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Team Communication Priorities

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1142

Program: Practice Support Program

Published Date: 2018

Link to File: /media/divresources/PSPTBCTool_Team_Communication_Priorities.pdf

Description: "This tool supports the team in understanding eachother's communication approach, and helps identify communication priorities based on team needs."

Program: Practice Support Program

Corporate Author: General Practice Services Committee

Published Date: 2018

Topics: Team-Based Care; Quality Improvement; Team-Based Care: Preparing Stage

Resource Type: Tool

File Type: Pdf

Link to File: /media/divresources/PSPTBCTool_Team_Communication_Priorities.pdf

Description: This tool supports the team in understanding eachother's communication approach, and helps identify communication priorities based on team needs.

Team Communication Mapping

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1143

Program: Practice Support Program

Published Date: 2018

Link to File: /media/divresources/PSPTBCTool_Team_Communication_Mapping.pdf

Description: "This tool will help you identify and address barriers to team communication."

Program: Practice Support Program

Corporate Author: General Practice Services Committee

Published Date: 2018

Topics: Team-Based Care; Quality Improvement; Team-Based Care: Preparing Stage

Resource Type: Tool

File Type: Pdf

Link to File: /media/divresources/PSPTBCTool_Team_Communication_Mapping.pdf

Description: This tool will help you identify and address barriers to team communication.

Team Toolkit - Decision Support & Tools

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1145

Program: Practice Support Program

Published Date: 2018

Link to File: /media/divresources/PSPTBCTool_Team_Toolkit_Decision_Support_tools.pdf

Description: "This tool includes descriptions and sample materials for tools that can help you support team functioning: team meeting, huddle, whiteboard. Team members can look at this information, pick options they think would fit well within their practice, and then decide how to implement the tools."

Program: Practice Support Program

Corporate Author: General Practice Services Committee

Published Date: 2018

Topics: Team-Based Care; Quality Improvement; Team-Based Care: Implementing Stage

Resource Type: Tool

File Type: Pdf

Link to File: /media/divresources/PSPTBCTool_Team_Toolkit_Decision_Support_tools.pdf

Description: This tool includes descriptions and sample materials for tools that can help you support team functioning: team meeting, huddle, whiteboard. Team members can look at this information, pick options they think would fit well within their practice, and then decide how to implement the tools.

Patient Journey Map

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1148

Program: Practice Support Program

Published Date: 2018

Link to File: /media/divresources/PSPTBCTool_Patient_Journey_Map.pdf

Description: "This tool will help you identify team actions to support the patient journey, and determine how to collectively achieve them."

Program: Practice Support Program

Corporate Author: General Practice Services Committee

Published Date: 2018

Topics: Team-Based Care; Quality Improvement; Team-Based Care: Implementing Stage

Resource Type: Tool

File Type: Pdf

Link to File: /media/divresources/PSPTBCTool_Patient_Journey_Map.pdf

Description: This tool will help you identify team actions to support the patient journey, and determine how to collectively achieve them.

Team Charter

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1149

Program: Practice Support Program

Published Date: 2018

Link to File: /media/divresources/PSPTBCTool_Team_Charter.pdf

Description: "This tool supports a team in determining how they want to work together."

Program: Practice Support Program

Corporate Author: General Practice Services Committee

Published Date: 2018

Topics: Team-Based Care; Quality Improvement; Team-Based Care: Preparing Stage

Resource Type: Tool

File Type: Pdf

Link to File: /media/divresources/PSPTBCTool_Team_Charter.pdf

Description: This tool supports a team in determining how they want to work together.

Function Mapping

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1150

Program: Practice Support Program

Published Date: 2018

Link to File: /media/divresources/PSPTBCTool_Function_Mapping.pdf

Description: "Helpful as practices explore TBC, this tool helps identify key functions needed to support patients and determine how the team can best fulfil these."

Program: Practice Support Program

Corporate Author: General Practice Services Committee

Published Date: 2018

Topics: Team-Based Care; Quality Improvement; Team-Based Care: Exploring & Engaging Stage

Resource Type: Tool

File Type: Pdf

Link to File: /media/divresources/PSPTBCTool_Function_Mapping.pdf

Description: Helpful as practices explore TBC, this tool helps identify key functions needed to support patients and determine how the team can best fulfil these.

