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Principles and Approaches to Best Practice Team Based Care and Organizational Excellence – Reflections from the Nuka Symposium, August 2019 - Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1538
Published Date
2020-01-22
Link to File
/media/divresources/PresentationReflectionsfromtheNukaSymposiumWebinar.pdf
Description
" Southcentral Foundation has had tremendous success in improving primary care from a quadruple aim perspective. In August 2019 a cohort of 19 attended a symposium created for BC participants to learn about their Nuka Model of Care.The webinar, hosted by Dr Dan Horvat along with a panel of Physicians who also attended, presented on the key learnings and how they can be applied in BC. This is the slide deck used during the Principles and Approaches to Best Practice Team Based Care and Organizational Excellence – Reflections from the Nuka Symposium, August 2019 webinar held on January 22, 2020."
Corporate Author
General Practice Services Committee
Personal Author
Dr Bonnie Bagdan Dr Dan Horvat Dr Alan Ruddiman Dr Tim Troughton
Published Date
2020-01-22
Topics
Primary Care
Patient Medical Home
Primary Care Network
Engagement
First Nations
Governance
Team-Based Care
Event
Divisions Webinar Learning Series
Resource Type
Presentation
File Type
Pdf
Link to File
/media/divresources/PresentationReflectionsfromtheNukaSymposiumWebinar.pdf
Description
Southcentral Foundation has had tremendous success in improving primary care from a quadruple aim perspective. In August 2019 a cohort of 19 attended a symposium created for BC participants to learn about their Nuka Model of Care.The webinar, hosted by Dr Dan Horvat along with a panel of Physicians who also attended, presented on the key learnings and how they can be applied in BC. This is the slide deck used during the Principles and Approaches to Best Practice Team Based Care and Organizational Excellence – Reflections from the Nuka Symposium, August 2019 webinar held on January 22, 2020.
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Converting to Population Based Funding: Development and Transition Stages (Executive Summary)

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1563
Division
Mission Division of Family Practice
Published Date
2020-11
Link to File
/media/divresources/MissionPBF_CaseStudy_ExecutiveSummary.pdf
Description
"Processes and initial outcomes of converting the clinic from a fee-for-service model to a population-based model."
Division
Mission Division of Family Practice
Corporate Author
General Practice Services Committee
Mission Division of Family Practice
Published Date
2020-11
Topics
Payment Models
Patient Medical Home
Population Based Funding
Resource Type
Summary
File Type
Pdf
Link to File
/media/divresources/MissionPBF_CaseStudy_ExecutiveSummary.pdf
Description
Processes and initial outcomes of converting the clinic from a fee-for-service model to a population-based model.
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Converting to Population Based Funding: Development and Transition Stages (Case Study)

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1564
Division
Mission Division of Family Practice
Published Date
2020-11
Link to File
/media/divresources/MissonPBF_CaseStudy_FinalReport.pdf
Description
"Processes and initial outcomes of converting the clinic from a fee-for-service model to a population-based model. The report provides important lessons about the preparation involved and support required from a broad set of stakeholders for the transition process."
Division
Mission Division of Family Practice
Corporate Author
General Practice Services Committee
Mission Division of Family Practice
Published Date
2020-11
Topics
Patient Medical Home
Population Based Funding
Payment Models
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/MissonPBF_CaseStudy_FinalReport.pdf
Description
Processes and initial outcomes of converting the clinic from a fee-for-service model to a population-based model. The report provides important lessons about the preparation involved and support required from a broad set of stakeholders for the transition process.
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What We Value: Stories of Most Significant Change (MSC) from Physicians, Allied Healthcare Providers, and Patients (Executive Summary)

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1565
Division
Central Okanagan Division of Family Practice
Kootenay Boundary Division of Family Practice
North Peace Division of Family Practice
North Shore Division of Family Practice
South Island Division of Family Practice
South Okanagan Similkameen Division of Family Practice
Sunshine Coast Division of Family Practice
Published Date
2020-11
Link to File
/media/divresources/PMHMostSignificantChangeEvaluation_ExecutiveSummary.pdf
Description
"The PMH Most Significant Change Evaluation describes the changes that resulted from Patient Medical Home (PMH) strategies such as the implementation of team-based care with allied health professionals (i.e., pharmacists and social workers), and clarifies the values held by different stakeholders in primary care transformation. The executive summary contains priority next steps for system actors (GPSC, Divisions, and FPs) to address."
Division
Central Okanagan Division of Family Practice
Kootenay Boundary Division of Family Practice
North Peace Division of Family Practice
North Shore Division of Family Practice
South Island Division of Family Practice
South Okanagan Similkameen Division of Family Practice
Sunshine Coast Division of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2020-11
Topics
Patient Medical Home
Most Significant Change
Team-Based Care
Evaluation
EMR
Resource Type
Summary
File Type
Pdf
Link to File
/media/divresources/PMHMostSignificantChangeEvaluation_ExecutiveSummary.pdf
Description
The PMH Most Significant Change Evaluation describes the changes that resulted from Patient Medical Home (PMH) strategies such as the implementation of team-based care with allied health professionals (i.e., pharmacists and social workers), and clarifies the values held by different stakeholders in primary care transformation. The executive summary contains priority next steps for system actors (GPSC, Divisions, and FPs) to address.
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What We Value: Stories of Most Significant Change (MSC) from Physicians, Allied Healthcare Providers, and Patients (Executive Summary)

