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- Published Date
- 2011-11-14
- Link to File
- https://www.youtube.com/watch?v=FXjLeFQFPAQ
- Description
- "A video presentation on how to use the 5 Whys to discover the root causes underlying an issue."
- Corporate Author
- 2020 Delivery Academy
- Published Date
- 2011-11-14
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=FXjLeFQFPAQ
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
- Recording Length
- 4min, 7sec
- Description
- A video presentation on how to use the 5 Whys to discover the root causes underlying an issue.
30/60/90 Day Nurse Coordinator Check-In Template - Central Okanagan
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1710
- Program
- Primary Care Networks
- Description
- "This document shows an example of a nurse coordinator check-in template. It was created by the Central Okanagan PCN and can be used as a guide or template by other PCNs."
- Program
- Primary Care Networks
- Personal Author
- Central Okanagan PCN
- File Type
- Word
- Description
- This document shows an example of a nurse coordinator check-in template. It was created by the Central Okanagan PCN and can be used as a guide or template by other PCNs.
Accounting Coordinator - Job Description
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1482
- Health Authority
- Fraser
- Division
- Ridge Meadows Division of Family Practice
- Published Date
- 2019
- Description
- "A sample job description for the role of Accounting Coordinator, developed by the Ridge Meadows Division of Family Practice."
- Health Authority
- Fraser
- Division
- Ridge Meadows Division of Family Practice
- Corporate Author
- Ridge Meadows Division of Family Practice
- Published Date
- 2019
- Topics
- Finances
- Human Resources
- Resource Type
- Job Description
- File Type
- Description
- A sample job description for the role of Accounting Coordinator, developed by the Ridge Meadows Division of Family Practice.
Administrator/ Society & Finance - Job Description
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1481
- Health Authority
- Fraser
- Division
- Ridge Meadows Division of Family Practice
- Published Date
- 2019
- Description
- "A sample job description developed by the Ridge Meadows Divisions of Family Practice for the role of Administrator/ Society & Finance."
- Health Authority
- Fraser
- Division
- Ridge Meadows Division of Family Practice
- Corporate Author
- Ridge Meadows Division of Family Practice
- Published Date
- 2019
- Topics
- Human Resources
- Finances
- Resource Type
- Job Description
- File Type
- Description
- A sample job description developed by the Ridge Meadows Divisions of Family Practice for the role of Administrator/ Society & Finance.
Attachment Hub Coordinator
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource428
- Health Authority
- Fraser
- Division
- Fraser Northwest Division of Family Practice
- Program
- A GP for Me
- Description
- "Job description for the Fraser Northwest Division's attachment hub coordinator. The attachment hub coordinator oversees the process of matching patients who do not have a family physician to division member family physicians accepting patients."
- Health Authority
- Fraser
- Division
- Fraser Northwest Division of Family Practice
- Program
- A GP for Me
- Corporate Author
- Fraser Northwest Division of Family Practice
- Topics
- Human Resources
- Attachment
- Resource Type
- Job Description
- File Type
- Description
- Job description for the Fraser Northwest Division's attachment hub coordinator. The attachment hub coordinator oversees the process of matching patients who do not have a family physician to division member family physicians accepting patients.
The BC Primary Care Research Network: A Vehicle for Innovation and Transformation - Presentation
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1107
- Health Authority
- Vancouver Coastal
- Division
- Vancouver Division of Family Practice
- Published Date
- 2018-04-17
- Description
- "A presentation from the GPSC Summit 2018 on how divisions, health system partners, health professionals, and patients can get support from BC’s Primary Health Care Research Network to advance their health care innovations."
- Health Authority
- Vancouver Coastal
- Division
- Vancouver Division of Family Practice
- Corporate Author
- Vancouver Division of Family Practice
- University of British Columbia (UBC)
- Fraser Health Authority
- Ministry of Health
- Canadian Primary Care Sentinel Surveillance Network
- Personal Author
- Dr Sabrina Wong Dr Fiona Duncan Shana Ooms Annette Garm
- Published Date
- 2018-04-17
- Event
- GPSC Summit 2018
- Workshop
- The BC Primary Care Research Network: A Vehicle for Innovation and Transformation
- Resource Type
- Presentation
- File Type
- PowerPoint
- Description
- A presentation from the GPSC Summit 2018 on how divisions, health system partners, health professionals, and patients can get support from BC’s Primary Health Care Research Network to advance their health care innovations.
BC Societies Act Summary
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource746
- Program
- Divisions of Family Practice
- Published Date
- 2016-06-13
- Description
- "This email outlines the steps taken by the provincial divisions office to determine the possible impact of the new BC Societies Act on divisions and responds to the big questions around that impact."
- Program
- Divisions of Family Practice
- Corporate Author
- General Practice Services Committee
- Published Date
- 2016-06-13
- Topics
- Governance
- BC Societies Act
- Resource Type
- File Type
- Description
- This email outlines the steps taken by the provincial divisions office to determine the possible impact of the new BC Societies Act on divisions and responds to the big questions around that impact.