Substance Use Journey Maps

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1160

Published Date: 2018-03-01

Link to File: https://bcpsqc.ca/resource/substance-use-journey-maps/

Description: "Two journey mapping sessions were hosted to explore the current state of treatment options and support for people with substance use concerns in primary care settings Over 120 health care providers, patients and organizational representatives contributed to the creation of six distinct journey maps, which are visible on this webpage."

Corporate Author: BC Patient Safety & Quality Council (BCPSQC); Ministry of Health; Ministry of Mental Health and Addictions; First Nations Health Authority; General Practice Services Committee

Published Date: 2018-03-01

Topics: Mental Health and Substance Use

Resource Type: Map

File Type: Web page; Pdf

Link to File: https://bcpsqc.ca/resource/substance-use-journey-maps/

Originating web page: https://bcpsqc.ca/improve-care/substance-use/

Description: Two journey mapping sessions were hosted to explore the current state of treatment options and support for people with substance use concerns in primary care settings Over 120 health care providers, patients and organizational representatives contributed to the creation of six distinct journey maps, which are visible on this webpage.

Best Advice Guide on Recovery-Oriented Mental Health and Addiction Care in the Patient’s Medical Home

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1171

Published Date: 2018/10/23

Description: "This document provides guidance for offering Mental Health & Addiction services using a recovery-oriented approach in the context of the PMH."

Corporate Author: Mental Health Commission of Canada (MHCC); College of Family Physicians of Canada

Published Date: 2018/10/23

Topics: Mental Health and Substance Use; Patient Medical Home

Resource Type: Guide

File Type: Web page; Pdf

Originating web page: https://patientsmedicalhome.ca/files/uploads/BAG_Mental_Health_ENG_web.pdf

Description: This document provides guidance for offering Mental Health & Addiction services using a recovery-oriented approach in the context of the PMH.

Recovery-Oriented Mental Health and Addiction Care in the Patient’s Medical Home - Best Advice Guide: Quick Reference

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1172

Published Date: 2018/10/23

Description: "A quick reference to accompany the Best Advice Recovery-Oriented Mental Health and Addiction Care in the Patient’s Medical Home guide."

Corporate Author: Mental Health Commission of Canada; College of Family Physicians of Canada

Published Date: 2018/10/23

Topics: Patient Medical Home; Mental Health and Substance Use

Resource Type: Summary; Website

File Type: Pdf; Web page

Originating web page: https://patientsmedicalhome.ca/files/uploads/BAG_Mental_Health_1pager_ENG_web.pdf

Description: A quick reference to accompany the Best Advice Recovery-Oriented Mental Health and Addiction Care in the Patient’s Medical Home guide.

RRDFP PMH Evaluation Framework

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1177

Division: Rural and Remote Division of Family Practice

Published Date: 2018-07

Link to File: /media/divresources/RRDFPPMHEvaluationFramework.docx

Description: "This document is designed to guide the evaluation of the Rural and Remote Division of Family Practice’s Patient Medical Home initiative."

Division: Rural and Remote Division of Family Practice

Corporate Author: Reichert & Associates

Published Date: 2018-07

Topics: Patient Medical Home; Evaluation

Event: GPSC Patient Medical Home Evaluation Webinar

Resource Type: Report

File Type: Word

Link to File: /media/divresources/RRDFPPMHEvaluationFramework.docx

Description: This document is designed to guide the evaluation of the Rural and Remote Division of Family Practice’s Patient Medical Home initiative.

Kootenay Boundary DoFP - The Boundary Proof of Concept PMH/PCN - Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1178

Health Authority: Interior

Division: Kootenay Boundary Division of Family Practice

Published Date: 2018-12

Link to File: /media/divresources/Boundary_PMHPCNCaseStudyResults.pdf

Description: "Presentation surrounding the case study detailing the collaborative initiative to implement a PMH/PCN in the Boundary region, and its results. This was provided by Kootenay Boundary during the GPSC Patient Medical Home Evaluation Webinar held January 2019."

