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Board Member Code Of Conduct

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource761

Program: Divisions of Family Practice

Published Date: 2016

Link to File: /media/divresources/BoardMemberCodeofConduct.docx

Description: "This example policy lays out the expections for board member conduct."

Program: Divisions of Family Practice

Corporate Author: Vantage Point

Published Date: 2016

Topics: Governance; Board of Directors

Resource Type: Policy

File Type: Word

Link to File: /media/divresources/BoardMemberCodeofConduct.docx

Description: This example policy lays out the expections for board member conduct.

Building Your Board Development Committee

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource397

Published Date: 2016-04-05

Description: "This toolkit outlines the building blocks of creating a strong board development committee, including core responsibilities of the committee, and a sample terms of reference for your board development committee."

Corporate Author: Vantage Point

Published Date: 2016-04-05

Topics: Governance; Board of Directors

Resource Type: Toolkit

File Type: Pdf

Originating web page: http://www.thevantagepoint.ca/resources/building-your-board-development-committee

Description: This toolkit outlines the building blocks of creating a strong board development committee, including core responsibilities of the committee, and a sample terms of reference for your board development committee.

Capturing the Patient Experience Instruction

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1371

Published Date: 2016

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-capturing-patient-experience-instruction-sheet-en.pdf

Description: "This article describes how to capture the patient experience and it is important"

Corporate Author: Health Quality Ontario

Published Date: 2016

Topics: Quality Improvement

Resource Type: Article

File Type: Pdf

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-capturing-patient-experience-instruction-sheet-en.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/mapping-current-situation

Description: This article describes how to capture the patient experience and it is important

Change Concepts and Ideas

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1379

Published Date: 2016

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-change-concepts-and-ideas-primer-en.pdf

Description: "This workbook goes into slightly more detail explaining some of the key change concepts"

Corporate Author: Health Quality Ontario

Published Date: 2016

Topics: Quality Improvement

Resource Type: Workbook

File Type: Pdf

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-change-concepts-and-ideas-primer-en.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/changes-concepts-ideas

Description: This workbook goes into slightly more detail explaining some of the key change concepts

Communications Plan Instruction

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1384

Published Date: 2016

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-communication-plan-instruction-sheet-ac-en.pdf

Description: "This instruction sheet describes how to develop and use a communications plan."

Corporate Author: Health Quality Ontario

Published Date: 2016

Topics: Quality Improvement

Resource Type: Tip Sheet

File Type: Pdf

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-communication-plan-instruction-sheet-ac-en.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/implementing-spreading-changes

Description: This instruction sheet describes how to develop and use a communications plan.

Consent To Act As A Director Of The Division Of Family Practice

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource757

Program: Divisions of Family Practice

Published Date: 2016

Link to File: /media/divresources/DirectorConsenttoActandCertification.docx

Description: "A form for board of directors to fill out which confirms they are qualified and consent to be a director of the division (the "Society")."

Program: Divisions of Family Practice

Corporate Author: Bull Housser

Published Date: 2016

Topics: Board of Directors; Contracts and Agreements

Resource Type: Form

File Type: Word

Link to File: /media/divresources/DirectorConsenttoActandCertification.docx

Description: A form for board of directors to fill out which confirms they are qualified and consent to be a director of the division (the "Society").

Driver Diagram Examples

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1378

Published Date: 2012-10-05

Link to File: https://www.publichealth.hscni.net/sites/default/files/directorates/files/CAWT%20Day%201Driver%20diagram%20-%20David%20Vaughan.pdf

Description: "Examples of Key Driver Diagrams."

Corporate Author: Royal College of Physicians of Ireland

Published Date: 2012-10-05

Topics: Quality Improvement

File Type: Pdf

Link to File: https://www.publichealth.hscni.net/sites/default/files/directorates/files/CAWT%20Day%201Driver%20diagram%20-%20David%20Vaughan.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/identifying-possible-changes-using-driver-diagram

Description: Examples of Key Driver Diagrams.

Driver Diagram Instruction

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1377

Published Date: 2016

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-driver-diagram-instruction-sheet-en.pdf

Description: "A simple example of a Key Driver Diagram and how to use it."

Corporate Author: Health Quality Ontario

Published Date: 2016

Topics: Quality Improvement

Resource Type: Info Graphic

File Type: Pdf

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-driver-diagram-instruction-sheet-en.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/identifying-possible-changes-using-driver-diagram

Description: A simple example of a Key Driver Diagram and how to use it.

Fishbone / Cause and Effect Instruction

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1372

Published Date: 2016

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-fishbone-instruction-sheet-ac-en.pdf

Description: "These are Instructions to create a Fishbone diagram to help identify the potential root causes contributing to an issue."

Corporate Author: Health Quality Ontario

Published Date: 2016

Topics: Quality Improvement

Resource Type: Article

File Type: Pdf

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-fishbone-instruction-sheet-ac-en.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis

Description: These are Instructions to create a Fishbone diagram to help identify the potential root causes contributing to an issue.

Fishbone Diagram Tool: Cause and Effect Template

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1373

Published Date: 2016

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-fishbone-tool-ac-en.pdf

Description: "Use this template to create a Fishbone diagram."

Corporate Author: Health Quality Ontario

Published Date: 2016

Topics: Quality Improvement

Resource Type: Guide

File Type: Pdf

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-fishbone-tool-ac-en.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis

Description: Use this template to create a Fishbone diagram.

Governance Policies - Board Attendance

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource759

Program: Divisions of Family Practice

Published Date: 2016

Link to File: /media/divresources/SamplePolicyreBoardAttendance.docx

Description: "Example board attendance policy adapted from the South Okanagan Similkameen Division."

