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What We Value: Stories of Most Significant Change (MSC) from Physicians, Allied Healthcare Providers, and Patients (Executive Summary)

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1566
Division
Central Okanagan Division of Family Practice
Kootenay Boundary Division of Family Practice
North Peace Division of Family Practice
North Shore Division of Family Practice
South Island Division of Family Practice
South Okanagan Similkameen Division of Family Practice
Sunshine Coast Division of Family Practice
Published Date
2020-11
Link to File
/media/divresources/PMHMostSignificantChangeEvaluation_FullReport.pdf
Description
"The PMH Most Significant Change Evaluation describes the changes that resulted from Patient Medical Home (PMH) strategies such as the implementation of team-based care with allied health professionals (i.e., pharmacists and social workers). By collecting, sharing, and reflecting on PMH stories from across BC, this project identifies common and different values held by different stakeholder groups in the BC health system."
Division
Central Okanagan Division of Family Practice
Kootenay Boundary Division of Family Practice
North Peace Division of Family Practice
North Shore Division of Family Practice
South Island Division of Family Practice
South Okanagan Similkameen Division of Family Practice
Sunshine Coast Division of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2020-11
Topics
Patient Medical Home
Most Significant Change
Team-Based Care
Evaluation
EMR
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/PMHMostSignificantChangeEvaluation_FullReport.pdf
Description
The PMH Most Significant Change Evaluation describes the changes that resulted from Patient Medical Home (PMH) strategies such as the implementation of team-based care with allied health professionals (i.e., pharmacists and social workers). By collecting, sharing, and reflecting on PMH stories from across BC, this project identifies common and different values held by different stakeholder groups in the BC health system.
Less detail

The Engagement Partner & Primary Care Transformation Partner Roles - Webinar Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1568
Published Date
2020-12-02
Link to File
/media/divresources/EngagementPartnerandPrimaryCareTransformation_webinar_Dec_2_2020.pdf
Description
"This webinar reviews the Doctors of BC staff role of Engagement Partners and Primary Care Transformation Partners, and the ways they support physicians through the Divisions of Family Practice and the Medical Staff Association."
Corporate Author
Doctors of BC
Published Date
2020-12-02
Topics
Engagement
Primary Care
Resource Type
Presentation
File Type
Pdf
Link to File
/media/divresources/EngagementPartnerandPrimaryCareTransformation_webinar_Dec_2_2020.pdf
Description
This webinar reviews the Doctors of BC staff role of Engagement Partners and Primary Care Transformation Partners, and the ways they support physicians through the Divisions of Family Practice and the Medical Staff Association.
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Central Okanagan Division of Family Practice – Engagement Journey

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1569
Division
Central Okanagan Division of Family Practice
Published Date
2017
Link to File
/media/divresources/Central_Okanagan_Engagement_Journey.pdf
Description
"This is the Central Okanagan Division of Family Practice’s PMH Engagement Journey. The PMH Engagement Journeys were designed to capture eight divisions' early implementation of the patient medical home (PMH) model of health care. The stories offer a look at the challenges and successes the divisions experienced along their journeys, and the resources they created to engage members and partners around primary care. It is the hope that these stories will act as a resource, support, and source of inspiration for other divisions beginning their journeys to an integrated system of care via the PMH."
Division
Central Okanagan Division of Family Practice
Corporate Author
Central Okanagan Division of Family Practice
General Practice Services Committee
Published Date
2017
Topics
Engagement
Patient Medical Home
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/Central_Okanagan_Engagement_Journey.pdf
Description
This is the Central Okanagan Division of Family Practice’s PMH Engagement Journey. The PMH Engagement Journeys were designed to capture eight divisions' early implementation of the patient medical home (PMH) model of health care. The stories offer a look at the challenges and successes the divisions experienced along their journeys, and the resources they created to engage members and partners around primary care. It is the hope that these stories will act as a resource, support, and source of inspiration for other divisions beginning their journeys to an integrated system of care via the PMH.
Less detail

