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Principles and Approaches to Best Practice Team Based Care and Organizational Excellence – Reflections from the Nuka Symposium, August 2019 - Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1538
Published Date
2020-01-22
Link to File
/media/divresources/PresentationReflectionsfromtheNukaSymposiumWebinar.pdf
Description
" Southcentral Foundation has had tremendous success in improving primary care from a quadruple aim perspective. In August 2019 a cohort of 19 attended a symposium created for BC participants to learn about their Nuka Model of Care.The webinar, hosted by Dr Dan Horvat along with a panel of Physicians who also attended, presented on the key learnings and how they can be applied in BC. This is the slide deck used during the Principles and Approaches to Best Practice Team Based Care and Organizational Excellence – Reflections from the Nuka Symposium, August 2019 webinar held on January 22, 2020."
Corporate Author
General Practice Services Committee
Personal Author
Dr Bonnie Bagdan Dr Dan Horvat Dr Alan Ruddiman Dr Tim Troughton
Published Date
2020-01-22
Topics
Primary Care
Patient Medical Home
Primary Care Network
Engagement
First Nations
Governance
Team-Based Care
Event
Divisions Webinar Learning Series
Resource Type
Presentation
File Type
Pdf
Link to File
/media/divresources/PresentationReflectionsfromtheNukaSymposiumWebinar.pdf
Description
Southcentral Foundation has had tremendous success in improving primary care from a quadruple aim perspective. In August 2019 a cohort of 19 attended a symposium created for BC participants to learn about their Nuka Model of Care.The webinar, hosted by Dr Dan Horvat along with a panel of Physicians who also attended, presented on the key learnings and how they can be applied in BC. This is the slide deck used during the Principles and Approaches to Best Practice Team Based Care and Organizational Excellence – Reflections from the Nuka Symposium, August 2019 webinar held on January 22, 2020.
Less detail

Thompson Region Division Emergency Preparedness/Response Project for Physicians – Sooner Rather than Later Webinar - Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1554
Division
Thompson Region Division of Family Practice
Published Date
2020-06-25
Link to File
/media/divresources/Emergency-Preparedness-PPT-Webinar-06-25-20.pdf
Description
"This PowerPoint was used during the Thompson Region Division Emergency Preparedness/Response Project for Physicians – Sooner Rather than Later Webinar. The webinar focused on highlighting the role of community primary care providers, and the importance of partnerships in disasters; highlighting TRDFPs Emergency Preparedness Response for Physicians Project (Shared Care) and COVID response, both as it relates to the original project deliverables, and learnings during the crisis and as we move forward; and describing HEMBCs emergency structure and how community primary care providers (Divisions) have been included in the Interior Health structure."
Division
Thompson Region Division of Family Practice
Personal Author
Dr Graham Dodd Rhonda Eden
Published Date
2020-06-25
Topics
Primary Care
Risk Management
Event
Divisions Webinar Learning Series
Resource Type
Presentation
File Type
Pdf
Link to File
/media/divresources/Emergency-Preparedness-PPT-Webinar-06-25-20.pdf
Description
This PowerPoint was used during the Thompson Region Division Emergency Preparedness/Response Project for Physicians – Sooner Rather than Later Webinar. The webinar focused on highlighting the role of community primary care providers, and the importance of partnerships in disasters; highlighting TRDFPs Emergency Preparedness Response for Physicians Project (Shared Care) and COVID response, both as it relates to the original project deliverables, and learnings during the crisis and as we move forward; and describing HEMBCs emergency structure and how community primary care providers (Divisions) have been included in the Interior Health structure.
Less detail
Division
White Rock South Surrey Division of Family Practice
Published Date
2020-08-07
Link to File
/media/divresources/JobDesProgramEvaluator202006WRSS.pdf
Description
"This job description for a Program Evaluator (PE), created by the WRSS DoFP, can be used as a template for creating similar positions."
Division
White Rock South Surrey Division of Family Practice
Corporate Author
White Rock South Surrey Division of Family Practice
Published Date
2020-08-07
Topics
Human Resources
Primary Care
Resource Type
Job Description
File Type
Pdf
Link to File
/media/divresources/JobDesProgramEvaluator202006WRSS.pdf
Originating web page
https://divisionsbc.ca/white-rock-south-surrey/about-us/careers
Description
This job description for a Program Evaluator (PE), created by the WRSS DoFP, can be used as a template for creating similar positions.
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Integrating Nurses into Practice: Transition Stage (Executive Summary)

