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5 Whys

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1375

Published Date: 2011-11-14

Link to File: https://www.youtube.com/watch?v=FXjLeFQFPAQ

Description: "A video presentation on how to use the 5 Whys to discover the root causes underlying an issue."

Corporate Author: 2020 Delivery Academy

Published Date: 2011-11-14

Topics: Quality Improvement

Resource Type: Video Recording

File Type: Web page

Link to File: https://www.youtube.com/watch?v=FXjLeFQFPAQ

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis

Recording Length: 4min, 7sec

Description: A video presentation on how to use the 5 Whys to discover the root causes underlying an issue.

Appreciative Inquiry: Introduction and Key Concepts

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource435

Program: Divisions of Family Practice

Published Date: 2012-05

Link to File: /media/divresources/AIPPT.pptx

Description: "An introductary presentation on what Appreciative Inquiry is and some example exercises."

Program: Divisions of Family Practice

Corporate Author: General Practice Services Committee

Published Date: 2012-05

Topics: Community Engagement; Member Engagement

Event: Divisions Provincial Round Table

Workshop: Appreciative Inquiry

Resource Type: Presentation

File Type: PowerPoint

Link to File: /media/divresources/AIPPT.pptx

Description: An introductary presentation on what Appreciative Inquiry is and some example exercises.

The BC Primary Care Research Network: A Vehicle for Innovation and Transformation - Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1107

Health Authority: Vancouver Coastal

Division: Vancouver Division of Family Practice

Published Date: 2018-04-17

Link to File: /media/divresources/BCPHCRN_A_Vehicle_for_Innovation_and_Transformation.pptx

Description: "A presentation from the GPSC Summit 2018 on how divisions, health system partners, health professionals, and patients can get support from BC’s Primary Health Care Research Network to advance their health care innovations."

Health Authority: Vancouver Coastal

Division: Vancouver Division of Family Practice

Corporate Author: Vancouver Division of Family Practice; University of British Columbia (UBC); Fraser Health Authority; Ministry of Health; Canadian Primary Care Sentinel Surveillance Network

Personal Author: Dr Sabrina Wong Dr Fiona Duncan Shana Ooms Annette Garm

Published Date: 2018-04-17

Topics: Primary Care; Patient-Centred Care; EMR; Quality Improvement; Team-Based Care; Technology

Event: GPSC Summit 2018

Workshop: The BC Primary Care Research Network: A Vehicle for Innovation and Transformation

Resource Type: Presentation

File Type: PowerPoint

Link to File: /media/divresources/BCPHCRN_A_Vehicle_for_Innovation_and_Transformation.pptx

Description: A presentation from the GPSC Summit 2018 on how divisions, health system partners, health professionals, and patients can get support from BC’s Primary Health Care Research Network to advance their health care innovations.

Comox Valley - Working Better Together

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1030

Health Authority: Island

Division: Comox Valley Division of Family Practice

Published Date: 2016

Link to File: /media/divresources/CVFP_AGM_MemberPriorityPresentation.pdf

Description: "A presentation on working better together. It focuses on working with allied health providers, community services, and specialists."

Health Authority: Island

Division: Comox Valley Division of Family Practice

Corporate Author: Comox Valley Division of Family Practice

Published Date: 2016

Topics: Engagement; Community Engagement; Patient Medical Home; EMR; Mental Health and Substance Use; Nurse; Nurse Practitioners; Team-Based Care; Primary Care Network

Resource Type: Presentation

File Type: Pdf

Link to File: /media/divresources/CVFP_AGM_MemberPriorityPresentation.pdf

Description: A presentation on working better together. It focuses on working with allied health providers, community services, and specialists.

Data Requests A GP for Me Evaluation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1347

Program: A GP for Me

Published Date: 2015

Link to File: http://divisionsbc.ca/sites/default/files/Divisions/Provincial/Data%20Request%20Guidance.pdf

Description: "This document provides an overview of the kind of data available and the process for requesting data from the Ministry of Health, and Health Authorities in different regions"

Program: A GP for Me

Corporate Author: Ministry of Health; Doctors of BC; General Practice Services Committee

Published Date: 2015

Topics: Privacy; Evaluation

Resource Type: Presentation

File Type: Pdf

Link to File: http://divisionsbc.ca/sites/default/files/Divisions/Provincial/Data%20Request%20Guidance.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/data-requests

Description: This document provides an overview of the kind of data available and the process for requesting data from the Ministry of Health, and Health Authorities in different regions

Development Evaluation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1342

Published Date: 2015-01

Link to File: https://www.youtube.com/watch?v=EmZ2mVP_0ug&feature=youtu.be

Description: "This video introduces Developmental Evaluation, talks about what this approach means, how it can be used, and in what settings it is most appropriate."