Health Authority: Interior

Division: Kootenay Boundary Division of Family Practice

Corporate Author: Kootenay Boundary Division of Family Practice; General Practice Services Committee

Published Date: 2018-12

Topics: Evaluation; Patient Medical Home; Primary Care Network

Event: GPSC Patient Medical Home Evaluation Webinar

Resource Type: Case Study; Presentation

File Type: Pdf

Link to File: /media/divresources/Boundary_PMHPCNCaseStudyResults.pdf

Description: Presentation surrounding the case study detailing the collaborative initiative to implement a PMH/PCN in the Boundary region, and its results. This was provided by Kootenay Boundary during the GPSC Patient Medical Home Evaluation Webinar held January 2019.

Triage Consulting Team Storyboard

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1260

Health Authority: Fraser

Division: White Rock South Surrey Division of Family Practice

Published Date: 2018-10-12

Link to File: http://www.divisionsbc.ca/sites/default/files/vgrewal1/Triage%20Team%20Storyboard%20Final%20v2.0%202018%2002%2007.pdf

Description: "This poster summarizes the background and results of the triage consulting team which aims to enable school counsellors and principals to better support students through case based mental health assessments and interventions."

Health Authority: Fraser

Division: White Rock South Surrey Division of Family Practice

Corporate Author: White Rock South Surrey Division of Family Practice

Published Date: 2018-10-12

Topics: Children and Youth; Shared Care; Mental Health and Substance Use

Resource Type: Poster

File Type: Pdf

Link to File: http://www.divisionsbc.ca/sites/default/files/vgrewal1/Triage%20Team%20Storyboard%20Final%20v2.0%202018%2002%2007.pdf

Originating web page: http://www.divisionsbc.ca/white-rock-south-surrey/initiatives/child-and-youth-mental-health

Description: This poster summarizes the background and results of the triage consulting team which aims to enable school counsellors and principals to better support students through case based mental health assessments and interventions.

Journey Mapping Substance Use Treatment

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1334

Published Date: 2018-03

Link to File: https://bcpsqc.ca/wp-content/uploads/2018/03/Journey-Mapping-Substance-Use-Treatment-Report-1.pdf

Description: "This is a report about the journey mapping experiences in substance use treatment."

Corporate Author: Ministry of Health; First Nations Health Authority; BC Patient Safety & Quality Council (BCPSQC); General Practice Services Committee

Published Date: 2018-03

Topics: Mental Health and Substance Use

Resource Type: Report

File Type: Pdf

Link to File: https://bcpsqc.ca/wp-content/uploads/2018/03/Journey-Mapping-Substance-Use-Treatment-Report-1.pdf

Originating web page: http://divisionsbc.ca/provincial/what-we-do/patient-support/pain-management-and-opioid-prescribing

Description: This is a report about the journey mapping experiences in substance use treatment.

Developmental Evaluation Assessment Tool

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1343

Published Date: 2018

Link to File: http://divisionsbc.ca/sites/default/files/Divisions/Provincial/Developmental%20Evaluation%20Assessment%20Tool.pdf

Description: "This tool helps determine whether Developmental Evaluation right for your organization and current situation."

Corporate Author: Ministry of Health; General Practice Services Committee; Doctors of BC

Published Date: 2018

Topics: Evaluation

Resource Type: Assessment Tool

File Type: Pdf

Link to File: http://divisionsbc.ca/sites/default/files/Divisions/Provincial/Developmental%20Evaluation%20Assessment%20Tool.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-evaluation-planframework

Description: This tool helps determine whether Developmental Evaluation right for your organization and current situation.