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1559
Division
Central Okanagan Division of Family Practice
Published Date
2020-11
Link to File
/media/divresources/CODFP_NiPCP_ExecutiveSummary.pdf
Description
"Processes and initial outcomes from onboarding and integrating nurses into family practices."
Division
Central Okanagan Division of Family Practice
Corporate Author
General Practice Services Committee
Central Okanagan Division of Family Practice
Published Date
2020-11
Topics
Patient Medical Home
Nurse
Team-Based Care
Resource Type
Summary
File Type
Pdf
Link to File
/media/divresources/CODFP_NiPCP_ExecutiveSummary.pdf
Description
Processes and initial outcomes from onboarding and integrating nurses into family practices.
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Integrating Nurses into Practice: Transition Stage (Case Study)

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1560
Division
Central Okanagan Division of Family Practice
Published Date
2020-11
Link to File
/media/divresources/CODFP_NiPCP_Case_Study_FinalReport.pdf
Description
"The report provides valuable lessons about the process of onboarding and integrating nurses into family practices (e.g. preparation prior to onboarding, building trust with team members). Initial outcomes related to attachment, access, and patient and provider experience are explored. While the findings in the report are primarily focused on the Nurse in Primary Care Practice program in Central Okanagan, the findings can be applied to any team-based care environment, regardless of funding model."
Division
Central Okanagan Division of Family Practice
Corporate Author
General Practice Services Committee
Central Okanagan Division of Family Practice
Published Date
2020-11
Topics
Patient Medical Home
Team-Based Care
Nurse
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/CODFP_NiPCP_Case_Study_FinalReport.pdf
Description
The report provides valuable lessons about the process of onboarding and integrating nurses into family practices (e.g. preparation prior to onboarding, building trust with team members). Initial outcomes related to attachment, access, and patient and provider experience are explored. While the findings in the report are primarily focused on the Nurse in Primary Care Practice program in Central Okanagan, the findings can be applied to any team-based care environment, regardless of funding model.
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Culturally Safe Team-based Care at the Snuneymuxw Health Centre (Executive Summary)

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1561
Division
Nanaimo Division of Family Practice
Published Date
2020-11
Link to File
/media/divresources/GPSCPMHCaseStudy_SnuneymuxwHealthCentre_ExecutiveSummary.pdf
Description
"This PMH Case Study explores the integration of physician services in a First Nations interdisciplinary health team and culturally safe and appropriate care. The executive summary describes key impacts and lessons on how to implement culturally safe care."
Division
Nanaimo Division of Family Practice
Corporate Author
General Practice Services Committee
Nanaimo Division of Family Practice
Published Date
2020-11
Topics
Patient Medical Home
Team-Based Care
First Nations
Resource Type
Summary
File Type
Pdf
Link to File
/media/divresources/GPSCPMHCaseStudy_SnuneymuxwHealthCentre_ExecutiveSummary.pdf
Description
This PMH Case Study explores the integration of physician services in a First Nations interdisciplinary health team and culturally safe and appropriate care. The executive summary describes key impacts and lessons on how to implement culturally safe care.
Less detail

Culturally Safe Team-based Care at the Snuneymuxw Health Centre (Case Study)

