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Boundary Proof of Concept Patient Medical Home/Primary Care Networks - Case Study

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1395
Health Authority
Interior
Division
Kootenay Boundary Division of Family Practice
Published Date
2019/02
Link to File
/media/divresources/BoundaryPoCCaseStudy.pdf
Description
"This case study is broken into the following main sections: 1) overview of case study approach, 2) Overview of Boundary PoC design and implementation, 3) Key outcomes achieved to date, 4) Key Boundary PoC successes, 5) Key enablers of success in the Boundary PoC process, 6) Key Boundary PoC challenges; and 7) Conclusions and recommendations."
Health Authority
Interior
Division
Kootenay Boundary Division of Family Practice
Corporate Author
General Practice Services Committee
Kootenay Boundary Division of Family Practice
Interior Health Authority
Published Date
2019/02
Topics
Evaluation
Patient Medical Home
Primary Care Network
Team-Based Care
Quality Improvement
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/BoundaryPoCCaseStudy.pdf
Description
This case study is broken into the following main sections: 1) overview of case study approach, 2) Overview of Boundary PoC design and implementation, 3) Key outcomes achieved to date, 4) Key Boundary PoC successes, 5) Key enablers of success in the Boundary PoC process, 6) Key Boundary PoC challenges; and 7) Conclusions and recommendations.
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Burnaby DoFP Neighbourhood Networks Case Study - Full Report

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1606
Division
Burnaby Division of Family Practice
Published Date
2022-02
Link to File
/media/divresources/BurnabyDoFP_NeighborhoodNetworksCaseStudy_Full_Report.pdf
Description
"This document details the full case study on the Burnaby DoFP Neighborhood Networks. As part of GPSC commitment to the development of physician networks as a key component of primary care system change, the Burnaby DoFP Neighborhood Network case study explores the development and implementation of three neighborhood networks in Burnaby. The creation of neighborhood networks in Burnaby was prompted by family physicians who recognized the need to bring together family physicians from across local communities to increase their interconnectedness, provide opportunities for local Primary Care Network planning, and enable methods for sharing care with each other with the goal of improving patient access to medical care across Burnaby. Burnaby’s neighborhood networks have supported family physicians to connect socially, learn from each other, identify options for locum coverage and after-hours care, and support referrals to specialist care throughout the networks. Key outcomes: family physicians were able to increase patients’ access to care by referring patients to their family physician peers, expanding their use of locums, working on the development of an Urgent and Primary Care Clinic, and procuring additional healthcare resources for the neighborhood networks. A discussion of the neighborhood network's future goals and next steps is included."
Division
Burnaby Division of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2022-02
Topics
Primary Care Network
Patient Medical Home
Evaluation
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/BurnabyDoFP_NeighborhoodNetworksCaseStudy_Full_Report.pdf
Description
This document details the full case study on the Burnaby DoFP Neighborhood Networks. As part of GPSC commitment to the development of physician networks as a key component of primary care system change, the Burnaby DoFP Neighborhood Network case study explores the development and implementation of three neighborhood networks in Burnaby. The creation of neighborhood networks in Burnaby was prompted by family physicians who recognized the need to bring together family physicians from across local communities to increase their interconnectedness, provide opportunities for local Primary Care Network planning, and enable methods for sharing care with each other with the goal of improving patient access to medical care across Burnaby. Burnaby’s neighborhood networks have supported family physicians to connect socially, learn from each other, identify options for locum coverage and after-hours care, and support referrals to specialist care throughout the networks. Key outcomes: family physicians were able to increase patients’ access to care by referring patients to their family physician peers, expanding their use of locums, working on the development of an Urgent and Primary Care Clinic, and procuring additional healthcare resources for the neighborhood networks. A discussion of the neighborhood network's future goals and next steps is included.
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Collaboration to Foster FP Networks in the Thompson Region Division of Family Practice - Case Study