Personal Author: Jamie Gamble

Published Date: 2015-01

Topics: Evaluation

Resource Type: Video Recording

File Type: Web page

Link to File: https://www.youtube.com/watch?v=EmZ2mVP_0ug&feature=youtu.be

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-evaluation-planframework

Recording Length: 1hour, 30min and 50sec

Description: This video introduces Developmental Evaluation, talks about what this approach means, how it can be used, and in what settings it is most appropriate.

Doing it Legally – You Need a Common Program Agreement! - Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1100

Published Date: 2018-04-16

Link to File: /media/divresources/PCN_Common_Program_Agreement.pdf

Description: "A presentation at the GPSC Summit 2018 about what will guide how interdisciplinary care teams share clinical patient information between primary care clinics and acute care facilities."

Corporate Author: Ministry of Health; Interior Health Authority; Vancouver Coastal Health; Doctors of BC

Personal Author: Alison Pearce Dr Douglas Kingsford Steven Tam Carol Rimmer

Published Date: 2018-04-16

Topics: Primary Care; Patient Medical Home; Primary Care Network; Evaluation; EMR; Telehealth

Event: GPSC Summit 2018

Workshop: Doing it Legally – You Need a Common Program Agreement!

Resource Type: Presentation

File Type: Pdf

Link to File: /media/divresources/PCN_Common_Program_Agreement.pdf

Description: A presentation at the GPSC Summit 2018 about what will guide how interdisciplinary care teams share clinical patient information between primary care clinics and acute care facilities.

Driver Diagrams

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1376

Published Date: 2011-11-10

Link to File: https://www.youtube.com/watch?v=A2491BJcyXA

Description: "This video is about Key Driver Diagram and how you use it to define the system by showing the factors that cause the outcomes."

Corporate Author: IHI Open School

Published Date: 2011-11-10

Topics: Quality Improvement

Resource Type: Video Recording

File Type: Web page

Link to File: https://www.youtube.com/watch?v=A2491BJcyXA

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/identifying-possible-changes-using-driver-diagram

Recording Length: 6min, 22sec

Description: This video is about Key Driver Diagram and how you use it to define the system by showing the factors that cause the outcomes.

GPSC Patient Medical Home Evaluation - Webinar Recording

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1173

Health Authority: Interior; Fraser; Vancouver Coastal

Division: East Kootenay Division of Family Practice; Mission Division of Family Practice; North Shore Division of Family Practice; Kootenay Boundary Division of Family Practice; Rural and Remote Division of Family Practice

Published Date: 2019-01-08

Link to File: https://attendee.gotowebinar.com/recording/5607426134844923906

Description: "The recording of the GPSC Patient Medical Home Evaluation Webinar."

Health Authority: Interior; Fraser; Vancouver Coastal

Division: East Kootenay Division of Family Practice; Mission Division of Family Practice; North Shore Division of Family Practice; Kootenay Boundary Division of Family Practice; Rural and Remote Division of Family Practice

Corporate Author: General Practice Services Committee

Published Date: 2019-01-08

Topics: Evaluation; Patient Medical Home

Event: GPSC Patient Medical Home Evaluation Webinar

Resource Type: Audio Recording; Video Recording

File Type: MP4

Link to File: https://attendee.gotowebinar.com/recording/5607426134844923906

Recording Length: 1hrs 7min 55sec

Description: The recording of the GPSC Patient Medical Home Evaluation Webinar.

GPSC PMH Evaluation Webinar - Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1181

Health Authority: Fraser; Interior; Vancouver Coastal

Division: East Kootenay Division of Family Practice; Kootenay Boundary Division of Family Practice; North Shore Division of Family Practice; Mission Division of Family Practice; Rural and Remote Division of Family Practice

Published Date: 2019-01-08

Link to File: /media/divresources/GPSCPMHEvaluationWebinar_Presentation.pptx

Description: "The slideshow presented during the GPSC Patient Medical Home Evaluation webinar on January 8, 2019."

