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Sample Medical Office Assistant Job Description
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1129
- Program
- Divisions of Family Practice
- Link to File
- https://divisionsbc.ca/sites/default/files/Divisions/Provincial/MOA%20Job%20Description.pdf
- Description
- "This job description for a Medical Office Assistant can be used as a template."
- Program
- Divisions of Family Practice
- Corporate Author
- General Practice Services Committee
- Topics
- PMH Attributes: TBC Toolkit - Understanding TBC
- Team-Based Care
- Human Resources
- MOAs
- Patient Medical Home
- Resource Type
- Job Description
- File Type
- Web page
- Link to File
- https://divisionsbc.ca/sites/default/files/Divisions/Provincial/MOA%20Job%20Description.pdf
- Originating web page
- https://www.divisionsbc.ca/provincial/resources/practice-toolkit/appendices
- Description
- This job description for a Medical Office Assistant can be used as a template.
Telemedicine Poster
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1211
- Health Authority
- Fraser
- Division
- Abbotsford Division of Family Practice
- Program
- Shared Care
- Published Date
- 2018-11-05
- Description
- "This poster shows how a patient with complex health conditions can benefit from access to telemedicine."
- Health Authority
- Fraser
- Division
- Abbotsford Division of Family Practice
- Program
- Shared Care
- Corporate Author
- Abbotsford Division of Family Practice
- Published Date
- 2018-11-05
- Resource Type
- Poster
- File Type
- jpg
- Originating web page
- http://www.divisionsbc.ca/abbotsford-menu/projectsinitiatives/telemedicine-urban-setting-pilot
- Description
- This poster shows how a patient with complex health conditions can benefit from access to telemedicine.
Victoria and South Island - Patient Summaries Case Study
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1590
- Health Authority
- Island
- Division
- Victoria Division of Family Practice
- South Island Division of Family Practice
- Program
- Shared Care
- Published Date
- 2021-09
- Description
- "This report presents findings from a case study of the Patient Summaries Pilot, delivered in Victoria, British Columbia, from September 2015 to July 2019. This case study covers the development of the patient summaries pilot over the first four years of operation, describing the pilot implementation, local network of project partners, technical components of the patient summaries’ development, provider perspectives, and project outcomes. A discussion of the conditions for success is included. As part of the General Practice Service Committee’s (GPSC) ongoing evaluation of Patient Medical Home (PMH)initiatives in BC, this case study helps to build a provincial picture of PMH innovation and implementation."
- Health Authority
- Island
- Division
- Victoria Division of Family Practice
- South Island Division of Family Practice
- Program
- Shared Care
- Corporate Author
- General Practice Services Committee
- Published Date
- 2021-09
- Resource Type
- Case Study
- File Type
- Description
- This report presents findings from a case study of the Patient Summaries Pilot, delivered in Victoria, British Columbia, from September 2015 to July 2019. This case study covers the development of the patient summaries pilot over the first four years of operation, describing the pilot implementation, local network of project partners, technical components of the patient summaries’ development, provider perspectives, and project outcomes. A discussion of the conditions for success is included. As part of the General Practice Service Committee’s (GPSC) ongoing evaluation of Patient Medical Home (PMH)initiatives in BC, this case study helps to build a provincial picture of PMH innovation and implementation.
Victoria and South Island - Patient Summaries Case Study - Executive Summary
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1591
- Health Authority
- Island
- Division
- Victoria Division of Family Practice
- South Island Division of Family Practice
- Program
- Shared Care
- Published Date
- 2021-09
- Link to File
- /media/divresources/VictoriaandSouthIsland-PatientSummaries_CaseStudy-ExecutiveSummary.pdf
- Description
- "This report presents findings from a case study of the Patient Summaries Pilot, delivered in Victoria, British Columbia, from September 2015 to July 2019. This case study covers the development of the patient summaries pilot over the first four years of operation, describing the pilot implementation, local network of project partners, technical components of the patient summaries’ development, provider perspectives, and project outcomes. A discussion of the conditions for success is included. As part of the General Practice Service Committee’s (GPSC) ongoing evaluation of Patient Medical Home (PMH)initiatives in BC, this case study helps to build a provincial picture of PMH innovation and implementation."