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1394
Health Authority
Interior
Division
Thompson Region Division of Family Practice
Published Date
2019/02
Link to File
/media/divresources/FinalReport_CollaborationtoFosterFPnetworksThompsonRegionPMHCaseStudy_Dec2018.pdf
Description
"This case study employed four broad approaches to understand how PSP and the DoFP are working together to support the creation of networks. These approaches included: 1. A review of local documentation that focused on the relationship structure and current work taking place to support the development of FP networks. 2. A literature review which reviewed over 50 research articles, policy and position documents, guidelines, and best practices to focus on understanding how other groups across Canada and the developed world have worked together in primary care to create networks within primary care. These findings are available in Appendix 3. 3. Interviews with key stakeholders at a local, regional and provincial level to understand the various factors (i.e. political, environmental, technological, legal) influencing the development of FP networks in the Thompson Region and BC more broadly. The list of individuals interviewed is included in Appendix 1. 4. A survey of the members of the Thompson Region DoFP which asked questions on their current levels of networking and areas for which they see opportunities to network."
Health Authority
Interior
Division
Thompson Region Division of Family Practice
Corporate Author
General Practice Services Committee
Thompson Region Division of Family Practice
Published Date
2019/02
Topics
Evaluation
Patient Medical Home
Primary Care Network
Engagement
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/FinalReport_CollaborationtoFosterFPnetworksThompsonRegionPMHCaseStudy_Dec2018.pdf
Description
This case study employed four broad approaches to understand how PSP and the DoFP are working together to support the creation of networks. These approaches included: 1. A review of local documentation that focused on the relationship structure and current work taking place to support the development of FP networks. 2. A literature review which reviewed over 50 research articles, policy and position documents, guidelines, and best practices to focus on understanding how other groups across Canada and the developed world have worked together in primary care to create networks within primary care. These findings are available in Appendix 3. 3. Interviews with key stakeholders at a local, regional and provincial level to understand the various factors (i.e. political, environmental, technological, legal) influencing the development of FP networks in the Thompson Region and BC more broadly. The list of individuals interviewed is included in Appendix 1. 4. A survey of the members of the Thompson Region DoFP which asked questions on their current levels of networking and areas for which they see opportunities to network.
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Published Date
2015-01
Link to File
https://www.youtube.com/watch?v=EmZ2mVP_0ug&feature=youtu.be
Description
"This video introduces Developmental Evaluation, talks about what this approach means, how it can be used, and in what settings it is most appropriate."
Personal Author
Jamie Gamble
Published Date
2015-01
Topics
Evaluation
Resource Type
Video Recording
File Type
Web page
Link to File
https://www.youtube.com/watch?v=EmZ2mVP_0ug&feature=youtu.be
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-evaluation-planframework
Recording Length
1hour, 30min and 50sec
Description
This video introduces Developmental Evaluation, talks about what this approach means, how it can be used, and in what settings it is most appropriate.
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Exploring the Role of Collaborative Structures on Vancouver Island - Case Study

