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- Published Date
- 2011-11-14
- Link to File
- https://www.youtube.com/watch?v=FXjLeFQFPAQ
- Description
- "A video presentation on how to use the 5 Whys to discover the root causes underlying an issue."
- Corporate Author
- 2020 Delivery Academy
- Published Date
- 2011-11-14
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=FXjLeFQFPAQ
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
- Recording Length
- 4min, 7sec
- Description
- A video presentation on how to use the 5 Whys to discover the root causes underlying an issue.
Administration Handbook
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource388
- Program
- Divisions of Family Practice
- Published Date
- 2011-03
- Description
- "This Administration Handbook is designed to provide local divisions with guidance regarding all administrative matters and to enable a division to operate effectively. It is intended primarily for the person who is responsible for the day-to-day operations of a division."
- Program
- Divisions of Family Practice
- Corporate Author
- General Practice Services Committee
- Published Date
- 2011-03
- Topics
- Operations
- Resource Type
- Manual
- File Type
- Description
- This Administration Handbook is designed to provide local divisions with guidance regarding all administrative matters and to enable a division to operate effectively. It is intended primarily for the person who is responsible for the day-to-day operations of a division.
Burnaby DoFP Neighbourhood Networks Case Study - Executive Summary
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1605
- Division
- Burnaby Division of Family Practice
- Published Date
- 2022-02
- Description
- "This document is the executive summary of the Burnaby DoFP Neighbourhood Networks case study. As part of GPSC commitment to the development of physician networks as a key component of primary care system change, the Burnaby DoFP Neighborhood Network case study explores the development and implementation of three neighborhood networks in Burnaby. The creation of neighborhood networks in Burnaby was prompted by family physicians who recognized the need to bring together family physicians from across local communities to increase their interconnectedness, provide opportunities for local Primary Care Network planning, and enable methods for sharing care with each other with the goal of improving patient access to medical care across Burnaby. Burnaby’s neighborhood networks have supported family physicians to connect socially, learn from each other, identify options for locum coverage and after-hours care, and support referrals to specialist care throughout the networks. Key outcomes: family physicians were able to increase patients’ access to care by referring patients to their family physician peers, expanding their use of locums, working on the development of an Urgent and Primary Care Clinic, and procuring additional healthcare resources for the neighborhood networks. A discussion of the neighborhood network's future goals and next steps is included."
- Division
- Burnaby Division of Family Practice
- Corporate Author
- General Practice Services Committee
- Published Date
- 2022-02
- Resource Type
- Summary
- File Type
- Description
- This document is the executive summary of the Burnaby DoFP Neighbourhood Networks case study. As part of GPSC commitment to the development of physician networks as a key component of primary care system change, the Burnaby DoFP Neighborhood Network case study explores the development and implementation of three neighborhood networks in Burnaby. The creation of neighborhood networks in Burnaby was prompted by family physicians who recognized the need to bring together family physicians from across local communities to increase their interconnectedness, provide opportunities for local Primary Care Network planning, and enable methods for sharing care with each other with the goal of improving patient access to medical care across Burnaby. Burnaby’s neighborhood networks have supported family physicians to connect socially, learn from each other, identify options for locum coverage and after-hours care, and support referrals to specialist care throughout the networks. Key outcomes: family physicians were able to increase patients’ access to care by referring patients to their family physician peers, expanding their use of locums, working on the development of an Urgent and Primary Care Clinic, and procuring additional healthcare resources for the neighborhood networks. A discussion of the neighborhood network's future goals and next steps is included.
Burnaby DoFP Neighbourhood Networks Case Study - Full Report
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1606
- Division
- Burnaby Division of Family Practice
- Published Date
- 2022-02
- Description
- "This document details the full case study on the Burnaby DoFP Neighborhood Networks. As part of GPSC commitment to the development of physician networks as a key component of primary care system change, the Burnaby DoFP Neighborhood Network case study explores the development and implementation of three neighborhood networks in Burnaby. The creation of neighborhood networks in Burnaby was prompted by family physicians who recognized the need to bring together family physicians from across local communities to increase their interconnectedness, provide opportunities for local Primary Care Network planning, and enable methods for sharing care with each other with the goal of improving patient access to medical care across Burnaby. Burnaby’s neighborhood networks have supported family physicians to connect socially, learn from each other, identify options for locum coverage and after-hours care, and support referrals to specialist care throughout the networks. Key outcomes: family physicians were able to increase patients’ access to care by referring patients to their family physician peers, expanding their use of locums, working on the development of an Urgent and Primary Care Clinic, and procuring additional healthcare resources for the neighborhood networks. A discussion of the neighborhood network's future goals and next steps is included."