Board Composition and Succession Planning Webinar - Presentation
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1161
- Health Authority
- Vancouver Coastal
- Interior
- Division
- Powell River Division of Family Practice
- South Okanagan Similkameen Division of Family Practice
- Published Date
- 2018-08-16
- Description
- "The presentation from the Board Composition and Succession Planning Webinar on how Powell River and South Okanagan Similkameen made changes to their board composition to comply with Section 41 of the new BC Societies Act, and their onboarding process of new board members."
- Health Authority
- Vancouver Coastal
- Interior
- Division
- Powell River Division of Family Practice
- South Okanagan Similkameen Division of Family Practice
- Corporate Author
- Powell River Division of Family Practice
- South Okanagan Similkameen Division of Family Practice
- Published Date
- 2018-08-16
- Event
- Board Composition and Succession Planning Webinar
- Resource Type
- Presentation
- File Type
- PowerPoint
- Description
- The presentation from the Board Composition and Succession Planning Webinar on how Powell River and South Okanagan Similkameen made changes to their board composition to comply with Section 41 of the new BC Societies Act, and their onboarding process of new board members.
Board Composition and Succession Planning - Webinar Recording
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1162
- Health Authority
- Interior
- Vancouver Coastal
- Division
- Powell River Division of Family Practice
- South Okanagan Similkameen Division of Family Practice
- Published Date
- 2018-08-16
- Description
- "The recording of the Board Composition and Succession Planning webinar."
- Health Authority
- Interior
- Vancouver Coastal
- Division
- Powell River Division of Family Practice
- South Okanagan Similkameen Division of Family Practice
- Corporate Author
- General Practice Services Committee
- Published Date
- 2018-08-16
- Event
- Board Composition and Succession Planning Webinar
- Resource Type
- Audio Recording
- File Type
- MP4
- Originating web page
- https://attendee.gotowebinar.com/recording/8465587916407123970
- Recording Length
- 53mins
- Description
- The recording of the Board Composition and Succession Planning webinar.
Board Diversification - Increased sustainability, Better governance with FAQ
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1035
- Health Authority
- Vancouver Coastal
- Division
- Powell River Division of Family Practice
- Published Date
- 2017
- Description
- "Communication material for board diversification. Timeline for compliance to the new Society's Act including frequently asked questions."
- Health Authority
- Vancouver Coastal
- Division
- Powell River Division of Family Practice
- Corporate Author
- Powell River Division of Family Practice
- Published Date
- 2017
- Resource Type
- Handout
- FAQ
- File Type
- Description
- Communication material for board diversification. Timeline for compliance to the new Society's Act including frequently asked questions.
Boundary Proof of Concept Patient Medical Home/Primary Care Networks - Case Study
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1395
- Health Authority
- Interior
- Division
- Kootenay Boundary Division of Family Practice
- Published Date
- 2019/02
- Link to File
- /media/divresources/BoundaryPoCCaseStudy.pdf
- Description
- "This case study is broken into the following main sections: 1) overview of case study approach, 2) Overview of Boundary PoC design and implementation, 3) Key outcomes achieved to date, 4) Key Boundary PoC successes, 5) Key enablers of success in the Boundary PoC process, 6) Key Boundary PoC challenges; and 7) Conclusions and recommendations."
- Health Authority
- Interior
- Division
- Kootenay Boundary Division of Family Practice
- Corporate Author
- General Practice Services Committee
- Kootenay Boundary Division of Family Practice
- Interior Health Authority
- Published Date
- 2019/02
- Resource Type
- Case Study
- File Type
- Link to File
- /media/divresources/BoundaryPoCCaseStudy.pdf
- Description
- This case study is broken into the following main sections: 1) overview of case study approach, 2) Overview of Boundary PoC design and implementation, 3) Key outcomes achieved to date, 4) Key Boundary PoC successes, 5) Key enablers of success in the Boundary PoC process, 6) Key Boundary PoC challenges; and 7) Conclusions and recommendations.
Building Collaborative Leadership
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1598
- Program
- Practice Support Program
- Published Date
- 2018
- Description
- "This tool helps teams to identify characteristics of different collaborative leadership approaches and set areas of focus to help them move towards collaborative leadership."
- Program
- Practice Support Program
- Corporate Author
- General Practice Services Committee
- Published Date
- 2018
- Resource Type
- Tool
- File Type
- Description
- This tool helps teams to identify characteristics of different collaborative leadership approaches and set areas of focus to help them move towards collaborative leadership.
Bylaws Of The Division of Family Practice Society
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource758
- Program
- Divisions of Family Practice
- Published Date
- 2016-03-01
- Description
- "Example bylaws for a division of family practice which address the changes to the Societies Act."
- Program
- Divisions of Family Practice
- Corporate Author
- Bull Housser
- Published Date
- 2016-03-01
- Topics
- Governance
- BC Societies Act
- Resource Type
- Report
- File Type
- Word
- Description
- Example bylaws for a division of family practice which address the changes to the Societies Act.
