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Driver Diagrams

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1376

Published Date: 2011-11-10

Link to File: https://www.youtube.com/watch?v=A2491BJcyXA

Description: "This video is about Key Driver Diagram and how you use it to define the system by showing the factors that cause the outcomes."

Corporate Author: IHI Open School

Published Date: 2011-11-10

Topics: Quality Improvement

Resource Type: Video Recording

File Type: Web page

Link to File: https://www.youtube.com/watch?v=A2491BJcyXA

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/identifying-possible-changes-using-driver-diagram

Recording Length: 6min, 22sec

Description: This video is about Key Driver Diagram and how you use it to define the system by showing the factors that cause the outcomes.

Family Physician Guide for Depression, Anxiety Disorders, Early Psychosis, and Substance Use Disorders

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1315

Division: Rural and Remote Division of Family Practice

Program: Shared Care

Published Date: 2017-03

Link to File: http://www.sfu.ca/content/dam/sfu/carmha/resources/fpg/FPG_2007.pdf

Description: "This is the Family Physician Guide for Depression, Anxiety Disorders, Early Psychosis, and Substance Use Disorders"

Division: Rural and Remote Division of Family Practice

Program: Shared Care

Corporate Author: Faculty of Health Sciences Simon Fraser University

Published Date: 2017-03

Topics: Mental Health and Substance Use

Resource Type: Guide

File Type: Pdf

Link to File: http://www.sfu.ca/content/dam/sfu/carmha/resources/fpg/FPG_2007.pdf

Originating web page: http://www.divisionsbc.ca/rural-and-remote/resources/other-links

Description: This is the Family Physician Guide for Depression, Anxiety Disorders, Early Psychosis, and Substance Use Disorders

Family Physician Resources Folder

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1070

Health Authority: Interior

Division: South Okanagan Similkameen Division of Family Practice

Program: Divisions of Family Practice; Shared Care

Published Date: 2018-01-18

Link to File: /media/divresources/SOSDIVoFPCYMHSUphysicianresourcesfolder.pdf

Description: "This printable folder is meant to contain resources which help physicians assist CYMHSU patients."

Health Authority: Interior

Division: South Okanagan Similkameen Division of Family Practice

Program: Divisions of Family Practice; Shared Care

Corporate Author: South Okanagan Similkameen Division of Family Practice

Published Date: 2018-01-18

Topics: Children and Youth; Mental Health and Substance Use

Resource Type: Information Package

File Type: Pdf

Link to File: /media/divresources/SOSDIVoFPCYMHSUphysicianresourcesfolder.pdf

Description: This printable folder is meant to contain resources which help physicians assist CYMHSU patients.

Family Physician’s Conversation Guide for Young Patients in Oliver, Osoyoos and Okanagan Falls

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1072

Health Authority: Interior

Division: South Okanagan Similkameen Division of Family Practice

Program: Divisions of Family Practice; Shared Care

Published Date: 2018-03-05

Link to File: /media/divresources/SOSDoFPCYMHSUconversationguide.pdf

Description: "This checklist supports the mental health conversation between family physicians and young patients."

Health Authority: Interior

Division: South Okanagan Similkameen Division of Family Practice

Program: Divisions of Family Practice; Shared Care

Corporate Author: South Okanagan Similkameen Division of Family Practice

Published Date: 2018-03-05

Topics: Children and Youth; Mental Health and Substance Use

Resource Type: Checklist; Handout; Information Package

File Type: Pdf

Link to File: /media/divresources/SOSDoFPCYMHSUconversationguide.pdf

Description: This checklist supports the mental health conversation between family physicians and young patients.

Feedback From the Regional Round Table for the Kootenay Boundary Division of Family Practice

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource366

Health Authority: Interior

Division: Kootenay Boundary Division of Family Practice

Program: Divisions of Family Practice

Published Date: 2011-05-12

Link to File: /media/divresources/CMEFinalReporMay12RoundTable.pdf

Description: "This report provides a summary of information from the discussions at the Regional Round Table in Castlegar on May 12, 2011, and an outline of the next steps."

