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- Published Date
- 2011-11-14
- Link to File
- https://www.youtube.com/watch?v=FXjLeFQFPAQ
- Description
- "A video presentation on how to use the 5 Whys to discover the root causes underlying an issue."
- Corporate Author
- 2020 Delivery Academy
- Published Date
- 2011-11-14
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=FXjLeFQFPAQ
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
- Recording Length
- 4min, 7sec
- Description
- A video presentation on how to use the 5 Whys to discover the root causes underlying an issue.
Administration Handbook
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource388
- Program
- Divisions of Family Practice
- Published Date
- 2011-03
- Description
- "This Administration Handbook is designed to provide local divisions with guidance regarding all administrative matters and to enable a division to operate effectively. It is intended primarily for the person who is responsible for the day-to-day operations of a division."
- Program
- Divisions of Family Practice
- Corporate Author
- General Practice Services Committee
- Published Date
- 2011-03
- Topics
- Operations
- Resource Type
- Manual
- File Type
- Description
- This Administration Handbook is designed to provide local divisions with guidance regarding all administrative matters and to enable a division to operate effectively. It is intended primarily for the person who is responsible for the day-to-day operations of a division.
Attaching Langley Graphic Summary Report
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource370
- Health Authority
- Fraser
- Division
- Langley Division of Family Practice
- Program
- Divisions of Family Practice
- Published Date
- 2013-04-30
- Link to File
- /media/divresources/GPEngage-CaptureMainThemes.pdf
- Description
- "A graphic summary of the main themes which came out of the Attaching Langley event."
- Health Authority
- Fraser
- Division
- Langley Division of Family Practice
- Program
- Divisions of Family Practice
- Corporate Author
- Langley Division of Family Practice
- Published Date
- 2013-04-30
- Topics
- Frail Patients
- Member Engagement
- Maternity Care
- Attachment
- Mental Health and Substance Use
- Seniors
- Resource Type
- Graphic Recording
- File Type
- Link to File
- /media/divresources/GPEngage-CaptureMainThemes.pdf
- Description
- A graphic summary of the main themes which came out of the Attaching Langley event.
Board Self-Evaluation Questionnaire
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1450
- Published Date
- 2013-06-14
- Description
- "This is an self evaluation tool"
- Corporate Author
- Dalhousie University
- Published Date
- 2013-06-14
- Topics
- Evaluation
- Resource Type
- Assessment Tool
- File Type
- Word
- Description
- This is an self evaluation tool
Continuous Quality Improvement Strategies to Optimize your Practice
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1387
- Published Date
- 2013-04-30
- Link to File
- https://www.healthit.gov/sites/default/files/tools/nlc_continuousqualityimprovementprimer.pdf
- Description
- "This primer introduces the concept of Continuous Quality Improvement (CQI) and how to implement a variety of CQI strategies."
- Corporate Author
- National Learning Consortium
- Published Date
- 2013-04-30
- Topics
- Quality Improvement
- Resource Type
- Manual
- File Type
- Link to File
- https://www.healthit.gov/sites/default/files/tools/nlc_continuousqualityimprovementprimer.pdf
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/common-challenges
- Description
- This primer introduces the concept of Continuous Quality Improvement (CQI) and how to implement a variety of CQI strategies.
Cowichan Maternity Clinic: Now Open And Accepting Patients
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource360
- Health Authority
- Island
- Division
- Cowichan Valley Division of Family Practice
- Program
- Divisions of Family Practice
- Published Date
- 2011-03
- Description
- "An advertisment for the opening of the Cowichan Maternity Clinic."
- Health Authority
- Island
- Division
- Cowichan Valley Division of Family Practice
- Program
- Divisions of Family Practice
- Corporate Author
- Cowichan Valley Division of Family Practice
- Published Date
- 2011-03
- Topics
- Maternity Care
- Resource Type
- Ad
- File Type
- Description
- An advertisment for the opening of the Cowichan Maternity Clinic.
Cowichan Maternity Clinic: Now Open And Accepting Patients
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource362
- Health Authority
- Island
- Division
- Cowichan Valley Division of Family Practice
- Program
- Divisions of Family Practice
- Published Date
- 2011-03
- Description
- "A tri-fold brochure advertisment for the Cowichan Maternity Clinic."
- Health Authority
- Island
- Division
- Cowichan Valley Division of Family Practice
- Program
- Divisions of Family Practice
- Corporate Author
- Cowichan Valley Division of Family Practice
- Published Date
- 2011-03
- Topics
- Maternity Care
- Resource Type
- Ad
- File Type
- Description
- A tri-fold brochure advertisment for the Cowichan Maternity Clinic.
