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Division-led Strategies for Promoting Leader Wellness - Survey

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1188
Health Authority
Interior
Division
Kootenay Boundary Division of Family Practice
Published Date
2019-03-05
Link to File
/media/divresources/MiniZ_burnoutsurvey.docx
Description
"Survey to determine your workplace stress levels and how they measure up against others in your field used during the Division-led Strategies for Promoting Leader Wellness session at the Divisions Learning Session 2019."
Health Authority
Interior
Division
Kootenay Boundary Division of Family Practice
Corporate Author
STEPS Forward - American Medical Association
Published Date
2019-03-05
Topics
Physician Health and Wellness
Health Promotion
Event
Divisions Learning Session 2019
Workshop
Division-led Strategies for Promoting Leader Wellness
Resource Type
Survey
File Type
Word
Link to File
/media/divresources/MiniZ_burnoutsurvey.docx
Originating web page
https://edhub.ama-assn.org/steps-forward/module/2702509#resource
Publisher
STEPS Forward - American Medical Association
Citation
AMA (2015, June 1). Preventing Physician Burnout. Retrieved from https://edhub.ama-assn.org/steps-forward/module/2702509#resource
Description
Survey to determine your workplace stress levels and how they measure up against others in your field used during the Division-led Strategies for Promoting Leader Wellness session at the Divisions Learning Session 2019.
Less detail

Division-led Strategies for Promoting Leader Wellness - Kootenay Boundary Division of Family Practice- Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1196
Health Authority
Interior
Division
Kootenay Boundary Division of Family Practice
Published Date
2019-03-05
Link to File
/media/divresources/PhysicianWellnessatDivisionsLearningMar2019FINAL.pdf
Description
"Kootenay Boundary Division of Family Practice's presentation on how they promote leader wellness in their physician and leader communities."
Health Authority
Interior
Division
Kootenay Boundary Division of Family Practice
Corporate Author
Kootenay Boundary Division of Family Practice
Personal Author
Dr Todd Kettner
Published Date
2019-03-05
Topics
Physician Health and Wellness
Event
Divisions Learning Session 2019
Workshop
Division-led Strategies for Promoting Leader Wellness
Resource Type
Presentation
File Type
Pdf
Link to File
/media/divresources/PhysicianWellnessatDivisionsLearningMar2019FINAL.pdf
Description
Kootenay Boundary Division of Family Practice's presentation on how they promote leader wellness in their physician and leader communities.
Less detail

Division-led Strategies for Promoting Leader Wellness - North Shore Division of Family Practice - Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1263
Health Authority
Vancouver Coastal
Division
North Shore Division of Family Practice
Published Date
2019-03-05
Link to File
/media/divresources/MDs4Wellness_March2019.pdf
Description
"North Shore Division of Family Practice's presentation from the Divisions Learning Session 2019 describing their physician and leader wellness journey."
Health Authority
Vancouver Coastal
Division
North Shore Division of Family Practice
Corporate Author
North Shore Division of Family Practice
Published Date
2019-03-05
Topics
Physician Health and Wellness
Event
Divisions Learning Session 2019
Workshop
Division-led Strategies for Promoting Leader Wellness
Resource Type
Presentation
File Type
Pdf
Link to File
/media/divresources/MDs4Wellness_March2019.pdf
Description
North Shore Division of Family Practice's presentation from the Divisions Learning Session 2019 describing their physician and leader wellness journey.
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Divisions Learning Session 2019 - Event Summary

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1325
Published Date
2019-04-05
Link to File
/media/divresources/DivisionsLearningEvent_2019_Summary_FINAL.pdf
Description
"The event summary from the Divisions Learning Session 2019. This document captures the key themes and highlights of the event, how it could be improved and next steps for Divisions."
Corporate Author
General Practice Services Committee
Published Date
2019-04-05
Topics
Physician Health and Wellness
First Nations
Patient Medical Home
Primary Care Network
Event
Divisions Learning Session 2019
Resource Type
Summary
File Type
Pdf
Link to File
/media/divresources/DivisionsLearningEvent_2019_Summary_FINAL.pdf
Description
The event summary from the Divisions Learning Session 2019. This document captures the key themes and highlights of the event, how it could be improved and next steps for Divisions.
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Victoria and South Island - Patient Summaries Case Study