- Division
- Burnaby Division of Family Practice
- Corporate Author
- General Practice Services Committee
- Published Date
- 2022-02
- Resource Type
- Case Study
- File Type
- Description
- This document details the full case study on the Burnaby DoFP Neighborhood Networks. As part of GPSC commitment to the development of physician networks as a key component of primary care system change, the Burnaby DoFP Neighborhood Network case study explores the development and implementation of three neighborhood networks in Burnaby. The creation of neighborhood networks in Burnaby was prompted by family physicians who recognized the need to bring together family physicians from across local communities to increase their interconnectedness, provide opportunities for local Primary Care Network planning, and enable methods for sharing care with each other with the goal of improving patient access to medical care across Burnaby. Burnaby’s neighborhood networks have supported family physicians to connect socially, learn from each other, identify options for locum coverage and after-hours care, and support referrals to specialist care throughout the networks. Key outcomes: family physicians were able to increase patients’ access to care by referring patients to their family physician peers, expanding their use of locums, working on the development of an Urgent and Primary Care Clinic, and procuring additional healthcare resources for the neighborhood networks. A discussion of the neighborhood network's future goals and next steps is included.
Chronic Disease Service Map - White Rock South Surrey
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1674
- Program
- Primary Care Networks
- Published Date
- 2022
- Description
- "This document shows an example an intermediate risk factors of chronic diseases service map. It was created by the White Rock/South Surrey PCN and can be used as a guide or template by other PCNs."
- Program
- Primary Care Networks
- Personal Author
- White Rock South Surrey PCN
- Published Date
- 2022
- File Type
- Description
- This document shows an example an intermediate risk factors of chronic diseases service map. It was created by the White Rock/South Surrey PCN and can be used as a guide or template by other PCNs.
Chronic Obstructive Pulmonary Disease (COPD) Service Map - White Rock South Surrey
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1675
- Program
- Primary Care Networks
- Published Date
- 2022
- Link to File
- /media/divresources/WRSS -COPD-Service-Map.pdf
- Description
- "This document shows an example an intermediate risk factors of chronic diseases service map. It was created by the White Rock/South Surrey PCN and can be used as a guide or template by other PCNs."
- Program
- Primary Care Networks
- Personal Author
- White Rock South Surrey PCN
- Published Date
- 2022
- File Type
- Link to File
- /media/divresources/WRSS -COPD-Service-Map.pdf
- Description
- This document shows an example an intermediate risk factors of chronic diseases service map. It was created by the White Rock/South Surrey PCN and can be used as a guide or template by other PCNs.
Clinic Onboarding Process – Central Okanagan
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1712
- Program
- Primary Care Networks
- Published Date
- 2022
- Link to File
- /media/divresources/COK-PCN-Process-Manual-FINAL.pdf
- Description
- "This document shows an example of a clinic onboarding process manual. It was created by the Central Okanagan PCN and can be used as a guide or template by other PCNs."
- Program
- Primary Care Networks
- Personal Author
- Central Okanagan PCN
- Published Date
- 2022
- File Type
- Link to File
- /media/divresources/COK-PCN-Process-Manual-FINAL.pdf
- Description
- This document shows an example of a clinic onboarding process manual. It was created by the Central Okanagan PCN and can be used as a guide or template by other PCNs.
Clinic & Team Lead Handbook – Central Okanagan
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1711
- Program
- Primary Care Networks
- Published Date
- 2022
- Description
- "This document shows an example of clinic and team lead handbook. It was created by the Central Okanagan PCN and can be used as a guide or template by other PCNs."