Capturing the Patient Experience Instruction
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1371
- Published Date
- 2016
- Link to File
- http://www.hqontario.ca/Portals/0/Documents/qi/qi-capturing-patient-experience-instruction-sheet-en.pdf
- Description
- "This article describes how to capture the patient experience and it is important"
- Corporate Author
- Health Quality Ontario
- Published Date
- 2016
- Topics
- Quality Improvement
- Resource Type
- Article
- File Type
- Link to File
- http://www.hqontario.ca/Portals/0/Documents/qi/qi-capturing-patient-experience-instruction-sheet-en.pdf
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/mapping-current-situation
- Description
- This article describes how to capture the patient experience and it is important
Change Concepts and Ideas
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1379
- Published Date
- 2016
- Link to File
- http://www.hqontario.ca/Portals/0/Documents/qi/qi-change-concepts-and-ideas-primer-en.pdf
- Description
- "This workbook goes into slightly more detail explaining some of the key change concepts"
- Corporate Author
- Health Quality Ontario
- Published Date
- 2016
- Topics
- Quality Improvement
- Resource Type
- Workbook
- File Type
- Link to File
- http://www.hqontario.ca/Portals/0/Documents/qi/qi-change-concepts-and-ideas-primer-en.pdf
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/changes-concepts-ideas
- Description
- This workbook goes into slightly more detail explaining some of the key change concepts
Changes to the BC Societies Act: Frequently Asked Questions for Divisions of Family Practice
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource744
- Program
- Divisions of Family Practice
- Published Date
- 2016-01
- Description
- "This document provides responses to some of the most frequently asked questions about the changes to the BC Societies Act and the impact on divisions. The information does not constitute legal advice to specific Divisions or other societies. Divisions should consult with a qualified lawyer for legal advice concerning the specifics of their particular situation."
- Program
- Divisions of Family Practice
- Corporate Author
- Bull Housser
- General Practice Services Committee
- Vantage Point
- Personal Author
- Michael Blatchford
- Maria Turnbull
- Bryan Millman
- Published Date
- 2016-01
- Topics
- Governance
- BC Societies Act
- Resource Type
- FAQ
- File Type
- Description
- This document provides responses to some of the most frequently asked questions about the changes to the BC Societies Act and the impact on divisions. The information does not constitute legal advice to specific Divisions or other societies. Divisions should consult with a qualified lawyer for legal advice concerning the specifics of their particular situation.
Clinical Pharmacist Onboarding Checklist – Vancouver
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1720
- Program
- Primary Care Networks
- Description
- "This document shows an example of a PCN co-located clinical pharmacist onboarding checklist. It was created by the Vancouver PCN and can be used as a guide or template by other PCNs."
- Program
- Primary Care Networks
- Personal Author
- Vancouver PCN
- File Type
- Description
- This document shows an example of a PCN co-located clinical pharmacist onboarding checklist. It was created by the Vancouver PCN and can be used as a guide or template by other PCNs.
Clinical Pharmacist onboarding Workflow – Vancouver
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1719
- Program
- Primary Care Networks
- Published Date
- 2023
- Link to File
- /media/divresources/Vancouver-PCN-Clinical- Pharmacist-Co-Location-Onboarding-Workflow-for-Division-Staff.pdf
- Description
- "This document shows an example of a PCN co-located clinical pharmacist workflow. It was created by the Vancouver PCN and can be used as a guide or template by other PCNs."
- Program
- Primary Care Networks
- Personal Author
- Vancouver PCN
- Published Date
- 2023
- File Type
- Link to File
- /media/divresources/Vancouver-PCN-Clinical- Pharmacist-Co-Location-Onboarding-Workflow-for-Division-Staff.pdf
- Description
- This document shows an example of a PCN co-located clinical pharmacist workflow. It was created by the Vancouver PCN and can be used as a guide or template by other PCNs.
Clinical Pharmacist Package for Clinics - Vancouver
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1718
- Program
- Primary Care Networks
- Published Date
- 2023
- Description
- "This document shows an example of a PCN clinical pharmacist package for clinics. It was created by the Vancouver PCN and can be used as a guide or template by other PCNs."
- Program
- Primary Care Networks
- Personal Author
- Vancouver PCN
- Published Date
- 2023
- File Type
- Description
- This document shows an example of a PCN clinical pharmacist package for clinics. It was created by the Vancouver PCN and can be used as a guide or template by other PCNs.
Clinic Onboarding Process – Central Okanagan
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1712
- Program
- Primary Care Networks
- Published Date
- 2022
- Link to File
- /media/divresources/COK-PCN-Process-Manual-FINAL.pdf
- Description
- "This document shows an example of a clinic onboarding process manual. It was created by the Central Okanagan PCN and can be used as a guide or template by other PCNs."
- Program
- Primary Care Networks
- Personal Author
- Central Okanagan PCN
- Published Date
- 2022
- File Type
- Link to File
- /media/divresources/COK-PCN-Process-Manual-FINAL.pdf
- Description
- This document shows an example of a clinic onboarding process manual. It was created by the Central Okanagan PCN and can be used as a guide or template by other PCNs.
