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What We Value: Stories of Most Significant Change (MSC) from Physicians, Allied Healthcare Providers, and Patients (Executive Summary)

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1566
Division
Central Okanagan Division of Family Practice
Kootenay Boundary Division of Family Practice
North Peace Division of Family Practice
North Shore Division of Family Practice
South Island Division of Family Practice
South Okanagan Similkameen Division of Family Practice
Sunshine Coast Division of Family Practice
Published Date
2020-11
Link to File
/media/divresources/PMHMostSignificantChangeEvaluation_FullReport.pdf
Description
"The PMH Most Significant Change Evaluation describes the changes that resulted from Patient Medical Home (PMH) strategies such as the implementation of team-based care with allied health professionals (i.e., pharmacists and social workers). By collecting, sharing, and reflecting on PMH stories from across BC, this project identifies common and different values held by different stakeholder groups in the BC health system."
Division
Central Okanagan Division of Family Practice
Kootenay Boundary Division of Family Practice
North Peace Division of Family Practice
North Shore Division of Family Practice
South Island Division of Family Practice
South Okanagan Similkameen Division of Family Practice
Sunshine Coast Division of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2020-11
Topics
Patient Medical Home
Most Significant Change
Team-Based Care
Evaluation
EMR
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/PMHMostSignificantChangeEvaluation_FullReport.pdf
Description
The PMH Most Significant Change Evaluation describes the changes that resulted from Patient Medical Home (PMH) strategies such as the implementation of team-based care with allied health professionals (i.e., pharmacists and social workers). By collecting, sharing, and reflecting on PMH stories from across BC, this project identifies common and different values held by different stakeholder groups in the BC health system.
Less detail
Published Date
2019-07
Link to File
/media/divresources/OscarEMRIntroduction_InstructionSheets_v4.pdf
Description
"These instruction sheets provide an overview of basic OSCAR functions for new users. This is an independent quick reference guide on getting started with OSCAR that has been created by physicians, for physicians."
Corporate Author
Recruitment and Retention Steering Comittee
Practice Support Program
Published Date
2019-07
Topics
EMR
Team-Based Care
Resource Type
Manual
File Type
Pdf
Link to File
/media/divresources/OscarEMRIntroduction_InstructionSheets_v4.pdf
Description
These instruction sheets provide an overview of basic OSCAR functions for new users. This is an independent quick reference guide on getting started with OSCAR that has been created by physicians, for physicians.
Less detail
Published Date
2019-07
Link to File
/media/divresources/IHIntroduction_Instructionsv11.pdf
Description
"These instruction sheets provide an overview of basic IntraHealth Profile functions for new users. This is an independent quick reference guide on getting started with IntraHealth Profile that has been created by physicians, for physicians."
Corporate Author
Recruitment and Retention Steering Comittee
Practice Support Program
Published Date
2019-07
Topics
EMR
Team-Based Care
Resource Type
Manual
File Type
Pdf
Link to File
/media/divresources/IHIntroduction_Instructionsv11.pdf
Description
These instruction sheets provide an overview of basic IntraHealth Profile functions for new users. This is an independent quick reference guide on getting started with IntraHealth Profile that has been created by physicians, for physicians.
Less detail
Published Date
2019-07
Link to File
/media/divresources/MOISEMRIntroduction_InstructionSheetsv5.pdf
Description
"These instruction sheets provide an overview of basic MOIS functions for new users. This is an independent quick reference guide on getting started with MOIS that has been created by physicians, for physicians."
Corporate Author
Recruitment and Retention Steering Comittee
Practice Support Program
Published Date
2019-07
Topics
EMR
Team-Based Care
Resource Type
Manual
File Type
Pdf
Link to File
/media/divresources/MOISEMRIntroduction_InstructionSheetsv5.pdf
Description
These instruction sheets provide an overview of basic MOIS functions for new users. This is an independent quick reference guide on getting started with MOIS that has been created by physicians, for physicians.
Less detail
Published Date
2019-07
Link to File
/media/divresources/MedAccessIntroduction_Instructionsv6.pdf
Description
"These instruction sheets provide an overview of basic Med-Access functions for new users. This is an independent quick reference guide on getting started with Med-Access that has been created by physicians, for physicians."
Corporate Author
Recruitment and Retention Steering Comittee
Practice Support Program
Published Date
2019-07
Topics
EMR
Team-Based Care
Resource Type
Manual
File Type
Pdf
Link to File
/media/divresources/MedAccessIntroduction_Instructionsv6.pdf
Description
These instruction sheets provide an overview of basic Med-Access functions for new users. This is an independent quick reference guide on getting started with Med-Access that has been created by physicians, for physicians.
Less detail

