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Accessing Treatment: What do Providers Experience? - Info Graphic

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1464
Published Date
2017
Link to File
https://bcpsqc.ca/wp-content/uploads/2018/03/Provider-Map-Accessing-Treatment.pdf
Description
"A high-level visual illustration of the provider’s perspective into the many ways people can access treatment for substance use."
Corporate Author
Ministry of Mental Health and Addictions
First Nations Health Authority
General Practice Services Committee
Ministry of Health
BC Patient Safety & Quality Council
Published Date
2017
Topics
Primary Care
Community / Patient Navigation
Community Resources
Adverse Childhood Experiences
Children and Youth
Mental Health and Substance Use
Resource Type
Info Graphic
File Type
Pdf
Link to File
https://bcpsqc.ca/wp-content/uploads/2018/03/Provider-Map-Accessing-Treatment.pdf
Description
A high-level visual illustration of the provider’s perspective into the many ways people can access treatment for substance use.
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Patient Overdose in Park: what do providers experience? - Info Graphic

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1465
Published Date
2017-11-01
Link to File
https://bcpsqc.ca/wp-content/uploads/2018/03/Provider-Map-Overdose-in-Park-Case-Study.pdf
Description
"Visual illustration of the experiences of various providers when a patient with a substance use overdose moves through the emergency and acute care health systems."
Corporate Author
Ministry of Health
Ministry of Mental Health and Addictions
General Practice Services Committee
First Nations Health Authority
BC Patient Safety & Quality Council (BCPSQC)
Published Date
2017-11-01
Topics
Primary Care
Mental Health and Substance Use
Community Resources
Resource Type
Info Graphic
File Type
Pdf
Link to File
https://bcpsqc.ca/wp-content/uploads/2018/03/Provider-Map-Overdose-in-Park-Case-Study.pdf
Description
Visual illustration of the experiences of various providers when a patient with a substance use overdose moves through the emergency and acute care health systems.
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Primary Care Case Study: Provider Experiences - Info Graphic

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1466
Published Date
2017-11-01
Link to File
https://bcpsqc.ca/wp-content/uploads/2018/03/Provider-Map-Primary-Care-Clinic-Case-Study.pdf
Description
"Visual illustration of the steps, considerations and feelings of providers when someone with substance use presents at a primary health care clinic or family physician’s office."
Corporate Author
Ministry of Health
BC Patient Safety & Quality Council (BCPSQC)
Ministry of Mental Health and Addictions
General Practice Services Committee
First Nations Health Authority
Published Date
2017-11-01
Topics
Mental Health and Substance Use
First Nations
Community / Patient Navigation
Primary Care
Resource Type
Info Graphic
File Type
Pdf
Link to File
https://bcpsqc.ca/wp-content/uploads/2018/03/Provider-Map-Primary-Care-Clinic-Case-Study.pdf
Description
Visual illustration of the steps, considerations and feelings of providers when someone with substance use presents at a primary health care clinic or family physician’s office.
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Health Authority
Fraser
Division
Fraser Northwest Division of Family Practice
Published Date
2019
Link to File
/media/divresources/Communications_Coordinator.docx
Description
"A sample job description for the role of Communications Coordinator, as developed by the Fraser Northwest Division of Family Practice."
Health Authority
Fraser
Division
Fraser Northwest Division of Family Practice
Corporate Author
Fraser Northwest Division of Family Practice
Published Date
2019
Topics
Communications and Marketing
Human Resources
Resource Type
Job Description
File Type
Word
Link to File
/media/divresources/Communications_Coordinator.docx
Description
A sample job description for the role of Communications Coordinator, as developed by the Fraser Northwest Division of Family Practice.
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MSC Story - Supporting the Transition to Group Practice

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1530
Published Date
2019
Link to File
/media/divresources/MSCStory_SupportingtheTransitiontoGroupPractice.pdf
Description
"These most significant change (MSC) stories take readers on a journey toward understanding how patient medical homes are removing barriers to care around the province. This particular story is about how PSP staff support helped a provider completely embrace an EMR."
Corporate Author
General Practice Services Committee
Published Date
2019
Topics
Patient Medical Home
EMR
Evaluation
Most Significant Change
Resource Type
Story
File Type
Pdf
Link to File
/media/divresources/MSCStory_SupportingtheTransitiontoGroupPractice.pdf
Description
These most significant change (MSC) stories take readers on a journey toward understanding how patient medical homes are removing barriers to care around the province. This particular story is about how PSP staff support helped a provider completely embrace an EMR.
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MSC Story - The Road to Group Practice; Supporting Primary Care Physicians

