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Principles and Approaches to Best Practice Team Based Care and Organizational Excellence – Reflections from the Nuka Symposium, August 2019 - Recording

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1537
Published Date
2020-01-22
Link to File
/media/divresources/PrinciplesApproachestoBestPracticeTBC_ReflectionsfromtheNukaSymposium_recording.mp4
Description
"This is the recording of the Principles and Approaches to Best Practice Team Based Care and Organizational Excellence – Reflections from the Nuka Symposium, August 2019 webinar held January 22, 2020."
Corporate Author
General Practice Services Committee
Personal Author
Dr Bonnie Bagdan Dr Dan Horvat Dr Alan Ruddiman Dr Tim Troughton
Published Date
2020-01-22
Topics
Team-Based Care
Primary Care
Patient Medical Home
Primary Care Network
First Nations
Engagement
Governance
Event
Divisions Webinar Learning Series
Resource Type
Audio Recording
Video Recording
File Type
MP4
Link to File
/media/divresources/PrinciplesApproachestoBestPracticeTBC_ReflectionsfromtheNukaSymposium_recording.mp4
Recording Length
59mins 13secs
Description
This is the recording of the Principles and Approaches to Best Practice Team Based Care and Organizational Excellence – Reflections from the Nuka Symposium, August 2019 webinar held January 22, 2020.
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Principles and Approaches to Best Practice Team Based Care and Organizational Excellence – Reflections from the Nuka Symposium, August 2019 - Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1538
Published Date
2020-01-22
Link to File
/media/divresources/PresentationReflectionsfromtheNukaSymposiumWebinar.pdf
Description
" Southcentral Foundation has had tremendous success in improving primary care from a quadruple aim perspective. In August 2019 a cohort of 19 attended a symposium created for BC participants to learn about their Nuka Model of Care.The webinar, hosted by Dr Dan Horvat along with a panel of Physicians who also attended, presented on the key learnings and how they can be applied in BC. This is the slide deck used during the Principles and Approaches to Best Practice Team Based Care and Organizational Excellence – Reflections from the Nuka Symposium, August 2019 webinar held on January 22, 2020."
Corporate Author
General Practice Services Committee
Personal Author
Dr Bonnie Bagdan Dr Dan Horvat Dr Alan Ruddiman Dr Tim Troughton
Published Date
2020-01-22
Topics
Primary Care
Patient Medical Home
Primary Care Network
Engagement
First Nations
Governance
Team-Based Care
Event
Divisions Webinar Learning Series
Resource Type
Presentation
File Type
Pdf
Link to File
/media/divresources/PresentationReflectionsfromtheNukaSymposiumWebinar.pdf
Description
Southcentral Foundation has had tremendous success in improving primary care from a quadruple aim perspective. In August 2019 a cohort of 19 attended a symposium created for BC participants to learn about their Nuka Model of Care.The webinar, hosted by Dr Dan Horvat along with a panel of Physicians who also attended, presented on the key learnings and how they can be applied in BC. This is the slide deck used during the Principles and Approaches to Best Practice Team Based Care and Organizational Excellence – Reflections from the Nuka Symposium, August 2019 webinar held on January 22, 2020.
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Culturally Safe Team-based Care at the Snuneymuxw Health Centre (Executive Summary)

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1561
Division
Nanaimo Division of Family Practice
Published Date
2020-11
Link to File
/media/divresources/GPSCPMHCaseStudy_SnuneymuxwHealthCentre_ExecutiveSummary.pdf
Description
"This PMH Case Study explores the integration of physician services in a First Nations interdisciplinary health team and culturally safe and appropriate care. The executive summary describes key impacts and lessons on how to implement culturally safe care."
Division
Nanaimo Division of Family Practice
Corporate Author
General Practice Services Committee
Nanaimo Division of Family Practice
Published Date
2020-11
Topics
Patient Medical Home
Team-Based Care
First Nations
Resource Type
Summary
File Type
Pdf
Link to File
/media/divresources/GPSCPMHCaseStudy_SnuneymuxwHealthCentre_ExecutiveSummary.pdf
Description
This PMH Case Study explores the integration of physician services in a First Nations interdisciplinary health team and culturally safe and appropriate care. The executive summary describes key impacts and lessons on how to implement culturally safe care.
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Culturally Safe Team-based Care at the Snuneymuxw Health Centre (Case Study)