Encounter, Attachment and Shift Reporting EMR Orientation Guide - Med Access

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1615
Published Date
2022
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Med-Access.pdf
Description
"The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan."
Personal Author
Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the EMR vendor
Published Date
2022
Topics
Encounter, Attachment and Shift Reporting
EMR
EMR Resources
Resource Type
Guide
File Type
Pdf
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Med-Access.pdf
Description
The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan.
Less detail

Encounter, Attachment and Shift Reporting EMR Orientation Guide - Oscar Pro

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1616
Published Date
2022
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Oscar-Pro.pdf
Description
"The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan."
Personal Author
Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the EMR vendor
Published Date
2022
Topics
EMR
EMR Resources
Encounter, Attachment and Shift Reporting
Resource Type
Guide
File Type
Pdf
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Oscar-Pro.pdf
Description
The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan.
Less detail

Encounter, Attachment and Shift Reporting EMR Orientation Guide - Oscar

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1620
Published Date
2022
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Oscar.pdf
Description
"The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan."
Personal Author
Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the EMR vendor
Published Date
2022
Topics
EMR
EMR Resources
Encounter, Attachment and Shift Reporting
Resource Type
Guide
File Type
Pdf
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Oscar.pdf
Description
The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan.
Less detail

PCN Mental Health and Substance Use (MHSU) Report - Chilliwack and Fraser Health

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1684
Program
Primary Care Networks
Published Date
2021
Link to File
/media/divresources/Chilliwack-Substance-Use-MHSU-Report.pdf
Description
"This document shows an example of a MHSU Report. It was created by the Chilliwack and Fraser Health Rural PCN and can be used as a guide or template by other PCNs."
Program
Primary Care Networks
Personal Author
Chilliwack and Fraser Health Rural PCN
Published Date
2021
Topics
PCN Resource Shareout Documents
Primary Care Network
Evaluation
Mental Health and Substance Use
File Type
Pdf
Link to File
/media/divresources/Chilliwack-Substance-Use-MHSU-Report.pdf
Description
This document shows an example of a MHSU Report. It was created by the Chilliwack and Fraser Health Rural PCN and can be used as a guide or template by other PCNs.
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Succession Management Transitions - Contingency Inventory Template

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource410
Program
Divisions of Family Practice
Link to File
/media/divresources/ContingencyInventoryFinal.pdf
Description
"The contingency inventory includes recommendations for including information in the following areas: 1. Not-For-Profit/Charity Status & Critical Info 2. Policy Information 3. Financial Information 4. Contracts & Fund Development/Grants 5. Human Resources 6. Insurance 7. Facilities Management 8. Legal Information 9. Document Security & Passwords"
Program
Divisions of Family Practice
Corporate Author
Vantage Point
Topics
Insurance
Succession Planning
Resource Type
Template
Form
File Type
Pdf
Link to File
/media/divresources/ContingencyInventoryFinal.pdf
Description
The contingency inventory includes recommendations for including information in the following areas: 1. Not-For-Profit/Charity Status & Critical Info 2. Policy Information 3. Financial Information 4. Contracts & Fund Development/Grants 5. Human Resources 6. Insurance 7. Facilities Management 8. Legal Information 9. Document Security & Passwords
Less detail

Project Coordinator, A GP for Me Sunshiner's Frailty Network

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource429
Health Authority
Fraser
Division
Fraser Northwest Division of Family Practice
Program
A GP for Me
Link to File
/media/divresources/AGPforMeProjectCoordinatorJobDescriptionFNW.pdf
Description
"Job description for the Fraser Northwest Division's A GP for me Sunshiner's Frailty Network project coordinator."
Health Authority
Fraser
Division
Fraser Northwest Division of Family Practice
Program
A GP for Me
Corporate Author
Fraser Northwest Division of Family Practice
Topics
Patient Medical Home
PMH Attributes: TBC Toolkit - Understanding TBC
Frail Patients
Human Resources
Seniors
Team-Based Care
Nurse Practitioners
Resource Type
Job Description
File Type
Pdf
Link to File
/media/divresources/AGPforMeProjectCoordinatorJobDescriptionFNW.pdf
Description
Job description for the Fraser Northwest Division's A GP for me Sunshiner's Frailty Network project coordinator.
Less detail
Health Authority
Island
Division
South Island Division of Family Practice
Program
Divisions of Family Practice
Link to File
/media/divresources/DecisionActionLogSouthIsland.xlsx
Description
"This example template is used by the South Island Division. It contains a user guide, a decision log, an action item log, and an attendance log. These are management tools that can be used to keep track of decisions and action items in everyday practice management or for a specific project. This workbook can replace the need for keeping minutes at team meetings."
Health Authority
Island
Division
South Island Division of Family Practice
Program
Divisions of Family Practice
Corporate Author
South Island Division of Family Practice
Topics
Project Management
Meetings and Events
Resource Type
Meeting / Event Materials
File Type
Excel
Link to File
/media/divresources/DecisionActionLogSouthIsland.xlsx
Description
This example template is used by the South Island Division. It contains a user guide, a decision log, an action item log, and an attendance log. These are management tools that can be used to keep track of decisions and action items in everyday practice management or for a specific project. This workbook can replace the need for keeping minutes at team meetings.
Less detail