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1590
Health Authority
Island
Division
Victoria Division of Family Practice
South Island Division of Family Practice
Program
Shared Care
Published Date
2021-09
Link to File
/media/divresources/VictoriaandSouthIsland-PatientSummaries_CaseStudy.pdf
Description
"This report presents findings from a case study of the Patient Summaries Pilot, delivered in Victoria, British Columbia, from September 2015 to July 2019. This case study covers the development of the patient summaries pilot over the first four years of operation, describing the pilot implementation, local network of project partners, technical components of the patient summaries’ development, provider perspectives, and project outcomes. A discussion of the conditions for success is included. As part of the General Practice Service Committee’s (GPSC) ongoing evaluation of Patient Medical Home (PMH)initiatives in BC, this case study helps to build a provincial picture of PMH innovation and implementation."
Health Authority
Island
Division
Victoria Division of Family Practice
South Island Division of Family Practice
Program
Shared Care
Corporate Author
General Practice Services Committee
Published Date
2021-09
Topics
Transitions in Care
Evaluation
Technology
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/VictoriaandSouthIsland-PatientSummaries_CaseStudy.pdf
Description
This report presents findings from a case study of the Patient Summaries Pilot, delivered in Victoria, British Columbia, from September 2015 to July 2019. This case study covers the development of the patient summaries pilot over the first four years of operation, describing the pilot implementation, local network of project partners, technical components of the patient summaries’ development, provider perspectives, and project outcomes. A discussion of the conditions for success is included. As part of the General Practice Service Committee’s (GPSC) ongoing evaluation of Patient Medical Home (PMH)initiatives in BC, this case study helps to build a provincial picture of PMH innovation and implementation.
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Victoria and South Island - Patient Summaries Case Study - Executive Summary

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1591
Health Authority
Island
Division
Victoria Division of Family Practice
South Island Division of Family Practice
Program
Shared Care
Published Date
2021-09
Link to File
/media/divresources/VictoriaandSouthIsland-PatientSummaries_CaseStudy-ExecutiveSummary.pdf
Description
"This report presents findings from a case study of the Patient Summaries Pilot, delivered in Victoria, British Columbia, from September 2015 to July 2019. This case study covers the development of the patient summaries pilot over the first four years of operation, describing the pilot implementation, local network of project partners, technical components of the patient summaries’ development, provider perspectives, and project outcomes. A discussion of the conditions for success is included. As part of the General Practice Service Committee’s (GPSC) ongoing evaluation of Patient Medical Home (PMH)initiatives in BC, this case study helps to build a provincial picture of PMH innovation and implementation."
Health Authority
Island
Division
Victoria Division of Family Practice
South Island Division of Family Practice
Program
Shared Care
Corporate Author
General Practice Services Committee
Published Date
2021-09
Topics
Transitions in Care
Evaluation
Technology
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/VictoriaandSouthIsland-PatientSummaries_CaseStudy-ExecutiveSummary.pdf
Description
This report presents findings from a case study of the Patient Summaries Pilot, delivered in Victoria, British Columbia, from September 2015 to July 2019. This case study covers the development of the patient summaries pilot over the first four years of operation, describing the pilot implementation, local network of project partners, technical components of the patient summaries’ development, provider perspectives, and project outcomes. A discussion of the conditions for success is included. As part of the General Practice Service Committee’s (GPSC) ongoing evaluation of Patient Medical Home (PMH)initiatives in BC, this case study helps to build a provincial picture of PMH innovation and implementation.
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Encounter, Attachment and Shift Reporting EMR Orientation Guide - Med Access

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1615
Published Date
2022
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Med-Access.pdf
Description
"The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan."
Personal Author
Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the EMR vendor
Published Date
2022
Topics
Encounter, Attachment and Shift Reporting
EMR
EMR Resources
Resource Type
Guide
File Type
Pdf
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Med-Access.pdf
Description
The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan.
Less detail

