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- Published Date
- 2011-11-14
- Link to File
- https://www.youtube.com/watch?v=FXjLeFQFPAQ
- Description
- "A video presentation on how to use the 5 Whys to discover the root causes underlying an issue."
- Corporate Author
- 2020 Delivery Academy
- Published Date
- 2011-11-14
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=FXjLeFQFPAQ
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
- Recording Length
- 4min, 7sec
- Description
- A video presentation on how to use the 5 Whys to discover the root causes underlying an issue.
Building Collaborative Leadership
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1598
- Program
- Practice Support Program
- Published Date
- 2018
- Description
- "This tool helps teams to identify characteristics of different collaborative leadership approaches and set areas of focus to help them move towards collaborative leadership."
- Program
- Practice Support Program
- Corporate Author
- General Practice Services Committee
- Published Date
- 2018
- Resource Type
- Tool
- File Type
- Description
- This tool helps teams to identify characteristics of different collaborative leadership approaches and set areas of focus to help them move towards collaborative leadership.
Collaborative Leadership in Practice
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1601
- Program
- Practice Support Program
- Published Date
- 2018
- Description
- "This tool helps team members identify their top three collaborative leadership objectives, and consider what strategies, accountability tools, and actions would be required to achieve them."
- Program
- Practice Support Program
- Corporate Author
- General Practice Services Committee
- Published Date
- 2018
- Resource Type
- Tool
- File Type
- Description
- This tool helps team members identify their top three collaborative leadership objectives, and consider what strategies, accountability tools, and actions would be required to achieve them.
Collaborative Leadership Priorities
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1600
- Program
- Practice Support Program
- Published Date
- 2018
- Description
- "This tool helps teams identify and prioritize collaborative leadership objectives (ex: establishing shared goals)."
- Program
- Practice Support Program
- Corporate Author
- General Practice Services Committee
- Published Date
- 2018
- Resource Type
- Tool
- File Type
- Description
- This tool helps teams identify and prioritize collaborative leadership objectives (ex: establishing shared goals).
Conflict Diagnostic
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1602
- Program
- Practice Support Program
- Published Date
- 2018
- Description
- "This tool supports team members to discuss potential causes of conflict in changing environments and how these can be managed collaboratively within the team."
- Program
- Practice Support Program
- Corporate Author
- General Practice Services Committee
- Published Date
- 2018
- Resource Type
- Tool
- File Type
- Description
- This tool supports team members to discuss potential causes of conflict in changing environments and how these can be managed collaboratively within the team.
Constructive Conflict
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1599
- Program
- Practice Support Program
- Published Date
- 2018
- Description
- "This tool helps identify ways to support constructive conflict and integrate new approaches into practice."
- Program
- Practice Support Program
- Corporate Author
- General Practice Services Committee
- Published Date
- 2018
- Resource Type
- Tool
- File Type
- Description
- This tool helps identify ways to support constructive conflict and integrate new approaches into practice.
Conversation Guide with Patient
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1596
- Program
- Practice Support Program
- Published Date
- 2018
- Description
- "This tool can help you think through and prepare for a variety of different conversations you may need to have with patients."
- Program
- Practice Support Program
- Corporate Author
- General Practice Services Committee
- Published Date
- 2018
- Resource Type
- Tool
- File Type
- Description
- This tool can help you think through and prepare for a variety of different conversations you may need to have with patients.
- Published Date
- 2011-11-10
- Link to File
- https://www.youtube.com/watch?v=A2491BJcyXA
- Description
- "This video is about Key Driver Diagram and how you use it to define the system by showing the factors that cause the outcomes."
- Corporate Author
- IHI Open School
- Published Date
- 2011-11-10
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=A2491BJcyXA
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/identifying-possible-changes-using-driver-diagram
- Recording Length
- 6min, 22sec
- Description
- This video is about Key Driver Diagram and how you use it to define the system by showing the factors that cause the outcomes.
Family Physician’s Conversation Guide for Young Patients in Oliver, Osoyoos and Okanagan Falls
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1072
- Health Authority
- Interior
- Division
- South Okanagan Similkameen Division of Family Practice
- Published Date
- 2018-03-05
- Description
- "This checklist supports the mental health conversation between family physicians and young patients."
- Health Authority
- Interior
- Division
- South Okanagan Similkameen Division of Family Practice
- Corporate Author
- South Okanagan Similkameen Division of Family Practice
- Published Date
- 2018-03-05
- Resource Type
- Checklist
- Handout
- Information Package
- File Type
- Description
- This checklist supports the mental health conversation between family physicians and young patients.
