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- Published Date
- 2011-11-14
- Link to File
- https://www.youtube.com/watch?v=FXjLeFQFPAQ
- Description
- "A video presentation on how to use the 5 Whys to discover the root causes underlying an issue."
- Corporate Author
- 2020 Delivery Academy
- Published Date
- 2011-11-14
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=FXjLeFQFPAQ
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
- Recording Length
- 4min, 7sec
- Description
- A video presentation on how to use the 5 Whys to discover the root causes underlying an issue.
30/60/90 Day Nurse Coordinator Check-In Template - Central Okanagan
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1710
- Program
- Primary Care Networks
- Description
- "This document shows an example of a nurse coordinator check-in template. It was created by the Central Okanagan PCN and can be used as a guide or template by other PCNs."
- Program
- Primary Care Networks
- Personal Author
- Central Okanagan PCN
- File Type
- Word
- Description
- This document shows an example of a nurse coordinator check-in template. It was created by the Central Okanagan PCN and can be used as a guide or template by other PCNs.
Accounting Coordinator - Job Description
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1482
- Health Authority
- Fraser
- Division
- Ridge Meadows Division of Family Practice
- Published Date
- 2019
- Description
- "A sample job description for the role of Accounting Coordinator, developed by the Ridge Meadows Division of Family Practice."
- Health Authority
- Fraser
- Division
- Ridge Meadows Division of Family Practice
- Corporate Author
- Ridge Meadows Division of Family Practice
- Published Date
- 2019
- Topics
- Finances
- Human Resources
- Resource Type
- Job Description
- File Type
- Description
- A sample job description for the role of Accounting Coordinator, developed by the Ridge Meadows Division of Family Practice.
Administrator/ Society & Finance - Job Description
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1481
- Health Authority
- Fraser
- Division
- Ridge Meadows Division of Family Practice
- Published Date
- 2019
- Description
- "A sample job description developed by the Ridge Meadows Divisions of Family Practice for the role of Administrator/ Society & Finance."
- Health Authority
- Fraser
- Division
- Ridge Meadows Division of Family Practice
- Corporate Author
- Ridge Meadows Division of Family Practice
- Published Date
- 2019
- Topics
- Human Resources
- Finances
- Resource Type
- Job Description
- File Type
- Description
- A sample job description developed by the Ridge Meadows Divisions of Family Practice for the role of Administrator/ Society & Finance.
Attachment Hub Coordinator
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource428
- Health Authority
- Fraser
- Division
- Fraser Northwest Division of Family Practice
- Program
- A GP for Me
- Description
- "Job description for the Fraser Northwest Division's attachment hub coordinator. The attachment hub coordinator oversees the process of matching patients who do not have a family physician to division member family physicians accepting patients."
- Health Authority
- Fraser
- Division
- Fraser Northwest Division of Family Practice
- Program
- A GP for Me
- Corporate Author
- Fraser Northwest Division of Family Practice
- Topics
- Human Resources
- Attachment
- Resource Type
- Job Description
- File Type
- Description
- Job description for the Fraser Northwest Division's attachment hub coordinator. The attachment hub coordinator oversees the process of matching patients who do not have a family physician to division member family physicians accepting patients.
The BC Primary Care Research Network: A Vehicle for Innovation and Transformation - Presentation
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1107
- Health Authority
- Vancouver Coastal
- Division
- Vancouver Division of Family Practice
- Published Date
- 2018-04-17
- Description
- "A presentation from the GPSC Summit 2018 on how divisions, health system partners, health professionals, and patients can get support from BC’s Primary Health Care Research Network to advance their health care innovations."
- Health Authority
- Vancouver Coastal
- Division
- Vancouver Division of Family Practice
- Corporate Author
- Vancouver Division of Family Practice
- University of British Columbia (UBC)
- Fraser Health Authority
- Ministry of Health
- Canadian Primary Care Sentinel Surveillance Network
- Personal Author
- Dr Sabrina Wong Dr Fiona Duncan Shana Ooms Annette Garm
- Published Date
- 2018-04-17
- Event
- GPSC Summit 2018
- Workshop
- The BC Primary Care Research Network: A Vehicle for Innovation and Transformation
- Resource Type
- Presentation
- File Type
- PowerPoint
- Description
- A presentation from the GPSC Summit 2018 on how divisions, health system partners, health professionals, and patients can get support from BC’s Primary Health Care Research Network to advance their health care innovations.