Victoria and South Island - Patient Summaries Case Study

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1590
Health Authority
Island
Division
Victoria Division of Family Practice
South Island Division of Family Practice
Program
Shared Care
Published Date
2021-09
Link to File
/media/divresources/VictoriaandSouthIsland-PatientSummaries_CaseStudy.pdf
Description
"This report presents findings from a case study of the Patient Summaries Pilot, delivered in Victoria, British Columbia, from September 2015 to July 2019. This case study covers the development of the patient summaries pilot over the first four years of operation, describing the pilot implementation, local network of project partners, technical components of the patient summaries’ development, provider perspectives, and project outcomes. A discussion of the conditions for success is included. As part of the General Practice Service Committee’s (GPSC) ongoing evaluation of Patient Medical Home (PMH)initiatives in BC, this case study helps to build a provincial picture of PMH innovation and implementation."
Health Authority
Island
Division
Victoria Division of Family Practice
South Island Division of Family Practice
Program
Shared Care
Corporate Author
General Practice Services Committee
Published Date
2021-09
Topics
Transitions in Care
Evaluation
Technology
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/VictoriaandSouthIsland-PatientSummaries_CaseStudy.pdf
Description
This report presents findings from a case study of the Patient Summaries Pilot, delivered in Victoria, British Columbia, from September 2015 to July 2019. This case study covers the development of the patient summaries pilot over the first four years of operation, describing the pilot implementation, local network of project partners, technical components of the patient summaries’ development, provider perspectives, and project outcomes. A discussion of the conditions for success is included. As part of the General Practice Service Committee’s (GPSC) ongoing evaluation of Patient Medical Home (PMH)initiatives in BC, this case study helps to build a provincial picture of PMH innovation and implementation.
Less detail

Victoria and South Island - Patient Summaries Case Study - Executive Summary

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1591
Health Authority
Island
Division
Victoria Division of Family Practice
South Island Division of Family Practice
Program
Shared Care
Published Date
2021-09
Link to File
/media/divresources/VictoriaandSouthIsland-PatientSummaries_CaseStudy-ExecutiveSummary.pdf
Description
"This report presents findings from a case study of the Patient Summaries Pilot, delivered in Victoria, British Columbia, from September 2015 to July 2019. This case study covers the development of the patient summaries pilot over the first four years of operation, describing the pilot implementation, local network of project partners, technical components of the patient summaries’ development, provider perspectives, and project outcomes. A discussion of the conditions for success is included. As part of the General Practice Service Committee’s (GPSC) ongoing evaluation of Patient Medical Home (PMH)initiatives in BC, this case study helps to build a provincial picture of PMH innovation and implementation."
Health Authority
Island
Division
Victoria Division of Family Practice
South Island Division of Family Practice
Program
Shared Care
Corporate Author
General Practice Services Committee
Published Date
2021-09
Topics
Transitions in Care
Evaluation
Technology
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/VictoriaandSouthIsland-PatientSummaries_CaseStudy-ExecutiveSummary.pdf
Description
This report presents findings from a case study of the Patient Summaries Pilot, delivered in Victoria, British Columbia, from September 2015 to July 2019. This case study covers the development of the patient summaries pilot over the first four years of operation, describing the pilot implementation, local network of project partners, technical components of the patient summaries’ development, provider perspectives, and project outcomes. A discussion of the conditions for success is included. As part of the General Practice Service Committee’s (GPSC) ongoing evaluation of Patient Medical Home (PMH)initiatives in BC, this case study helps to build a provincial picture of PMH innovation and implementation.
Less detail

