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Principles and Approaches to Best Practice Team Based Care and Organizational Excellence – Reflections from the Nuka Symposium, August 2019 - Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1538
Published Date
2020-01-22
Link to File
/media/divresources/PresentationReflectionsfromtheNukaSymposiumWebinar.pdf
Description
" Southcentral Foundation has had tremendous success in improving primary care from a quadruple aim perspective. In August 2019 a cohort of 19 attended a symposium created for BC participants to learn about their Nuka Model of Care.The webinar, hosted by Dr Dan Horvat along with a panel of Physicians who also attended, presented on the key learnings and how they can be applied in BC. This is the slide deck used during the Principles and Approaches to Best Practice Team Based Care and Organizational Excellence – Reflections from the Nuka Symposium, August 2019 webinar held on January 22, 2020."
Corporate Author
General Practice Services Committee
Personal Author
Dr Bonnie Bagdan Dr Dan Horvat Dr Alan Ruddiman Dr Tim Troughton
Published Date
2020-01-22
Topics
Primary Care
Patient Medical Home
Primary Care Network
Engagement
First Nations
Governance
Team-Based Care
Event
Divisions Webinar Learning Series
Resource Type
Presentation
File Type
Pdf
Link to File
/media/divresources/PresentationReflectionsfromtheNukaSymposiumWebinar.pdf
Description
Southcentral Foundation has had tremendous success in improving primary care from a quadruple aim perspective. In August 2019 a cohort of 19 attended a symposium created for BC participants to learn about their Nuka Model of Care.The webinar, hosted by Dr Dan Horvat along with a panel of Physicians who also attended, presented on the key learnings and how they can be applied in BC. This is the slide deck used during the Principles and Approaches to Best Practice Team Based Care and Organizational Excellence – Reflections from the Nuka Symposium, August 2019 webinar held on January 22, 2020.
Less detail

Integrating Nurses into Practice: Transition Stage (Executive Summary)

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1559
Division
Central Okanagan Division of Family Practice
Published Date
2020-11
Link to File
/media/divresources/CODFP_NiPCP_ExecutiveSummary.pdf
Description
"Processes and initial outcomes from onboarding and integrating nurses into family practices."
Division
Central Okanagan Division of Family Practice
Corporate Author
General Practice Services Committee
Central Okanagan Division of Family Practice
Published Date
2020-11
Topics
Patient Medical Home
Nurse
Team-Based Care
Resource Type
Summary
File Type
Pdf
Link to File
/media/divresources/CODFP_NiPCP_ExecutiveSummary.pdf
Description
Processes and initial outcomes from onboarding and integrating nurses into family practices.
Less detail

Integrating Nurses into Practice: Transition Stage (Case Study)

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1560
Division
Central Okanagan Division of Family Practice
Published Date
2020-11
Link to File
/media/divresources/CODFP_NiPCP_Case_Study_FinalReport.pdf
Description
"The report provides valuable lessons about the process of onboarding and integrating nurses into family practices (e.g. preparation prior to onboarding, building trust with team members). Initial outcomes related to attachment, access, and patient and provider experience are explored. While the findings in the report are primarily focused on the Nurse in Primary Care Practice program in Central Okanagan, the findings can be applied to any team-based care environment, regardless of funding model."
Division
Central Okanagan Division of Family Practice
Corporate Author
General Practice Services Committee
Central Okanagan Division of Family Practice
Published Date
2020-11
Topics
Patient Medical Home
Team-Based Care
Nurse
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/CODFP_NiPCP_Case_Study_FinalReport.pdf
Description
The report provides valuable lessons about the process of onboarding and integrating nurses into family practices (e.g. preparation prior to onboarding, building trust with team members). Initial outcomes related to attachment, access, and patient and provider experience are explored. While the findings in the report are primarily focused on the Nurse in Primary Care Practice program in Central Okanagan, the findings can be applied to any team-based care environment, regardless of funding model.
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Culturally Safe Team-based Care at the Snuneymuxw Health Centre (Executive Summary)