Boundary Proof of Concept Patient Medical Home/Primary Care Networks - Case Study
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1395
- Health Authority
- Interior
- Division
- Kootenay Boundary Division of Family Practice
- Published Date
- 2019/02
- Link to File
- /media/divresources/BoundaryPoCCaseStudy.pdf
- Description
- "This case study is broken into the following main sections: 1) overview of case study approach, 2) Overview of Boundary PoC design and implementation, 3) Key outcomes achieved to date, 4) Key Boundary PoC successes, 5) Key enablers of success in the Boundary PoC process, 6) Key Boundary PoC challenges; and 7) Conclusions and recommendations."
- Health Authority
- Interior
- Division
- Kootenay Boundary Division of Family Practice
- Corporate Author
- General Practice Services Committee
- Kootenay Boundary Division of Family Practice
- Interior Health Authority
- Published Date
- 2019/02
- Resource Type
- Case Study
- File Type
- Link to File
- /media/divresources/BoundaryPoCCaseStudy.pdf
- Description
- This case study is broken into the following main sections: 1) overview of case study approach, 2) Overview of Boundary PoC design and implementation, 3) Key outcomes achieved to date, 4) Key Boundary PoC successes, 5) Key enablers of success in the Boundary PoC process, 6) Key Boundary PoC challenges; and 7) Conclusions and recommendations.
Building Collaborative Leadership
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1598
- Program
- Practice Support Program
- Published Date
- 2018
- Description
- "This tool helps teams to identify characteristics of different collaborative leadership approaches and set areas of focus to help them move towards collaborative leadership."
- Program
- Practice Support Program
- Corporate Author
- General Practice Services Committee
- Published Date
- 2018
- Resource Type
- Tool
- File Type
- Description
- This tool helps teams to identify characteristics of different collaborative leadership approaches and set areas of focus to help them move towards collaborative leadership.
Capturing the Patient Experience Instruction
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1371
- Published Date
- 2016
- Link to File
- http://www.hqontario.ca/Portals/0/Documents/qi/qi-capturing-patient-experience-instruction-sheet-en.pdf
- Description
- "This article describes how to capture the patient experience and it is important"
- Corporate Author
- Health Quality Ontario
- Published Date
- 2016
- Topics
- Quality Improvement
- Resource Type
- Article
- File Type
- Link to File
- http://www.hqontario.ca/Portals/0/Documents/qi/qi-capturing-patient-experience-instruction-sheet-en.pdf
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/mapping-current-situation
- Description
- This article describes how to capture the patient experience and it is important
Change Concepts and Ideas
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1379
- Published Date
- 2016
- Link to File
- http://www.hqontario.ca/Portals/0/Documents/qi/qi-change-concepts-and-ideas-primer-en.pdf
- Description
- "This workbook goes into slightly more detail explaining some of the key change concepts"
- Corporate Author
- Health Quality Ontario
- Published Date
- 2016
- Topics
- Quality Improvement
- Resource Type
- Workbook
- File Type
- Link to File
- http://www.hqontario.ca/Portals/0/Documents/qi/qi-change-concepts-and-ideas-primer-en.pdf
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/changes-concepts-ideas
- Description
- This workbook goes into slightly more detail explaining some of the key change concepts
Clinical Pharmacist Onboarding Checklist – Vancouver
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1720
- Program
- Primary Care Networks
- Description
- "This document shows an example of a PCN co-located clinical pharmacist onboarding checklist. It was created by the Vancouver PCN and can be used as a guide or template by other PCNs."
- Program
- Primary Care Networks
- Personal Author
- Vancouver PCN
- File Type
- Description
- This document shows an example of a PCN co-located clinical pharmacist onboarding checklist. It was created by the Vancouver PCN and can be used as a guide or template by other PCNs.
Clinical Pharmacist onboarding Workflow – Vancouver
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1719
- Program
- Primary Care Networks
- Published Date
- 2023
- Link to File
- /media/divresources/Vancouver-PCN-Clinical- Pharmacist-Co-Location-Onboarding-Workflow-for-Division-Staff.pdf
- Description
- "This document shows an example of a PCN co-located clinical pharmacist workflow. It was created by the Vancouver PCN and can be used as a guide or template by other PCNs."
- Program
- Primary Care Networks
- Personal Author
- Vancouver PCN
- Published Date
- 2023
- File Type
- Link to File
- /media/divresources/Vancouver-PCN-Clinical- Pharmacist-Co-Location-Onboarding-Workflow-for-Division-Staff.pdf
- Description
- This document shows an example of a PCN co-located clinical pharmacist workflow. It was created by the Vancouver PCN and can be used as a guide or template by other PCNs.
Clinical Pharmacist Package for Clinics - Vancouver
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1718
- Program
- Primary Care Networks
- Published Date
- 2023
- Description
- "This document shows an example of a PCN clinical pharmacist package for clinics. It was created by the Vancouver PCN and can be used as a guide or template by other PCNs."