Burnaby DoFP Neighbourhood Networks Case Study - Full Report

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1606
Division
Burnaby Division of Family Practice
Published Date
2022-02
Link to File
/media/divresources/BurnabyDoFP_NeighborhoodNetworksCaseStudy_Full_Report.pdf
Description
"This document details the full case study on the Burnaby DoFP Neighborhood Networks. As part of GPSC commitment to the development of physician networks as a key component of primary care system change, the Burnaby DoFP Neighborhood Network case study explores the development and implementation of three neighborhood networks in Burnaby. The creation of neighborhood networks in Burnaby was prompted by family physicians who recognized the need to bring together family physicians from across local communities to increase their interconnectedness, provide opportunities for local Primary Care Network planning, and enable methods for sharing care with each other with the goal of improving patient access to medical care across Burnaby. Burnaby’s neighborhood networks have supported family physicians to connect socially, learn from each other, identify options for locum coverage and after-hours care, and support referrals to specialist care throughout the networks. Key outcomes: family physicians were able to increase patients’ access to care by referring patients to their family physician peers, expanding their use of locums, working on the development of an Urgent and Primary Care Clinic, and procuring additional healthcare resources for the neighborhood networks. A discussion of the neighborhood network's future goals and next steps is included."
Division
Burnaby Division of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2022-02
Topics
Primary Care Network
Patient Medical Home
Evaluation
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/BurnabyDoFP_NeighborhoodNetworksCaseStudy_Full_Report.pdf
Description
This document details the full case study on the Burnaby DoFP Neighborhood Networks. As part of GPSC commitment to the development of physician networks as a key component of primary care system change, the Burnaby DoFP Neighborhood Network case study explores the development and implementation of three neighborhood networks in Burnaby. The creation of neighborhood networks in Burnaby was prompted by family physicians who recognized the need to bring together family physicians from across local communities to increase their interconnectedness, provide opportunities for local Primary Care Network planning, and enable methods for sharing care with each other with the goal of improving patient access to medical care across Burnaby. Burnaby’s neighborhood networks have supported family physicians to connect socially, learn from each other, identify options for locum coverage and after-hours care, and support referrals to specialist care throughout the networks. Key outcomes: family physicians were able to increase patients’ access to care by referring patients to their family physician peers, expanding their use of locums, working on the development of an Urgent and Primary Care Clinic, and procuring additional healthcare resources for the neighborhood networks. A discussion of the neighborhood network's future goals and next steps is included.
Less detail
Division
Sunshine Coast Division of Family Practice
Published Date
2022-04
Link to File
/media/divresources/GPSCPMHCaseStudy-SunshineCoastDataIntegration.pdf
Description
"This is the full case study report for the Sunshine Coast Data Integration Case Study. The Sunshine Coast Data Integration Case Study explores work done to advance data integration across five primary care clinics using Med Access EMR. The project involved 38 family physicians on the Sunshine Coast who desired a technical solution to lacking information continuity for their patients, who they often see across multiple primary care settings with separate EMRs. While the project work stalled due to technical problems that emerged during the vendor engagement step, the case study offers previously unavailable insight into the expected project phases for large-scale data integration work, and typical challenges and enablers that might impede or maintain such initiatives."
Division
Sunshine Coast Division of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2022-04
Topics
Patient Medical Home
Evaluation
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/GPSCPMHCaseStudy-SunshineCoastDataIntegration.pdf
Description
This is the full case study report for the Sunshine Coast Data Integration Case Study. The Sunshine Coast Data Integration Case Study explores work done to advance data integration across five primary care clinics using Med Access EMR. The project involved 38 family physicians on the Sunshine Coast who desired a technical solution to lacking information continuity for their patients, who they often see across multiple primary care settings with separate EMRs. While the project work stalled due to technical problems that emerged during the vendor engagement step, the case study offers previously unavailable insight into the expected project phases for large-scale data integration work, and typical challenges and enablers that might impede or maintain such initiatives.
Less detail
Published Date
2017-03
Link to File
http://www.gpscbc.ca/sites/default/files/uploads/PMH%20funding%20info%20session%20201702.pdf
Description
"This presentation reviews the PMH funding application process."
Corporate Author
General Practice Services Committee
Published Date
2017-03
Topics
Evaluation
Funding
Patient Medical Home
Resource Type
Presentation
File Type
Pdf
Link to File
http://www.gpscbc.ca/sites/default/files/uploads/PMH%20funding%20info%20session%20201702.pdf
Originating web page
http://www.gpscbc.ca/what-we-do/primary-care-bc/pmh-resources
Description
This presentation reviews the PMH funding application process.
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Patient Medical Home Evaluation and Action Learning – What Can We Learn About Our Work? - Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource965
Published Date
2017-06-20
Link to File
/media/divresources/Evaluation_Developmental_slides.pptx
Description
" Patient Medical Home Evaluation and Action Learning presentation at the GPSC Spring Summit 2017."
Personal Author
Kylie Hutchinson
Published Date
2017-06-20
Topics
Meetings and Events
Evaluation
Patient Medical Home
Event
GPSC Spring Summit 2017
Workshop
Patient Medical Home Evaluation and Action Learning – What Can We Learn About Our Work?
Resource Type
Presentation
File Type
PowerPoint
Link to File
/media/divresources/Evaluation_Developmental_slides.pptx
Description
Patient Medical Home Evaluation and Action Learning presentation at the GPSC Spring Summit 2017.
Less detail