Health Authority: Interior

Division: Kootenay Boundary Division of Family Practice

Program: Divisions of Family Practice

Corporate Author: Kootenay Boundary Division of Family Practice

Published Date: 2011-05-12

Topics: Recruitment and Retention; Continuing Medical Education (CME); Practice Efficiencies and Support; Seniors; Mental Health and Substance Use; Maternity Care; Shared Care

Event: Kootenay Boundary Regional Roundtable

Resource Type: Report

File Type: Pdf

Link to File: /media/divresources/CMEFinalReporMay12RoundTable.pdf

Description: This report provides a summary of information from the discussions at the Regional Round Table in Castlegar on May 12, 2011, and an outline of the next steps.

Fishbone / Cause and Effect Instruction

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1372

Published Date: 2016

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-fishbone-instruction-sheet-ac-en.pdf

Description: "These are Instructions to create a Fishbone diagram to help identify the potential root causes contributing to an issue."

Corporate Author: Health Quality Ontario

Published Date: 2016

Topics: Quality Improvement

Resource Type: Article

File Type: Pdf

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-fishbone-instruction-sheet-ac-en.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis

Description: These are Instructions to create a Fishbone diagram to help identify the potential root causes contributing to an issue.

Fishbone Diagram Tool: Cause and Effect Template

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1373

Published Date: 2016

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-fishbone-tool-ac-en.pdf

Description: "Use this template to create a Fishbone diagram."

Corporate Author: Health Quality Ontario

Published Date: 2016

Topics: Quality Improvement

Resource Type: Guide

File Type: Pdf

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-fishbone-tool-ac-en.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis

Description: Use this template to create a Fishbone diagram.

Function Mapping

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1150

Program: Practice Support Program

Published Date: 2018

Link to File: /media/divresources/PSPTBCTool_Function_Mapping.pdf

Description: "Helpful as practices explore TBC, this tool helps identify key functions needed to support patients and determine how the team can best fulfil these."

Program: Practice Support Program

Corporate Author: General Practice Services Committee

Published Date: 2018

Topics: Team-Based Care; Quality Improvement; Team-Based Care: Exploring & Engaging Stage

Resource Type: Tool

File Type: Pdf

Link to File: /media/divresources/PSPTBCTool_Function_Mapping.pdf

Description: Helpful as practices explore TBC, this tool helps identify key functions needed to support patients and determine how the team can best fulfil these.

Guidelines for Communications and Information Sharing Between GPs and Community Partners

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource383

Health Authority: Fraser

Division: Delta Division of Family Practice

Program: A GP for Me

Link to File: /media/divresources/GuidelinesForCommunicationBetweenGPsandCommunityPartners.pdf

Description: "These guidelines are intended to offer clarity about information sharing between GPs and community partners for Mental Health and Substance Use (MHSU) adult patients (non-urgent care). They were prepared to exist within the context of current legislation, including two privacy laws: 1) The BC Personal Information Protection Act (PIPA), which is the ‘private sector’ privacy law that covers the Delta Division of Family Practice, Doctors of BC, A GP for Me, health clinics, psychologists, GPs, counselors, and not-for-profit organizations, etc., and 2) The BC Freedom of Information and Protection of Privacy Act (FIPPA), the ‘public sector’ law, which applies to the Ministry of Health and Health Authorities."

Health Authority: Fraser

Division: Delta Division of Family Practice

Program: A GP for Me

Corporate Author: Delta Division of Family Practice

Personal Author: David Flaherty; Geri McGrath; Diane Burton

Topics: Mental Health and Substance Use; Privacy

Resource Type: Guidelines; Report

File Type: Pdf

Link to File: /media/divresources/GuidelinesForCommunicationBetweenGPsandCommunityPartners.pdf

Description: These guidelines are intended to offer clarity about information sharing between GPs and community partners for Mental Health and Substance Use (MHSU) adult patients (non-urgent care). They were prepared to exist within the context of current legislation, including two privacy laws: 1) The BC Personal Information Protection Act (PIPA), which is the ‘private sector’ privacy law that covers the Delta Division of Family Practice, Doctors of BC, A GP for Me, health clinics, psychologists, GPs, counselors, and not-for-profit organizations, etc., and 2) The BC Freedom of Information and Protection of Privacy Act (FIPPA), the ‘public sector’ law, which applies to the Ministry of Health and Health Authorities.