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1562
Division
Nanaimo Division of Family Practice
Published Date
2020-11
Link to File
/media/divresources/GPSCPMHCaseStudy_SnuneymuxwHealthCentre_FullReport.pdf
Description
"This PMH Case Study explores the integration of physician services in a First Nations interdisciplinary health team and culturally safe and appropriate care. The report highlights the work and time required to develop trust and earn the respect of the Snuneymuxw First Nation patients, so that care is provided in culturally safe and appropriate ways."
Division
Nanaimo Division of Family Practice
Corporate Author
General Practice Services Committee
Nanaimo Division of Family Practice
Published Date
2020-11
Topics
Team-Based Care
First Nations
Patient Medical Home
Resource Type
Case Study
Link to File
/media/divresources/GPSCPMHCaseStudy_SnuneymuxwHealthCentre_FullReport.pdf
Description
This PMH Case Study explores the integration of physician services in a First Nations interdisciplinary health team and culturally safe and appropriate care. The report highlights the work and time required to develop trust and earn the respect of the Snuneymuxw First Nation patients, so that care is provided in culturally safe and appropriate ways.
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Encounter, Attachment and Shift Reporting EMR Orientation Guide - Med Access

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1615
Published Date
2022
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Med-Access.pdf
Description
"The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan."
Personal Author
Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the EMR vendor
Published Date
2022
Topics
Encounter, Attachment and Shift Reporting
EMR
EMR Resources
Resource Type
Guide
File Type
Pdf
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Med-Access.pdf
Description
The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan.
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Encounter, Attachment and Shift Reporting EMR Orientation Guide - Oscar Pro

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1616
Published Date
2022
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Oscar-Pro.pdf
Description
"The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan."
Personal Author
Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the EMR vendor
Published Date
2022
Topics
EMR
EMR Resources
Encounter, Attachment and Shift Reporting
Resource Type
Guide
File Type
Pdf
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Oscar-Pro.pdf
Description
The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan.
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Encounter, Attachment and Shift Reporting EMR Orientation Guide - Oscar

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1620
Published Date
2022
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Oscar.pdf
Description
"The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan."
Personal Author
Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the EMR vendor
Published Date
2022
Topics
EMR
EMR Resources
Encounter, Attachment and Shift Reporting
Resource Type
Guide
File Type
Pdf
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Oscar.pdf
Description
The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan.
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PCN Mental Health and Substance Use (MHSU) Report - Chilliwack and Fraser Health

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1684
Program
Primary Care Networks
Published Date
2021
Link to File
/media/divresources/Chilliwack-Substance-Use-MHSU-Report.pdf
Description
"This document shows an example of a MHSU Report. It was created by the Chilliwack and Fraser Health Rural PCN and can be used as a guide or template by other PCNs."
Program
Primary Care Networks
Personal Author
Chilliwack and Fraser Health Rural PCN
Published Date
2021
Topics
PCN Resource Shareout Documents
Primary Care Network
Evaluation
Mental Health and Substance Use
File Type
Pdf
Link to File
/media/divresources/Chilliwack-Substance-Use-MHSU-Report.pdf
Description
This document shows an example of a MHSU Report. It was created by the Chilliwack and Fraser Health Rural PCN and can be used as a guide or template by other PCNs.
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Feedback From the Regional Round Table for the Kootenay Boundary Division of Family Practice

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource366
Health Authority
Interior
Division
Kootenay Boundary Division of Family Practice
Program
Divisions of Family Practice
Published Date
2011-05-12
Link to File
/media/divresources/CMEFinalReporMay12RoundTable.pdf
Description
"This report provides a summary of information from the discussions at the Regional Round Table in Castlegar on May 12, 2011, and an outline of the next steps."
Health Authority
Interior
Division
Kootenay Boundary Division of Family Practice
Program
Divisions of Family Practice
Corporate Author
Kootenay Boundary Division of Family Practice
Published Date
2011-05-12
Topics
Recruitment and Retention
Continuing Medical Education (CME)
Practice Efficiencies and Support
Seniors
Mental Health and Substance Use
Maternity Care
Shared Care
Event
Kootenay Boundary Regional Roundtable
Resource Type
Report
File Type
Pdf
Link to File
/media/divresources/CMEFinalReporMay12RoundTable.pdf
Description
This report provides a summary of information from the discussions at the Regional Round Table in Castlegar on May 12, 2011, and an outline of the next steps.
Less detail
Health Authority
Fraser
Division
Langley Division of Family Practice
Program
Divisions of Family Practice
Published Date
2013-04-30
Link to File
/media/divresources/GPEngage-CaptureMainThemes.pdf
Description
"A graphic summary of the main themes which came out of the Attaching Langley event."
Health Authority
Fraser
Division
Langley Division of Family Practice
Program
Divisions of Family Practice
Corporate Author
Langley Division of Family Practice
Published Date
2013-04-30
Topics
Frail Patients
Member Engagement
Maternity Care
Attachment
Mental Health and Substance Use
Seniors
Resource Type
Graphic Recording
File Type
Pdf
Link to File
/media/divresources/GPEngage-CaptureMainThemes.pdf
Description
A graphic summary of the main themes which came out of the Attaching Langley event.
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Guidelines for Communications and Information Sharing Between GPs and Community Partners