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1561
Division
Nanaimo Division of Family Practice
Published Date
2020-11
Link to File
/media/divresources/GPSCPMHCaseStudy_SnuneymuxwHealthCentre_ExecutiveSummary.pdf
Description
"This PMH Case Study explores the integration of physician services in a First Nations interdisciplinary health team and culturally safe and appropriate care. The executive summary describes key impacts and lessons on how to implement culturally safe care."
Division
Nanaimo Division of Family Practice
Corporate Author
General Practice Services Committee
Nanaimo Division of Family Practice
Published Date
2020-11
Topics
Patient Medical Home
Team-Based Care
First Nations
Resource Type
Summary
File Type
Pdf
Link to File
/media/divresources/GPSCPMHCaseStudy_SnuneymuxwHealthCentre_ExecutiveSummary.pdf
Description
This PMH Case Study explores the integration of physician services in a First Nations interdisciplinary health team and culturally safe and appropriate care. The executive summary describes key impacts and lessons on how to implement culturally safe care.
Less detail

Culturally Safe Team-based Care at the Snuneymuxw Health Centre (Case Study)

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1562
Division
Nanaimo Division of Family Practice
Published Date
2020-11
Link to File
/media/divresources/GPSCPMHCaseStudy_SnuneymuxwHealthCentre_FullReport.pdf
Description
"This PMH Case Study explores the integration of physician services in a First Nations interdisciplinary health team and culturally safe and appropriate care. The report highlights the work and time required to develop trust and earn the respect of the Snuneymuxw First Nation patients, so that care is provided in culturally safe and appropriate ways."
Division
Nanaimo Division of Family Practice
Corporate Author
General Practice Services Committee
Nanaimo Division of Family Practice
Published Date
2020-11
Topics
Team-Based Care
First Nations
Patient Medical Home
Resource Type
Case Study
Link to File
/media/divresources/GPSCPMHCaseStudy_SnuneymuxwHealthCentre_FullReport.pdf
Description
This PMH Case Study explores the integration of physician services in a First Nations interdisciplinary health team and culturally safe and appropriate care. The report highlights the work and time required to develop trust and earn the respect of the Snuneymuxw First Nation patients, so that care is provided in culturally safe and appropriate ways.
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Fraser Northwest Physician Engagement Case Study