Creating a Positive Culture and Improving Communication in the Workplace

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource505
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Program
A GP for Me
Published Date
2016-03-09
Link to File
/media/divresources/CommunityWorkshopPosterPowellRiver.pdf
Description
"Poster to promote workshop on positive culture and improving communication presented by Barb Langlois, leadership coach, speaker and RN."
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Program
A GP for Me
Corporate Author
Powell River Division of Family Practice
Published Date
2016-03-09
Topics
Meetings and Events
Communications and Marketing
Resource Type
Poster
File Type
Pdf
Link to File
/media/divresources/CommunityWorkshopPosterPowellRiver.pdf
Description
Poster to promote workshop on positive culture and improving communication presented by Barb Langlois, leadership coach, speaker and RN.
Less detail

Cost Analysis of a Nurse Practitioner in a GP Clinic

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource509
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Program
A GP for Me
Published Date
2015-12-22
Link to File
/media/divresources/AnalysisNPinGPClinicPowellRiver.pdf
Description
"This document examines the financial impact of the work environment of a Nurse Practitioner (NP) on Vancouver Coastal Health’s (VCH) budget. It evaluates the cost effectiveness of having the NP work from a General Practitioners (GP) clinic compared to the community healthcare clinic in the hospital. NPs are working in many different primary care areas, as a specialist or as generalist in a primary care setting. Compared to physicians, patient satisfaction and quality of care have been equal or higher than care provided by physicians. NPs are effective in the reduction of patient unattachment and reduction of emergency department (ED) visits. Although NPs take often more consultation time and sometimes conduct more preventative actions, their work can be comparable or even more effective compared to other providers. This study hypothesized that the NP’s direct patient time and accessibility increases in the GP clinic, leading to a reduction of ED cost. ED and hospitalization cost of NP patients one year prior to attachment is compared with one year after attachment. Cost effectiveness is calculated by deducting incremental work environment cost by avoided ED and hospitalization cost."
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Program
A GP for Me
Corporate Author
Powell River Division of Family Practice
Personal Author
Christien Kaaij
Published Date
2015-12-22
Topics
Nurse Practitioners
Team-Based Care
Finances
Resource Type
Report
File Type
Pdf
Link to File
/media/divresources/AnalysisNPinGPClinicPowellRiver.pdf
Description
This document examines the financial impact of the work environment of a Nurse Practitioner (NP) on Vancouver Coastal Health’s (VCH) budget. It evaluates the cost effectiveness of having the NP work from a General Practitioners (GP) clinic compared to the community healthcare clinic in the hospital. NPs are working in many different primary care areas, as a specialist or as generalist in a primary care setting. Compared to physicians, patient satisfaction and quality of care have been equal or higher than care provided by physicians. NPs are effective in the reduction of patient unattachment and reduction of emergency department (ED) visits. Although NPs take often more consultation time and sometimes conduct more preventative actions, their work can be comparable or even more effective compared to other providers. This study hypothesized that the NP’s direct patient time and accessibility increases in the GP clinic, leading to a reduction of ED cost. ED and hospitalization cost of NP patients one year prior to attachment is compared with one year after attachment. Cost effectiveness is calculated by deducting incremental work environment cost by avoided ED and hospitalization cost.
Less detail
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Program
A GP for Me
Published Date
2015-12-22
Link to File
/media/divresources/NPArticlePowellRiver.pdf
Description
"Article to raise awareness about Nurse Practitioner (NP) in Powell River. To support better care for patients, the Powell River Division and Vancouver Coastal Health piloted a new program to refer patients with chronic conditions to a nurse practitioner. Nurse practitioners can order and interpret diagnostic tests, make medical diagnoses, prescribe some medications, perform specific procedures, and refer to medical specialists."
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Program
A GP for Me
Corporate Author
Powell River Division of Family Practice
Personal Author
Christien Kaaij
Published Date
2015-12-22
Topics
Nurse Practitioners
Team-Based Care
Communications and Marketing
Resource Type
Article
File Type
Pdf
Link to File
/media/divresources/NPArticlePowellRiver.pdf
Description
Article to raise awareness about Nurse Practitioner (NP) in Powell River. To support better care for patients, the Powell River Division and Vancouver Coastal Health piloted a new program to refer patients with chronic conditions to a nurse practitioner. Nurse practitioners can order and interpret diagnostic tests, make medical diagnoses, prescribe some medications, perform specific procedures, and refer to medical specialists.
Less detail