- Health Authority
- Island
- Division
- Victoria Division of Family Practice
- South Island Division of Family Practice
- Program
- Shared Care
- Corporate Author
- General Practice Services Committee
- Published Date
- 2021-09
- Resource Type
- Case Study
- File Type
- Link to File
- /media/divresources/VictoriaandSouthIsland-PatientSummaries_CaseStudy-ExecutiveSummary.pdf
- Description
- This report presents findings from a case study of the Patient Summaries Pilot, delivered in Victoria, British Columbia, from September 2015 to July 2019. This case study covers the development of the patient summaries pilot over the first four years of operation, describing the pilot implementation, local network of project partners, technical components of the patient summaries’ development, provider perspectives, and project outcomes. A discussion of the conditions for success is included. As part of the General Practice Service Committee’s (GPSC) ongoing evaluation of Patient Medical Home (PMH)initiatives in BC, this case study helps to build a provincial picture of PMH innovation and implementation.
Encounter, Attachment and Shift Reporting EMR Orientation Guide - Med Access
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1615
- Published Date
- 2022
- Link to File
- /media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Med-Access.pdf
- Description
- "The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan."
- Personal Author
- Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the EMR vendor
- Published Date
- 2022
- Resource Type
- Guide
- File Type
- Link to File
- /media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Med-Access.pdf
- Description
- The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan.
Encounter, Attachment and Shift Reporting EMR Orientation Guide - Oscar Pro
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1616
- Published Date
- 2022
- Link to File
- /media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Oscar-Pro.pdf
- Description
- "The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan."
- Personal Author
- Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the EMR vendor
- Published Date
- 2022
- Resource Type
- Guide
- File Type
- Link to File
- /media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Oscar-Pro.pdf
- Description
- The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan.
Encounter, Attachment and Shift Reporting EMR Orientation Guide - Oscar
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1620
- Published Date
- 2022
- Description
- "The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan."
- Personal Author
- Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the EMR vendor
- Published Date
- 2022
- Resource Type
- Guide
- File Type
- Description
- The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan.
Fraser Northwest Physician Engagement Case Study
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource352
- Health Authority
- Fraser
- Division
- Fraser Northwest Division of Family Practice
- Program
- Divisions of Family Practice
- Published Date
- 2013
- Description
- "A description of the strategic approach which led the Fraser Northwest Division to recognize physician engagement as a priority."
- Health Authority
- Fraser
- Division
- Fraser Northwest Division of Family Practice
- Program
- Divisions of Family Practice
- Corporate Author
- Siena Consulting
- Published Date
- 2013
- Topics
- Member Engagement
- Resource Type
- Case Study
- File Type
- Description
- A description of the strategic approach which led the Fraser Northwest Division to recognize physician engagement as a priority.
Langley Physician Engagement Case Study
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource353
- Health Authority
- Fraser
- Division
- Langley Division of Family Practice
- Program
- Divisions of Family Practice
- Published Date
- 2013
- Description
- " A case study describing the Langley Divisions's project-based approach and how that to a focus on the wellness and work-life balance side of engagement."
- Health Authority
- Fraser
- Division
- Langley Division of Family Practice
- Program
- Divisions of Family Practice
- Corporate Author
- Siena Consulting
- Published Date
- 2013
- Topics
- Member Engagement
- Resource Type
- Case Study
- File Type
- Description
- A case study describing the Langley Divisions's project-based approach and how that to a focus on the wellness and work-life balance side of engagement.
Victoria Physician Engagement Case Study
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource355
- Health Authority
- Island
- Division
- Victoria Division of Family Practice
- Program
- Divisions of Family Practice
- Published Date
- 2013
- Description
- "A case study describing the Victoria Division's philosophical, grassroots approach which helps them maintain 20 percent membership involvement in working groups."