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1533
Published Date
2019
Link to File
/media/divresources/MSCStory_TheRoadtoGroupPracticeSupportingPrimaryCarePhysicians.pdf
Description
"These most significant change (MSC) stories take readers on a journey toward understanding how patient medical homes are removing barriers to care around the province. This particular story is about how PSP support for EMR functionality, PMH readiness, and a needs assessment helped avoid burnout and ease the transition into retirement."
Corporate Author
General Practice Services Committee
Published Date
2019
Topics
Patient Medical Home
EMR
Evaluation
Most Significant Change
Resource Type
Story
File Type
Pdf
Link to File
/media/divresources/MSCStory_TheRoadtoGroupPracticeSupportingPrimaryCarePhysicians.pdf
Description
These most significant change (MSC) stories take readers on a journey toward understanding how patient medical homes are removing barriers to care around the province. This particular story is about how PSP support for EMR functionality, PMH readiness, and a needs assessment helped avoid burnout and ease the transition into retirement.
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What We Value: Stories of Most Significant Change (MSC) from Physicians, Allied Healthcare Providers, and Patients (Executive Summary)

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1565
Division
Central Okanagan Division of Family Practice
Kootenay Boundary Division of Family Practice
North Peace Division of Family Practice
North Shore Division of Family Practice
South Island Division of Family Practice
South Okanagan Similkameen Division of Family Practice
Sunshine Coast Division of Family Practice
Published Date
2020-11
Link to File
/media/divresources/PMHMostSignificantChangeEvaluation_ExecutiveSummary.pdf
Description
"The PMH Most Significant Change Evaluation describes the changes that resulted from Patient Medical Home (PMH) strategies such as the implementation of team-based care with allied health professionals (i.e., pharmacists and social workers), and clarifies the values held by different stakeholders in primary care transformation. The executive summary contains priority next steps for system actors (GPSC, Divisions, and FPs) to address."
Division
Central Okanagan Division of Family Practice
Kootenay Boundary Division of Family Practice
North Peace Division of Family Practice
North Shore Division of Family Practice
South Island Division of Family Practice
South Okanagan Similkameen Division of Family Practice
Sunshine Coast Division of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2020-11
Topics
Patient Medical Home
Most Significant Change
Team-Based Care
Evaluation
EMR
Resource Type
Summary
File Type
Pdf
Link to File
/media/divresources/PMHMostSignificantChangeEvaluation_ExecutiveSummary.pdf
Description
The PMH Most Significant Change Evaluation describes the changes that resulted from Patient Medical Home (PMH) strategies such as the implementation of team-based care with allied health professionals (i.e., pharmacists and social workers), and clarifies the values held by different stakeholders in primary care transformation. The executive summary contains priority next steps for system actors (GPSC, Divisions, and FPs) to address.
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What We Value: Stories of Most Significant Change (MSC) from Physicians, Allied Healthcare Providers, and Patients (Executive Summary)