Cowichan Valley Maternity Care Case Study
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource356
- Health Authority
- Island
- Division
- Cowichan Valley Division of Family Practice
- Program
- Divisions of Family Practice
- Published Date
- 2013
- Description
- "A case study on the new maternity care model and clinic opened by the Cowichan Valley Division."
- Health Authority
- Island
- Division
- Cowichan Valley Division of Family Practice
- Program
- Divisions of Family Practice
- Corporate Author
- Siena Consulting
- Published Date
- 2013
- Topics
- Maternity Care
- Resource Type
- Case Study
- File Type
- Description
- A case study on the new maternity care model and clinic opened by the Cowichan Valley Division.
Divisions Communications Planning 1 - Principles
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1391
- Published Date
- 2013-08-13
- Link to File
- https://www.youtube.com/v/E7YPs6SDwLI
- Description
- "This video talks about the principles of communications"
- Corporate Author
- General Practice Services Committee
- Published Date
- 2013-08-13
- Topics
- Communications and Marketing
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/v/E7YPs6SDwLI
- Originating web page
- http://divisionsbc.ca/provincial/resources/communications/communications-planning-videos
- Recording Length
- 1min, 24sec
- Description
- This video talks about the principles of communications
Divisions Communications Planning 2 - Why you need a plan
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1392
- Published Date
- 2013-08-13
- Link to File
- https://www.youtube.com/v/tnUF7PhdWEQ
- Description
- "This video talks about why we need a plan for communications"
- Corporate Author
- General Practice Services Committee
- Published Date
- 2013-08-13
- Topics
- Communications and Marketing
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/v/tnUF7PhdWEQ
- Originating web page
- http://divisionsbc.ca/provincial/resources/communications/communications-planning-videos
- Recording Length
- 2min, 50sec
- Description
- This video talks about why we need a plan for communications
- Published Date
- 2011-11-10
- Link to File
- https://www.youtube.com/watch?v=A2491BJcyXA
- Description
- "This video is about Key Driver Diagram and how you use it to define the system by showing the factors that cause the outcomes."
- Corporate Author
- IHI Open School
- Published Date
- 2011-11-10
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=A2491BJcyXA
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/identifying-possible-changes-using-driver-diagram
- Recording Length
- 6min, 22sec
- Description
- This video is about Key Driver Diagram and how you use it to define the system by showing the factors that cause the outcomes.
Feedback From Meetings With and Surveys Completed By GPs and NPs (Draft)
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource365
- Health Authority
- Interior
- Division
- Kootenay Boundary Division of Family Practice
- Program
- Divisions of Family Practice
- Published Date
- 2011-05
- Health Authority
- Interior
- Division
- Kootenay Boundary Division of Family Practice
- Program
- Divisions of Family Practice
- Corporate Author
- Kootenay Boundary Division of Family Practice
- Published Date
- 2011-05
- Resource Type
- Report
- File Type
Feedback From the Regional Round Table for the Kootenay Boundary Division of Family Practice
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource366
- Health Authority
- Interior
- Division
- Kootenay Boundary Division of Family Practice
- Program
- Divisions of Family Practice
- Published Date
- 2011-05-12
- Link to File
- /media/divresources/CMEFinalReporMay12RoundTable.pdf
- Description
- "This report provides a summary of information from the discussions at the Regional Round Table in Castlegar on May 12, 2011, and an outline of the next steps."
- Health Authority
- Interior
- Division
- Kootenay Boundary Division of Family Practice
- Program
- Divisions of Family Practice
- Corporate Author
- Kootenay Boundary Division of Family Practice
- Published Date
- 2011-05-12
- Topics
- Recruitment and Retention
- Continuing Medical Education (CME)
- Practice Efficiencies and Support
- Seniors
- Mental Health and Substance Use
- Maternity Care
- Shared Care
- Event
- Kootenay Boundary Regional Roundtable
- Resource Type
- Report
- File Type
- Link to File
- /media/divresources/CMEFinalReporMay12RoundTable.pdf
- Description
- This report provides a summary of information from the discussions at the Regional Round Table in Castlegar on May 12, 2011, and an outline of the next steps.
Financial Systems Handbook
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource405
- Program
- Divisions of Family Practice
- Published Date
- 2011-03
- Description
- "This Financial Systems Handbook is designed to provide local divisions with guidance regarding all financial matters and to enable a division to manage funds effectively. This handbook contains: An overview of the elements of the financial system The principles on which the financial system is based The major activities related to planning, recording and reviewing finances, and Processes and mechanisms for maintaining accountability for the finances of the organization."
- Program
- Divisions of Family Practice
- Corporate Author
- General Practice Services Committee
- Published Date
- 2011-03
- Topics
- Finances
- Resource Type
- Manual
- File Type
- Description
- This Financial Systems Handbook is designed to provide local divisions with guidance regarding all financial matters and to enable a division to manage funds effectively. This handbook contains: An overview of the elements of the financial system The principles on which the financial system is based The major activities related to planning, recording and reviewing finances, and Processes and mechanisms for maintaining accountability for the finances of the organization.