- Program
- Primary Care Networks
- Personal Author
- Central Okanagan PCN
- Published Date
- 2022
- File Type
- Description
- This document shows an example of clinic and team lead handbook. It was created by the Central Okanagan PCN and can be used as a guide or template by other PCNs.
Common Provincial PCN Evaluation Indicators
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1687
- Program
- Primary Care Networks
- Published Date
- 2022
- Description
- "This document is a draft of the common PCN community evaluation indicators. It was created by the FPSC Evaluation team and can be used as a guide or template by PCNs."
- Program
- Primary Care Networks
- Published Date
- 2022
- File Type
- Word
- Description
- This document is a draft of the common PCN community evaluation indicators. It was created by the FPSC Evaluation team and can be used as a guide or template by PCNs.
Communications Manager - Job Description
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1617
- Division
- White Rock South Surrey Division of Family Practice
- Published Date
- 2022-05-27
- Description
- "This is a job description created by the WRSS division for the position of communications manager. This can be used as a template or starting point for other divisions hiring for the same or similar role."
- Division
- White Rock South Surrey Division of Family Practice
- Corporate Author
- White Rock South Surrey Division of Family Practice
- Published Date
- 2022-05-27
- Topics
- Human Resources
- Resource Type
- Job Description
- File Type
- Word
- Description
- This is a job description created by the WRSS division for the position of communications manager. This can be used as a template or starting point for other divisions hiring for the same or similar role.
Cowichan Maternity Clinic: Now Open And Accepting Patients
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource360
- Health Authority
- Island
- Division
- Cowichan Valley Division of Family Practice
- Program
- Divisions of Family Practice
- Published Date
- 2011-03
- Description
- "An advertisment for the opening of the Cowichan Maternity Clinic."
- Health Authority
- Island
- Division
- Cowichan Valley Division of Family Practice
- Program
- Divisions of Family Practice
- Corporate Author
- Cowichan Valley Division of Family Practice
- Published Date
- 2011-03
- Topics
- Maternity Care
- Resource Type
- Ad
- File Type
- Description
- An advertisment for the opening of the Cowichan Maternity Clinic.
Cowichan Maternity Clinic: Now Open And Accepting Patients
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource362
- Health Authority
- Island
- Division
- Cowichan Valley Division of Family Practice
- Program
- Divisions of Family Practice
- Published Date
- 2011-03
- Description
- "A tri-fold brochure advertisment for the Cowichan Maternity Clinic."
- Health Authority
- Island
- Division
- Cowichan Valley Division of Family Practice
- Program
- Divisions of Family Practice
- Corporate Author
- Cowichan Valley Division of Family Practice
- Published Date
- 2011-03
- Topics
- Maternity Care
- Resource Type
- Ad
- File Type
- Description
- A tri-fold brochure advertisment for the Cowichan Maternity Clinic.
- Published Date
- 2011-11-10
- Link to File
- https://www.youtube.com/watch?v=A2491BJcyXA
- Description
- "This video is about Key Driver Diagram and how you use it to define the system by showing the factors that cause the outcomes."
- Corporate Author
- IHI Open School
- Published Date
- 2011-11-10
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=A2491BJcyXA
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/identifying-possible-changes-using-driver-diagram
- Recording Length
- 6min, 22sec
- Description
- This video is about Key Driver Diagram and how you use it to define the system by showing the factors that cause the outcomes.
Encounter, Attachment and Shift Reporting EMR Orientation Guide - Med Access
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1615
- Published Date
- 2022
- Link to File
- /media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Med-Access.pdf
- Description
- "The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan."
- Personal Author
- Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the EMR vendor
- Published Date
- 2022
- Resource Type
- Guide
- File Type
- Link to File
- /media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Med-Access.pdf
- Description
- The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan.
Encounter, Attachment and Shift Reporting EMR Orientation Guide - Oscar
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1620
- Published Date
- 2022
- Description
- "The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan."
- Personal Author
- Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the EMR vendor
- Published Date
- 2022
- Resource Type
- Guide
- File Type
- Description
- The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan.
Encounter, Attachment and Shift Reporting EMR Orientation Guide - Oscar Pro
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1616
- Published Date
- 2022
- Link to File
- /media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Oscar-Pro.pdf
- Description
- "The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan."