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource352
Health Authority
Fraser
Division
Fraser Northwest Division of Family Practice
Program
Divisions of Family Practice
Published Date
2013
Link to File
/media/divresources/FraserNorthwestPhysicianEngagementCaseStudy.pdf
Description
"A description of the strategic approach which led the Fraser Northwest Division to recognize physician engagement as a priority."
Health Authority
Fraser
Division
Fraser Northwest Division of Family Practice
Program
Divisions of Family Practice
Corporate Author
Siena Consulting
Published Date
2013
Topics
Member Engagement
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/FraserNorthwestPhysicianEngagementCaseStudy.pdf
Description
A description of the strategic approach which led the Fraser Northwest Division to recognize physician engagement as a priority.
Less detail
Health Authority
Fraser
Division
Langley Division of Family Practice
Program
Divisions of Family Practice
Published Date
2013
Link to File
/media/divresources/LangleyPhysicianEngagementCaseStudy.pdf
Description
" A case study describing the Langley Divisions's project-based approach and how that to a focus on the wellness and work-life balance side of engagement."
Health Authority
Fraser
Division
Langley Division of Family Practice
Program
Divisions of Family Practice
Corporate Author
Siena Consulting
Published Date
2013
Topics
Member Engagement
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/LangleyPhysicianEngagementCaseStudy.pdf
Description
A case study describing the Langley Divisions's project-based approach and how that to a focus on the wellness and work-life balance side of engagement.
Less detail
Health Authority
Island
Division
Victoria Division of Family Practice
Program
Divisions of Family Practice
Published Date
2013
Link to File
/media/divresources/VictoriaPhysicianEngagementCaseStudy.pdf
Description
"A case study describing the Victoria Division's philosophical, grassroots approach which helps them maintain 20 percent membership involvement in working groups."
Health Authority
Island
Division
Victoria Division of Family Practice
Program
Divisions of Family Practice
Corporate Author
Siena Consulting
Published Date
2013
Topics
Member Engagement
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/VictoriaPhysicianEngagementCaseStudy.pdf
Description
A case study describing the Victoria Division's philosophical, grassroots approach which helps them maintain 20 percent membership involvement in working groups.
Less detail
Health Authority
Fraser
Division
Ridge Meadows Division of Family Practice
Program
Divisions of Family Practice
Published Date
2013
Link to File
/media/divresources/RidgeMeadowsMaternityCareCaseStudy.pdf
Description
"A case study on how the Ridge Meadows Division managed a loss of funding for a maternity care program."
Health Authority
Fraser
Division
Ridge Meadows Division of Family Practice
Program
Divisions of Family Practice
Corporate Author
Siena Consulting
Published Date
2013
Topics
Finances
Maternity Care
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/RidgeMeadowsMaternityCareCaseStudy.pdf
Description
A case study on how the Ridge Meadows Division managed a loss of funding for a maternity care program.
Less detail
Health Authority
Fraser
Division
Langley Division of Family Practice
Program
Divisions of Family Practice
Published Date
2013-04-30
Link to File
/media/divresources/GPEngage-CaptureMainThemes.pdf
Description
"A graphic summary of the main themes which came out of the Attaching Langley event."
Health Authority
Fraser
Division
Langley Division of Family Practice
Program
Divisions of Family Practice
Corporate Author
Langley Division of Family Practice
Published Date
2013-04-30
Topics
Frail Patients
Member Engagement
Maternity Care
Attachment
Mental Health and Substance Use
Seniors
Resource Type
Graphic Recording
File Type
Pdf
Link to File
/media/divresources/GPEngage-CaptureMainThemes.pdf
Description
A graphic summary of the main themes which came out of the Attaching Langley event.
Less detail
Link to File
/media/divresources/NotforProfitLifecycleTable.pdf
Description
"This table lays out the key stages in a not-for-profit's organizational lifecycle and how that translates in programs, management, governance, operations, and finances."
Corporate Author
Vantage Point
Topics
Governance
Operations
Finances
Human Resources
Project Management
Event
Co-ED Learning Labs
Workshop
Pre-Work Day 1
Resource Type
Report
File Type
Pdf
Link to File
/media/divresources/NotforProfitLifecycleTable.pdf
Description
This table lays out the key stages in a not-for-profit's organizational lifecycle and how that translates in programs, management, governance, operations, and finances.
Less detail
Program
Divisions of Family Practice
Published Date
2012-10
Link to File
/media/divresources/EngagementHandbookOctober2012FINAL.pdf
Description
"This Engagement Handbook outlines the principles, guidelines and benefits of effective engagement, how to assess what type of engagement is most appropriate and techniques for undertaking engagement activities. The main body of this handbook provides a general overview of the engagement process, with more detailed tools and information to support executive directors/coordinators and board members in executing engagement events in the appendix."
Program
Divisions of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2012-10
Topics
Member Engagement
Resource Type
Manual
File Type
Pdf
Link to File
/media/divresources/EngagementHandbookOctober2012FINAL.pdf
Description
This Engagement Handbook outlines the principles, guidelines and benefits of effective engagement, how to assess what type of engagement is most appropriate and techniques for undertaking engagement activities. The main body of this handbook provides a general overview of the engagement process, with more detailed tools and information to support executive directors/coordinators and board members in executing engagement events in the appendix.
Less detail
Program
Divisions of Family Practice
Published Date
2011-03
Link to File
/media/divresources/FinancialSystemsHandbookMarch2011.pdf
Description
"This Financial Systems Handbook is designed to provide local divisions with guidance regarding all financial matters and to enable a division to manage funds effectively. This handbook contains: An overview of the elements of the financial system The principles on which the financial system is based The major activities related to planning, recording and reviewing finances, and Processes and mechanisms for maintaining accountability for the finances of the organization."
Program
Divisions of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2011-03
Topics
Finances
Resource Type
Manual
File Type
Pdf
Link to File
/media/divresources/FinancialSystemsHandbookMarch2011.pdf
Description
This Financial Systems Handbook is designed to provide local divisions with guidance regarding all financial matters and to enable a division to manage funds effectively. This handbook contains: An overview of the elements of the financial system The principles on which the financial system is based The major activities related to planning, recording and reviewing finances, and Processes and mechanisms for maintaining accountability for the finances of the organization.
Less detail