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1393
Health Authority
Island
Division
Campbell River and District Division of Family Practice
Comox Valley Division of Family Practice
Cowichan Valley Division of Family Practice
Nanaimo Division of Family Practice
Oceanside Division of Family Practice
Rural and Remote Division of Family Practice
South Island Division of Family Practice
Victoria Division of Family Practice
Published Date
2019/01
Link to File
/media/divresources/ExploringtheRoleofCollaborativestructuresonVancouverIsland_FinalSept182018.pdf
Description
"The purpose of this report is to: -Systematically measure the current collaboration between key stakeholder groups, -Establish an understanding of how the structures in place support collaboration between key stakeholder groups, -Facilitate learning and improvement within the collaborative structures on Vancouver Island, and -Support learning across the province based on the strengths and challenges on Vancouver Island."
Health Authority
Island
Division
Campbell River and District Division of Family Practice
Comox Valley Division of Family Practice
Cowichan Valley Division of Family Practice
Nanaimo Division of Family Practice
Oceanside Division of Family Practice
Rural and Remote Division of Family Practice
South Island Division of Family Practice
Victoria Division of Family Practice
Corporate Author
General Practice Services Committee
Island Health
Published Date
2019/01
Topics
Evaluation
Patient Medical Home
Primary Care Network
Engagement
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/ExploringtheRoleofCollaborativestructuresonVancouverIsland_FinalSept182018.pdf
Description
The purpose of this report is to: -Systematically measure the current collaboration between key stakeholder groups, -Establish an understanding of how the structures in place support collaboration between key stakeholder groups, -Facilitate learning and improvement within the collaborative structures on Vancouver Island, and -Support learning across the province based on the strengths and challenges on Vancouver Island.
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Program
Divisions of Family Practice
Published Date
2011-08
Link to File
/media/divresources/OrgDevGovernanceHandbookAugust2011FINAL.pdf
Description
"This Governance Handbook has been written as a resource to assist the boards and supporting staff/consultants1 of Divisions of Family Practice in the delivery of governance leadership. The purpose of this handbook is to: Provide information about standard requirements and best practices for non-profit organizations Identify the key roles and responsibilities of boards, directors and societies Provide a tool to assist in orienting and training board members Provide information about standard policies, along with some sample policies for the board to discuss and adapt to meet the Division’s unique needs Provide information that will assist Divisions in developing their own board handbooks"
Program
Divisions of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2011-08
Topics
Governance
Resource Type
Manual
File Type
Pdf
Link to File
/media/divresources/OrgDevGovernanceHandbookAugust2011FINAL.pdf
Description
This Governance Handbook has been written as a resource to assist the boards and supporting staff/consultants1 of Divisions of Family Practice in the delivery of governance leadership. The purpose of this handbook is to: Provide information about standard requirements and best practices for non-profit organizations Identify the key roles and responsibilities of boards, directors and societies Provide a tool to assist in orienting and training board members Provide information about standard policies, along with some sample policies for the board to discuss and adapt to meet the Division’s unique needs Provide information that will assist Divisions in developing their own board handbooks
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GPSC Patient Medical Home Evaluation - Webinar Recording

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1173
Health Authority
Interior
Fraser
Vancouver Coastal
Division
East Kootenay Division of Family Practice
Mission Division of Family Practice
North Shore Division of Family Practice
Kootenay Boundary Division of Family Practice
Rural and Remote Division of Family Practice
Published Date
2019-01-08
Link to File
https://attendee.gotowebinar.com/recording/5607426134844923906
Description
"The recording of the GPSC Patient Medical Home Evaluation Webinar."
Health Authority
Interior
Fraser
Vancouver Coastal
Division
East Kootenay Division of Family Practice
Mission Division of Family Practice
North Shore Division of Family Practice
Kootenay Boundary Division of Family Practice
Rural and Remote Division of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2019-01-08
Topics
Evaluation
Patient Medical Home
Event
GPSC Patient Medical Home Evaluation Webinar
Resource Type
Audio Recording
Video Recording
File Type
MP4
Link to File
https://attendee.gotowebinar.com/recording/5607426134844923906
Recording Length
1hrs 7min 55sec
Description
The recording of the GPSC Patient Medical Home Evaluation Webinar.
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Published Date
2019-07
Link to File
/media/divresources/IHIntroduction_Instructionsv11.pdf
Description
"These instruction sheets provide an overview of basic IntraHealth Profile functions for new users. This is an independent quick reference guide on getting started with IntraHealth Profile that has been created by physicians, for physicians."
Corporate Author
Recruitment and Retention Steering Comittee
Practice Support Program
Published Date
2019-07
Topics
EMR
Team-Based Care
Resource Type
Manual
File Type
Pdf
Link to File
/media/divresources/IHIntroduction_Instructionsv11.pdf
Description
These instruction sheets provide an overview of basic IntraHealth Profile functions for new users. This is an independent quick reference guide on getting started with IntraHealth Profile that has been created by physicians, for physicians.
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Introducing Most Significant Change to A GP for Me