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1562
Division
Nanaimo Division of Family Practice
Published Date
2020-11
Link to File
/media/divresources/GPSCPMHCaseStudy_SnuneymuxwHealthCentre_FullReport.pdf
Description
"This PMH Case Study explores the integration of physician services in a First Nations interdisciplinary health team and culturally safe and appropriate care. The report highlights the work and time required to develop trust and earn the respect of the Snuneymuxw First Nation patients, so that care is provided in culturally safe and appropriate ways."
Division
Nanaimo Division of Family Practice
Corporate Author
General Practice Services Committee
Nanaimo Division of Family Practice
Published Date
2020-11
Topics
Team-Based Care
First Nations
Patient Medical Home
Resource Type
Case Study
Link to File
/media/divresources/GPSCPMHCaseStudy_SnuneymuxwHealthCentre_FullReport.pdf
Description
This PMH Case Study explores the integration of physician services in a First Nations interdisciplinary health team and culturally safe and appropriate care. The report highlights the work and time required to develop trust and earn the respect of the Snuneymuxw First Nation patients, so that care is provided in culturally safe and appropriate ways.
Less detail

Converting to Population Based Funding: Development and Transition Stages (Executive Summary)

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1563
Division
Mission Division of Family Practice
Published Date
2020-11
Link to File
/media/divresources/MissionPBF_CaseStudy_ExecutiveSummary.pdf
Description
"Processes and initial outcomes of converting the clinic from a fee-for-service model to a population-based model."
Division
Mission Division of Family Practice
Corporate Author
General Practice Services Committee
Mission Division of Family Practice
Published Date
2020-11
Topics
Payment Models
Patient Medical Home
Population Based Funding
Resource Type
Summary
File Type
Pdf
Link to File
/media/divresources/MissionPBF_CaseStudy_ExecutiveSummary.pdf
Description
Processes and initial outcomes of converting the clinic from a fee-for-service model to a population-based model.
Less detail

Converting to Population Based Funding: Development and Transition Stages (Case Study)

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1564
Division
Mission Division of Family Practice
Published Date
2020-11
Link to File
/media/divresources/MissonPBF_CaseStudy_FinalReport.pdf
Description
"Processes and initial outcomes of converting the clinic from a fee-for-service model to a population-based model. The report provides important lessons about the preparation involved and support required from a broad set of stakeholders for the transition process."
Division
Mission Division of Family Practice
Corporate Author
General Practice Services Committee
Mission Division of Family Practice
Published Date
2020-11
Topics
Patient Medical Home
Population Based Funding
Payment Models
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/MissonPBF_CaseStudy_FinalReport.pdf
Description
Processes and initial outcomes of converting the clinic from a fee-for-service model to a population-based model. The report provides important lessons about the preparation involved and support required from a broad set of stakeholders for the transition process.
Less detail

What We Value: Stories of Most Significant Change (MSC) from Physicians, Allied Healthcare Providers, and Patients (Executive Summary)

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1565
Division
Central Okanagan Division of Family Practice
Kootenay Boundary Division of Family Practice
North Peace Division of Family Practice
North Shore Division of Family Practice
South Island Division of Family Practice
South Okanagan Similkameen Division of Family Practice
Sunshine Coast Division of Family Practice
Published Date
2020-11
Link to File
/media/divresources/PMHMostSignificantChangeEvaluation_ExecutiveSummary.pdf
Description
"The PMH Most Significant Change Evaluation describes the changes that resulted from Patient Medical Home (PMH) strategies such as the implementation of team-based care with allied health professionals (i.e., pharmacists and social workers), and clarifies the values held by different stakeholders in primary care transformation. The executive summary contains priority next steps for system actors (GPSC, Divisions, and FPs) to address."
Division
Central Okanagan Division of Family Practice
Kootenay Boundary Division of Family Practice
North Peace Division of Family Practice
North Shore Division of Family Practice
South Island Division of Family Practice
South Okanagan Similkameen Division of Family Practice
Sunshine Coast Division of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2020-11
Topics
Patient Medical Home
Most Significant Change
Team-Based Care
Evaluation
EMR
Resource Type
Summary
File Type
Pdf
Link to File
/media/divresources/PMHMostSignificantChangeEvaluation_ExecutiveSummary.pdf
Description
The PMH Most Significant Change Evaluation describes the changes that resulted from Patient Medical Home (PMH) strategies such as the implementation of team-based care with allied health professionals (i.e., pharmacists and social workers), and clarifies the values held by different stakeholders in primary care transformation. The executive summary contains priority next steps for system actors (GPSC, Divisions, and FPs) to address.
Less detail