Encounter, Attachment and Shift Reporting EMR Orientation Guide - Oscar Pro

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1616
Published Date
2022
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Oscar-Pro.pdf
Description
"The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan."
Personal Author
Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the EMR vendor
Published Date
2022
Topics
EMR
EMR Resources
Encounter, Attachment and Shift Reporting
Resource Type
Guide
File Type
Pdf
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Oscar-Pro.pdf
Description
The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan.
Less detail

Encounter, Attachment and Shift Reporting EMR Orientation Guide - Oscar

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1620
Published Date
2022
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Oscar.pdf
Description
"The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan."
Personal Author
Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the EMR vendor
Published Date
2022
Topics
EMR
EMR Resources
Encounter, Attachment and Shift Reporting
Resource Type
Guide
File Type
Pdf
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Oscar.pdf
Description
The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan.
Less detail

PCN Mental Health and Substance Use (MHSU) Report - Chilliwack and Fraser Health

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1684
Program
Primary Care Networks
Published Date
2021
Link to File
/media/divresources/Chilliwack-Substance-Use-MHSU-Report.pdf
Description
"This document shows an example of a MHSU Report. It was created by the Chilliwack and Fraser Health Rural PCN and can be used as a guide or template by other PCNs."
Program
Primary Care Networks
Personal Author
Chilliwack and Fraser Health Rural PCN
Published Date
2021
Topics
PCN Resource Shareout Documents
Primary Care Network
Evaluation
Mental Health and Substance Use
File Type
Pdf
Link to File
/media/divresources/Chilliwack-Substance-Use-MHSU-Report.pdf
Description
This document shows an example of a MHSU Report. It was created by the Chilliwack and Fraser Health Rural PCN and can be used as a guide or template by other PCNs.
Less detail

Guidelines for Communications and Information Sharing Between GPs and Community Partners