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1566
Division
Central Okanagan Division of Family Practice
Kootenay Boundary Division of Family Practice
North Peace Division of Family Practice
North Shore Division of Family Practice
South Island Division of Family Practice
South Okanagan Similkameen Division of Family Practice
Sunshine Coast Division of Family Practice
Published Date
2020-11
Link to File
/media/divresources/PMHMostSignificantChangeEvaluation_FullReport.pdf
Description
"The PMH Most Significant Change Evaluation describes the changes that resulted from Patient Medical Home (PMH) strategies such as the implementation of team-based care with allied health professionals (i.e., pharmacists and social workers). By collecting, sharing, and reflecting on PMH stories from across BC, this project identifies common and different values held by different stakeholder groups in the BC health system."
Division
Central Okanagan Division of Family Practice
Kootenay Boundary Division of Family Practice
North Peace Division of Family Practice
North Shore Division of Family Practice
South Island Division of Family Practice
South Okanagan Similkameen Division of Family Practice
Sunshine Coast Division of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2020-11
Topics
Patient Medical Home
Most Significant Change
Team-Based Care
Evaluation
EMR
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/PMHMostSignificantChangeEvaluation_FullReport.pdf
Description
The PMH Most Significant Change Evaluation describes the changes that resulted from Patient Medical Home (PMH) strategies such as the implementation of team-based care with allied health professionals (i.e., pharmacists and social workers). By collecting, sharing, and reflecting on PMH stories from across BC, this project identifies common and different values held by different stakeholder groups in the BC health system.
Less detail
Published Date
2019-07
Link to File
/media/divresources/OscarEMRIntroduction_InstructionSheets_v4.pdf
Description
"These instruction sheets provide an overview of basic OSCAR functions for new users. This is an independent quick reference guide on getting started with OSCAR that has been created by physicians, for physicians."
Corporate Author
Recruitment and Retention Steering Comittee
Practice Support Program
Published Date
2019-07
Topics
EMR
Team-Based Care
Resource Type
Manual
File Type
Pdf
Link to File
/media/divresources/OscarEMRIntroduction_InstructionSheets_v4.pdf
Description
These instruction sheets provide an overview of basic OSCAR functions for new users. This is an independent quick reference guide on getting started with OSCAR that has been created by physicians, for physicians.
Less detail
Published Date
2019-07
Link to File
/media/divresources/IHIntroduction_Instructionsv11.pdf
Description
"These instruction sheets provide an overview of basic IntraHealth Profile functions for new users. This is an independent quick reference guide on getting started with IntraHealth Profile that has been created by physicians, for physicians."
Corporate Author
Recruitment and Retention Steering Comittee
Practice Support Program
Published Date
2019-07
Topics
EMR
Team-Based Care
Resource Type
Manual
File Type
Pdf
Link to File
/media/divresources/IHIntroduction_Instructionsv11.pdf
Description
These instruction sheets provide an overview of basic IntraHealth Profile functions for new users. This is an independent quick reference guide on getting started with IntraHealth Profile that has been created by physicians, for physicians.
Less detail
Published Date
2019-07
Link to File
/media/divresources/MOISEMRIntroduction_InstructionSheetsv5.pdf
Description
"These instruction sheets provide an overview of basic MOIS functions for new users. This is an independent quick reference guide on getting started with MOIS that has been created by physicians, for physicians."
Corporate Author
Recruitment and Retention Steering Comittee
Practice Support Program
Published Date
2019-07
Topics
EMR
Team-Based Care
Resource Type
Manual
File Type
Pdf
Link to File
/media/divresources/MOISEMRIntroduction_InstructionSheetsv5.pdf
Description
These instruction sheets provide an overview of basic MOIS functions for new users. This is an independent quick reference guide on getting started with MOIS that has been created by physicians, for physicians.
Less detail
Published Date
2019-07
Link to File
/media/divresources/MedAccessIntroduction_Instructionsv6.pdf
Description
"These instruction sheets provide an overview of basic Med-Access functions for new users. This is an independent quick reference guide on getting started with Med-Access that has been created by physicians, for physicians."
Corporate Author
Recruitment and Retention Steering Comittee
Practice Support Program
Published Date
2019-07
Topics
EMR
Team-Based Care
Resource Type
Manual
File Type
Pdf
Link to File
/media/divresources/MedAccessIntroduction_Instructionsv6.pdf
Description
These instruction sheets provide an overview of basic Med-Access functions for new users. This is an independent quick reference guide on getting started with Med-Access that has been created by physicians, for physicians.
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Encounter, Attachment and Shift Reporting EMR Orientation Guide - Med Access

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1615
Published Date
2022
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Med-Access.pdf
Description
"The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan."
Personal Author
Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the EMR vendor
Published Date
2022
Topics
Encounter, Attachment and Shift Reporting
EMR
EMR Resources
Resource Type
Guide
File Type
Pdf
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Med-Access.pdf
Description
The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan.
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Encounter, Attachment and Shift Reporting EMR Orientation Guide - Oscar Pro

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1616
Published Date
2022
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Oscar-Pro.pdf
Description
"The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan."
Personal Author
Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the EMR vendor
Published Date
2022
Topics
EMR
EMR Resources
Encounter, Attachment and Shift Reporting
Resource Type
Guide
File Type
Pdf
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Oscar-Pro.pdf
Description
The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan.
Less detail