- Program
- Primary Care Networks
- Personal Author
- Vancouver PCN
- Published Date
- 2023
- File Type
- Description
- This document shows an example of a PCN clinical pharmacist package for clinics. It was created by the Vancouver PCN and can be used as a guide or template by other PCNs.
Clinic Onboarding Process – Central Okanagan
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1712
- Program
- Primary Care Networks
- Published Date
- 2022
- Link to File
- /media/divresources/COK-PCN-Process-Manual-FINAL.pdf
- Description
- "This document shows an example of a clinic onboarding process manual. It was created by the Central Okanagan PCN and can be used as a guide or template by other PCNs."
- Program
- Primary Care Networks
- Personal Author
- Central Okanagan PCN
- Published Date
- 2022
- File Type
- Link to File
- /media/divresources/COK-PCN-Process-Manual-FINAL.pdf
- Description
- This document shows an example of a clinic onboarding process manual. It was created by the Central Okanagan PCN and can be used as a guide or template by other PCNs.
Clinic & Team Lead Handbook – Central Okanagan
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1711
- Program
- Primary Care Networks
- Published Date
- 2022
- Description
- "This document shows an example of clinic and team lead handbook. It was created by the Central Okanagan PCN and can be used as a guide or template by other PCNs."
- Program
- Primary Care Networks
- Personal Author
- Central Okanagan PCN
- Published Date
- 2022
- File Type
- Description
- This document shows an example of clinic and team lead handbook. It was created by the Central Okanagan PCN and can be used as a guide or template by other PCNs.
Collaborative Leadership in Practice
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1601
- Program
- Practice Support Program
- Published Date
- 2018
- Description
- "This tool helps team members identify their top three collaborative leadership objectives, and consider what strategies, accountability tools, and actions would be required to achieve them."
- Program
- Practice Support Program
- Corporate Author
- General Practice Services Committee
- Published Date
- 2018
- Resource Type
- Tool
- File Type
- Description
- This tool helps team members identify their top three collaborative leadership objectives, and consider what strategies, accountability tools, and actions would be required to achieve them.
Collaborative Leadership Priorities
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1600
- Program
- Practice Support Program
- Published Date
- 2018
- Description
- "This tool helps teams identify and prioritize collaborative leadership objectives (ex: establishing shared goals)."
- Program
- Practice Support Program
- Corporate Author
- General Practice Services Committee
- Published Date
- 2018
- Resource Type
- Tool
- File Type
- Description
- This tool helps teams identify and prioritize collaborative leadership objectives (ex: establishing shared goals).
Communications Coordinator - Job Description
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1478
- Health Authority
- Fraser
- Division
- Fraser Northwest Division of Family Practice
- Published Date
- 2019
- Link to File
- /media/divresources/Communications_Coordinator.docx
- Description
- "A sample job description for the role of Communications Coordinator, as developed by the Fraser Northwest Division of Family Practice."
- Health Authority
- Fraser
- Division
- Fraser Northwest Division of Family Practice
- Corporate Author
- Fraser Northwest Division of Family Practice
- Published Date
- 2019
- Resource Type
- Job Description
- File Type
- Word
- Link to File
- /media/divresources/Communications_Coordinator.docx
- Description
- A sample job description for the role of Communications Coordinator, as developed by the Fraser Northwest Division of Family Practice.
Communications Manager - Job Description
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1617
- Division
- White Rock South Surrey Division of Family Practice
- Published Date
- 2022-05-27
- Description
- "This is a job description created by the WRSS division for the position of communications manager. This can be used as a template or starting point for other divisions hiring for the same or similar role."
- Division
- White Rock South Surrey Division of Family Practice
- Corporate Author
- White Rock South Surrey Division of Family Practice
- Published Date
- 2022-05-27
- Topics
- Human Resources
- Resource Type
- Job Description
- File Type
- Word
- Description
- This is a job description created by the WRSS division for the position of communications manager. This can be used as a template or starting point for other divisions hiring for the same or similar role.
Communications Plan Instruction
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1384
- Published Date
- 2016
- Link to File
- http://www.hqontario.ca/Portals/0/Documents/qi/qi-communication-plan-instruction-sheet-ac-en.pdf
- Description
- "This instruction sheet describes how to develop and use a communications plan."
- Corporate Author
- Health Quality Ontario
- Published Date
- 2016
- Topics
- Quality Improvement
- Resource Type
- Tip Sheet
- File Type
- Link to File
- http://www.hqontario.ca/Portals/0/Documents/qi/qi-communication-plan-instruction-sheet-ac-en.pdf
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/implementing-spreading-changes
- Description
- This instruction sheet describes how to develop and use a communications plan.