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource383
Health Authority
Fraser
Division
Delta Division of Family Practice
Program
A GP for Me
Link to File
/media/divresources/GuidelinesForCommunicationBetweenGPsandCommunityPartners.pdf
Description
"These guidelines are intended to offer clarity about information sharing between GPs and community partners for Mental Health and Substance Use (MHSU) adult patients (non-urgent care). They were prepared to exist within the context of current legislation, including two privacy laws: 1) The BC Personal Information Protection Act (PIPA), which is the ‘private sector’ privacy law that covers the Delta Division of Family Practice, Doctors of BC, A GP for Me, health clinics, psychologists, GPs, counselors, and not-for-profit organizations, etc., and 2) The BC Freedom of Information and Protection of Privacy Act (FIPPA), the ‘public sector’ law, which applies to the Ministry of Health and Health Authorities."
Health Authority
Fraser
Division
Delta Division of Family Practice
Program
A GP for Me
Corporate Author
Delta Division of Family Practice
Personal Author
David Flaherty
Geri McGrath
Diane Burton
Topics
Mental Health and Substance Use
Privacy
Resource Type
Guidelines
Report
File Type
Pdf
Link to File
/media/divresources/GuidelinesForCommunicationBetweenGPsandCommunityPartners.pdf
Description
These guidelines are intended to offer clarity about information sharing between GPs and community partners for Mental Health and Substance Use (MHSU) adult patients (non-urgent care). They were prepared to exist within the context of current legislation, including two privacy laws: 1) The BC Personal Information Protection Act (PIPA), which is the ‘private sector’ privacy law that covers the Delta Division of Family Practice, Doctors of BC, A GP for Me, health clinics, psychologists, GPs, counselors, and not-for-profit organizations, etc., and 2) The BC Freedom of Information and Protection of Privacy Act (FIPPA), the ‘public sector’ law, which applies to the Ministry of Health and Health Authorities.
Less detail
Health Authority
Vancouver Coastal
Division
Richmond Division of Family Practice
Program
A GP for Me
Published Date
2015
Link to File
/media/divresources/ProjectCoordinatorPhysicianCommunicationRichmond.docx
Description
"The job description for the Richmond Division Physician Communication Project Coordinator. Core duties and responsibilities include leading and organizing the Physician Communication project, implementing all activities as outlined in the work plan and providing appropriate and timely communications to project stakeholders."
Health Authority
Vancouver Coastal
Division
Richmond Division of Family Practice
Program
A GP for Me
Corporate Author
Richmond Division of Family Practice
Published Date
2015
Topics
Project Management
Human Resources
Physician Support and Education
Resource Type
Job Description
File Type
Word
Link to File
/media/divresources/ProjectCoordinatorPhysicianCommunicationRichmond.docx
Description
The job description for the Richmond Division Physician Communication Project Coordinator. Core duties and responsibilities include leading and organizing the Physician Communication project, implementing all activities as outlined in the work plan and providing appropriate and timely communications to project stakeholders.
Less detail
Health Authority
Vancouver Coastal
Division
Vancouver Division of Family Practice
Program
Divisions of Family Practice
Published Date
2014
Link to File
/media/divresources/RetirementConsiderations.pdf
Description
"Suggestions for physicians planning for retirement."
Health Authority
Vancouver Coastal
Division
Vancouver Division of Family Practice
Program
Divisions of Family Practice
Corporate Author
Vancouver Division of Family Practice
Published Date
2014
Topics
Physician Support and Education
Resource Type
Handout
File Type
Pdf
Link to File
/media/divresources/RetirementConsiderations.pdf
Description
Suggestions for physicians planning for retirement.
Less detail
Health Authority
Vancouver Coastal
Division
Richmond Division of Family Practice
Program
A GP for Me
Published Date
2015
Link to File
/media/divresources/ProjectManagerNeighbourhoodNetworksRichmond.docx
Description
"The job description for the Richmond Division Neighborhood Networks Project Manager. Core duties and responsibilities include leading and organizing the Neighborhood Networks project, implementing all activities as outlined in the work plan and providing appropriate and timely communications to project stakeholders."
Health Authority
Vancouver Coastal
Division
Richmond Division of Family Practice
Program
A GP for Me
Corporate Author
Richmond Division of Family Practice
Published Date
2015
Topics
Project Management
Human Resources
Physician Support and Education
Resource Type
Job Description
File Type
Word
Link to File
/media/divresources/ProjectManagerNeighbourhoodNetworksRichmond.docx
Description
The job description for the Richmond Division Neighborhood Networks Project Manager. Core duties and responsibilities include leading and organizing the Neighborhood Networks project, implementing all activities as outlined in the work plan and providing appropriate and timely communications to project stakeholders.
Less detail
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Program
A GP for Me
Published Date
2015
Link to File
/media/divresources/SuccessionPlanningFlyerPowellRiver.pdf
Description
"Flyer to promote succession planning support for retiring GPs."
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Program
A GP for Me
Corporate Author
Powell River Division of Family Practice
Published Date
2015
Topics
Succession Planning
Physician Support and Education
Resource Type
Poster
File Type
Pdf
Link to File
/media/divresources/SuccessionPlanningFlyerPowellRiver.pdf
Description
Flyer to promote succession planning support for retiring GPs.
Less detail
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Program
A GP for Me
Published Date
2016-03
Link to File
/media/divresources/SuccessionPlanningToolkitPowellRiver.pdf
Description
"This document is a toolkit for physicians who are planning to transition out of family practice. It is meant as a practical guide that outlines the steps required to hand over a practice to a new physician or to close up a practice. The content for this toolkit was developed by the Richmond Divisions of Family Practice and is used with their permission."
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Program
A GP for Me
Corporate Author
Powell River Division of Family Practice
Published Date
2016-03
Topics
Succession Planning
Physician Support and Education
Resource Type
Toolkit
File Type
Pdf
Link to File
/media/divresources/SuccessionPlanningToolkitPowellRiver.pdf
Description
This document is a toolkit for physicians who are planning to transition out of family practice. It is meant as a practical guide that outlines the steps required to hand over a practice to a new physician or to close up a practice. The content for this toolkit was developed by the Richmond Divisions of Family Practice and is used with their permission.
Less detail
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Program
A GP for Me
Published Date
2015
Link to File
/media/divresources/RightFitGuidePowellRiver.pdf
Description
"Finding a new collegue or joining a medical practice is more than just filling a vacancy. It is important to consider the factors that set the stage for a long-lasting and fruitful partnership. This booklet is a resource for both the new physician looking to join a practice and the recruiting physician looking to find a new physician to join their practice."
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Program
A GP for Me
Corporate Author
Powell River Division of Family Practice
Published Date
2015
Topics
Recruitment and Retention
Succession Planning
Physician Support and Education
Resource Type
Toolkit
File Type
Pdf
Link to File
/media/divresources/RightFitGuidePowellRiver.pdf
Description
Finding a new collegue or joining a medical practice is more than just filling a vacancy. It is important to consider the factors that set the stage for a long-lasting and fruitful partnership. This booklet is a resource for both the new physician looking to join a practice and the recruiting physician looking to find a new physician to join their practice.
Less detail