What We Value: Stories of Most Significant Change (MSC) from Physicians, Allied Healthcare Providers, and Patients (Executive Summary)

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1566
Division
Central Okanagan Division of Family Practice
Kootenay Boundary Division of Family Practice
North Peace Division of Family Practice
North Shore Division of Family Practice
South Island Division of Family Practice
South Okanagan Similkameen Division of Family Practice
Sunshine Coast Division of Family Practice
Published Date
2020-11
Link to File
/media/divresources/PMHMostSignificantChangeEvaluation_FullReport.pdf
Description
"The PMH Most Significant Change Evaluation describes the changes that resulted from Patient Medical Home (PMH) strategies such as the implementation of team-based care with allied health professionals (i.e., pharmacists and social workers). By collecting, sharing, and reflecting on PMH stories from across BC, this project identifies common and different values held by different stakeholder groups in the BC health system."
Division
Central Okanagan Division of Family Practice
Kootenay Boundary Division of Family Practice
North Peace Division of Family Practice
North Shore Division of Family Practice
South Island Division of Family Practice
South Okanagan Similkameen Division of Family Practice
Sunshine Coast Division of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2020-11
Topics
Patient Medical Home
Most Significant Change
Team-Based Care
Evaluation
EMR
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/PMHMostSignificantChangeEvaluation_FullReport.pdf
Description
The PMH Most Significant Change Evaluation describes the changes that resulted from Patient Medical Home (PMH) strategies such as the implementation of team-based care with allied health professionals (i.e., pharmacists and social workers). By collecting, sharing, and reflecting on PMH stories from across BC, this project identifies common and different values held by different stakeholder groups in the BC health system.
Less detail

The Engagement Partner & Primary Care Transformation Partner Roles - Webinar Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1568
Published Date
2020-12-02
Link to File
/media/divresources/EngagementPartnerandPrimaryCareTransformation_webinar_Dec_2_2020.pdf
Description
"This webinar reviews the Doctors of BC staff role of Engagement Partners and Primary Care Transformation Partners, and the ways they support physicians through the Divisions of Family Practice and the Medical Staff Association."
Corporate Author
Doctors of BC
Published Date
2020-12-02
Topics
Engagement
Primary Care
Resource Type
Presentation
File Type
Pdf
Link to File
/media/divresources/EngagementPartnerandPrimaryCareTransformation_webinar_Dec_2_2020.pdf
Description
This webinar reviews the Doctors of BC staff role of Engagement Partners and Primary Care Transformation Partners, and the ways they support physicians through the Divisions of Family Practice and the Medical Staff Association.
Less detail
Published Date
2021-04
Link to File
/media/divresources/Governance_Fundamentals_Guidebook.pdf
Description
"The aim of this Governance Guidebook is to strengthen governance and leadership capacity among Divisions and MSAs across the province. It includes tools and resources to proactively develop and enhance effective governance practices. Divisions of Family Practice and Medical Staff Associations / Physician Societies are the intended audience of this Guidebook."
Corporate Author
Facility Engagement Initiative
NM Consulting Inc.
Sayers Consulting
Published Date
2021-04
Topics
Governance
Resource Type
Guide
File Type
Pdf
Link to File
/media/divresources/Governance_Fundamentals_Guidebook.pdf
Originating web page
https://divisionsbc.ca/provincial/resources/governance-fundamentals-guidebook
Description
The aim of this Governance Guidebook is to strengthen governance and leadership capacity among Divisions and MSAs across the province. It includes tools and resources to proactively develop and enhance effective governance practices. Divisions of Family Practice and Medical Staff Associations / Physician Societies are the intended audience of this Guidebook.
Less detail
Division
Sunshine Coast Division of Family Practice
Published Date
2021-05-04
Link to File
/media/divresources/SocialWorkerRole_FINAL_V2.pdf
Description
"This infographic was created by the Sunshine Coast Division of Family Practice and Vancouver Coastal Health to show the various roles occupied by a Primary Care Social Worker. This resource can be used by other PCNs, it can be provided to patients, or it could be placed in a clinic. It can also be used as a guiding template to be adapted or changed based on the role."
Division
Sunshine Coast Division of Family Practice
Corporate Author
Sunshine Coast Division of Family Practice
Vancouver Coastal Health
Published Date
2021-05-04
Topics
Primary Care Network
Team-Based Care
Human Resources
Resource Type
Info Graphic
File Type
Pdf
Link to File
/media/divresources/SocialWorkerRole_FINAL_V2.pdf
Description
This infographic was created by the Sunshine Coast Division of Family Practice and Vancouver Coastal Health to show the various roles occupied by a Primary Care Social Worker. This resource can be used by other PCNs, it can be provided to patients, or it could be placed in a clinic. It can also be used as a guiding template to be adapted or changed based on the role.
Less detail