First Nations Health Authority Seeks Qualified Nurses
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource905
- Published Date
- 2014-12-12
- Link to File
- https://www.youtube.com/watch?v=aQ4Z6OeET-I
- Description
- "This video shows how nurses are being recruited to rural and remote First Nation communities in BC."
- Corporate Author
- First Nations Health Authority
- Published Date
- 2014-12-12
- Resource Type
- Video Recording
- Link to File
- https://www.youtube.com/watch?v=aQ4Z6OeET-I
- Recording Length
- 4min 57sec
- Description
- This video shows how nurses are being recruited to rural and remote First Nation communities in BC.
- Program
- Practice Support Program
- Published Date
- 2018
- Link to File
- /media/divresources/PSPTBCTool_Function_Mapping.pdf
- Description
- "Helpful as practices explore TBC, this tool helps identify key functions needed to support patients and determine how the team can best fulfil these."
- Program
- Practice Support Program
- Corporate Author
- General Practice Services Committee
- Published Date
- 2018
- Resource Type
- Tool
- File Type
- Link to File
- /media/divresources/PSPTBCTool_Function_Mapping.pdf
- Description
- Helpful as practices explore TBC, this tool helps identify key functions needed to support patients and determine how the team can best fulfil these.
How to Write a SMART Goal
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1360
- Published Date
- 2012-12-24
- Link to File
- https://www.youtube.com/watch?v=0Mi9_XEXQqc
- Description
- "A quick explanation of how to write a SMART Goal."
- Corporate Author
- Project Smart
- Published Date
- 2012-12-24
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=0Mi9_XEXQqc
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/defining-aim
- Description
- A quick explanation of how to write a SMART Goal.
Leadership in Quality Improvement
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1339
- Published Date
- 2014-08-20
- Description
- "This recorded webinar lasting 24 minutes is presented by Liz Lamb specifically for the Divisions, and looks at a high level role of Leadership in Quality improvement."
- Personal Author
- Liz Lamb
- Published Date
- 2014-08-20
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/leadership-qi
- Recording Length
- 24min 4sec
- Description
- This recorded webinar lasting 24 minutes is presented by Liz Lamb specifically for the Divisions, and looks at a high level role of Leadership in Quality improvement.
Measurement for Improvement
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1363
- Published Date
- 2013-02-13
- Link to File
- https://www.youtube.com/watch?v=Za1o77jAnbw
- Description
- "This video Mike explains the seven steps to measurement for improvement"
- Corporate Author
- NHS Institute for Innovation and Improvement
- Personal Author
- Mike Davidge
- Published Date
- 2013-02-13
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=Za1o77jAnbw
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-measurement-plan
- Recording Length
- 9min, 52sec
- Description
- This video Mike explains the seven steps to measurement for improvement
Measuring Improvement
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1364
- Published Date
- 2014-06-12
- Link to File
- https://www.youtube.com/watch?v=NzdT0oDQsBM
- Description
- "This video talks about how do we measure improvement?"
- Corporate Author
- ImpactBC
- Published Date
- 2014-06-12
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=NzdT0oDQsBM
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-measurement-plan
- Recording Length
- 2min, 29sec
- Description
- This video talks about how do we measure improvement?
Pathway To Partnership: Aboriginal Crisis Response
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource903
- Health Authority
- Interior
- Division
- South Okanagan Similkameen Division of Family Practice
- Published Date
- 2017
- Link to File
- https://www.youtube.com/watch?v=4dl4lYmCK_U
- Description
- "A video about coming together to improve aboriginal child and youth mental health in the South Okanagan Similkameen. Partners involved in the project: Okanagan Nation Alliance"
- "Penticton Indian Band"
- "Osoyoos Indian Band"
- " Upper Similkameen Indian Band"
- " Lower Similkameen Indian Band"
- " Abbotsford Division of Family Practice"
- " Ministry of Children and Family Development"
- " Interior Health Authority"
- " South Okanagan Similkameen Division of Family Practice"
- " Emergency and Family Physicians"
- Health Authority
- Interior
- Division
- South Okanagan Similkameen Division of Family Practice
- Corporate Author
- South Okanagan Similkameen Division of Family Practice
- Published Date
- 2017
- Resource Type
- Video Recording
- Link to File
- https://www.youtube.com/watch?v=4dl4lYmCK_U
- Recording Length
- 11m 36s
- Description
- A video about coming together to improve aboriginal child and youth mental health in the South Okanagan Similkameen. Partners involved in the project: Okanagan Nation Alliance
- Penticton Indian Band
- Osoyoos Indian Band
- Upper Similkameen Indian Band
- Lower Similkameen Indian Band
- Abbotsford Division of Family Practice
- Ministry of Children and Family Development
- Interior Health Authority
- South Okanagan Similkameen Division of Family Practice
- Emergency and Family Physicians
Patient Journey Map
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1148
- Program
- Practice Support Program
- Published Date
- 2018
- Description
- "This tool will help you identify team actions to support the patient journey, and determine how to collectively achieve them."