The seven secrets of good monitoring and evaluation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1359

Published Date: 2013-03-18

Link to File: https://www.youtube.com/watch?v=7mKiESZnmxg

Description: "This is a video abaout The Seven Secrets of Good Monitoring and Evaluation is a 60 minute presentation aimed at evaluators who are involved in the QI process along the way"

Personal Author: John James; Jess Dart

Published Date: 2013-03-18

Topics: Evaluation

Resource Type: Video Recording

File Type: Web page

Link to File: https://www.youtube.com/watch?v=7mKiESZnmxg

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/evaluation

Description: This is a video abaout The Seven Secrets of Good Monitoring and Evaluation is a 60 minute presentation aimed at evaluators who are involved in the QI process along the way

Pender Harbour Health Centre (PHHC) and Sunshine Coast Division of Family Practice (SCDFP) - Case Study

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1361

Health Authority: Vancouver Coastal

Division: Sunshine Coast Division of Family Practice

Published Date: Nov 2018

Link to File: /media/divresources/SunshineCoastCasestudyReport.pdf

Description: "The case study was intended to document the status and operations of the centre, the growing partnership between the Division and the centre including the development of TBC, to capture the formative information, establish a baseline of information for tracking for centres/ partnerships developments and to provide information regarding ‘next steps’."

Health Authority: Vancouver Coastal

Division: Sunshine Coast Division of Family Practice

Corporate Author: General Practice Services Committee; Sunshine Coast Division of Family Practice

Published Date: Nov 2018

Topics: Evaluation; Patient Medical Home; Primary Care Network; Team-Based Care

Resource Type: Case Study

File Type: Pdf

Link to File: /media/divresources/SunshineCoastCasestudyReport.pdf

Description: The case study was intended to document the status and operations of the centre, the growing partnership between the Division and the centre including the development of TBC, to capture the formative information, establish a baseline of information for tracking for centres/ partnerships developments and to provide information regarding ‘next steps’.

Quality Improvement Toolkit - Building an Early Culture of Measurement

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1362

Published Date: 2013-06-13

Link to File: https://divisionsbc.ca/sites/default/files/Divisions/Provincial/Building%20an%20Early%20Culture%20of%20Measurement.pdf

Description: "This presentation was made during the Divisions of Family Practice Provincial Round Table in June, 2013. It has been used in the QI toolkit as it looks at how to begin QI measurement, with examples from the GP for Me initiative."

Corporate Author: Ministry of Health; General Practice Services Committee; BCMA

Published Date: 2013-06-13

Topics: Quality Improvement

Resource Type: Presentation

File Type: Pdf

Link to File: https://divisionsbc.ca/sites/default/files/Divisions/Provincial/Building%20an%20Early%20Culture%20of%20Measurement.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-measurement-plan

Description: This presentation was made during the Divisions of Family Practice Provincial Round Table in June, 2013. It has been used in the QI toolkit as it looks at how to begin QI measurement, with examples from the GP for Me initiative.

Measurement for Improvement

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1363

Published Date: 2013-02-13

Link to File: https://www.youtube.com/watch?v=Za1o77jAnbw

Description: "This video Mike explains the seven steps to measurement for improvement"

Corporate Author: NHS Institute for Innovation and Improvement

Personal Author: Mike Davidge

Published Date: 2013-02-13

Topics: Quality Improvement

Resource Type: Video Recording

File Type: Web page

Link to File: https://www.youtube.com/watch?v=Za1o77jAnbw

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-measurement-plan

Recording Length: 9min, 52sec

Description: This video Mike explains the seven steps to measurement for improvement

Measurement for Quality Improvement

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1367

Published Date: 2013

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-measurement-primer-en.pdf

Description: "This is a workbook which walks through quality improvement measurement."

Corporate Author: Health Quality Ontario

Published Date: 2013

Topics: Quality Improvement

Resource Type: Guide

File Type: Pdf

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-measurement-primer-en.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-measurement-plan

Description: This is a workbook which walks through quality improvement measurement.

Sustaining Quality Improvement Initiatives

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1386

Published Date: 2013-08-26

Link to File: https://www.youtube.com/watch?v=qflaZJZMNNk

Description: "This webinar provides some interesting insights into progress using regional collaborative models in an acute care setting in the US"

Corporate Author: North Carolina Impact

Published Date: 2013-08-26

Topics: Quality Improvement

Resource Type: Video Recording

File Type: Pdf

Link to File: https://www.youtube.com/watch?v=qflaZJZMNNk

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/tips-sustainment

Description: This webinar provides some interesting insights into progress using regional collaborative models in an acute care setting in the US

43 public records – page 1 of 3.