Encounter, Attachment and Shift Reporting EMR Orientation Guide - Oscar

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1620
Published Date
2022
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Oscar.pdf
Description
"The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan."
Personal Author
Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the EMR vendor
Published Date
2022
Topics
EMR
EMR Resources
Encounter, Attachment and Shift Reporting
Resource Type
Guide
File Type
Pdf
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Oscar.pdf
Description
The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan.
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Attachment Coordinator Job Description Template

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1633
Published Date
2024-02-05
Link to File
/media/divresources/Attachment-Coordinator-Job-Description-Template.docx
Description
"This is a template job description for an Attachment Coordinator position. Each Division of Family Practice can adapt this job description to ensure the best use of resources within their geography, but the position summary and responsibilities listed in this template should remain standard as per the FPSC Attachment Mechanism Funding Guidelines."
Corporate Author
Family Practice Services Committee
Published Date
2024-02-05
Topics
Attachment
Primary Care Network
Resource Type
Job Description
File Type
Word
Link to File
/media/divresources/Attachment-Coordinator-Job-Description-Template.docx
Description
This is a template job description for an Attachment Coordinator position. Each Division of Family Practice can adapt this job description to ensure the best use of resources within their geography, but the position summary and responsibilities listed in this template should remain standard as per the FPSC Attachment Mechanism Funding Guidelines.
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PCN Mental Health and Substance Use (MHSU) Report - Chilliwack and Fraser Health

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1684
Program
Primary Care Networks
Published Date
2021
Link to File
/media/divresources/Chilliwack-Substance-Use-MHSU-Report.pdf
Description
"This document shows an example of a MHSU Report. It was created by the Chilliwack and Fraser Health Rural PCN and can be used as a guide or template by other PCNs."
Program
Primary Care Networks
Personal Author
Chilliwack and Fraser Health Rural PCN
Published Date
2021
Topics
PCN Resource Shareout Documents
Primary Care Network
Evaluation
Mental Health and Substance Use
File Type
Pdf
Link to File
/media/divresources/Chilliwack-Substance-Use-MHSU-Report.pdf
Description
This document shows an example of a MHSU Report. It was created by the Chilliwack and Fraser Health Rural PCN and can be used as a guide or template by other PCNs.
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Primary Care Allied Health Referral Form – Mission

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1691
Program
Primary Care Networks
Published Date
2022
Link to File
/media/divresources/Mission-Primary-Care-Allied-Health-Referral-Form.docx
Description
"This document shows a allied health referral form. It was created by the Mission PCN and can be used as a guide or template by other PCNs."
Program
Primary Care Networks
Personal Author
Mission PCN
Published Date
2022
Topics
Attachment
Primary Care Network
PCN Resource Shareout Documents
File Type
Word
Link to File
/media/divresources/Mission-Primary-Care-Allied-Health-Referral-Form.docx
Description
This document shows a allied health referral form. It was created by the Mission PCN and can be used as a guide or template by other PCNs.
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Priority Referral Form – South Island/Victoria

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1692
Program
Primary Care Networks
Link to File
/media/divresources/South-Island-Victoria-Primary-Care-Network-Prioritry-Referral-Form.pdf
Description
"This document shows a new patient priority referral form for unattached patients. It was created by the South Island and Victoria PCNs and can be used as a guide or template by other PCNs."
Program
Primary Care Networks
Personal Author
South Island and Victoria PCNs
Topics
Attachment
PCN Resource Shareout Documents
Primary Care Network
File Type
Pdf
Link to File
/media/divresources/South-Island-Victoria-Primary-Care-Network-Prioritry-Referral-Form.pdf
Description
This document shows a new patient priority referral form for unattached patients. It was created by the South Island and Victoria PCNs and can be used as a guide or template by other PCNs.
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Priority Referral Scope & Workflow – South Island

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1693
Program
Primary Care Networks
Published Date
2022
Link to File
/media/divresources/South-Island-Priority-Referral-Scope-Workflow.pdf
Description
"This document shows priority referral and scope workflow for unattached patients. It was created by the South Island PCNs and can be used as a guide or template by other PCNs."
Program
Primary Care Networks
Personal Author
South Island PCN
Published Date
2022
Topics
Attachment
PCN Resource Shareout Documents
Primary Care Network
File Type
Pdf
Link to File
/media/divresources/South-Island-Priority-Referral-Scope-Workflow.pdf
Description
This document shows priority referral and scope workflow for unattached patients. It was created by the South Island PCNs and can be used as a guide or template by other PCNs.
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100 public records – page 2 of 5.