps teams to identify characteristics of different collaborative leadership approaches and set areas of focus to help them move towards collaborative leadership.
Collaborative Leadership in Practice
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1601
- Program
- Practice Support Program
- Published Date
- 2018
- Description
- "This tool helps team members identify their top three collaborative leadership objectives, and consider what strategies, accountability tools, and actions would be required to achieve them."
- Program
- Practice Support Program
- Corporate Author
- General Practice Services Committee
- Published Date
- 2018
- Resource Type
- Tool
- File Type
- Description
- This tool helps team members identify their top three collaborative leadership objectives, and consider what strategies, accountability tools, and actions would be required to achieve them.
Collaborative Leadership Priorities
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1600
- Program
- Practice Support Program
- Published Date
- 2018
- Description
- "This tool helps teams identify and prioritize collaborative leadership objectives (ex: establishing shared goals)."
- Program
- Practice Support Program
- Corporate Author
- General Practice Services Committee
- Published Date
- 2018
- Resource Type
- Tool
- File Type
- Description
- This tool helps teams identify and prioritize collaborative leadership objectives (ex: establishing shared goals).
Comox Valley - Working Better Together
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1030
- Health Authority
- Island
- Division
- Comox Valley Division of Family Practice
- Published Date
- 2016
- Description
- "A presentation on working better together. It focuses on working with allied health providers, community services, and specialists."
- Health Authority
- Island
- Division
- Comox Valley Division of Family Practice
- Corporate Author
- Comox Valley Division of Family Practice
- Published Date
- 2016
- Topics
- Engagement
- Community Engagement
- Patient Medical Home
- EMR
- Mental Health and Substance Use
- Nurse
- Nurse Practitioners
- Team-Based Care
- Primary Care Network
- Resource Type
- Presentation
- File Type
- Description
- A presentation on working better together. It focuses on working with allied health providers, community services, and specialists.
Conflict Diagnostic
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1602
- Program
- Practice Support Program
- Published Date
- 2018
- Description
- "This tool supports team members to discuss potential causes of conflict in changing environments and how these can be managed collaboratively within the team."
- Program
- Practice Support Program
- Corporate Author
- General Practice Services Committee
- Published Date
- 2018
- Resource Type
- Tool
- File Type
- Description
- This tool supports team members to discuss potential causes of conflict in changing environments and how these can be managed collaboratively within the team.
Constructive Conflict
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1599
- Program
- Practice Support Program
- Published Date
- 2018
- Description
- "This tool helps identify ways to support constructive conflict and integrate new approaches into practice."
- Program
- Practice Support Program
- Corporate Author
- General Practice Services Committee
- Published Date
- 2018
- Resource Type
- Tool
- File Type
- Description
- This tool helps identify ways to support constructive conflict and integrate new approaches into practice.
Conversation Guide with Patient
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1596
- Program
- Practice Support Program
- Published Date
- 2018
- Description
- "This tool can help you think through and prepare for a variety of different conversations you may need to have with patients."
- Program
- Practice Support Program
- Corporate Author
- General Practice Services Committee
- Published Date
- 2018
- Resource Type
- Tool
- File Type
- Description
- This tool can help you think through and prepare for a variety of different conversations you may need to have with patients.
- Published Date
- 2011-11-10
- Link to File
- https://www.youtube.com/watch?v=A2491BJcyXA
- Description
- "This video is about Key Driver Diagram and how you use it to define the system by showing the factors that cause the outcomes."
- Corporate Author
- IHI Open School
- Published Date
- 2011-11-10
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=A2491BJcyXA
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/identifying-possible-changes-using-driver-diagram
- Recording Length
- 6min, 22sec
- Description
- This video is about Key Driver Diagram and how you use it to define the system by showing the factors that cause the outcomes.
Early Adopters: Collaborative Journeys - Presentation
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource960
- Health Authority
- Fraser
- Division
- Mission Division of Family Practice
- Published Date
- 2017-06-19
- Description
- "Dr. Peter Barndale's presentation on population based funding during the Early Adopters: Collaborative Journeys session at the GPSC Spring Summit 2017."
- Health Authority
- Fraser
- Division
- Mission Division of Family Practice
- Personal Author
- Dr. Peter Barnsdale
- Published Date
- 2017-06-19
- Event
- GPSC Spring Summit 2017
- Workshop
- Early Adopters: Collaborative Journeys
- Resource Type
- Presentation
- File Type
- PowerPoint
- Description
- Dr. Peter Barndale's presentation on population based funding during the Early Adopters: Collaborative Journeys session at the GPSC Spring Summit 2017.
First Nations Health Authority Seeks Qualified Nurses
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource905
- Published Date
- 2014-12-12
- Link to File
- https://www.youtube.com/watch?v=aQ4Z6OeET-I
- Description
- "This video shows how nurses are being recruited to rural and remote First Nation communities in BC."
- Corporate Author
- First Nations Health Authority
- Published Date
- 2014-12-12
- Resource Type
- Video Recording
- Link to File
- https://www.youtube.com/watch?v=aQ4Z6OeET-I
- Recording Length
- 4min 57sec
- Description
- This video shows how nurses are being recruited to rural and remote First Nation communities in BC.
Fishbone Diagram Tool: Cause and Effect Template
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1373
- Published Date
- 2016
- Description
- "Use this template to create a Fishbone diagram."
- Corporate Author
- Health Quality Ontario
- Published Date
- 2016
- Topics
- Quality Improvement
- Resource Type
- Guide
- File Type
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
- Description
- Use this template to create a Fishbone diagram.