Patient Medical Home Evaluation and Action Learning – What Can We Learn About Our Work? - Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource966
Health Authority
Interior
Division
South Okanagan Similkameen Division of Family Practice
Published Date
2017-06-20
Link to File
/media/divresources/Evaluation_SOS_GPSCSummit.pptx
Description
" South Okanagan Similkameen Division's presentation during the Patient Medical Home Evaluation and Action Learning session at the GPSC Spring Summit 2017."
Health Authority
Interior
Division
South Okanagan Similkameen Division of Family Practice
Corporate Author
South Okanagan Similkameen Division of Family Practice
Published Date
2017-06-20
Topics
Meetings and Events
Evaluation
Patient Medical Home
Event
GPSC Spring Summit 2017
Workshop
Patient Medical Home Evaluation and Action Learning – What Can We Learn About Our Work?
Resource Type
Presentation
File Type
PowerPoint
Link to File
/media/divresources/Evaluation_SOS_GPSCSummit.pptx
Description
South Okanagan Similkameen Division's presentation during the Patient Medical Home Evaluation and Action Learning session at the GPSC Spring Summit 2017.
Less detail

Physician Compensation: Physician Payment Options and Incentives as enablers - Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource969
Published Date
217-06-20
Link to File
/media/divresources/GPSC_Summit Session _Payment_Models_Incentives.pdf
Description
"Physician Compensation part 1 & 2 presentation at the GPSC Spring Summit 2017."
Personal Author
Mark Armitage
Dr. Brenda Hefford
Published Date
217-06-20
Topics
Meetings and Events
Incentive Fee Codes
Payment Models
Event
GPSC Spring Summit 2017
Workshop
Physician Compensation
Resource Type
Presentation
File Type
Pdf
Link to File
/media/divresources/GPSC_Summit Session _Payment_Models_Incentives.pdf
Description
Physician Compensation part 1 & 2 presentation at the GPSC Spring Summit 2017.
Less detail

