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- Published Date
- 2011-11-14
- Link to File
- https://www.youtube.com/watch?v=FXjLeFQFPAQ
- Description
- "A video presentation on how to use the 5 Whys to discover the root causes underlying an issue."
- Corporate Author
- 2020 Delivery Academy
- Published Date
- 2011-11-14
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=FXjLeFQFPAQ
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
- Recording Length
- 4min, 7sec
- Description
- A video presentation on how to use the 5 Whys to discover the root causes underlying an issue.
The 10 Building Blocks of High-Performing Primary Care - Article
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1120
- Published Date
- 2018-06-19
- Description
- "A supporting article to the presentation made during the Primary Care Awakens - Blue Sky Clinic Model Webinar. It highlights the essential elements of primary care, which are called the 10 building blocks of high-performing primary care."
- Personal Author
- Dr Thomas Bodenheimer, Amireh Ghorob, Rachel Willard-Grace, Dr Kevin Grumbach
- Published Date
- 2018-06-19
- Event
- Primary Care Awakens - Blue Sky Clinic Model Webinar
- Resource Type
- Article
- File Type
- Web page
- Originating web page
- http://www.annfammed.org/content/12/2/166.full
- Publisher
- Annals of Family Medicine
- Citation
- Bodenheimer T, Ghorob A, Willard-Grace R, Grumbach K. The 10 building blocks of high-performing primary care. Ann Fam Med 2014. Online.
- Description
- A supporting article to the presentation made during the Primary Care Awakens - Blue Sky Clinic Model Webinar. It highlights the essential elements of primary care, which are called the 10 building blocks of high-performing primary care.
30/60/90 Day Nurse Coordinator Check-In Template - Central Okanagan
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1710
- Program
- Primary Care Networks
- Description
- "This document shows an example of a nurse coordinator check-in template. It was created by the Central Okanagan PCN and can be used as a guide or template by other PCNs."
- Program
- Primary Care Networks
- Personal Author
- Central Okanagan PCN
- File Type
- Word
- Description
- This document shows an example of a nurse coordinator check-in template. It was created by the Central Okanagan PCN and can be used as a guide or template by other PCNs.
About PCN Document - Nanaimo
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1656
- Program
- Primary Care Networks
- Link to File
- /media/divresources/Nanaimo-PCN-ABOUT.pdf
- Description
- "This document shows an example of a introduction to a local PCN. It was created by the Nanaimo PCN and can be used as a guide or template by other PCNs."
- Program
- Primary Care Networks
- Personal Author
- Nanaimo PCN
- File Type
- Link to File
- /media/divresources/Nanaimo-PCN-ABOUT.pdf
- Description
- This document shows an example of a introduction to a local PCN. It was created by the Nanaimo PCN and can be used as a guide or template by other PCNs.
Accessing Treatment: What do Providers Experience? - Info Graphic
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1464
- Published Date
- 2017
- Description
- "A high-level visual illustration of the provider’s perspective into the many ways people can access treatment for substance use."
- Corporate Author
- Ministry of Mental Health and Addictions
- First Nations Health Authority
- General Practice Services Committee
- Ministry of Health
- BC Patient Safety & Quality Council
- Published Date
- 2017
- Topics
- Primary Care
- Community / Patient Navigation
- Community Resources
- Adverse Childhood Experiences
- Children and Youth
- Mental Health and Substance Use
- Resource Type
- Info Graphic
- File Type
- Description
- A high-level visual illustration of the provider’s perspective into the many ways people can access treatment for substance use.
The BC Primary Care Research Network: A Vehicle for Innovation and Transformation - Presentation
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1107
- Health Authority
- Vancouver Coastal
- Division
- Vancouver Division of Family Practice
- Published Date
- 2018-04-17
- Description
- "A presentation from the GPSC Summit 2018 on how divisions, health system partners, health professionals, and patients can get support from BC’s Primary Health Care Research Network to advance their health care innovations."
- Health Authority
- Vancouver Coastal
- Division
- Vancouver Division of Family Practice
- Corporate Author
- Vancouver Division of Family Practice
- University of British Columbia (UBC)
- Fraser Health Authority
- Ministry of Health
- Canadian Primary Care Sentinel Surveillance Network
- Personal Author
- Dr Sabrina Wong Dr Fiona Duncan Shana Ooms Annette Garm
- Published Date
- 2018-04-17
- Event
- GPSC Summit 2018
- Workshop
- The BC Primary Care Research Network: A Vehicle for Innovation and Transformation
- Resource Type
- Presentation
- File Type
- PowerPoint
- Description
- A presentation from the GPSC Summit 2018 on how divisions, health system partners, health professionals, and patients can get support from BC’s Primary Health Care Research Network to advance their health care innovations.
Blue Sky Clinic Building - Primary Care Plus - Webinar Presentation
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1118
- Health Authority
- Island
- Division
- Nanaimo Division of Family Practice
- Published Date
- 2018-06-19
- Link to File
- /media/divresources/PrimaryCareAwakens.pdf
- Description
- "A presentation from the Primary Care Awakens - Blue Sky Clinic Model Webinar on a new model of care designed to inspire engagement of early career family physicians into full service family practice."