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource383
Health Authority
Fraser
Division
Delta Division of Family Practice
Program
A GP for Me
Link to File
/media/divresources/GuidelinesForCommunicationBetweenGPsandCommunityPartners.pdf
Description
"These guidelines are intended to offer clarity about information sharing between GPs and community partners for Mental Health and Substance Use (MHSU) adult patients (non-urgent care). They were prepared to exist within the context of current legislation, including two privacy laws: 1) The BC Personal Information Protection Act (PIPA), which is the ‘private sector’ privacy law that covers the Delta Division of Family Practice, Doctors of BC, A GP for Me, health clinics, psychologists, GPs, counselors, and not-for-profit organizations, etc., and 2) The BC Freedom of Information and Protection of Privacy Act (FIPPA), the ‘public sector’ law, which applies to the Ministry of Health and Health Authorities."
Health Authority
Fraser
Division
Delta Division of Family Practice
Program
A GP for Me
Corporate Author
Delta Division of Family Practice
Personal Author
David Flaherty
Geri McGrath
Diane Burton
Topics
Mental Health and Substance Use
Privacy
Resource Type
Guidelines
Report
File Type
Pdf
Link to File
/media/divresources/GuidelinesForCommunicationBetweenGPsandCommunityPartners.pdf
Description
These guidelines are intended to offer clarity about information sharing between GPs and community partners for Mental Health and Substance Use (MHSU) adult patients (non-urgent care). They were prepared to exist within the context of current legislation, including two privacy laws: 1) The BC Personal Information Protection Act (PIPA), which is the ‘private sector’ privacy law that covers the Delta Division of Family Practice, Doctors of BC, A GP for Me, health clinics, psychologists, GPs, counselors, and not-for-profit organizations, etc., and 2) The BC Freedom of Information and Protection of Privacy Act (FIPPA), the ‘public sector’ law, which applies to the Ministry of Health and Health Authorities.
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Resource Navigator Candidates Short Criteria Score Sheet

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource384
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Program
A GP for Me
Published Date
2015
Link to File
/media/divresources/ResourceNavigatorShortlistCriteria.doc
Description
"Interview criteria for a resource navigator arranged in a score sheet."
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Program
A GP for Me
Corporate Author
Powell River Division of Family Practice
Published Date
2015
Topics
Human Resources
Community / Patient Navigation
Resource Type
Form
File Type
Word
Link to File
/media/divresources/ResourceNavigatorShortlistCriteria.doc
Description
Interview criteria for a resource navigator arranged in a score sheet.
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Powell River Resource Navigator Feasability Pilot 2013-2014 Evaluation Report

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource386
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Program
A GP for Me
Published Date
2014-07-04
Link to File
/media/divresources/PRResourceNavigatorReportFinal.pdf
Description
"Vancouver Coastal Health Integrated Primary and Community Care (IPCC) and the Powell River Division of Family Practice (DoFP) partnered together on a one year pilot project to determine the feasibility and value of a Resource Navigator (R-N) serving family physicians. The goal of the position was to assist physicians in identifying available health and social support services and linking their patients to these services. This report evaluates the Resource Navigator pilot."
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Program
A GP for Me
Corporate Author
Vancouver Coastal Health
Powell River Division of Family Practice
Published Date
2014-07-04
Topics
Evaluation
Human Resources
Community / Patient Navigation
Resource Type
Report
File Type
Pdf
Link to File
/media/divresources/PRResourceNavigatorReportFinal.pdf
Description
Vancouver Coastal Health Integrated Primary and Community Care (IPCC) and the Powell River Division of Family Practice (DoFP) partnered together on a one year pilot project to determine the feasibility and value of a Resource Navigator (R-N) serving family physicians. The goal of the position was to assist physicians in identifying available health and social support services and linking their patients to these services. This report evaluates the Resource Navigator pilot.
Less detail
Health Authority
Fraser
Division
Mission Division of Family Practice
Program
A GP for Me
Link to File
/media/divresources/FETCHRackCardMission.pdf
Description
"Rack card to promote FETCH (For Everything That's Community Health) Mission."
Health Authority
Fraser
Division
Mission Division of Family Practice
Program
A GP for Me
Corporate Author
Mission Division of Family Practice
Topics
Community / Patient Navigation
Community Resources
Resource Type
Resource List
Rack Card
File Type
Pdf
Link to File
/media/divresources/FETCHRackCardMission.pdf
Description
Rack card to promote FETCH (For Everything That's Community Health) Mission.
Less detail
Health Authority
Fraser
Division
Mission Division of Family Practice
Program
A GP for Me
Link to File
/media/divresources/FETCHBusinessCardMission.pdf
Description
"Business card to promote FETCH (For Everything That's Community Health) Mission."
Health Authority
Fraser
Division
Mission Division of Family Practice
Program
A GP for Me
Corporate Author
Mission Division of Family Practice
Topics
Communications and Marketing
Community / Patient Navigation
Community Resources
Resource Type
Resource List
Business / Wallet Card
File Type
Pdf
Link to File
/media/divresources/FETCHBusinessCardMission.pdf
Description
Business card to promote FETCH (For Everything That's Community Health) Mission.
Less detail
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Program
A GP for Me
Link to File
/media/divresources/PowellRiverResourceNavigatorJobdescriptionV3.0.doc
Description
"Job description for the health resource navigator. Core duties include sourcing available community, regional, and provincial health and social support services, determining the best method of keeping up-to-date listings of these services and the best methods of communicating this information to physicians, and supporting physicians in linking patients to the most appropriate service."
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Program
A GP for Me
Corporate Author
Powell River Division of Family Practice
Topics
Community / Patient Navigation
Human Resources
Resource Type
Job Description
File Type
Word
Link to File
/media/divresources/PowellRiverResourceNavigatorJobdescriptionV3.0.doc
Description
Job description for the health resource navigator. Core duties include sourcing available community, regional, and provincial health and social support services, determining the best method of keeping up-to-date listings of these services and the best methods of communicating this information to physicians, and supporting physicians in linking patients to the most appropriate service.
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Comox Valley Division of Family Practice Community Navigator