Project Coordinator, A GP for Me Sunshiner's Frailty Network

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource429
Health Authority
Fraser
Division
Fraser Northwest Division of Family Practice
Program
A GP for Me
Link to File
/media/divresources/AGPforMeProjectCoordinatorJobDescriptionFNW.pdf
Description
"Job description for the Fraser Northwest Division's A GP for me Sunshiner's Frailty Network project coordinator."
Health Authority
Fraser
Division
Fraser Northwest Division of Family Practice
Program
A GP for Me
Corporate Author
Fraser Northwest Division of Family Practice
Topics
Patient Medical Home
PMH Attributes: TBC Toolkit - Understanding TBC
Frail Patients
Human Resources
Seniors
Team-Based Care
Nurse Practitioners
Resource Type
Job Description
File Type
Pdf
Link to File
/media/divresources/AGPforMeProjectCoordinatorJobDescriptionFNW.pdf
Description
Job description for the Fraser Northwest Division's A GP for me Sunshiner's Frailty Network project coordinator.
Less detail

Appreciative Inquiry: Introduction and Key Concepts

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource435
Program
Divisions of Family Practice
Published Date
2012-05
Link to File
/media/divresources/AIPPT.pptx
Description
"An introductary presentation on what Appreciative Inquiry is and some example exercises."
Program
Divisions of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2012-05
Topics
Community Engagement
Member Engagement
Event
Divisions Provincial Round Table
Workshop
Appreciative Inquiry
Resource Type
Presentation
File Type
PowerPoint
Link to File
/media/divresources/AIPPT.pptx
Description
An introductary presentation on what Appreciative Inquiry is and some example exercises.
Less detail

Selecting a Strategy and Associated Techniques for Engagement

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource436
Program
Divisions of Family Practice
Published Date
2012-06-05
Link to File
/media/divresources/Engagement1.pdf
Description
"This handout outlines factors for choosing an engagement strategy and principles for implementing that strategy."
Program
Divisions of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2012-06-05
Topics
Community Engagement
Member Engagement
Event
Divisions Provincial Round Table
Workshop
Appreciative Inquiry
Resource Type
Handout
File Type
Pdf
Link to File
/media/divresources/Engagement1.pdf
Description
This handout outlines factors for choosing an engagement strategy and principles for implementing that strategy.
Less detail

Cost Analysis of a Nurse Practitioner in a GP Clinic

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource509
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Program
A GP for Me
Published Date
2015-12-22
Link to File
/media/divresources/AnalysisNPinGPClinicPowellRiver.pdf
Description
"This document examines the financial impact of the work environment of a Nurse Practitioner (NP) on Vancouver Coastal Health’s (VCH) budget. It evaluates the cost effectiveness of having the NP work from a General Practitioners (GP) clinic compared to the community healthcare clinic in the hospital. NPs are working in many different primary care areas, as a specialist or as generalist in a primary care setting. Compared to physicians, patient satisfaction and quality of care have been equal or higher than care provided by physicians. NPs are effective in the reduction of patient unattachment and reduction of emergency department (ED) visits. Although NPs take often more consultation time and sometimes conduct more preventative actions, their work can be comparable or even more effective compared to other providers. This study hypothesized that the NP’s direct patient time and accessibility increases in the GP clinic, leading to a reduction of ED cost. ED and hospitalization cost of NP patients one year prior to attachment is compared with one year after attachment. Cost effectiveness is calculated by deducting incremental work environment cost by avoided ED and hospitalization cost."
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Program
A GP for Me
Corporate Author
Powell River Division of Family Practice
Personal Author
Christien Kaaij
Published Date
2015-12-22
Topics
Nurse Practitioners
Team-Based Care
Finances
Resource Type
Report
File Type
Pdf
Link to File
/media/divresources/AnalysisNPinGPClinicPowellRiver.pdf
Description
This document examines the financial impact of the work environment of a Nurse Practitioner (NP) on Vancouver Coastal Health’s (VCH) budget. It evaluates the cost effectiveness of having the NP work from a General Practitioners (GP) clinic compared to the community healthcare clinic in the hospital. NPs are working in many different primary care areas, as a specialist or as generalist in a primary care setting. Compared to physicians, patient satisfaction and quality of care have been equal or higher than care provided by physicians. NPs are effective in the reduction of patient unattachment and reduction of emergency department (ED) visits. Although NPs take often more consultation time and sometimes conduct more preventative actions, their work can be comparable or even more effective compared to other providers. This study hypothesized that the NP’s direct patient time and accessibility increases in the GP clinic, leading to a reduction of ED cost. ED and hospitalization cost of NP patients one year prior to attachment is compared with one year after attachment. Cost effectiveness is calculated by deducting incremental work environment cost by avoided ED and hospitalization cost.
Less detail

