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Program
Divisions of Family Practice
Published Date
2016
Link to File
/media/divresources/BoardMemberCodeofConduct.docx
Description
"This example policy lays out the expections for board member conduct."
Program
Divisions of Family Practice
Corporate Author
Vantage Point
Published Date
2016
Topics
Governance
Board of Directors
Resource Type
Policy
File Type
Word
Link to File
/media/divresources/BoardMemberCodeofConduct.docx
Description
This example policy lays out the expections for board member conduct.
Less detail
Published Date
2016-04-05
Description
"This toolkit outlines the building blocks of creating a strong board development committee, including core responsibilities of the committee, and a sample terms of reference for your board development committee."
Corporate Author
Vantage Point
Published Date
2016-04-05
Topics
Governance
Board of Directors
Resource Type
Toolkit
File Type
Pdf
Originating web page
http://www.thevantagepoint.ca/resources/building-your-board-development-committee
Description
This toolkit outlines the building blocks of creating a strong board development committee, including core responsibilities of the committee, and a sample terms of reference for your board development committee.
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Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-capturing-patient-experience-instruction-sheet-en.pdf
Description
"This article describes how to capture the patient experience and it is important"
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Article
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-capturing-patient-experience-instruction-sheet-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/mapping-current-situation
Description
This article describes how to capture the patient experience and it is important
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Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-change-concepts-and-ideas-primer-en.pdf
Description
"This workbook goes into slightly more detail explaining some of the key change concepts"
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Workbook
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-change-concepts-and-ideas-primer-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/changes-concepts-ideas
Description
This workbook goes into slightly more detail explaining some of the key change concepts
Less detail
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-communication-plan-instruction-sheet-ac-en.pdf
Description
"This instruction sheet describes how to develop and use a communications plan."
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Tip Sheet
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-communication-plan-instruction-sheet-ac-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/implementing-spreading-changes
Description
This instruction sheet describes how to develop and use a communications plan.
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Consent To Act As A Director Of The Division Of Family Practice

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource757
Program
Divisions of Family Practice
Published Date
2016
Link to File
/media/divresources/DirectorConsenttoActandCertification.docx
Description
"A form for board of directors to fill out which confirms they are qualified and consent to be a director of the division (the "Society")."
Program
Divisions of Family Practice
Corporate Author
Bull Housser
Published Date
2016
Topics
Board of Directors
Contracts and Agreements
Resource Type
Form
File Type
Word
Link to File
/media/divresources/DirectorConsenttoActandCertification.docx
Description
A form for board of directors to fill out which confirms they are qualified and consent to be a director of the division (the "Society").
Less detail
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-driver-diagram-instruction-sheet-en.pdf
Description
"A simple example of a Key Driver Diagram and how to use it."
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Info Graphic
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-driver-diagram-instruction-sheet-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/identifying-possible-changes-using-driver-diagram
Description
A simple example of a Key Driver Diagram and how to use it.
Less detail
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-fishbone-instruction-sheet-ac-en.pdf
Description
"These are Instructions to create a Fishbone diagram to help identify the potential root causes contributing to an issue."
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Article
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-fishbone-instruction-sheet-ac-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
Description
These are Instructions to create a Fishbone diagram to help identify the potential root causes contributing to an issue.
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Fishbone Diagram Tool: Cause and Effect Template

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1373
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-fishbone-tool-ac-en.pdf
Description
"Use this template to create a Fishbone diagram."
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Guide
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-fishbone-tool-ac-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
Description
Use this template to create a Fishbone diagram.
Less detail
Program
Divisions of Family Practice
Published Date
2016
Link to File
/media/divresources/SamplePolicyreBoardAttendance.docx
Description
"Example board attendance policy adapted from the South Okanagan Similkameen Division."
Program
Divisions of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2016
Topics
Governance
Board of Directors
Resource Type
Policy
File Type
Word
Link to File
/media/divresources/SamplePolicyreBoardAttendance.docx
Description
Example board attendance policy adapted from the South Okanagan Similkameen Division.
Less detail
Program
Divisions of Family Practice
Published Date
2016
Link to File
/media/divresources/SamplePolicyreRemovingBoardDirectors.docx
Description
"Example policy regarding the removal of directors from the board. Adapted from the South Okanagan Similkameen Division."
Program
Divisions of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2016
Topics
Governance
Board of Directors
Resource Type
Policy
File Type
Word
Link to File
/media/divresources/SamplePolicyreRemovingBoardDirectors.docx
Description
Example policy regarding the removal of directors from the board. Adapted from the South Okanagan Similkameen Division.
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How Boards Can Have Better Conversations - Guidelines