- Program
- Practice Support Program
- Published Date
- 2018
- Link to File
- /media/divresources/PSPTBCTool_Function_Mapping.pdf
- Description
- "Helpful as practices explore TBC, this tool helps identify key functions needed to support patients and determine how the team can best fulfil these."
- Program
- Practice Support Program
- Corporate Author
- General Practice Services Committee
- Published Date
- 2018
- Resource Type
- Tool
- File Type
- Link to File
- /media/divresources/PSPTBCTool_Function_Mapping.pdf
- Description
- Helpful as practices explore TBC, this tool helps identify key functions needed to support patients and determine how the team can best fulfil these.
GPSC Summit 2019 - Divisions sharing slideshow
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1505
- Division
- Delta Division of Family Practice
- Campbell River and District Division of Family Practice
- Victoria Division of Family Practice
- Fraser Northwest Division of Family Practice
- East Kootenay Division of Family Practice
- Central Okanagan Division of Family Practice
- Rural and Remote Division of Family Practice
- Powell River Division of Family Practice
- Thompson Region Division of Family Practice
- Kootenay Boundary Division of Family Practice
- Richmond Division of Family Practice
- Ridge Meadows Division of Family Practice
- White Rock South Surrey Division of Family Practice
- Chilliwack Division of Family Practice
- Central Interior Rural Division of Family Practice
- North Shore Division of Family Practice
- Published Date
- 2019-10
- Description
- "Prior to changing to a virtual Summit, all Divisions were asked to share their stories, projects, innovations, and learnings to be included in a set of rotating slides that would run throughout the event. This is the end result of what was submitted but unfortunately not showcased as the in-person event was cancelled."
- Division
- Delta Division of Family Practice
- Campbell River and District Division of Family Practice
- Victoria Division of Family Practice
- Fraser Northwest Division of Family Practice
- East Kootenay Division of Family Practice
- Central Okanagan Division of Family Practice
- Rural and Remote Division of Family Practice
- Powell River Division of Family Practice
- Thompson Region Division of Family Practice
- Kootenay Boundary Division of Family Practice
- Richmond Division of Family Practice
- Ridge Meadows Division of Family Practice
- White Rock South Surrey Division of Family Practice
- Chilliwack Division of Family Practice
- Central Interior Rural Division of Family Practice
- North Shore Division of Family Practice
- Corporate Author
- General Practice Services Committee
- Published Date
- 2019-10
- Topics
- Engagement
- First Nations
- Patient Medical Home
- Primary Care Network
- Nurse
- Nurse Practitioners
- Primary Care
- Event
- GPSC Summit 2019
- Resource Type
- Presentation
- File Type
- PowerPoint
- Description
- Prior to changing to a virtual Summit, all Divisions were asked to share their stories, projects, innovations, and learnings to be included in a set of rotating slides that would run throughout the event. This is the end result of what was submitted but unfortunately not showcased as the in-person event was cancelled.
How to Write a SMART Goal
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1360
- Published Date
- 2012-12-24
- Link to File
- https://www.youtube.com/watch?v=0Mi9_XEXQqc
- Description
- "A quick explanation of how to write a SMART Goal."
- Corporate Author
- Project Smart
- Published Date
- 2012-12-24
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=0Mi9_XEXQqc
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/defining-aim
- Description
- A quick explanation of how to write a SMART Goal.
Implementing and Sustaining Changes
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1383
- Published Date
- 2016
- Link to File
- http://www.hqontario.ca/Portals/0/Documents/qi/qi-implementing-and-sustaining-changes-primer-en.pdf
- Description
- "This document outlines some of the important considerations and can be used along with the instruction sheet to ensure the best chances of success"
- Corporate Author
- Health Quality Ontario
- Published Date
- 2016
- Topics
- Quality Improvement
- Resource Type
- Guide
- File Type
- Link to File
- http://www.hqontario.ca/Portals/0/Documents/qi/qi-implementing-and-sustaining-changes-primer-en.pdf
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/implementing-spreading-changes
- Description
- This document outlines some of the important considerations and can be used along with the instruction sheet to ensure the best chances of success
Leadership in Quality Improvement
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1339
- Published Date
- 2014-08-20
- Description
- "This recorded webinar lasting 24 minutes is presented by Liz Lamb specifically for the Divisions, and looks at a high level role of Leadership in Quality improvement."
- Personal Author
- Liz Lamb
- Published Date
- 2014-08-20
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/leadership-qi
- Recording Length
- 24min 4sec
- Description
- This recorded webinar lasting 24 minutes is presented by Liz Lamb specifically for the Divisions, and looks at a high level role of Leadership in Quality improvement.
Measurement for Improvement
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1363
- Published Date
- 2013-02-13
- Link to File
- https://www.youtube.com/watch?v=Za1o77jAnbw
- Description
- "This video Mike explains the seven steps to measurement for improvement"
- Corporate Author
- NHS Institute for Innovation and Improvement
- Personal Author
- Mike Davidge
- Published Date
- 2013-02-13
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=Za1o77jAnbw
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-measurement-plan
- Recording Length
- 9min, 52sec
- Description
- This video Mike explains the seven steps to measurement for improvement
Measurement for Quality Improvement
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1367
- Published Date
- 2013
- Description
- "This is a workbook which walks through quality improvement measurement."
- Corporate Author
- Health Quality Ontario
- Published Date
- 2013
- Topics
- Quality Improvement
- Resource Type
- Guide
- File Type
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-measurement-plan
- Description
- This is a workbook which walks through quality improvement measurement.