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- Published Date
- 2011-11-14
- Link to File
- https://www.youtube.com/watch?v=FXjLeFQFPAQ
- Description
- "A video presentation on how to use the 5 Whys to discover the root causes underlying an issue."
- Corporate Author
- 2020 Delivery Academy
- Published Date
- 2011-11-14
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=FXjLeFQFPAQ
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
- Recording Length
- 4min, 7sec
- Description
- A video presentation on how to use the 5 Whys to discover the root causes underlying an issue.
- Published Date
- 2011-11-10
- Link to File
- https://www.youtube.com/watch?v=A2491BJcyXA
- Description
- "This video is about Key Driver Diagram and how you use it to define the system by showing the factors that cause the outcomes."
- Corporate Author
- IHI Open School
- Published Date
- 2011-11-10
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=A2491BJcyXA
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/identifying-possible-changes-using-driver-diagram
- Recording Length
- 6min, 22sec
- Description
- This video is about Key Driver Diagram and how you use it to define the system by showing the factors that cause the outcomes.
Tips for Effective Collaboration
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource421
- Program
- Divisions of Family Practice
- Published Date
- 2011-10
- Description
- "Tips on collaboration: what it is, how to encourage people to work together, collaborative leadership, and essential elements."
- Program
- Divisions of Family Practice
- Corporate Author
- General Practice Services Committee
- Published Date
- 2011-10
- Resource Type
- Tip Sheet
- File Type
- Word
- Description
- Tips on collaboration: what it is, how to encourage people to work together, collaborative leadership, and essential elements.