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1566
Division
Central Okanagan Division of Family Practice
Kootenay Boundary Division of Family Practice
North Peace Division of Family Practice
North Shore Division of Family Practice
South Island Division of Family Practice
South Okanagan Similkameen Division of Family Practice
Sunshine Coast Division of Family Practice
Published Date
2020-11
Link to File
/media/divresources/PMHMostSignificantChangeEvaluation_FullReport.pdf
Description
"The PMH Most Significant Change Evaluation describes the changes that resulted from Patient Medical Home (PMH) strategies such as the implementation of team-based care with allied health professionals (i.e., pharmacists and social workers). By collecting, sharing, and reflecting on PMH stories from across BC, this project identifies common and different values held by different stakeholder groups in the BC health system."
Division
Central Okanagan Division of Family Practice
Kootenay Boundary Division of Family Practice
North Peace Division of Family Practice
North Shore Division of Family Practice
South Island Division of Family Practice
South Okanagan Similkameen Division of Family Practice
Sunshine Coast Division of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2020-11
Topics
Patient Medical Home
Most Significant Change
Team-Based Care
Evaluation
EMR
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/PMHMostSignificantChangeEvaluation_FullReport.pdf
Description
The PMH Most Significant Change Evaluation describes the changes that resulted from Patient Medical Home (PMH) strategies such as the implementation of team-based care with allied health professionals (i.e., pharmacists and social workers). By collecting, sharing, and reflecting on PMH stories from across BC, this project identifies common and different values held by different stakeholder groups in the BC health system.
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The Engagement Partner & Primary Care Transformation Partner Roles - Webinar Recording

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1567
Published Date
2020-12-02
Link to File
/media/divresources/EngagementPartnerandPrimaryCareTransformationPartner_webinar.mp4
Description
"This webinar reviews the Doctors of BC staff role of Engagement Partners and Primary Care Transformation Partners, and the ways they support physicians through the Divisions of Family Practice and the Medical Staff Association."
Corporate Author
Doctors of BC
Published Date
2020-12-02
Topics
Engagement
Primary Care
Resource Type
Video Recording
File Type
MP4
Link to File
/media/divresources/EngagementPartnerandPrimaryCareTransformationPartner_webinar.mp4
Description
This webinar reviews the Doctors of BC staff role of Engagement Partners and Primary Care Transformation Partners, and the ways they support physicians through the Divisions of Family Practice and the Medical Staff Association.
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The Engagement Partner & Primary Care Transformation Partner Roles - Webinar Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1568
Published Date
2020-12-02
Link to File
/media/divresources/EngagementPartnerandPrimaryCareTransformation_webinar_Dec_2_2020.pdf
Description
"This webinar reviews the Doctors of BC staff role of Engagement Partners and Primary Care Transformation Partners, and the ways they support physicians through the Divisions of Family Practice and the Medical Staff Association."
Corporate Author
Doctors of BC
Published Date
2020-12-02
Topics
Engagement
Primary Care
Resource Type
Presentation
File Type
Pdf
Link to File
/media/divresources/EngagementPartnerandPrimaryCareTransformation_webinar_Dec_2_2020.pdf
Description
This webinar reviews the Doctors of BC staff role of Engagement Partners and Primary Care Transformation Partners, and the ways they support physicians through the Divisions of Family Practice and the Medical Staff Association.
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Central Okanagan Division of Family Practice – Engagement Journey