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1348
Published Date
2015-01
Link to File
https://www.youtube.com/watch?v=-c4pwUYhsE4
Description
"This video introduces Most Significant Change as a qualitative evaluation method suitable for evaluation A GP for Me across British Columbia."
Personal Author
Terry Smutylo
Gaelle Bombereau
Published Date
2015-01
Topics
Evaluation
Resource Type
Video Recording
File Type
Pdf
Link to File
https://www.youtube.com/watch?v=-c4pwUYhsE4
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/evaluation-tools-most-significant-change-sample-survey
Recording Length
33min, 46sec
Description
This video introduces Most Significant Change as a qualitative evaluation method suitable for evaluation A GP for Me across British Columbia.
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Keynote Repeat - Collaborating and Leading Through Transformational Change - Recording

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1499
Published Date
2019-10-11
Link to File
https://register.gotowebinar.com/recording/6048568897661176589
Description
"The Keynote address was repeated October 11, and this is the recording of the webinar from the GPSC Summit 2019."
Published Date
2019-10-11
Topics
Governance
Human Resources
Management
Event
GPSC Summit 2019
Workshop
Collaborating and Leading Through Transformational Change - Webinar
Resource Type
Audio Recording
Video Recording
File Type
Web page
MP4
Link to File
https://register.gotowebinar.com/recording/6048568897661176589
Recording Length
1hr 11mins 14secs
Description
The Keynote address was repeated October 11, and this is the recording of the webinar from the GPSC Summit 2019.
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Kootenay Boundary DoFP - The Boundary Proof of Concept PMH/PCN - Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1178
Health Authority
Interior
Division
Kootenay Boundary Division of Family Practice
Published Date
2018-12
Link to File
/media/divresources/Boundary_PMHPCNCaseStudyResults.pdf
Description
"Presentation surrounding the case study detailing the collaborative initiative to implement a PMH/PCN in the Boundary region, and its results. This was provided by Kootenay Boundary during the GPSC Patient Medical Home Evaluation Webinar held January 2019."
Health Authority
Interior
Division
Kootenay Boundary Division of Family Practice
Corporate Author
Kootenay Boundary Division of Family Practice
General Practice Services Committee
Published Date
2018-12
Topics
Evaluation
Patient Medical Home
Primary Care Network
Event
GPSC Patient Medical Home Evaluation Webinar
Resource Type
Case Study
Presentation
File Type
Pdf
Link to File
/media/divresources/Boundary_PMHPCNCaseStudyResults.pdf
Description
Presentation surrounding the case study detailing the collaborative initiative to implement a PMH/PCN in the Boundary region, and its results. This was provided by Kootenay Boundary during the GPSC Patient Medical Home Evaluation Webinar held January 2019.
Less detail
Published Date
2019-07
Link to File
/media/divresources/MedAccessIntroduction_Instructionsv6.pdf
Description
"These instruction sheets provide an overview of basic Med-Access functions for new users. This is an independent quick reference guide on getting started with Med-Access that has been created by physicians, for physicians."
Corporate Author
Recruitment and Retention Steering Comittee
Practice Support Program
Published Date
2019-07
Topics
EMR
Team-Based Care
Resource Type
Manual
File Type
Pdf
Link to File
/media/divresources/MedAccessIntroduction_Instructionsv6.pdf
Description
These instruction sheets provide an overview of basic Med-Access functions for new users. This is an independent quick reference guide on getting started with Med-Access that has been created by physicians, for physicians.
Less detail
Published Date
2019-07
Link to File
/media/divresources/MOISEMRIntroduction_InstructionSheetsv5.pdf
Description
"These instruction sheets provide an overview of basic MOIS functions for new users. This is an independent quick reference guide on getting started with MOIS that has been created by physicians, for physicians."
Corporate Author
Recruitment and Retention Steering Comittee
Practice Support Program
Published Date
2019-07
Topics
EMR
Team-Based Care
Resource Type
Manual
File Type
Pdf
Link to File
/media/divresources/MOISEMRIntroduction_InstructionSheetsv5.pdf
Description
These instruction sheets provide an overview of basic MOIS functions for new users. This is an independent quick reference guide on getting started with MOIS that has been created by physicians, for physicians.
Less detail
Published Date
2019-07
Link to File
/media/divresources/OscarEMRIntroduction_InstructionSheets_v4.pdf
Description
"These instruction sheets provide an overview of basic OSCAR functions for new users. This is an independent quick reference guide on getting started with OSCAR that has been created by physicians, for physicians."
Corporate Author
Recruitment and Retention Steering Comittee
Practice Support Program
Published Date
2019-07
Topics
EMR
Team-Based Care
Resource Type
Manual
File Type
Pdf
Link to File
/media/divresources/OscarEMRIntroduction_InstructionSheets_v4.pdf
Description
These instruction sheets provide an overview of basic OSCAR functions for new users. This is an independent quick reference guide on getting started with OSCAR that has been created by physicians, for physicians.
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Patient Medical Home Evaluation and Action Learning – What Can We Learn About Our Work? - Video