- Health Authority
- Island
- Division
- Victoria Division of Family Practice
- Program
- Divisions of Family Practice
- Corporate Author
- Siena Consulting
- Published Date
- 2013
- Topics
- Member Engagement
- Resource Type
- Case Study
- File Type
- Description
- A case study describing the Victoria Division's philosophical, grassroots approach which helps them maintain 20 percent membership involvement in working groups.
Attaching Langley Graphic Summary Report
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource370
- Health Authority
- Fraser
- Division
- Langley Division of Family Practice
- Program
- Divisions of Family Practice
- Published Date
- 2013-04-30
- Link to File
- /media/divresources/GPEngage-CaptureMainThemes.pdf
- Description
- "A graphic summary of the main themes which came out of the Attaching Langley event."
- Health Authority
- Fraser
- Division
- Langley Division of Family Practice
- Program
- Divisions of Family Practice
- Corporate Author
- Langley Division of Family Practice
- Published Date
- 2013-04-30
- Topics
- Frail Patients
- Member Engagement
- Maternity Care
- Attachment
- Mental Health and Substance Use
- Seniors
- Resource Type
- Graphic Recording
- File Type
- Link to File
- /media/divresources/GPEngage-CaptureMainThemes.pdf
- Description
- A graphic summary of the main themes which came out of the Attaching Langley event.
Engagement Handbook
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource403
- Program
- Divisions of Family Practice
- Published Date
- 2012-10
- Description
- "This Engagement Handbook outlines the principles, guidelines and benefits of effective engagement, how to assess what type of engagement is most appropriate and techniques for undertaking engagement activities. The main body of this handbook provides a general overview of the engagement process, with more detailed tools and information to support executive directors/coordinators and board members in executing engagement events in the appendix."
- Program
- Divisions of Family Practice
- Corporate Author
- General Practice Services Committee
- Published Date
- 2012-10
- Topics
- Member Engagement
- Resource Type
- Manual
- File Type
- Description
- This Engagement Handbook outlines the principles, guidelines and benefits of effective engagement, how to assess what type of engagement is most appropriate and techniques for undertaking engagement activities. The main body of this handbook provides a general overview of the engagement process, with more detailed tools and information to support executive directors/coordinators and board members in executing engagement events in the appendix.
Action and Decision Item Template
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource434
- Health Authority
- Island
- Division
- South Island Division of Family Practice
- Program
- Divisions of Family Practice
- Description
- "This example template is used by the South Island Division. It contains a user guide, a decision log, an action item log, and an attendance log. These are management tools that can be used to keep track of decisions and action items in everyday practice management or for a specific project. This workbook can replace the need for keeping minutes at team meetings."
- Health Authority
- Island
- Division
- South Island Division of Family Practice
- Program
- Divisions of Family Practice
- Corporate Author
- South Island Division of Family Practice
- Resource Type
- Meeting / Event Materials
- File Type
- Excel
- Description
- This example template is used by the South Island Division. It contains a user guide, a decision log, an action item log, and an attendance log. These are management tools that can be used to keep track of decisions and action items in everyday practice management or for a specific project. This workbook can replace the need for keeping minutes at team meetings.
Appreciative Inquiry: Introduction and Key Concepts
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource435
- Program
- Divisions of Family Practice
- Published Date
- 2012-05
- Link to File
- /media/divresources/AIPPT.pptx
- Description
- "An introductary presentation on what Appreciative Inquiry is and some example exercises."
- Program
- Divisions of Family Practice
- Corporate Author
- General Practice Services Committee
- Published Date
- 2012-05
- Event
- Divisions Provincial Round Table
- Workshop
- Appreciative Inquiry
- Resource Type
- Presentation
- File Type
- PowerPoint
- Link to File
- /media/divresources/AIPPT.pptx
- Description
- An introductary presentation on what Appreciative Inquiry is and some example exercises.