Pathway To Partnership: Aboriginal Crisis Response

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource903
Health Authority
Interior
Division
South Okanagan Similkameen Division of Family Practice
Program
Divisions of Family Practice
Shared Care
Published Date
2017
Link to File
https://www.youtube.com/watch?v=4dl4lYmCK_U
Description
"A video about coming together to improve aboriginal child and youth mental health in the South Okanagan Similkameen. Partners involved in the project: Okanagan Nation Alliance"
"Penticton Indian Band"
"Osoyoos Indian Band"
" Upper Similkameen Indian Band"
" Lower Similkameen Indian Band"
" Abbotsford Division of Family Practice"
" Ministry of Children and Family Development"
" Interior Health Authority"
" South Okanagan Similkameen Division of Family Practice"
" Emergency and Family Physicians"
Health Authority
Interior
Division
South Okanagan Similkameen Division of Family Practice
Program
Divisions of Family Practice
Shared Care
Corporate Author
South Okanagan Similkameen Division of Family Practice
Published Date
2017
Topics
Mental Health and Substance Use
Children and Youth
First Nations
Resource Type
Video Recording
Link to File
https://www.youtube.com/watch?v=4dl4lYmCK_U
Recording Length
11m 36s
Description
A video about coming together to improve aboriginal child and youth mental health in the South Okanagan Similkameen. Partners involved in the project: Okanagan Nation Alliance
Penticton Indian Band
Osoyoos Indian Band
Upper Similkameen Indian Band
Lower Similkameen Indian Band
Abbotsford Division of Family Practice
Ministry of Children and Family Development
Interior Health Authority
South Okanagan Similkameen Division of Family Practice
Emergency and Family Physicians
Less detail
Link to File
http://www2.gov.bc.ca/gov/content/governments/aboriginal-people/aboriginal-organizations-services
Description
"The Guide to Aboriginal Organizations and Services is a resource listing of Aboriginal community-based services and organizations."
Corporate Author
BC Government
Topics
First Nations
Children and Youth
Community Engagement
Community Resources
Mental Health and Substance Use
Communications and Marketing
Rural
Social Work / Lifeskills Work
Resource Type
Resource List
File Type
Web page
Excel
Link to File
http://www2.gov.bc.ca/gov/content/governments/aboriginal-people/aboriginal-organizations-services
Description
The Guide to Aboriginal Organizations and Services is a resource listing of Aboriginal community-based services and organizations.
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Keynote - The Patient Centred Medical Home: A Foundation for Health System Transformation - Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource951
Published Date
2017-06-19
Link to File
/media/divresources/Vancover2017.pptx
Description
"Keynote Dr. Paul Grundy's Presentation at the GPSC Spring Summit 2017."
Personal Author
Dr. Paul Grundy
Published Date
2017-06-19
Topics
Meetings and Events
Patient-Centred Care
Patient Medical Home
Event
GPSC Spring Summit 2017
Workshop
Keynote - The Patient Centred Medical Home: A Foundation for Health System Transformation
Resource Type
Presentation
File Type
PowerPoint
Link to File
/media/divresources/Vancover2017.pptx
Description
Keynote Dr. Paul Grundy's Presentation at the GPSC Spring Summit 2017.
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Improving BC’s Health Human Resources Planning - Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource953
Published Date
2017-06-19
Link to File
/media/divresources/GPSCSummitHHRPlanningpresentation.pdf
Description
"Improving BC’s Health Human Resources Planning Presentation at the GPSC Spring Summit 2017."
Personal Author
Mark Armitage
Published Date
2017-06-19
Topics
Health Human Resources
Meetings and Events
Patient Medical Home
Event
GPSC Spring Summit 2017
Workshop
Improving BC’s Health Human Resources Planning
Resource Type
Presentation
File Type
Pdf
Link to File
/media/divresources/GPSCSummitHHRPlanningpresentation.pdf
Description
Improving BC’s Health Human Resources Planning Presentation at the GPSC Spring Summit 2017.
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Recruitment and Retention for PMH: A Critical Enabler - Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource954
Published Date
2017-06-19
Link to File
/media/divresources/RecandRetGPSCSummitFinalJune122017.pptx
Description
"Recruitment and Retention presentation at the GPSC Spring Summit 2017."
Corporate Author
Recruitment and Retention Steering Comittee
Published Date
2017-06-19
Topics
Meetings and Events
Recruitment and Retention
Patient Medical Home
Event
GPSC Spring Summit 2017
Workshop
Recruitment and Retention for PMH: A Critical Enabler
Resource Type
Presentation
File Type
PowerPoint
Link to File
/media/divresources/RecandRetGPSCSummitFinalJune122017.pptx
Description
Recruitment and Retention presentation at the GPSC Spring Summit 2017.
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84 public records – page 2 of 5.