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1569
Division
Central Okanagan Division of Family Practice
Published Date
2017
Link to File
/media/divresources/Central_Okanagan_Engagement_Journey.pdf
Description
"This is the Central Okanagan Division of Family Practice’s PMH Engagement Journey. The PMH Engagement Journeys were designed to capture eight divisions' early implementation of the patient medical home (PMH) model of health care. The stories offer a look at the challenges and successes the divisions experienced along their journeys, and the resources they created to engage members and partners around primary care. It is the hope that these stories will act as a resource, support, and source of inspiration for other divisions beginning their journeys to an integrated system of care via the PMH."
Division
Central Okanagan Division of Family Practice
Corporate Author
Central Okanagan Division of Family Practice
General Practice Services Committee
Published Date
2017
Topics
Engagement
Patient Medical Home
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/Central_Okanagan_Engagement_Journey.pdf
Description
This is the Central Okanagan Division of Family Practice’s PMH Engagement Journey. The PMH Engagement Journeys were designed to capture eight divisions' early implementation of the patient medical home (PMH) model of health care. The stories offer a look at the challenges and successes the divisions experienced along their journeys, and the resources they created to engage members and partners around primary care. It is the hope that these stories will act as a resource, support, and source of inspiration for other divisions beginning their journeys to an integrated system of care via the PMH.
Less detail
Published Date
2019-07
Link to File
/media/divresources/OscarEMRIntroduction_InstructionSheets_v4.pdf
Description
"These instruction sheets provide an overview of basic OSCAR functions for new users. This is an independent quick reference guide on getting started with OSCAR that has been created by physicians, for physicians."
Corporate Author
Recruitment and Retention Steering Comittee
Practice Support Program
Published Date
2019-07
Topics
EMR
Team-Based Care
Resource Type
Manual
File Type
Pdf
Link to File
/media/divresources/OscarEMRIntroduction_InstructionSheets_v4.pdf
Description
These instruction sheets provide an overview of basic OSCAR functions for new users. This is an independent quick reference guide on getting started with OSCAR that has been created by physicians, for physicians.
Less detail
Published Date
2019-07
Link to File
/media/divresources/IHIntroduction_Instructionsv11.pdf
Description
"These instruction sheets provide an overview of basic IntraHealth Profile functions for new users. This is an independent quick reference guide on getting started with IntraHealth Profile that has been created by physicians, for physicians."
Corporate Author
Recruitment and Retention Steering Comittee
Practice Support Program
Published Date
2019-07
Topics
EMR
Team-Based Care
Resource Type
Manual
File Type
Pdf
Link to File
/media/divresources/IHIntroduction_Instructionsv11.pdf
Description
These instruction sheets provide an overview of basic IntraHealth Profile functions for new users. This is an independent quick reference guide on getting started with IntraHealth Profile that has been created by physicians, for physicians.
Less detail
Published Date
2019-07
Link to File
/media/divresources/MOISEMRIntroduction_InstructionSheetsv5.pdf
Description
"These instruction sheets provide an overview of basic MOIS functions for new users. This is an independent quick reference guide on getting started with MOIS that has been created by physicians, for physicians."
Corporate Author
Recruitment and Retention Steering Comittee
Practice Support Program
Published Date
2019-07
Topics
EMR
Team-Based Care
Resource Type
Manual
File Type
Pdf
Link to File
/media/divresources/MOISEMRIntroduction_InstructionSheetsv5.pdf
Description
These instruction sheets provide an overview of basic MOIS functions for new users. This is an independent quick reference guide on getting started with MOIS that has been created by physicians, for physicians.
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Published Date
2019-07
Link to File
/media/divresources/MedAccessIntroduction_Instructionsv6.pdf
Description
"These instruction sheets provide an overview of basic Med-Access functions for new users. This is an independent quick reference guide on getting started with Med-Access that has been created by physicians, for physicians."
Corporate Author
Recruitment and Retention Steering Comittee
Practice Support Program
Published Date
2019-07
Topics
EMR
Team-Based Care
Resource Type
Manual
File Type
Pdf
Link to File
/media/divresources/MedAccessIntroduction_Instructionsv6.pdf
Description
These instruction sheets provide an overview of basic Med-Access functions for new users. This is an independent quick reference guide on getting started with Med-Access that has been created by physicians, for physicians.
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Encounter, Attachment and Shift Reporting EMR Orientation Guide - Med Access

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1615
Published Date
2022
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Med-Access.pdf
Description
"The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan."
Personal Author
Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the EMR vendor
Published Date
2022
Topics
Encounter, Attachment and Shift Reporting
EMR
EMR Resources
Resource Type
Guide
File Type
Pdf
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Med-Access.pdf
Description
The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan.
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Encounter, Attachment and Shift Reporting EMR Orientation Guide - Oscar Pro

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1616
Published Date
2022
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Oscar-Pro.pdf
Description
"The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan."
Personal Author
Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the EMR vendor
Published Date
2022
Topics
EMR
EMR Resources
Encounter, Attachment and Shift Reporting
Resource Type
Guide
File Type
Pdf
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Oscar-Pro.pdf
Description
The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan.
Less detail