Health Authority: Fraser; Interior; Vancouver Coastal

Division: East Kootenay Division of Family Practice; Kootenay Boundary Division of Family Practice; North Shore Division of Family Practice; Mission Division of Family Practice; Rural and Remote Division of Family Practice

Corporate Author: General Practice Services Committee

Published Date: 2019-01-08

Topics: Patient Medical Home; Evaluation

Event: GPSC Patient Medical Home Evaluation Webinar

Resource Type: Presentation

File Type: PowerPoint

Link to File: /media/divresources/GPSCPMHEvaluationWebinar_Presentation.pptx

Description: The slideshow presented during the GPSC Patient Medical Home Evaluation webinar on January 8, 2019.

Hoshin Policy Deployment Templates: X-Matrix

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1389

Published Date: 2017

Link to File: https://www.leanmethods.com/resources/tools-templates/hoshin-policy-deployment-templates-x-matrix/

Description: "This template provides a detailed framework for strategy deployment"

Corporate Author: BMGI

Published Date: 2017

Topics: Quality Improvement

Resource Type: Template

File Type: Web page

Link to File: https://www.leanmethods.com/resources/tools-templates/hoshin-policy-deployment-templates-x-matrix/

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/strategy-deployment

Description: This template provides a detailed framework for strategy deployment

How to Write a SMART Goal

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1360

Published Date: 2012-12-24

Link to File: https://www.youtube.com/watch?v=0Mi9_XEXQqc

Description: "A quick explanation of how to write a SMART Goal."

Corporate Author: Project Smart

Published Date: 2012-12-24

Topics: Quality Improvement

Resource Type: Video Recording

File Type: Web page

Link to File: https://www.youtube.com/watch?v=0Mi9_XEXQqc

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/defining-aim

Description: A quick explanation of how to write a SMART Goal.

Implementation Key Areas Template

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1385

Published Date: 2016

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-implementation-areas-tool-en.pdf

Description: "This will allow you to formalize and document the resources and training required to carry out your implementation plan."

Corporate Author: Health Quality Ontario

Published Date: 2016

Topics: Quality Improvement

Resource Type: Template

File Type: Pdf

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-implementation-areas-tool-en.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/implementing-spreading-changes

Description: This will allow you to formalize and document the resources and training required to carry out your implementation plan.

Inclusion & Diversity in Health Care Delivery - Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1496

Published Date: 2019-10-10

Link to File: /media/divresources/GPSCSummitWebinar_Inclusion&DiversityCombined.pdf

Description: "This presentation was used during the GPSC Summit 2019 webinar series. The session set out principles and practices for inclusion and diversity; and a discussion around creating safe spaces, and improving primary health care delivery for diverse groups."

Corporate Author: Vancouver Coastal Health; Provincial Health Services Authority (PHSA); iCON

Personal Author: Dion Thevarge Dr Marria Townsend Barbara Ho Sophia Khan

Published Date: 2019-10-10

Topics: Primary Care; Community Engagement; Community Resources; Engagement

Event: GPSC Summit 2019

Workshop: Inclusion & Diversity in Health Care Delivery - Webinar

Resource Type: Presentation

File Type: Pdf

Link to File: /media/divresources/GPSCSummitWebinar_Inclusion&DiversityCombined.pdf

Description: This presentation was used during the GPSC Summit 2019 webinar series. The session set out principles and practices for inclusion and diversity; and a discussion around creating safe spaces, and improving primary health care delivery for diverse groups.

Inclusion & Diversity in Health Care Delivery - Recording

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1503

Published Date: 2019-10-10

Link to File: https://register.gotowebinar.com/recording/4165301192335187970

Description: "The recording from the Inclusion & Diversity in Health Care Delivery session held during the GPSC Summit 2019 webinar series. This session touched on the principles and practices for inclusion and diversity; and how best to create safe spaces, and improve primary health care delivery for diverse groups."

Published Date: 2019-10-10

Topics: Engagement; Community Resources; Community Engagement; Primary Care

Event: GPSC Summit 2019

Workshop: Inclusion & Diversity in Health Care Delivery - Webinar

Resource Type: Audio Recording; Video Recording

File Type: Web page; MP4

Link to File: https://register.gotowebinar.com/recording/4165301192335187970

Recording Length: 1hr 15mins 18 secs

Description: The recording from the Inclusion & Diversity in Health Care Delivery session held during the GPSC Summit 2019 webinar series. This session touched on the principles and practices for inclusion and diversity; and how best to create safe spaces, and improve primary health care delivery for diverse groups.