Primary Care Network (PCN) Coordinator - Job Description

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1586
Division
North Shore Division of Family Practice
Published Date
2020-06-26
Link to File
/media/divresources/PCNCoordinator _June2620Final_North_Shore.pdf
Description
"This PCN Coordinator job description was created by the North Shore Division of Family Practice and can be used by other divisions as a template or starting point when recruiting a similar role."
Division
North Shore Division of Family Practice
Corporate Author
North Shore Division of Family Practice
Published Date
2020-06-26
Topics
Primary Care Network
Human Resources
Resource Type
Job Description
File Type
Pdf
Link to File
/media/divresources/PCNCoordinator _June2620Final_North_Shore.pdf
Description
This PCN Coordinator job description was created by the North Shore Division of Family Practice and can be used by other divisions as a template or starting point when recruiting a similar role.
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Victoria and South Island - Patient Summaries Case Study

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1590
Health Authority
Island
Division
Victoria Division of Family Practice
South Island Division of Family Practice
Program
Shared Care
Published Date
2021-09
Link to File
/media/divresources/VictoriaandSouthIsland-PatientSummaries_CaseStudy.pdf
Description
"This report presents findings from a case study of the Patient Summaries Pilot, delivered in Victoria, British Columbia, from September 2015 to July 2019. This case study covers the development of the patient summaries pilot over the first four years of operation, describing the pilot implementation, local network of project partners, technical components of the patient summaries’ development, provider perspectives, and project outcomes. A discussion of the conditions for success is included. As part of the General Practice Service Committee’s (GPSC) ongoing evaluation of Patient Medical Home (PMH)initiatives in BC, this case study helps to build a provincial picture of PMH innovation and implementation."
Health Authority
Island
Division
Victoria Division of Family Practice
South Island Division of Family Practice
Program
Shared Care
Corporate Author
General Practice Services Committee
Published Date
2021-09
Topics
Transitions in Care
Evaluation
Technology
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/VictoriaandSouthIsland-PatientSummaries_CaseStudy.pdf
Description
This report presents findings from a case study of the Patient Summaries Pilot, delivered in Victoria, British Columbia, from September 2015 to July 2019. This case study covers the development of the patient summaries pilot over the first four years of operation, describing the pilot implementation, local network of project partners, technical components of the patient summaries’ development, provider perspectives, and project outcomes. A discussion of the conditions for success is included. As part of the General Practice Service Committee’s (GPSC) ongoing evaluation of Patient Medical Home (PMH)initiatives in BC, this case study helps to build a provincial picture of PMH innovation and implementation.
Less detail