- Program
- Practice Support Program
- Corporate Author
- General Practice Services Committee
- Published Date
- 2018
- Resource Type
- Tool
- File Type
- Description
- This tool will help you identify team actions to support the patient journey, and determine how to collectively achieve them.
Patient Medical Home in rural communities: What are the realities?
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1026
- Health Authority
- Vancouver Coastal
- Division
- Campbell River and District Division of Family Practice
- Published Date
- 2017-06-20
- Link to File
- /media/divresources/Rural_CR_Mat.mp4
- Description
- " Campbell River Maternity Clinic's video presentation at the Patient Medical Home in rural communities: What are the realities? session at the GPSC Spring Summit 2017."
- Health Authority
- Vancouver Coastal
- Division
- Campbell River and District Division of Family Practice
- Corporate Author
- Campbell River Maternity Clinic
- Published Date
- 2017-06-20
- Topics
- Patient-Centred Care
- Rural
- Telehealth
- Team-Based Care
- Maternity Care
- Community Engagement
- Patient Medical Home
- Event
- GPSC Spring Summit 2017
- Workshop
- Patient Medical Home in rural communities: What are the realities?
- Resource Type
- Video Recording
- File Type
- MP4
- Link to File
- /media/divresources/Rural_CR_Mat.mp4
- Recording Length
- 07min 26sec
- Description
- Campbell River Maternity Clinic's video presentation at the Patient Medical Home in rural communities: What are the realities? session at the GPSC Spring Summit 2017.
Patient Medical Home in rural communities: What are the realities? - Rural PMH Overview Handout
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1006
- Published Date
- 2017-06-20
- Link to File
- /media/divresources/Rural_GPSC_Presentation_NetworkofDivisionsServingRuralandRemoteCommunities.docx
- Description
- " Network of Divisions Serving Rural and Remote Communities' presentation at the Patient Medical Home in rural communities: What are the realities? session at the GPSC Spring Summit 2017."
- Corporate Author
- Network of Divisions Serving Rural and Remote Communites
- Published Date
- 2017-06-20
- Topics
- Patient-Centred Care
- Rural
- Nurse Practitioners
- Team-Based Care
- Telehealth
- Patient Medical Home
- Event
- GPSC Spring Summit 2017
- Workshop
- Patient Medical Home in rural communities: What are the realities?
- Resource Type
- Handout
- Summary
- Presentation
- Meeting / Event Materials
- File Type
- Word
- Link to File
- /media/divresources/Rural_GPSC_Presentation_NetworkofDivisionsServingRuralandRemoteCommunities.docx
- Description
- Network of Divisions Serving Rural and Remote Communities' presentation at the Patient Medical Home in rural communities: What are the realities? session at the GPSC Spring Summit 2017.
Patient Medical Home in rural communities: What are the realities? - Video
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1003
- Division
- Rural and Remote Division of Family Practice
- Published Date
- 2017-06-20
- Link to File
- https://youtu.be/9jNHgjLeunI
- Description
- "Dr. Rebecca Lindley's video presentation at the Patient Medical Home in rural communities: What are the realities? session at the GPSC Spring Summit 2017."
- Division
- Rural and Remote Division of Family Practice
- Personal Author
- Dr. Rebecca Lindley
- Published Date
- 2017-06-20
- Topics
- Rural
- Telehealth
- Team-Based Care
- Maternity Care
- Patient-Centred Care
- Community Engagement
- Patient Medical Home
- Event
- GPSC Spring Summit 2017
- Workshop
- Patient Medical Home in rural communities: What are the realities?
- Resource Type
- Video Recording
- Link to File
- https://youtu.be/9jNHgjLeunI
- Recording Length
- 20min 28sec
- Description
- Dr. Rebecca Lindley's video presentation at the Patient Medical Home in rural communities: What are the realities? session at the GPSC Spring Summit 2017.