Patient Centred Care in PMH Planning - Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource994
Published Date
2017-06-20
Link to File
/media/divresources/Patient_Centred_Care_in_PMH Planning_Jami_Ben.pptx
Description
"Jami Brown and Ben Ridout's presentation from the Patient Centred Care in PMH Planning session at the GPSC Spring Summit 2017."
Personal Author
Jami Brown
Ben Ridout
Published Date
2017-06-20
Topics
Patient-Centred Care
Engagement
Event
GPSC Spring Summit 2017
Workshop
Patient Centred Care in PMH Planning
Resource Type
Presentation
Meeting / Event Materials
File Type
PowerPoint
Link to File
/media/divresources/Patient_Centred_Care_in_PMH Planning_Jami_Ben.pptx
Description
Jami Brown and Ben Ridout's presentation from the Patient Centred Care in PMH Planning session at the GPSC Spring Summit 2017.
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Patient Centred Care in PMH Planning - Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource995
Published Date
2017-06-20
Link to File
/media/divresources/PMH_Planning_Patient_Engagement_Presentation_shannon_Darlene.pptx
Description
"Shannon Holmes and Darlene Arsenault's presentation from the Patient Centred Care in PMH Planning session at the GPSC Spring Summit 2017."
Personal Author
Shannon Holmes
Darlene Arsenault
Published Date
2017-06-20
Topics
Patient-Centred Care
Engagement
Event
GPSC Spring Summit 2017
Workshop
Patient Centred Care in PMH Planning
Resource Type
Presentation
Meeting / Event Materials
File Type
PowerPoint
Link to File
/media/divresources/PMH_Planning_Patient_Engagement_Presentation_shannon_Darlene.pptx
Description
Shannon Holmes and Darlene Arsenault's presentation from the Patient Centred Care in PMH Planning session at the GPSC Spring Summit 2017.
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Patient Medical Home in rural communities: What are the realities? - Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1002
Health Authority
Interior
Division
Kootenay Boundary Division of Family Practice
Published Date
2017-06-20
Link to File
/media/divresources/Rural_GPSC_Presentation_DrDavidMerry.pptx
Description
"Dr. David Merry's presentation at the Patient Medical Home in rural communities: What are the realities? session at the GPSC Spring Summit 2017."
Health Authority
Interior
Division
Kootenay Boundary Division of Family Practice
Personal Author
Dr. David Merry
Published Date
2017-06-20
Topics
Quality Improvement
Patient Medical Home
Rural
Telehealth
Event
GPSC Spring Summit 2017
Workshop
Patient Medical Home in rural communities: What are the realities?
Resource Type
Presentation
Meeting / Event Materials
File Type
PowerPoint
Link to File
/media/divresources/Rural_GPSC_Presentation_DrDavidMerry.pptx
Description
Dr. David Merry's presentation at the Patient Medical Home in rural communities: What are the realities? session at the GPSC Spring Summit 2017.
Less detail