- Health Authority
- Island
- Division
- Nanaimo Division of Family Practice
- Personal Author
- Dr Derek Poteryko, Dr Danielle Downe, Dr Shelly Chopra
- Published Date
- 2018-06-19
- Event
- Primary Care Awakens - Blue Sky Clinic Model Webinar
- Resource Type
- Presentation
- File Type
- Link to File
- /media/divresources/PrimaryCareAwakens.pdf
- Description
- A presentation from the Primary Care Awakens - Blue Sky Clinic Model Webinar on a new model of care designed to inspire engagement of early career family physicians into full service family practice.
Boundary Proof of Concept Patient Medical Home/Primary Care Networks - Case Study
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1395
- Health Authority
- Interior
- Division
- Kootenay Boundary Division of Family Practice
- Published Date
- 2019/02
- Link to File
- /media/divresources/BoundaryPoCCaseStudy.pdf
- Description
- "This case study is broken into the following main sections: 1) overview of case study approach, 2) Overview of Boundary PoC design and implementation, 3) Key outcomes achieved to date, 4) Key Boundary PoC successes, 5) Key enablers of success in the Boundary PoC process, 6) Key Boundary PoC challenges; and 7) Conclusions and recommendations."
- Health Authority
- Interior
- Division
- Kootenay Boundary Division of Family Practice
- Corporate Author
- General Practice Services Committee
- Kootenay Boundary Division of Family Practice
- Interior Health Authority
- Published Date
- 2019/02
- Resource Type
- Case Study
- File Type
- Link to File
- /media/divresources/BoundaryPoCCaseStudy.pdf
- Description
- This case study is broken into the following main sections: 1) overview of case study approach, 2) Overview of Boundary PoC design and implementation, 3) Key outcomes achieved to date, 4) Key Boundary PoC successes, 5) Key enablers of success in the Boundary PoC process, 6) Key Boundary PoC challenges; and 7) Conclusions and recommendations.
Building Collaborative Leadership
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1598
- Program
- Practice Support Program
- Published Date
- 2018
- Description
- "This tool helps teams to identify characteristics of different collaborative leadership approaches and set areas of focus to help them move towards collaborative leadership."
- Program
- Practice Support Program
- Corporate Author
- General Practice Services Committee
- Published Date
- 2018
- Resource Type
- Tool
- File Type
- Description
- This tool helps teams to identify characteristics of different collaborative leadership approaches and set areas of focus to help them move towards collaborative leadership.
Capturing the Patient Experience Instruction
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1371
- Published Date
- 2016
- Link to File
- http://www.hqontario.ca/Portals/0/Documents/qi/qi-capturing-patient-experience-instruction-sheet-en.pdf
- Description
- "This article describes how to capture the patient experience and it is important"
- Corporate Author
- Health Quality Ontario
- Published Date
- 2016
- Topics
- Quality Improvement
- Resource Type
- Article
- File Type
- Link to File
- http://www.hqontario.ca/Portals/0/Documents/qi/qi-capturing-patient-experience-instruction-sheet-en.pdf
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/mapping-current-situation
- Description
- This article describes how to capture the patient experience and it is important
Change and Engagement Framework – Comox
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1653
- Program
- Primary Care Networks
- Published Date
- 2020
- Description
- "This document shows an example of a change and engagment framework for a PCN. It was created by the Comox Valley PCN and can be used as a guide or template by other PCNs."
- Program
- Primary Care Networks
- Personal Author
- Comox Valley PCN
- Published Date
- 2020
- File Type
- Description
- This document shows an example of a change and engagment framework for a PCN. It was created by the Comox Valley PCN and can be used as a guide or template by other PCNs.
Change Concepts and Ideas
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1379
- Published Date
- 2016
- Link to File
- http://www.hqontario.ca/Portals/0/Documents/qi/qi-change-concepts-and-ideas-primer-en.pdf
- Description
- "This workbook goes into slightly more detail explaining some of the key change concepts"
- Corporate Author
- Health Quality Ontario
- Published Date
- 2016
- Topics
- Quality Improvement
- Resource Type
- Workbook
- File Type
- Link to File
- http://www.hqontario.ca/Portals/0/Documents/qi/qi-change-concepts-and-ideas-primer-en.pdf
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/changes-concepts-ideas
- Description
- This workbook goes into slightly more detail explaining some of the key change concepts
Choose the right care at the right place
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1300
- Health Authority
- Vancouver Coastal
- Division
- North Shore Division of Family Practice
- Published Date
- 2019
- Link to File
- http://www.divisionsbc.ca/sites/default/files/inline-images/Webp.net-resizeimage%20%283%29_4.jpg
- Description
- "A poster about the use of ER wisely"
- Health Authority
- Vancouver Coastal
- Division
- North Shore Division of Family Practice
- Corporate Author
- Vancouver Coastal Health
- North Shore Division of Family Practice
- Published Date
- 2019
- Topics
- Primary Care
- Resource Type
- Poster
- File Type
- jpg
- Link to File
- http://www.divisionsbc.ca/sites/default/files/inline-images/Webp.net-resizeimage%20%283%29_4.jpg
- Originating web page
- http://www.divisionsbc.ca/north-shore/our-initiatives/patient-focused/find-a-doctor
- Description
- A poster about the use of ER wisely
Chronic Disease Service Map - White Rock South Surrey
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1674
- Program
- Primary Care Networks
- Published Date
- 2022
- Description
- "This document shows an example an intermediate risk factors of chronic diseases service map. It was created by the White Rock/South Surrey PCN and can be used as a guide or template by other PCNs."