Pathway To Partnership: Aboriginal Crisis Response

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource903
Health Authority
Interior
Division
South Okanagan Similkameen Division of Family Practice
Program
Divisions of Family Practice
Shared Care
Published Date
2017
Link to File
https://www.youtube.com/watch?v=4dl4lYmCK_U
Description
"A video about coming together to improve aboriginal child and youth mental health in the South Okanagan Similkameen. Partners involved in the project: Okanagan Nation Alliance"
"Penticton Indian Band"
"Osoyoos Indian Band"
" Upper Similkameen Indian Band"
" Lower Similkameen Indian Band"
" Abbotsford Division of Family Practice"
" Ministry of Children and Family Development"
" Interior Health Authority"
" South Okanagan Similkameen Division of Family Practice"
" Emergency and Family Physicians"
Health Authority
Interior
Division
South Okanagan Similkameen Division of Family Practice
Program
Divisions of Family Practice
Shared Care
Corporate Author
South Okanagan Similkameen Division of Family Practice
Published Date
2017
Topics
Mental Health and Substance Use
Children and Youth
First Nations
Resource Type
Video Recording
Link to File
https://www.youtube.com/watch?v=4dl4lYmCK_U
Recording Length
11m 36s
Description
A video about coming together to improve aboriginal child and youth mental health in the South Okanagan Similkameen. Partners involved in the project: Okanagan Nation Alliance
Penticton Indian Band
Osoyoos Indian Band
Upper Similkameen Indian Band
Lower Similkameen Indian Band
Abbotsford Division of Family Practice
Ministry of Children and Family Development
Interior Health Authority
South Okanagan Similkameen Division of Family Practice
Emergency and Family Physicians
Less detail
Link to File
http://www2.gov.bc.ca/gov/content/governments/aboriginal-people/aboriginal-organizations-services
Description
"The Guide to Aboriginal Organizations and Services is a resource listing of Aboriginal community-based services and organizations."
Corporate Author
BC Government
Topics
First Nations
Children and Youth
Community Engagement
Community Resources
Mental Health and Substance Use
Communications and Marketing
Rural
Social Work / Lifeskills Work
Resource Type
Resource List
File Type
Web page
Excel
Link to File
http://www2.gov.bc.ca/gov/content/governments/aboriginal-people/aboriginal-organizations-services
Description
The Guide to Aboriginal Organizations and Services is a resource listing of Aboriginal community-based services and organizations.
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First Nations Health Authority Seeks Qualified Nurses

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource905
Published Date
2014-12-12
Link to File
https://www.youtube.com/watch?v=aQ4Z6OeET-I
Description
"This video shows how nurses are being recruited to rural and remote First Nation communities in BC."
Corporate Author
First Nations Health Authority
Published Date
2014-12-12
Topics
First Nations
Rural
Recruitment and Retention
Nurse
Resource Type
Video Recording
Link to File
https://www.youtube.com/watch?v=aQ4Z6OeET-I
Recording Length
4min 57sec
Description
This video shows how nurses are being recruited to rural and remote First Nation communities in BC.
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65 public records – page 2 of 4.