Fraser Northwest Physician Engagement Case Study
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource352
- Health Authority
- Fraser
- Division
- Fraser Northwest Division of Family Practice
- Program
- Divisions of Family Practice
- Published Date
- 2013
- Description
- "A description of the strategic approach which led the Fraser Northwest Division to recognize physician engagement as a priority."
- Health Authority
- Fraser
- Division
- Fraser Northwest Division of Family Practice
- Program
- Divisions of Family Practice
- Corporate Author
- Siena Consulting
- Published Date
- 2013
- Topics
- Member Engagement
- Resource Type
- Case Study
- File Type
- Description
- A description of the strategic approach which led the Fraser Northwest Division to recognize physician engagement as a priority.
Governance Handbook
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource404
- Program
- Divisions of Family Practice
- Published Date
- 2011-08
- Description
- "This Governance Handbook has been written as a resource to assist the boards and supporting staff/consultants1 of Divisions of Family Practice in the delivery of governance leadership. The purpose of this handbook is to: Provide information about standard requirements and best practices for non-profit organizations Identify the key roles and responsibilities of boards, directors and societies Provide a tool to assist in orienting and training board members Provide information about standard policies, along with some sample policies for the board to discuss and adapt to meet the Division’s unique needs Provide information that will assist Divisions in developing their own board handbooks"
- Program
- Divisions of Family Practice
- Corporate Author
- General Practice Services Committee
- Published Date
- 2011-08
- Topics
- Governance
- Resource Type
- Manual
- File Type
- Description
- This Governance Handbook has been written as a resource to assist the boards and supporting staff/consultants1 of Divisions of Family Practice in the delivery of governance leadership. The purpose of this handbook is to: Provide information about standard requirements and best practices for non-profit organizations Identify the key roles and responsibilities of boards, directors and societies Provide a tool to assist in orienting and training board members Provide information about standard policies, along with some sample policies for the board to discuss and adapt to meet the Division’s unique needs Provide information that will assist Divisions in developing their own board handbooks
Healthcare Value Reports: Strategy Deployment
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1388
- Published Date
- 2011-04
- Link to File
- https://www.lean.org/Search/Documents/54.pdf
- Description
- "This is an overview of how strategy deployment has worked for Thedacare"
- Corporate Author
- ThedaCare Center for Healthcare Value
- Published Date
- 2011-04
- Topics
- Quality Improvement
- Resource Type
- Report
- File Type
- Link to File
- https://www.lean.org/Search/Documents/54.pdf
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/strategy-deployment
- Description
- This is an overview of how strategy deployment has worked for Thedacare
Langley CME Case Study
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource354
- Health Authority
- Island
- Division
- Victoria Division of Family Practice
- Program
- Divisions of Family Practice
- Published Date
- 2013
- Link to File
- /media/divresources/LangleyCMECaseStudy.pdf
- Description
- " A case study describing the Langley Division's non-accreditation approach to CME with a focus on physician wellness"
- Health Authority
- Island
- Division
- Victoria Division of Family Practice
- Program
- Divisions of Family Practice
- Corporate Author
- Siena Consulting
- Published Date
- 2013
- Resource Type
- Case Study
- File Type
- Link to File
- /media/divresources/LangleyCMECaseStudy.pdf
- Description
- A case study describing the Langley Division's non-accreditation approach to CME with a focus on physician wellness
Langley Physician Engagement Case Study
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource353
- Health Authority
- Fraser
- Division
- Langley Division of Family Practice
- Program
- Divisions of Family Practice
- Published Date
- 2013
- Description
- " A case study describing the Langley Divisions's project-based approach and how that to a focus on the wellness and work-life balance side of engagement."
- Health Authority
- Fraser
- Division
- Langley Division of Family Practice
- Program
- Divisions of Family Practice
- Corporate Author
- Siena Consulting
- Published Date
- 2013
- Topics
- Member Engagement
- Resource Type
- Case Study
- File Type
- Description
- A case study describing the Langley Divisions's project-based approach and how that to a focus on the wellness and work-life balance side of engagement.
Measurement for Improvement
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1363
- Published Date
- 2013-02-13
- Link to File
- https://www.youtube.com/watch?v=Za1o77jAnbw
- Description
- "This video Mike explains the seven steps to measurement for improvement"
- Corporate Author
- NHS Institute for Innovation and Improvement
- Personal Author
- Mike Davidge
- Published Date
- 2013-02-13
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=Za1o77jAnbw
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-measurement-plan
- Recording Length
- 9min, 52sec
- Description
- This video Mike explains the seven steps to measurement for improvement