Guide to Aboriginal Organizations and Services

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource904

Link to File: http://www2.gov.bc.ca/gov/content/governments/aboriginal-people/aboriginal-organizations-services

Description: "The Guide to Aboriginal Organizations and Services is a resource listing of Aboriginal community-based services and organizations."

Corporate Author: BC Government

Topics: First Nations; Children and Youth; Community Engagement; Community Resources; Mental Health and Substance Use; Communications and Marketing; Rural; Social Work / Lifeskills Work

Resource Type: Resource List

File Type: Web page; Excel

Link to File: http://www2.gov.bc.ca/gov/content/governments/aboriginal-people/aboriginal-organizations-services

Description: The Guide to Aboriginal Organizations and Services is a resource listing of Aboriginal community-based services and organizations.

Healthcare Value Reports: Strategy Deployment

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1388

Published Date: 2011-04

Link to File: https://www.lean.org/Search/Documents/54.pdf

Description: "This is an overview of how strategy deployment has worked for Thedacare"

Corporate Author: ThedaCare Center for Healthcare Value

Published Date: 2011-04

Topics: Quality Improvement

Resource Type: Report

File Type: Pdf

Link to File: https://www.lean.org/Search/Documents/54.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/strategy-deployment

Description: This is an overview of how strategy deployment has worked for Thedacare

Hoshin Policy Deployment Templates: X-Matrix

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1389

Published Date: 2017

Link to File: https://www.leanmethods.com/resources/tools-templates/hoshin-policy-deployment-templates-x-matrix/

Description: "This template provides a detailed framework for strategy deployment"

Corporate Author: BMGI

Published Date: 2017

Topics: Quality Improvement

Resource Type: Template

File Type: Web page

Link to File: https://www.leanmethods.com/resources/tools-templates/hoshin-policy-deployment-templates-x-matrix/

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/strategy-deployment

Description: This template provides a detailed framework for strategy deployment

How to Write a SMART Goal

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1360

Published Date: 2012-12-24

Link to File: https://www.youtube.com/watch?v=0Mi9_XEXQqc

Description: "A quick explanation of how to write a SMART Goal."

Corporate Author: Project Smart

Published Date: 2012-12-24

Topics: Quality Improvement

Resource Type: Video Recording

File Type: Web page

Link to File: https://www.youtube.com/watch?v=0Mi9_XEXQqc

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/defining-aim

Description: A quick explanation of how to write a SMART Goal.

Implementation Key Areas Template

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1385

Published Date: 2016

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-implementation-areas-tool-en.pdf

Description: "This will allow you to formalize and document the resources and training required to carry out your implementation plan."

Corporate Author: Health Quality Ontario

Published Date: 2016

Topics: Quality Improvement

Resource Type: Template

File Type: Pdf

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-implementation-areas-tool-en.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/implementing-spreading-changes

Description: This will allow you to formalize and document the resources and training required to carry out your implementation plan.

Implementing and Sustaining Changes

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1383

Published Date: 2016

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-implementing-and-sustaining-changes-primer-en.pdf

Description: "This document outlines some of the important considerations and can be used along with the instruction sheet to ensure the best chances of success"

Corporate Author: Health Quality Ontario

Published Date: 2016

Topics: Quality Improvement

Resource Type: Guide

File Type: Pdf

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-implementing-and-sustaining-changes-primer-en.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/implementing-spreading-changes

Description: This document outlines some of the important considerations and can be used along with the instruction sheet to ensure the best chances of success

Integrating Specialized Care into Your Local Primary Care Network - Specialized Community Services Programs - Handout

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1097

Health Authority: Interior

Division: South Okanagan Similkameen Division of Family Practice

Published Date: 2018-04-16

Link to File: /media/divresources/SCSP_Presentation_handout_April_2018.pdf

Description: "A handout from the GPSC Summit 2018 on Specialized Community Services Programs aimed at providing better health care for people with complex or specific medical needs."