Selecting a Strategy and Associated Techniques for Engagement
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource436
- Program
- Divisions of Family Practice
- Published Date
- 2012-06-05
- Link to File
- /media/divresources/Engagement1.pdf
- Description
- "This handout outlines factors for choosing an engagement strategy and principles for implementing that strategy."
- Program
- Divisions of Family Practice
- Corporate Author
- General Practice Services Committee
- Published Date
- 2012-06-05
- Event
- Divisions Provincial Round Table
- Workshop
- Appreciative Inquiry
- Resource Type
- Handout
- File Type
- Link to File
- /media/divresources/Engagement1.pdf
- Description
- This handout outlines factors for choosing an engagement strategy and principles for implementing that strategy.
Creating a Positive Culture and Improving Communication in the Workplace
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource505
- Health Authority
- Vancouver Coastal
- Division
- Powell River Division of Family Practice
- Program
- A GP for Me
- Published Date
- 2016-03-09
- Description
- "Poster to promote workshop on positive culture and improving communication presented by Barb Langlois, leadership coach, speaker and RN."
- Health Authority
- Vancouver Coastal
- Division
- Powell River Division of Family Practice
- Program
- A GP for Me
- Corporate Author
- Powell River Division of Family Practice
- Published Date
- 2016-03-09
- Resource Type
- Poster
- File Type
- Description
- Poster to promote workshop on positive culture and improving communication presented by Barb Langlois, leadership coach, speaker and RN.
Keynote - The Patient Centred Medical Home: A Foundation for Health System Transformation - Presentation
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource951
- Published Date
- 2017-06-19
- Link to File
- /media/divresources/Vancover2017.pptx
- Description
- "Keynote Dr. Paul Grundy's Presentation at the GPSC Spring Summit 2017."
- Personal Author
- Dr. Paul Grundy
- Published Date
- 2017-06-19
- Event
- GPSC Spring Summit 2017
- Workshop
- Keynote - The Patient Centred Medical Home: A Foundation for Health System Transformation
- Resource Type
- Presentation
- File Type
- PowerPoint
- Link to File
- /media/divresources/Vancover2017.pptx
- Description
- Keynote Dr. Paul Grundy's Presentation at the GPSC Spring Summit 2017.
Improving BC’s Health Human Resources Planning - Presentation
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource953
- Published Date
- 2017-06-19
- Description
- "Improving BC’s Health Human Resources Planning Presentation at the GPSC Spring Summit 2017."
- Personal Author
- Mark Armitage
- Published Date
- 2017-06-19
- Event
- GPSC Spring Summit 2017
- Workshop
- Improving BC’s Health Human Resources Planning
- Resource Type
- Presentation
- File Type
- Description
- Improving BC’s Health Human Resources Planning Presentation at the GPSC Spring Summit 2017.
Recruitment and Retention for PMH: A Critical Enabler - Presentation
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource954
- Published Date
- 2017-06-19
- Description
- "Recruitment and Retention presentation at the GPSC Spring Summit 2017."
- Corporate Author
- Recruitment and Retention Steering Comittee
- Published Date
- 2017-06-19
- Event
- GPSC Spring Summit 2017
- Workshop
- Recruitment and Retention for PMH: A Critical Enabler
- Resource Type
- Presentation
- File Type
- PowerPoint
- Description
- Recruitment and Retention presentation at the GPSC Spring Summit 2017.
Recruitment and Retention for PMH: A Critical Enabler - Workplan
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource955
- Published Date
- 2017-06-19
- Description
- "GPSC Provincial Recruitment and Retention Steering Committee work plan."
- Corporate Author
- Recruitment and Retention Steering Comittee
- Published Date
- 2017-06-19
- Event
- GPSC Spring Summit 2017
- Workshop
- Recruitment and Retention for PMH: A Critical Enabler
- Resource Type
- Work plan
- Handout
- File Type
- Description
- GPSC Provincial Recruitment and Retention Steering Committee work plan.