Patient Medical Home in rural communities: What are the realities? - Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1012
Published Date
2017-06-20
Link to File
/media/divresources/Rural_GPSC_Presentation_DougBlackie.pdf
Description
"Doug Blackie's presentation at the Patient Medical Home in rural communities: What are the realities? session at the GPSC Spring Summit 2017."
Personal Author
Doug Blackie
Published Date
2017-06-20
Topics
First Nations
Quality Improvement
Rural
Telehealth
Patient Medical Home
Event
GPSC Spring Summit 2017
Workshop
Patient Medical Home in rural communities: What are the realities?
Resource Type
Presentation
Meeting / Event Materials
File Type
Pdf
Link to File
/media/divresources/Rural_GPSC_Presentation_DougBlackie.pdf
Description
Doug Blackie's presentation at the Patient Medical Home in rural communities: What are the realities? session at the GPSC Spring Summit 2017.
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One Patient, One Record: Envisioning an interoperable Health System - Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1020
Health Authority
Northern
Published Date
2017-6-19
Link to File
/media/divresources/OnePatient_OneRecord_WilliamLClifford.pptx
Description
"Dr. William L. Clifford's presentation for One Patient, One Record: Envisioning an interoperable Health System session at GPSC Summit 2017"
Health Authority
Northern
Personal Author
Dr. William L. Clifford
Published Date
2017-6-19
Topics
EMR
Technology
Operations
Quality Improvement
Patient Medical Home
Patient-Centred Care
Event
GPSC Spring Summit 2017
Workshop
One Patient, One Record: Envisioning an interoperable Health System
Resource Type
Presentation
Meeting / Event Materials
File Type
PowerPoint
Link to File
/media/divresources/OnePatient_OneRecord_WilliamLClifford.pptx
Description
Dr. William L. Clifford's presentation for One Patient, One Record: Envisioning an interoperable Health System session at GPSC Summit 2017
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One Patient, One Record: Envisioning an interoperable Health System - Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1021
Health Authority
Interior
Published Date
2017-6-19
Link to File
/media/divresources/OnePatient_OneRecord_DrDouglasKingsford.pdf
Description
"Dr. Douglas Kingford's presentation for One Patient, One Record: Envisioning an interoperable Health System session at GPSC Summit 2017"
Health Authority
Interior
Personal Author
Dr. Douglas Kingsford
Published Date
2017-6-19
Topics
Technology
EMR
Billing
Operations
Quality Improvement
Patient Medical Home
Patient-Centred Care
Event
GPSC Spring Summit 2017
Workshop
One Patient, One Record: Envisioning an interoperable Health System
Resource Type
Presentation
Meeting / Event Materials
File Type
Pdf
Link to File
/media/divresources/OnePatient_OneRecord_DrDouglasKingsford.pdf
Description
Dr. Douglas Kingford's presentation for One Patient, One Record: Envisioning an interoperable Health System session at GPSC Summit 2017
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Kootenay Boundary Primary Care Home Engagement - Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1029
Health Authority
Interior
Division
Kootenay Boundary Division of Family Practice
Published Date
2016
Link to File
/media/divresources/KB_PCH_EngagementKB.pptx
Description
"Presentation going over Primary Care Home trajectory in BC including health spending vs. outcomes across the province and nationally. The presentation provides an overview of the role of the KB Collaborative Services Committee (CSC) plays in implementing the Primary Care Home (PCH)."
Health Authority
Interior
Division
Kootenay Boundary Division of Family Practice
Corporate Author
Kootenay Boundary Division of Family Practice
Published Date
2016
Topics
Finances
Community Engagement
Engagement
Seniors
Rural
Patient Medical Home
Resource Type
Presentation
File Type
PowerPoint
Link to File
/media/divresources/KB_PCH_EngagementKB.pptx
Description
Presentation going over Primary Care Home trajectory in BC including health spending vs. outcomes across the province and nationally. The presentation provides an overview of the role of the KB Collaborative Services Committee (CSC) plays in implementing the Primary Care Home (PCH).
Less detail
Health Authority
Island
Division
Comox Valley Division of Family Practice
Published Date
2016
Link to File
/media/divresources/CVFP_AGM_MemberPriorityPresentation.pdf
Description
"A presentation on working better together. It focuses on working with allied health providers, community services, and specialists."
Health Authority
Island
Division
Comox Valley Division of Family Practice
Corporate Author
Comox Valley Division of Family Practice
Published Date
2016
Topics
Engagement
Community Engagement
Patient Medical Home
EMR
Mental Health and Substance Use
Nurse
Nurse Practitioners
Team-Based Care
Primary Care Network
Resource Type
Presentation
File Type
Pdf
Link to File
/media/divresources/CVFP_AGM_MemberPriorityPresentation.pdf
Description
A presentation on working better together. It focuses on working with allied health providers, community services, and specialists.
Less detail

Patient Medical Home/Primary Care Home in the Kootenay Boundary

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1031
Health Authority
Interior
Division
Kootenay Boundary Division of Family Practice
Published Date
2016
Link to File
/media/divresources/KB_PMH_presentation.pptx
Description
"A presentation on PMH/PCH in the Kootenay Boundary including a Change Acceleration Plan, KB CSC Spectrum of Member Issue Engagement & Decision Making, and Risks and Pitfalls of PHC for Community, Physicians, and IH Staff."
Health Authority
Interior
Division
Kootenay Boundary Division of Family Practice
Personal Author
Dr. David Merry
Andrew Earnshaw
Published Date
2016
Topics
Team-Based Care
Primary Care Network
Patient Medical Home
EMR
Nurse
Nurse Practitioners
Finances
Community Engagement
Engagement
Resource Type
Presentation
File Type
PowerPoint
Link to File
/media/divresources/KB_PMH_presentation.pptx
Description
A presentation on PMH/PCH in the Kootenay Boundary including a Change Acceleration Plan, KB CSC Spectrum of Member Issue Engagement & Decision Making, and Risks and Pitfalls of PHC for Community, Physicians, and IH Staff.
Less detail

47 public records – page 2 of 3.