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource967
Health Authority
Interior
Division
South Okanagan Similkameen Division of Family Practice
Published Date
217-06-20
Link to File
/media/divresources/Evaluation_pathwaytopartnership2017.mp4
Description
" South Okanagan Similkameen pathway to partnership video. Shared suring the Patient Medical Home Evaluation and Action Learning session at the GPSC Spring Summit 2017."
Health Authority
Interior
Division
South Okanagan Similkameen Division of Family Practice
Corporate Author
South Okanagan Similkameen Division of Family Practice
Published Date
217-06-20
Topics
Meetings and Events
Evaluation
Patient Medical Home
Event
GPSC Spring Summit 2017
Workshop
Patient Medical Home Evaluation and Action Learning – What Can We Learn About Our Work?
Resource Type
Video Recording
File Type
MP4
Link to File
/media/divresources/Evaluation_pathwaytopartnership2017.mp4
Description
South Okanagan Similkameen pathway to partnership video. Shared suring the Patient Medical Home Evaluation and Action Learning session at the GPSC Spring Summit 2017.
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Pender Harbour Health Centre (PHHC) and Sunshine Coast Division of Family Practice (SCDFP) - Case Study

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1361
Health Authority
Vancouver Coastal
Division
Sunshine Coast Division of Family Practice
Published Date
Nov 2018
Link to File
/media/divresources/SunshineCoastCasestudyReport.pdf
Description
"The case study was intended to document the status and operations of the centre, the growing partnership between the Division and the centre including the development of TBC, to capture the formative information, establish a baseline of information for tracking for centres/ partnerships developments and to provide information regarding ‘next steps’."
Health Authority
Vancouver Coastal
Division
Sunshine Coast Division of Family Practice
Corporate Author
General Practice Services Committee
Sunshine Coast Division of Family Practice
Published Date
Nov 2018
Topics
Evaluation
Patient Medical Home
Primary Care Network
Team-Based Care
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/SunshineCoastCasestudyReport.pdf
Description
The case study was intended to document the status and operations of the centre, the growing partnership between the Division and the centre including the development of TBC, to capture the formative information, establish a baseline of information for tracking for centres/ partnerships developments and to provide information regarding ‘next steps’.
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PRDoFP Director Information Package - Template/ Guide