- Personal Author
- Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the EMR vendor
- Published Date
- 2022
- Resource Type
- Guide
- File Type
- Link to File
- /media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Oscar-Pro.pdf
- Description
- The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan.
Feedback From Meetings With and Surveys Completed By GPs and NPs (Draft)
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource365
- Health Authority
- Interior
- Division
- Kootenay Boundary Division of Family Practice
- Program
- Divisions of Family Practice
- Published Date
- 2011-05
- Health Authority
- Interior
- Division
- Kootenay Boundary Division of Family Practice
- Program
- Divisions of Family Practice
- Corporate Author
- Kootenay Boundary Division of Family Practice
- Published Date
- 2011-05
- Resource Type
- Report
- File Type
Feedback From the Regional Round Table for the Kootenay Boundary Division of Family Practice
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource366
- Health Authority
- Interior
- Division
- Kootenay Boundary Division of Family Practice
- Program
- Divisions of Family Practice
- Published Date
- 2011-05-12
- Link to File
- /media/divresources/CMEFinalReporMay12RoundTable.pdf
- Description
- "This report provides a summary of information from the discussions at the Regional Round Table in Castlegar on May 12, 2011, and an outline of the next steps."
- Health Authority
- Interior
- Division
- Kootenay Boundary Division of Family Practice
- Program
- Divisions of Family Practice
- Corporate Author
- Kootenay Boundary Division of Family Practice
- Published Date
- 2011-05-12
- Topics
- Recruitment and Retention
- Continuing Medical Education (CME)
- Practice Efficiencies and Support
- Seniors
- Mental Health and Substance Use
- Maternity Care
- Shared Care
- Event
- Kootenay Boundary Regional Roundtable
- Resource Type
- Report
- File Type
- Link to File
- /media/divresources/CMEFinalReporMay12RoundTable.pdf
- Description
- This report provides a summary of information from the discussions at the Regional Round Table in Castlegar on May 12, 2011, and an outline of the next steps.
Financial Systems Handbook
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource405
- Program
- Divisions of Family Practice
- Published Date
- 2011-03
- Description
- "This Financial Systems Handbook is designed to provide local divisions with guidance regarding all financial matters and to enable a division to manage funds effectively. This handbook contains: An overview of the elements of the financial system The principles on which the financial system is based The major activities related to planning, recording and reviewing finances, and Processes and mechanisms for maintaining accountability for the finances of the organization."
- Program
- Divisions of Family Practice
- Corporate Author
- General Practice Services Committee
- Published Date
- 2011-03
- Topics
- Finances
- Resource Type
- Manual
- File Type
- Description
- This Financial Systems Handbook is designed to provide local divisions with guidance regarding all financial matters and to enable a division to manage funds effectively. This handbook contains: An overview of the elements of the financial system The principles on which the financial system is based The major activities related to planning, recording and reviewing finances, and Processes and mechanisms for maintaining accountability for the finances of the organization.
Governance Handbook
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource404
- Program
- Divisions of Family Practice
- Published Date
- 2011-08
- Description
- "This Governance Handbook has been written as a resource to assist the boards and supporting staff/consultants1 of Divisions of Family Practice in the delivery of governance leadership. The purpose of this handbook is to: Provide information about standard requirements and best practices for non-profit organizations Identify the key roles and responsibilities of boards, directors and societies Provide a tool to assist in orienting and training board members Provide information about standard policies, along with some sample policies for the board to discuss and adapt to meet the Division’s unique needs Provide information that will assist Divisions in developing their own board handbooks"
- Program
- Divisions of Family Practice
- Corporate Author
- General Practice Services Committee
- Published Date
- 2011-08
- Topics
- Governance
- Resource Type
- Manual
- File Type
- Description
- This Governance Handbook has been written as a resource to assist the boards and supporting staff/consultants1 of Divisions of Family Practice in the delivery of governance leadership. The purpose of this handbook is to: Provide information about standard requirements and best practices for non-profit organizations Identify the key roles and responsibilities of boards, directors and societies Provide a tool to assist in orienting and training board members Provide information about standard policies, along with some sample policies for the board to discuss and adapt to meet the Division’s unique needs Provide information that will assist Divisions in developing their own board handbooks
