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- Published Date
- 2011-11-14
- Link to File
- https://www.youtube.com/watch?v=FXjLeFQFPAQ
- Description
- "A video presentation on how to use the 5 Whys to discover the root causes underlying an issue."
- Corporate Author
- 2020 Delivery Academy
- Published Date
- 2011-11-14
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=FXjLeFQFPAQ
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
- Recording Length
- 4min, 7sec
- Description
- A video presentation on how to use the 5 Whys to discover the root causes underlying an issue.
Best Advice Guide on Recovery-Oriented Mental Health and Addiction Care in the Patient’s Medical Home
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1171
- Published Date
- 2018/10/23
- Description
- "This document provides guidance for offering Mental Health & Addiction services using a recovery-oriented approach in the context of the PMH."
- Corporate Author
- Mental Health Commission of Canada (MHCC)
- College of Family Physicians of Canada
- Published Date
- 2018/10/23
- Resource Type
- Guide
- File Type
- Web page
- Originating web page
- https://patientsmedicalhome.ca/files/uploads/BAG_Mental_Health_ENG_web.pdf
- Description
- This document provides guidance for offering Mental Health & Addiction services using a recovery-oriented approach in the context of the PMH.
Decision-Making Template – Central Okanagan
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1625
- Description
- "This is an example of a PCN Operations Group Decision-Making Template. It was created by the Central Okanagan PCN Operations Group and can be used as a template or guide for other groups."
- Personal Author
- Central Okanagan PCN
- Resource Type
- Template
- File Type
- Excel
- Description
- This is an example of a PCN Operations Group Decision-Making Template. It was created by the Central Okanagan PCN Operations Group and can be used as a template or guide for other groups.
- Published Date
- 2011-11-10
- Link to File
- https://www.youtube.com/watch?v=A2491BJcyXA
- Description
- "This video is about Key Driver Diagram and how you use it to define the system by showing the factors that cause the outcomes."
- Corporate Author
- IHI Open School
- Published Date
- 2011-11-10
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=A2491BJcyXA
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/identifying-possible-changes-using-driver-diagram
- Recording Length
- 6min, 22sec
- Description
- This video is about Key Driver Diagram and how you use it to define the system by showing the factors that cause the outcomes.
Family Physician Guide for Depression, Anxiety Disorders, Early Psychosis, and Substance Use Disorders
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1315
- Division
- Rural and Remote Division of Family Practice
- Program
- Shared Care
- Published Date
- 2017-03
- Description
- "This is the Family Physician Guide for Depression, Anxiety Disorders, Early Psychosis, and Substance Use Disorders"
- Division
- Rural and Remote Division of Family Practice
- Program
- Shared Care
- Corporate Author
- Faculty of Health Sciences Simon Fraser University
- Published Date
- 2017-03
- Resource Type
- Guide
- File Type
- Originating web page
- http://www.divisionsbc.ca/rural-and-remote/resources/other-links
- Description
- This is the Family Physician Guide for Depression, Anxiety Disorders, Early Psychosis, and Substance Use Disorders
Fishbone Diagram Tool: Cause and Effect Template
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1373
- Published Date
- 2016
- Description
- "Use this template to create a Fishbone diagram."
- Corporate Author
- Health Quality Ontario
- Published Date
- 2016
- Topics
- Quality Improvement
- Resource Type
- Guide
- File Type
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
- Description
- Use this template to create a Fishbone diagram.
Governance as Leadership: Reframing the Work of the Nonprofit Board
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource3
- Published Date
- 2007-10-29
- Description
- "This document presents a summary of “Governance as Leadership: Reframing the Work of the Nonprofit Board,” a seminar sponsored by The Pew Fund for Health and Human Services. Held on October 29, 2007, the seminar was part of The Pew Charitable Trusts’ information series called Programs Adjusting to a Changing Environment (PACE), created to improve nonprofits’ ability to succeed by providing them with critical information, tools and technical assistance."
- Corporate Author
- The Pew Fund for Health and Human Services
- Published Date
- 2007-10-29
- Topics
- Governance
- Event
- Co-ED Learning Labs
- Workshop
- Day 1
- Resource Type
- Summary
- File Type
- Description
- This document presents a summary of “Governance as Leadership: Reframing the Work of the Nonprofit Board,” a seminar sponsored by The Pew Fund for Health and Human Services. Held on October 29, 2007, the seminar was part of The Pew Charitable Trusts’ information series called Programs Adjusting to a Changing Environment (PACE), created to improve nonprofits’ ability to succeed by providing them with critical information, tools and technical assistance.