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1038
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Published Date
2017
Link to File
/media/divresources/PRDoFPDirectorInformationPackageTemplate.docx
Description
"This information package is a tool for prospective directors, as part of the board diversification transition."
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Corporate Author
Powell River Division of Family Practice
Published Date
2017
Topics
Board of Directors
BC Societies Act
Governance
Resource Type
Guidelines
Manual
Plan
Handout
Information Package
File Type
Word
Link to File
/media/divresources/PRDoFPDirectorInformationPackageTemplate.docx
Description
This information package is a tool for prospective directors, as part of the board diversification transition.
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Principles and Approaches to Best Practice Team Based Care and Organizational Excellence – Reflections from the Nuka Symposium, August 2019 - Recording

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1537
Published Date
2020-01-22
Link to File
/media/divresources/PrinciplesApproachestoBestPracticeTBC_ReflectionsfromtheNukaSymposium_recording.mp4
Description
"This is the recording of the Principles and Approaches to Best Practice Team Based Care and Organizational Excellence – Reflections from the Nuka Symposium, August 2019 webinar held January 22, 2020."
Corporate Author
General Practice Services Committee
Personal Author
Dr Bonnie Bagdan Dr Dan Horvat Dr Alan Ruddiman Dr Tim Troughton
Published Date
2020-01-22
Topics
Team-Based Care
Primary Care
Patient Medical Home
Primary Care Network
First Nations
Engagement
Governance
Event
Divisions Webinar Learning Series
Resource Type
Audio Recording
Video Recording
File Type
MP4
Link to File
/media/divresources/PrinciplesApproachestoBestPracticeTBC_ReflectionsfromtheNukaSymposium_recording.mp4
Recording Length
59mins 13secs
Description
This is the recording of the Principles and Approaches to Best Practice Team Based Care and Organizational Excellence – Reflections from the Nuka Symposium, August 2019 webinar held January 22, 2020.
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The seven secrets of good monitoring and evaluation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1359
Published Date
2013-03-18
Link to File
https://www.youtube.com/watch?v=7mKiESZnmxg
Description
"This is a video abaout The Seven Secrets of Good Monitoring and Evaluation is a 60 minute presentation aimed at evaluators who are involved in the QI process along the way"
Personal Author
John James
Jess Dart
Published Date
2013-03-18
Topics
Evaluation
Resource Type
Video Recording
File Type
Web page
Link to File
https://www.youtube.com/watch?v=7mKiESZnmxg
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/evaluation
Description
This is a video abaout The Seven Secrets of Good Monitoring and Evaluation is a 60 minute presentation aimed at evaluators who are involved in the QI process along the way
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Division
Sunshine Coast Division of Family Practice
Published Date
2022-04
Link to File
/media/divresources/GPSCPMHCaseStudy-SunshineCoastDataIntegration.pdf
Description
"This is the full case study report for the Sunshine Coast Data Integration Case Study. The Sunshine Coast Data Integration Case Study explores work done to advance data integration across five primary care clinics using Med Access EMR. The project involved 38 family physicians on the Sunshine Coast who desired a technical solution to lacking information continuity for their patients, who they often see across multiple primary care settings with separate EMRs. While the project work stalled due to technical problems that emerged during the vendor engagement step, the case study offers previously unavailable insight into the expected project phases for large-scale data integration work, and typical challenges and enablers that might impede or maintain such initiatives."
Division
Sunshine Coast Division of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2022-04
Topics
Patient Medical Home
Evaluation
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/GPSCPMHCaseStudy-SunshineCoastDataIntegration.pdf
Description
This is the full case study report for the Sunshine Coast Data Integration Case Study. The Sunshine Coast Data Integration Case Study explores work done to advance data integration across five primary care clinics using Med Access EMR. The project involved 38 family physicians on the Sunshine Coast who desired a technical solution to lacking information continuity for their patients, who they often see across multiple primary care settings with separate EMRs. While the project work stalled due to technical problems that emerged during the vendor engagement step, the case study offers previously unavailable insight into the expected project phases for large-scale data integration work, and typical challenges and enablers that might impede or maintain such initiatives.
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25 public records – page 1 of 2.