Victoria and South Island - Patient Summaries Case Study - Executive Summary

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1591
Health Authority
Island
Division
Victoria Division of Family Practice
South Island Division of Family Practice
Program
Shared Care
Published Date
2021-09
Link to File
/media/divresources/VictoriaandSouthIsland-PatientSummaries_CaseStudy-ExecutiveSummary.pdf
Description
"This report presents findings from a case study of the Patient Summaries Pilot, delivered in Victoria, British Columbia, from September 2015 to July 2019. This case study covers the development of the patient summaries pilot over the first four years of operation, describing the pilot implementation, local network of project partners, technical components of the patient summaries’ development, provider perspectives, and project outcomes. A discussion of the conditions for success is included. As part of the General Practice Service Committee’s (GPSC) ongoing evaluation of Patient Medical Home (PMH)initiatives in BC, this case study helps to build a provincial picture of PMH innovation and implementation."
Health Authority
Island
Division
Victoria Division of Family Practice
South Island Division of Family Practice
Program
Shared Care
Corporate Author
General Practice Services Committee
Published Date
2021-09
Topics
Transitions in Care
Evaluation
Technology
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/VictoriaandSouthIsland-PatientSummaries_CaseStudy-ExecutiveSummary.pdf
Description
This report presents findings from a case study of the Patient Summaries Pilot, delivered in Victoria, British Columbia, from September 2015 to July 2019. This case study covers the development of the patient summaries pilot over the first four years of operation, describing the pilot implementation, local network of project partners, technical components of the patient summaries’ development, provider perspectives, and project outcomes. A discussion of the conditions for success is included. As part of the General Practice Service Committee’s (GPSC) ongoing evaluation of Patient Medical Home (PMH)initiatives in BC, this case study helps to build a provincial picture of PMH innovation and implementation.
Less detail

NP Infrastructure Funding for Divisions of Family Practice - Q&A

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1608
Published Date
2021-11-01
Link to File
/media/divresources/NPInfrastructureFundingforDivisions_November_2021.pdf
Description
"This Q&A summarizes all the questions the GPSC and NNPBC have received about the inclusion of NPs as full voting members in Divisions."
Corporate Author
General Practice Services Committee
Nurses and Nurse Practitioners of BC
Published Date
2021-11-01
Topics
Funding
Resource Type
FAQ
File Type
Pdf
Link to File
/media/divresources/NPInfrastructureFundingforDivisions_November_2021.pdf
Description
This Q&A summarizes all the questions the GPSC and NNPBC have received about the inclusion of NPs as full voting members in Divisions.
Less detail
Published Date
2021
Link to File
/media/divresources/Team_Based_Care_Readiness _Tool_Test_VersionMarch24.pdf
Description
"The Team-Based Care Readiness tool determines if support is needed prior to team-based care implementation to support a team’s success in moving forward with implementation. The readiness tool is meant to guide a conversation with a clinic and is intended to be used with a coach to support the discussion and identify areas for potential support."
Corporate Author
General Practice Services Committee
Published Date
2021
Topics
Team-Based Care
Quality Improvement
Team-Based Care: Exploring & Engaging Stage
Resource Type
Tool
File Type
Pdf
Link to File
/media/divresources/Team_Based_Care_Readiness _Tool_Test_VersionMarch24.pdf
Description
The Team-Based Care Readiness tool determines if support is needed prior to team-based care implementation to support a team’s success in moving forward with implementation. The readiness tool is meant to guide a conversation with a clinic and is intended to be used with a coach to support the discussion and identify areas for potential support.
Less detail
Published Date
2021
Link to File
/media/divresources/PCN_COK_Terms_of_Reference_final.pdf
Description
"This document shows an example of a terms of reference (TOR) for a PCN operations group. It was created by the Central Okanagan PCN Operations Group and can be used as a guide or template by other PCNs."
Personal Author
Central Okanagan PCN
Published Date
2021
Topics
Primary Care Network
Governance
PCN Resource Shareout Documents
Resource Type
Template
File Type
Pdf
Link to File
/media/divresources/PCN_COK_Terms_of_Reference_final.pdf
Description
This document shows an example of a terms of reference (TOR) for a PCN operations group. It was created by the Central Okanagan PCN Operations Group and can be used as a guide or template by other PCNs.
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48 public records – page 1 of 3.