Governance Fundamentals Guidebook
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1584
- Published Date
- 2021-04
- Description
- "The aim of this Governance Guidebook is to strengthen governance and leadership capacity among Divisions and MSAs across the province. It includes tools and resources to proactively develop and enhance effective governance practices. Divisions of Family Practice and Medical Staff Associations / Physician Societies are the intended audience of this Guidebook."
- Corporate Author
- Facility Engagement Initiative
- NM Consulting Inc.
- Sayers Consulting
- Published Date
- 2021-04
- Topics
- Governance
- Resource Type
- Guide
- File Type
- Originating web page
- https://divisionsbc.ca/provincial/resources/governance-fundamentals-guidebook
- Description
- The aim of this Governance Guidebook is to strengthen governance and leadership capacity among Divisions and MSAs across the province. It includes tools and resources to proactively develop and enhance effective governance practices. Divisions of Family Practice and Medical Staff Associations / Physician Societies are the intended audience of this Guidebook.
- Health Authority
- Interior
- Division
- Kootenay Boundary Division of Family Practice
- Program
- Divisions of Family Practice
- Published Date
- 2014-06-01
- Link to File
- /media/divresources/KBDivGovernanceMap.pdf
- Description
- "A visual summary of the Kootenay Boundary Division's governance."
- Health Authority
- Interior
- Division
- Kootenay Boundary Division of Family Practice
- Program
- Divisions of Family Practice
- Corporate Author
- Kootenay Boundary Division of Family Practice
- Published Date
- 2014-06-01
- Topics
- Governance
- Resource Type
- Summary
- File Type
- Link to File
- /media/divresources/KBDivGovernanceMap.pdf
- Description
- A visual summary of the Kootenay Boundary Division's governance.
Hoshin Policy Deployment Templates: X-Matrix
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1389
- Published Date
- 2017
- Link to File
- https://www.leanmethods.com/resources/tools-templates/hoshin-policy-deployment-templates-x-matrix/
- Description
- "This template provides a detailed framework for strategy deployment"
- Corporate Author
- BMGI
- Published Date
- 2017
- Topics
- Quality Improvement
- Resource Type
- Template
- File Type
- Web page
- Link to File
- https://www.leanmethods.com/resources/tools-templates/hoshin-policy-deployment-templates-x-matrix/
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/strategy-deployment
- Description
- This template provides a detailed framework for strategy deployment
How to Write a SMART Goal
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1360
- Published Date
- 2012-12-24
- Link to File
- https://www.youtube.com/watch?v=0Mi9_XEXQqc
- Description
- "A quick explanation of how to write a SMART Goal."
- Corporate Author
- Project Smart
- Published Date
- 2012-12-24
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=0Mi9_XEXQqc
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/defining-aim
- Description
- A quick explanation of how to write a SMART Goal.
Implementation Key Areas Template
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1385
- Published Date
- 2016
- Description
- "This will allow you to formalize and document the resources and training required to carry out your implementation plan."
- Corporate Author
- Health Quality Ontario
- Published Date
- 2016
- Topics
- Quality Improvement
- Resource Type
- Template
- File Type
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/implementing-spreading-changes
- Description
- This will allow you to formalize and document the resources and training required to carry out your implementation plan.
Implementing and Sustaining Changes
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1383
- Published Date
- 2016
- Link to File
- http://www.hqontario.ca/Portals/0/Documents/qi/qi-implementing-and-sustaining-changes-primer-en.pdf
- Description
- "This document outlines some of the important considerations and can be used along with the instruction sheet to ensure the best chances of success"
- Corporate Author
- Health Quality Ontario
- Published Date
- 2016
- Topics
- Quality Improvement
- Resource Type
- Guide
- File Type
- Link to File
- http://www.hqontario.ca/Portals/0/Documents/qi/qi-implementing-and-sustaining-changes-primer-en.pdf
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/implementing-spreading-changes
- Description
- This document outlines some of the important considerations and can be used along with the instruction sheet to ensure the best chances of success
Keynote Repeat - Collaborating and Leading Through Transformational Change - Recording
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1499
- Published Date
- 2019-10-11
- Description
- "The Keynote address was repeated October 11, and this is the recording of the webinar from the GPSC Summit 2019."
- Published Date
- 2019-10-11
- Topics
- Governance
- Human Resources
- Management
- Event
- GPSC Summit 2019
- Workshop
- Collaborating and Leading Through Transformational Change - Webinar
- Resource Type
- Audio Recording
- Video Recording
- File Type
- Web page
- MP4
- Recording Length
- 1hr 11mins 14secs
- Description
- The Keynote address was repeated October 11, and this is the recording of the webinar from the GPSC Summit 2019.