Program: Divisions of Family Practice

Corporate Author: General Practice Services Committee

Published Date: 2016

Topics: Governance; Board of Directors

Resource Type: Policy

File Type: Word

Link to File: /media/divresources/SamplePolicyreBoardAttendance.docx

Description: Example board attendance policy adapted from the South Okanagan Similkameen Division.

Governance Policies - Removing Board Directors

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource760

Program: Divisions of Family Practice

Published Date: 2016

Link to File: /media/divresources/SamplePolicyreRemovingBoardDirectors.docx

Description: "Example policy regarding the removal of directors from the board. Adapted from the South Okanagan Similkameen Division."

Program: Divisions of Family Practice

Corporate Author: General Practice Services Committee

Published Date: 2016

Topics: Governance; Board of Directors

Resource Type: Policy

File Type: Word

Link to File: /media/divresources/SamplePolicyreRemovingBoardDirectors.docx

Description: Example policy regarding the removal of directors from the board. Adapted from the South Okanagan Similkameen Division.

How Boards Can Have Better Conversations - Guidelines

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1458

Published Date: 2016

Link to File: http://www.governinggood.ca/wp-content/uploads/2013/07/How-Boards-Can-Have-Better-Conversations-1.pdf

Description: "E. Grant MacDonald's guidelines for improving communication amongst Boards."

Corporate Author: Dalhousie Universit

Personal Author: E. Grant MacDonald

Published Date: 2016

Topics: Governance; Board of Directors

Resource Type: Guidelines

File Type: Pdf

Link to File: http://www.governinggood.ca/wp-content/uploads/2013/07/How-Boards-Can-Have-Better-Conversations-1.pdf

Description: E. Grant MacDonald's guidelines for improving communication amongst Boards.

How to Write a SMART Goal

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1360

Published Date: 2012-12-24

Link to File: https://www.youtube.com/watch?v=0Mi9_XEXQqc

Description: "A quick explanation of how to write a SMART Goal."

Corporate Author: Project Smart

Published Date: 2012-12-24

Topics: Quality Improvement

Resource Type: Video Recording

File Type: Web page

Link to File: https://www.youtube.com/watch?v=0Mi9_XEXQqc

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/defining-aim

Description: A quick explanation of how to write a SMART Goal.

Implementation Key Areas Template

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1385

Published Date: 2016

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-implementation-areas-tool-en.pdf

Description: "This will allow you to formalize and document the resources and training required to carry out your implementation plan."

Corporate Author: Health Quality Ontario

Published Date: 2016

Topics: Quality Improvement

Resource Type: Template

File Type: Pdf

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-implementation-areas-tool-en.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/implementing-spreading-changes

Description: This will allow you to formalize and document the resources and training required to carry out your implementation plan.

Implementing and Sustaining Changes

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1383

Published Date: 2016

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-implementing-and-sustaining-changes-primer-en.pdf

Description: "This document outlines some of the important considerations and can be used along with the instruction sheet to ensure the best chances of success"

Corporate Author: Health Quality Ontario

Published Date: 2016

Topics: Quality Improvement

Resource Type: Guide

File Type: Pdf

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-implementing-and-sustaining-changes-primer-en.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/implementing-spreading-changes

Description: This document outlines some of the important considerations and can be used along with the instruction sheet to ensure the best chances of success

Measurement Plan Instruction

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1368

Published Date: 2016

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-measurement-plan-instruction-sheet-ac-en.pdf

Description: "The Measurement Plan is a checklist for examining the data collection process in all its aspects"

Corporate Author: Health Quality Ontario

Published Date: 2016

Topics: Quality Improvement

Resource Type: Plan

File Type: Pdf

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-measurement-plan-instruction-sheet-ac-en.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-measurement-plan

Description: The Measurement Plan is a checklist for examining the data collection process in all its aspects

Measurement Plan Tool

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1369

Published Date: 2016

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-measurement-plan-tool-ac-en.pdf

Description: "This is a measurement plan template."

Corporate Author: Health Quality Ontario

Published Date: 2016

Topics: Quality Improvement

Resource Type: Plan

File Type: Pdf

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-measurement-plan-tool-ac-en.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-measurement-plan

Description: This is a measurement plan template.

Model for Improvement Overview

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource437

Program: Divisions of Family Practice

Published Date: 2012-05-14

Link to File: /media/divresources/ImprovementOverview.pdf

Description: "This handout describes the six steps to use the model for improvement and how to test out ideas using PDSA (Plan-Do-Study-Act) cycles."

Program: Divisions of Family Practice

Corporate Author: General Practice Services Committee

Personal Author: Connie Davis

Published Date: 2012-05-14

Topics: Quality Improvement

Event: Divisions Provincial Round Table: Spring 2012

Workshop: Quality Improvement

Resource Type: Handout

File Type: Pdf

Link to File: /media/divresources/ImprovementOverview.pdf

Description: This handout describes the six steps to use the model for improvement and how to test out ideas using PDSA (Plan-Do-Study-Act) cycles.

PDSA in Everyday Life

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1382

Published Date: 2012-03-28

Link to File: https://www.youtube.com/watch?v=_-ceS9Ta820

Description: "A presentation describing PDSA."

Corporate Author: IHI Open School

Published Date: 2012-03-28

Topics: Quality Improvement

Resource Type: Video Recording

File Type: Web page

Link to File: https://www.youtube.com/watch?v=_-ceS9Ta820

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/testing-change-ideas-using-pdsa-cycles

Description: A presentation describing PDSA.

25 public records – page 1 of 2.