Introducing Most Significant Change to A GP for Me

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1348

Published Date: 2015-01

Link to File: https://www.youtube.com/watch?v=-c4pwUYhsE4

Description: "This video introduces Most Significant Change as a qualitative evaluation method suitable for evaluation A GP for Me across British Columbia."

Personal Author: Terry Smutylo; Gaelle Bombereau

Published Date: 2015-01

Topics: Evaluation

Resource Type: Video Recording

File Type: Pdf

Link to File: https://www.youtube.com/watch?v=-c4pwUYhsE4

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/evaluation-tools-most-significant-change-sample-survey

Recording Length: 33min, 46sec

Description: This video introduces Most Significant Change as a qualitative evaluation method suitable for evaluation A GP for Me across British Columbia.

Kootenay Boundary DoFP - The Boundary Proof of Concept PMH/PCN - Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1178

Health Authority: Interior

Division: Kootenay Boundary Division of Family Practice

Published Date: 2018-12

Link to File: /media/divresources/Boundary_PMHPCNCaseStudyResults.pdf

Description: "Presentation surrounding the case study detailing the collaborative initiative to implement a PMH/PCN in the Boundary region, and its results. This was provided by Kootenay Boundary during the GPSC Patient Medical Home Evaluation Webinar held January 2019."

Health Authority: Interior

Division: Kootenay Boundary Division of Family Practice

Corporate Author: Kootenay Boundary Division of Family Practice; General Practice Services Committee

Published Date: 2018-12

Topics: Evaluation; Patient Medical Home; Primary Care Network

Event: GPSC Patient Medical Home Evaluation Webinar

Resource Type: Case Study; Presentation

File Type: Pdf

Link to File: /media/divresources/Boundary_PMHPCNCaseStudyResults.pdf

Description: Presentation surrounding the case study detailing the collaborative initiative to implement a PMH/PCN in the Boundary region, and its results. This was provided by Kootenay Boundary during the GPSC Patient Medical Home Evaluation Webinar held January 2019.

Kootenay Boundary Primary Care Home Engagement - Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1029

Health Authority: Interior

Division: Kootenay Boundary Division of Family Practice

Published Date: 2016

Link to File: /media/divresources/KB_PCH_EngagementKB.pptx

Description: "Presentation going over Primary Care Home trajectory in BC including health spending vs. outcomes across the province and nationally. The presentation provides an overview of the role of the KB Collaborative Services Committee (CSC) plays in implementing the Primary Care Home (PCH)."

Health Authority: Interior

Division: Kootenay Boundary Division of Family Practice

Corporate Author: Kootenay Boundary Division of Family Practice

Published Date: 2016

Topics: Finances; Community Engagement; Engagement; Seniors; Rural; Patient Medical Home

Resource Type: Presentation

File Type: PowerPoint

Link to File: /media/divresources/KB_PCH_EngagementKB.pptx

Description: Presentation going over Primary Care Home trajectory in BC including health spending vs. outcomes across the province and nationally. The presentation provides an overview of the role of the KB Collaborative Services Committee (CSC) plays in implementing the Primary Care Home (PCH).

Leadership in Quality Improvement

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1339

Published Date: 2014-08-20

Link to File: https://www.youtube.com/watch?v=h2v3j7SJnvU&feature=youtu.be

Description: "This recorded webinar lasting 24 minutes is presented by Liz Lamb specifically for the Divisions, and looks at a high level role of Leadership in Quality improvement."

Personal Author: Liz Lamb

Published Date: 2014-08-20

Topics: Quality Improvement

Resource Type: Video Recording

File Type: Web page

Link to File: https://www.youtube.com/watch?v=h2v3j7SJnvU&feature=youtu.be

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/leadership-qi

Recording Length: 24min 4sec

Description: This recorded webinar lasting 24 minutes is presented by Liz Lamb specifically for the Divisions, and looks at a high level role of Leadership in Quality improvement.

Measurement for Improvement

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1363

Published Date: 2013-02-13

Link to File: https://www.youtube.com/watch?v=Za1o77jAnbw

Description: "This video Mike explains the seven steps to measurement for improvement"

Corporate Author: NHS Institute for Innovation and Improvement

Personal Author: Mike Davidge

Published Date: 2013-02-13

Topics: Quality Improvement

Resource Type: Video Recording

File Type: Web page

Link to File: https://www.youtube.com/watch?v=Za1o77jAnbw

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-measurement-plan

Recording Length: 9min, 52sec

Description: This video Mike explains the seven steps to measurement for improvement

50 public records – page 1 of 3.