Encounter, Attachment and Shift Reporting EMR Orientation Guide - Oscar

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1620
Published Date
2022
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Oscar.pdf
Description
"The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan."
Personal Author
Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the EMR vendor
Published Date
2022
Topics
EMR
EMR Resources
Encounter, Attachment and Shift Reporting
Resource Type
Guide
File Type
Pdf
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Oscar.pdf
Description
The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan.
Less detail
Link to File
/media/divresources/FINAL-PCNCOKDecisionTemplates_final.xlsx
Description
"This is an example of a PCN Operations Group Decision-Making Template. It was created by the Central Okanagan PCN Operations Group and can be used as a template or guide for other groups."
Personal Author
Central Okanagan PCN
Topics
PCN Resource Shareout Documents
Primary Care Network
Governance
Resource Type
Template
File Type
Excel
Link to File
/media/divresources/FINAL-PCNCOKDecisionTemplates_final.xlsx
Description
This is an example of a PCN Operations Group Decision-Making Template. It was created by the Central Okanagan PCN Operations Group and can be used as a template or guide for other groups.
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Link to File
/media/divresources/ComoxPCN-SharedPurposeInfoFINALMarch152021.pdf
Description
"This document shows an example of a PCN Steering Committee's shared purpose. It was created by the Comox Valley PCN and can be used as a guide or template by other PCNs."
Personal Author
Comox Valley PCN
Topics
PCN Resource Shareout Documents
Primary Care Network
Governance
Resource Type
Info Graphic
File Type
Pdf
Link to File
/media/divresources/ComoxPCN-SharedPurposeInfoFINALMarch152021.pdf
Description
This document shows an example of a PCN Steering Committee's shared purpose. It was created by the Comox Valley PCN and can be used as a guide or template by other PCNs.
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PCN Steering Committee/Clinic MOU- Central Okanagan

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1646
Program
Primary Care Networks
Published Date
2021
Link to File
/media/divresources/Central-Okanagan-MASTER-MOU.pdf
Description
"This document shows an example of a memorandum of understanding (MOU) for a PCN clinic. It was created by the Central Okanagan PCN and can be used as a guide or template by other PCNs."
Program
Primary Care Networks
Personal Author
Central Okanagan PCN
Published Date
2021
Topics
Primary Care Network
PCN Resource Shareout Documents
Governance
Contracts and Agreements
File Type
Pdf
Link to File
/media/divresources/Central-Okanagan-MASTER-MOU.pdf
Description
This document shows an example of a memorandum of understanding (MOU) for a PCN clinic. It was created by the Central Okanagan PCN and can be used as a guide or template by other PCNs.
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Cultural Safety & Humility Framework - Chilliwack

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1647
Program
Primary Care Networks
Published Date
2021
Link to File
/media/divresources/Cultural-Safety-and-Humility-Framework-Chilliwack.pdf
Description
"This document shows an example of a cultural safety and humility framework for a PCN. It was created by the Chilliwack and Fraser Health Rural PCN and can be used as a guide or template by other PCNs."
Program
Primary Care Networks
Personal Author
Chilliwack and Fraser Health Rural PCN
Published Date
2021
Topics
PCN Resource Shareout Documents
Primary Care Network
File Type
Pdf
Link to File
/media/divresources/Cultural-Safety-and-Humility-Framework-Chilliwack.pdf
Description
This document shows an example of a cultural safety and humility framework for a PCN. It was created by the Chilliwack and Fraser Health Rural PCN and can be used as a guide or template by other PCNs.
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First Nations and Aboriginal Primary Care Network - Vancouver Coastal

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1648
Program
Primary Care Networks
Published Date
2020
Link to File
/media/divresources/First-Nations-and-Aboriginal-PCN-Overview-FINAL.pdf
Description
"This document is an overview of a First Nations and Aboriginal Primary Care Network (FNAPCN). This collaboration is held by the Aboriginal program of Vancouver Coastal Health. Content may be reproduced without written permission provided the source is fully acknowledged and can be used by other PCNs as a resource for collaboration."
Program
Primary Care Networks
Personal Author
First Nations and Aboriginal Primary Care Network
Published Date
2020
Topics
PCN Resource Shareout Documents
Primary Care
Primary Care Network
File Type
Pdf
Link to File
/media/divresources/First-Nations-and-Aboriginal-PCN-Overview-FINAL.pdf
Description
This document is an overview of a First Nations and Aboriginal Primary Care Network (FNAPCN). This collaboration is held by the Aboriginal program of Vancouver Coastal Health. Content may be reproduced without written permission provided the source is fully acknowledged and can be used by other PCNs as a resource for collaboration.
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188 public records – page 2 of 10.