Health Authority: Interior

Division: South Okanagan Similkameen Division of Family Practice

Corporate Author: Ministry of Health; South Okanagan Similkameen Division of Family Practice; Interior Health Authority

Published Date: 2018-04-16

Topics: Patient Medical Home; Primary Care Network; Primary Care; Mental Health and Substance Use; Patient-Centred Care

Event: GPSC Summit 2018

Workshop: Integrating Specialized Care into Your Local Primary Care Network

Resource Type: Handout

File Type: Pdf

Link to File: /media/divresources/SCSP_Presentation_handout_April_2018.pdf

Description: A handout from the GPSC Summit 2018 on Specialized Community Services Programs aimed at providing better health care for people with complex or specific medical needs.

Journey Mapping Substance Use Treatment

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1334

Published Date: 2018-03

Link to File: https://bcpsqc.ca/wp-content/uploads/2018/03/Journey-Mapping-Substance-Use-Treatment-Report-1.pdf

Description: "This is a report about the journey mapping experiences in substance use treatment."

Corporate Author: Ministry of Health; First Nations Health Authority; BC Patient Safety & Quality Council (BCPSQC); General Practice Services Committee

Published Date: 2018-03

Topics: Mental Health and Substance Use

Resource Type: Report

File Type: Pdf

Link to File: https://bcpsqc.ca/wp-content/uploads/2018/03/Journey-Mapping-Substance-Use-Treatment-Report-1.pdf

Originating web page: http://divisionsbc.ca/provincial/what-we-do/patient-support/pain-management-and-opioid-prescribing

Description: This is a report about the journey mapping experiences in substance use treatment.

Journey Mapping Substance Use Treatment: An Exploration of Health Care Provider and Peer Experiences in Delivering and Receiving Primary Care

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1059

Published Date: 2017

Link to File: https://bcpsqc.ca/documents/2017/12/Journey-Mapping-Substance-Use-Treatment-Report.pdf

Description: "This document is the final report from two journey mapping session which explored the current state of treatment options and support for people with substance use concerns in primary care settings – from both the health care provider and the patient/peer perspectives."

Corporate Author: BC Patient Safety & Quality Council (BCPSQC); Ministry of Health; Ministry of Mental Health and Addictions; First Nations Health Authority; General Practice Services Committee

Published Date: 2017

Topics: Mental Health and Substance Use

Resource Type: Report

File Type: Pdf

Link to File: https://bcpsqc.ca/documents/2017/12/Journey-Mapping-Substance-Use-Treatment-Report.pdf

Originating web page: https://bcpsqc.ca/clinical-improvement/substance-use/

Description: This document is the final report from two journey mapping session which explored the current state of treatment options and support for people with substance use concerns in primary care settings – from both the health care provider and the patient/peer perspectives.

Leadership in Quality Improvement

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1339

Published Date: 2014-08-20

Link to File: https://www.youtube.com/watch?v=h2v3j7SJnvU&feature=youtu.be

Description: "This recorded webinar lasting 24 minutes is presented by Liz Lamb specifically for the Divisions, and looks at a high level role of Leadership in Quality improvement."

Personal Author: Liz Lamb

Published Date: 2014-08-20

Topics: Quality Improvement

Resource Type: Video Recording

File Type: Web page

Link to File: https://www.youtube.com/watch?v=h2v3j7SJnvU&feature=youtu.be

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/leadership-qi

Recording Length: 24min 4sec

Description: This recorded webinar lasting 24 minutes is presented by Liz Lamb specifically for the Divisions, and looks at a high level role of Leadership in Quality improvement.

Measurement for Improvement

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1363

Published Date: 2013-02-13

Link to File: https://www.youtube.com/watch?v=Za1o77jAnbw

Description: "This video Mike explains the seven steps to measurement for improvement"

Corporate Author: NHS Institute for Innovation and Improvement

Personal Author: Mike Davidge

Published Date: 2013-02-13

Topics: Quality Improvement

Resource Type: Video Recording

File Type: Web page

Link to File: https://www.youtube.com/watch?v=Za1o77jAnbw

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-measurement-plan

Recording Length: 9min, 52sec

Description: This video Mike explains the seven steps to measurement for improvement

94 public records – page 2 of 5.