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource427
Health Authority
Island
Division
Comox Valley Division of Family Practice
Program
A GP for Me
Link to File
/media/divresources/CommunityNavigatorJobPostingComox.pdf
Description
"Job description for the health resource navigator. Core duties include sourcing available community, regional, and provincial health and social support services, and directly supporting physicians in linking patients to the most appropriate services and patients in navigating the services and support required."
Health Authority
Island
Division
Comox Valley Division of Family Practice
Program
A GP for Me
Corporate Author
Comox Valley Division of Family Practice
Topics
Community / Patient Navigation
Human Resources
Resource Type
Job Description
File Type
Pdf
Link to File
/media/divresources/CommunityNavigatorJobPostingComox.pdf
Description
Job description for the health resource navigator. Core duties include sourcing available community, regional, and provincial health and social support services, and directly supporting physicians in linking patients to the most appropriate services and patients in navigating the services and support required.
Less detail
Health Authority
Island
Division
South Island Division of Family Practice
Program
Divisions of Family Practice
Link to File
/media/divresources/DecisionActionLogSouthIsland.xlsx
Description
"This example template is used by the South Island Division. It contains a user guide, a decision log, an action item log, and an attendance log. These are management tools that can be used to keep track of decisions and action items in everyday practice management or for a specific project. This workbook can replace the need for keeping minutes at team meetings."
Health Authority
Island
Division
South Island Division of Family Practice
Program
Divisions of Family Practice
Corporate Author
South Island Division of Family Practice
Topics
Project Management
Meetings and Events
Resource Type
Meeting / Event Materials
File Type
Excel
Link to File
/media/divresources/DecisionActionLogSouthIsland.xlsx
Description
This example template is used by the South Island Division. It contains a user guide, a decision log, an action item log, and an attendance log. These are management tools that can be used to keep track of decisions and action items in everyday practice management or for a specific project. This workbook can replace the need for keeping minutes at team meetings.
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Creating a Positive Culture and Improving Communication in the Workplace

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource505
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Program
A GP for Me
Published Date
2016-03-09
Link to File
/media/divresources/CommunityWorkshopPosterPowellRiver.pdf
Description
"Poster to promote workshop on positive culture and improving communication presented by Barb Langlois, leadership coach, speaker and RN."
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Program
A GP for Me
Corporate Author
Powell River Division of Family Practice
Published Date
2016-03-09
Topics
Meetings and Events
Communications and Marketing
Resource Type
Poster
File Type
Pdf
Link to File
/media/divresources/CommunityWorkshopPosterPowellRiver.pdf
Description
Poster to promote workshop on positive culture and improving communication presented by Barb Langlois, leadership coach, speaker and RN.
Less detail
Health Authority
Fraser
Division
Mission Division of Family Practice
Program
A GP for Me
Link to File
/media/divresources/FETCHPoster_Mission.pdf
Description
"Poster to promote FETCH (For Everything That's Community Health) Mission."
Health Authority
Fraser
Division
Mission Division of Family Practice
Program
A GP for Me
Corporate Author
Mission Division of Family Practice
Topics
Communications and Marketing
Community / Patient Navigation
Community Resources
Resource Type
Resource List
Poster
File Type
Pdf
Link to File
/media/divresources/FETCHPoster_Mission.pdf
Description
Poster to promote FETCH (For Everything That's Community Health) Mission.
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90 public records – page 2 of 5.