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1458
Published Date
2016
Link to File
http://www.governinggood.ca/wp-content/uploads/2013/07/How-Boards-Can-Have-Better-Conversations-1.pdf
Description
"E. Grant MacDonald's guidelines for improving communication amongst Boards."
Corporate Author
Dalhousie Universit
Personal Author
E. Grant MacDonald
Published Date
2016
Topics
Governance
Board of Directors
Resource Type
Guidelines
File Type
Pdf
Link to File
http://www.governinggood.ca/wp-content/uploads/2013/07/How-Boards-Can-Have-Better-Conversations-1.pdf
Description
E. Grant MacDonald's guidelines for improving communication amongst Boards.
Less detail
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-implementation-areas-tool-en.pdf
Description
"This will allow you to formalize and document the resources and training required to carry out your implementation plan."
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Template
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-implementation-areas-tool-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/implementing-spreading-changes
Description
This will allow you to formalize and document the resources and training required to carry out your implementation plan.
Less detail
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-implementing-and-sustaining-changes-primer-en.pdf
Description
"This document outlines some of the important considerations and can be used along with the instruction sheet to ensure the best chances of success"
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Guide
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-implementing-and-sustaining-changes-primer-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/implementing-spreading-changes
Description
This document outlines some of the important considerations and can be used along with the instruction sheet to ensure the best chances of success
Less detail
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-measurement-plan-instruction-sheet-ac-en.pdf
Description
"The Measurement Plan is a checklist for examining the data collection process in all its aspects"
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Plan
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-measurement-plan-instruction-sheet-ac-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-measurement-plan
Description
The Measurement Plan is a checklist for examining the data collection process in all its aspects
Less detail
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-measurement-plan-tool-ac-en.pdf
Description
"This is a measurement plan template."
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Plan
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-measurement-plan-tool-ac-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-measurement-plan
Description
This is a measurement plan template.
Less detail
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-pdsa-instruction-sheet-ac-en.pdf
Description
"An instruction sheet on how and why you would use PDSA."
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Manual
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-pdsa-instruction-sheet-ac-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/testing-change-ideas-using-pdsa-cycles
Description
An instruction sheet on how and why you would use PDSA.
Less detail
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-pdsa-tool-ac-en.pdf
Description
"This is a helpful PDSA template."
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Template
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-pdsa-tool-ac-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/testing-change-ideas-using-pdsa-cycles
Description
This is a helpful PDSA template.
Less detail
Published Date
2016
Link to File
http://www.au.af.mil/au/awc/awcgate/nasa/root_cause_analysis.pdf
Description
"This Presentation describes what Root Cause Analysis is and how it can be used."
Corporate Author
The Air University
Published Date
2016
Topics
Quality Improvement
Resource Type
Presentation
File Type
Pdf
Link to File
http://www.au.af.mil/au/awc/awcgate/nasa/root_cause_analysis.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
Description
This Presentation describes what Root Cause Analysis is and how it can be used.
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Sample Measurement Plan In Patient Care Program

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1365
Published Date
2016
Link to File
https://divisionsbc.ca/sites/default/files/Divisions/Provincial/Improvement%20Charter%20Attachment%20Working%20Group.pdf
Description
"This is a sample measurement plans for In-Patient Care"
Corporate Author
General Practice Services Committee
Published Date
2016
Topics
Quality Improvement
Resource Type
Plan
File Type
Pdf
Link to File
https://divisionsbc.ca/sites/default/files/Divisions/Provincial/Improvement%20Charter%20Attachment%20Working%20Group.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-measurement-plan
Description
This is a sample measurement plans for In-Patient Care
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21 public records – page 1 of 2.