Leadership in Quality Improvement
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1339
- Published Date
- 2014-08-20
- Description
- "This recorded webinar lasting 24 minutes is presented by Liz Lamb specifically for the Divisions, and looks at a high level role of Leadership in Quality improvement."
- Personal Author
- Liz Lamb
- Published Date
- 2014-08-20
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/leadership-qi
- Recording Length
- 24min 4sec
- Description
- This recorded webinar lasting 24 minutes is presented by Liz Lamb specifically for the Divisions, and looks at a high level role of Leadership in Quality improvement.
Measurement for Improvement
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1363
- Published Date
- 2013-02-13
- Link to File
- https://www.youtube.com/watch?v=Za1o77jAnbw
- Description
- "This video Mike explains the seven steps to measurement for improvement"
- Corporate Author
- NHS Institute for Innovation and Improvement
- Personal Author
- Mike Davidge
- Published Date
- 2013-02-13
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=Za1o77jAnbw
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-measurement-plan
- Recording Length
- 9min, 52sec
- Description
- This video Mike explains the seven steps to measurement for improvement
Measurement for Quality Improvement
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1367
- Published Date
- 2013
- Description
- "This is a workbook which walks through quality improvement measurement."
- Corporate Author
- Health Quality Ontario
- Published Date
- 2013
- Topics
- Quality Improvement
- Resource Type
- Guide
- File Type
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-measurement-plan
- Description
- This is a workbook which walks through quality improvement measurement.
Measuring Improvement
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1364
- Published Date
- 2014-06-12
- Link to File
- https://www.youtube.com/watch?v=NzdT0oDQsBM
- Description
- "This video talks about how do we measure improvement?"
- Corporate Author
- ImpactBC
- Published Date
- 2014-06-12
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=NzdT0oDQsBM
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-measurement-plan
- Recording Length
- 2min, 29sec
- Description
- This video talks about how do we measure improvement?
Pathway To Partnership: Aboriginal Crisis Response
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource903
- Health Authority
- Interior
- Division
- South Okanagan Similkameen Division of Family Practice
- Published Date
- 2017
- Link to File
- https://www.youtube.com/watch?v=4dl4lYmCK_U
- Description
- "A video about coming together to improve aboriginal child and youth mental health in the South Okanagan Similkameen. Partners involved in the project: Okanagan Nation Alliance"
- "Penticton Indian Band"
- "Osoyoos Indian Band"
- " Upper Similkameen Indian Band"
- " Lower Similkameen Indian Band"
- " Abbotsford Division of Family Practice"
- " Ministry of Children and Family Development"
- " Interior Health Authority"
- " South Okanagan Similkameen Division of Family Practice"
- " Emergency and Family Physicians"
- Health Authority
- Interior
- Division
- South Okanagan Similkameen Division of Family Practice
- Corporate Author
- South Okanagan Similkameen Division of Family Practice
- Published Date
- 2017
- Resource Type
- Video Recording
- Link to File
- https://www.youtube.com/watch?v=4dl4lYmCK_U
- Recording Length
- 11m 36s
- Description
- A video about coming together to improve aboriginal child and youth mental health in the South Okanagan Similkameen. Partners involved in the project: Okanagan Nation Alliance
- Penticton Indian Band
- Osoyoos Indian Band
- Upper Similkameen Indian Band
- Lower Similkameen Indian Band
- Abbotsford Division of Family Practice
- Ministry of Children and Family Development
- Interior Health Authority
- South Okanagan Similkameen Division of Family Practice
- Emergency and Family Physicians
Patient Medical Home in rural communities: What are the realities? - Video
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1009
- Health Authority
- Interior
- Division
- Kootenay Boundary Division of Family Practice
- Published Date
- 2017-06-20
- Link to File
- https://youtu.be/SKHfIm1f8gs
- Description
- "Dr. David Merry's video presentation at the Patient Medical Home in rural communities: What are the realities? session at the GPSC Spring Summit 2017."
- Health Authority
- Interior
- Division
- Kootenay Boundary Division of Family Practice
- Personal Author
- Dr. David Merry
- Published Date
- 2017-06-20
- Event
- GPSC Spring Summit 2017
- Workshop
- Patient Medical Home in rural communities: What are the realities?
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://youtu.be/SKHfIm1f8gs
- Recording Length
- 13min 25sec
- Description
- Dr. David Merry's video presentation at the Patient Medical Home in rural communities: What are the realities? session at the GPSC Spring Summit 2017.