- Program
- Primary Care Networks
- Personal Author
- White Rock South Surrey PCN
- Published Date
- 2022
- File Type
- Description
- This document shows an example an intermediate risk factors of chronic diseases service map. It was created by the White Rock/South Surrey PCN and can be used as a guide or template by other PCNs.
Chronic Obstructive Pulmonary Disease (COPD) Service Map - White Rock South Surrey
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1675
- Program
- Primary Care Networks
- Published Date
- 2022
- Link to File
- /media/divresources/WRSS -COPD-Service-Map.pdf
- Description
- "This document shows an example an intermediate risk factors of chronic diseases service map. It was created by the White Rock/South Surrey PCN and can be used as a guide or template by other PCNs."
- Program
- Primary Care Networks
- Personal Author
- White Rock South Surrey PCN
- Published Date
- 2022
- File Type
- Link to File
- /media/divresources/WRSS -COPD-Service-Map.pdf
- Description
- This document shows an example an intermediate risk factors of chronic diseases service map. It was created by the White Rock/South Surrey PCN and can be used as a guide or template by other PCNs.
Clinical Pharmacist Onboarding Checklist – Vancouver
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1720
- Program
- Primary Care Networks
- Description
- "This document shows an example of a PCN co-located clinical pharmacist onboarding checklist. It was created by the Vancouver PCN and can be used as a guide or template by other PCNs."
- Program
- Primary Care Networks
- Personal Author
- Vancouver PCN
- File Type
- Description
- This document shows an example of a PCN co-located clinical pharmacist onboarding checklist. It was created by the Vancouver PCN and can be used as a guide or template by other PCNs.
Clinical Pharmacist onboarding Workflow – Vancouver
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1719
- Program
- Primary Care Networks
- Published Date
- 2023
- Link to File
- /media/divresources/Vancouver-PCN-Clinical- Pharmacist-Co-Location-Onboarding-Workflow-for-Division-Staff.pdf
- Description
- "This document shows an example of a PCN co-located clinical pharmacist workflow. It was created by the Vancouver PCN and can be used as a guide or template by other PCNs."
- Program
- Primary Care Networks
- Personal Author
- Vancouver PCN
- Published Date
- 2023
- File Type
- Link to File
- /media/divresources/Vancouver-PCN-Clinical- Pharmacist-Co-Location-Onboarding-Workflow-for-Division-Staff.pdf
- Description
- This document shows an example of a PCN co-located clinical pharmacist workflow. It was created by the Vancouver PCN and can be used as a guide or template by other PCNs.
Clinical Pharmacist Package for Clinics - Vancouver
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1718
- Program
- Primary Care Networks
- Published Date
- 2023
- Description
- "This document shows an example of a PCN clinical pharmacist package for clinics. It was created by the Vancouver PCN and can be used as a guide or template by other PCNs."
- Program
- Primary Care Networks
- Personal Author
- Vancouver PCN
- Published Date
- 2023
- File Type
- Description
- This document shows an example of a PCN clinical pharmacist package for clinics. It was created by the Vancouver PCN and can be used as a guide or template by other PCNs.
Clinic Onboarding Process – Central Okanagan
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1712
- Program
- Primary Care Networks
- Published Date
- 2022
- Link to File
- /media/divresources/COK-PCN-Process-Manual-FINAL.pdf
- Description
- "This document shows an example of a clinic onboarding process manual. It was created by the Central Okanagan PCN and can be used as a guide or template by other PCNs."
- Program
- Primary Care Networks
- Personal Author
- Central Okanagan PCN
- Published Date
- 2022
- File Type
- Link to File
- /media/divresources/COK-PCN-Process-Manual-FINAL.pdf
- Description
- This document shows an example of a clinic onboarding process manual. It was created by the Central Okanagan PCN and can be used as a guide or template by other PCNs.
Clinic & Team Lead Handbook – Central Okanagan
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1711
- Program
- Primary Care Networks
- Published Date
- 2022
- Description
- "This document shows an example of clinic and team lead handbook. It was created by the Central Okanagan PCN and can be used as a guide or template by other PCNs."
- Program
- Primary Care Networks
- Personal Author
- Central Okanagan PCN
- Published Date
- 2022
- File Type
- Description
- This document shows an example of clinic and team lead handbook. It was created by the Central Okanagan PCN and can be used as a guide or template by other PCNs.