Changes to the BC Societies Act: Frequently Asked Questions for Divisions of Family Practice

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource744
Program
Divisions of Family Practice
Published Date
2016-01
Link to File
/media/divresources/DivisionsofFamilyPractice_FAQ_Jan2016.pdf
Description
"This document provides responses to some of the most frequently asked questions about the changes to the BC Societies Act and the impact on divisions. The information does not constitute legal advice to specific Divisions or other societies. Divisions should consult with a qualified lawyer for legal advice concerning the specifics of their particular situation."
Program
Divisions of Family Practice
Corporate Author
Bull Housser
General Practice Services Committee
Vantage Point
Personal Author
Michael Blatchford
Maria Turnbull
Bryan Millman
Published Date
2016-01
Topics
Governance
BC Societies Act
Resource Type
FAQ
File Type
Pdf
Link to File
/media/divresources/DivisionsofFamilyPractice_FAQ_Jan2016.pdf
Description
This document provides responses to some of the most frequently asked questions about the changes to the BC Societies Act and the impact on divisions. The information does not constitute legal advice to specific Divisions or other societies. Divisions should consult with a qualified lawyer for legal advice concerning the specifics of their particular situation.
Less detail

Staying Ahead of the Curve: Bull Housser's Annual Seminar for Charities and Non-Profits

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource745
Published Date
2016-10-24
Link to File
/media/divresources/BHT_2016CharitiesSeminar.pdf
Description
"This presentation covers the following topics: 1) Charities and Non-Profit Organizations: The State of the Sector 2) The (Inter)Net Result – Managing Social Media Use in the Workplace 3) Transitioning to the new Societies Act: How and When? 4) Dealing with Donors: How Much is Too Much?"
Corporate Author
Bull Housser
Personal Author
Michael Blatchford
Taryn Mackie
Margaret Mason
Bryan Millman
Published Date
2016-10-24
Topics
Governance
BC Societies Act
Communications and Marketing
Funding
Resource Type
Presentation
File Type
Pdf
Link to File
/media/divresources/BHT_2016CharitiesSeminar.pdf
Description
This presentation covers the following topics: 1) Charities and Non-Profit Organizations: The State of the Sector 2) The (Inter)Net Result – Managing Social Media Use in the Workplace 3) Transitioning to the new Societies Act: How and When? 4) Dealing with Donors: How Much is Too Much?
Less detail
Program
Divisions of Family Practice
Published Date
2016-06-13
Link to File
/media/divresources/DivisionsofFamilyPractice_ BCSocietiesActSummary.pdf
Description
"This email outlines the steps taken by the provincial divisions office to determine the possible impact of the new BC Societies Act on divisions and responds to the big questions around that impact."
Program
Divisions of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2016-06-13
Topics
Governance
BC Societies Act
Resource Type
Email
File Type
Pdf
Link to File
/media/divresources/DivisionsofFamilyPractice_ BCSocietiesActSummary.pdf
Description
This email outlines the steps taken by the provincial divisions office to determine the possible impact of the new BC Societies Act on divisions and responds to the big questions around that impact.
Less detail

39 public records – page 1 of 2.