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Patient, Family, Caregiver and Public Engagement Planning Guide 2018

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1156
Link to File
https://www2.gov.bc.ca/assets/gov/health/about-bc-s-health-care-system/heath-care-partners/patients-as-partners/engagement-planning-guide.pdf
Description
"This guide contains best practices, rationale, tools and resources for doing engagements with patients, their families and caregivers."
Corporate Author
Ministry of Health
Topics
Engagement
PMH Attributes: TBC Toolkit - Additional Resources
Team-Based Care
Patient Medical Home
Resource Type
Guide
File Type
Pdf
Link to File
https://www2.gov.bc.ca/assets/gov/health/about-bc-s-health-care-system/heath-care-partners/patients-as-partners/engagement-planning-guide.pdf
Originating web page
https://www2.gov.bc.ca/gov/content/health/about-bc-s-health-care-system/partners/patients
Description
This guide contains best practices, rationale, tools and resources for doing engagements with patients, their families and caregivers.
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Best Advice Guide on Recovery-Oriented Mental Health and Addiction Care in the Patient’s Medical Home

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1171
Published Date
2018/10/23
Description
"This document provides guidance for offering Mental Health & Addiction services using a recovery-oriented approach in the context of the PMH."
Corporate Author
Mental Health Commission of Canada (MHCC)
College of Family Physicians of Canada
Published Date
2018/10/23
Topics
Mental Health and Substance Use
Patient Medical Home
Resource Type
Guide
File Type
Web page
Pdf
Originating web page
https://patientsmedicalhome.ca/files/uploads/BAG_Mental_Health_ENG_web.pdf
Description
This document provides guidance for offering Mental Health & Addiction services using a recovery-oriented approach in the context of the PMH.
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Family Physician Guide for Depression, Anxiety Disorders, Early Psychosis, and Substance Use Disorders

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1315
Division
Rural and Remote Division of Family Practice
Program
Shared Care
Published Date
2017-03
Link to File
http://www.sfu.ca/content/dam/sfu/carmha/resources/fpg/FPG_2007.pdf
Description
"This is the Family Physician Guide for Depression, Anxiety Disorders, Early Psychosis, and Substance Use Disorders"
Division
Rural and Remote Division of Family Practice
Program
Shared Care
Corporate Author
Faculty of Health Sciences Simon Fraser University
Published Date
2017-03
Topics
Mental Health and Substance Use
Resource Type
Guide
File Type
Pdf
Link to File
http://www.sfu.ca/content/dam/sfu/carmha/resources/fpg/FPG_2007.pdf
Originating web page
http://www.divisionsbc.ca/rural-and-remote/resources/other-links
Description
This is the Family Physician Guide for Depression, Anxiety Disorders, Early Psychosis, and Substance Use Disorders
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Physician Resource Guide: Victoria MHSU Services

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1330
Health Authority
Island
Division
Victoria Division of Family Practice
Published Date
2016
Link to File
https://divisionsbc.ca/sites/default/files/Divisions/Provincial/VDFP-MHSU-Resource-Guide-Summer-2016.pdf
Description
"This is a complete guide for physicians about Mental Health and Substance Use"
Health Authority
Island
Division
Victoria Division of Family Practice
Corporate Author
Victoria Division of Family Practice
Published Date
2016
Topics
Mental Health and Substance Use
Resource Type
Guide
File Type
Pdf
Link to File
https://divisionsbc.ca/sites/default/files/Divisions/Provincial/VDFP-MHSU-Resource-Guide-Summer-2016.pdf
Originating web page
http://divisionsbc.ca/provincial/what-we-do/patient-support/mental-health-and-substance-use
Description
This is a complete guide for physicians about Mental Health and Substance Use
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Exploring the Role of Collaborative Structures on Vancouver Island - Case Study

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1393
Health Authority
Island
Division
Campbell River and District Division of Family Practice
Comox Valley Division of Family Practice
Cowichan Valley Division of Family Practice
Nanaimo Division of Family Practice
Oceanside Division of Family Practice
Rural and Remote Division of Family Practice
South Island Division of Family Practice
Victoria Division of Family Practice
Published Date
2019/01
Link to File
/media/divresources/ExploringtheRoleofCollaborativestructuresonVancouverIsland_FinalSept182018.pdf
Description
"The purpose of this report is to: -Systematically measure the current collaboration between key stakeholder groups, -Establish an understanding of how the structures in place support collaboration between key stakeholder groups, -Facilitate learning and improvement within the collaborative structures on Vancouver Island, and -Support learning across the province based on the strengths and challenges on Vancouver Island."
Health Authority
Island
Division
Campbell River and District Division of Family Practice
Comox Valley Division of Family Practice
Cowichan Valley Division of Family Practice
Nanaimo Division of Family Practice
Oceanside Division of Family Practice
Rural and Remote Division of Family Practice
South Island Division of Family Practice
Victoria Division of Family Practice
Corporate Author
General Practice Services Committee
Island Health
Published Date
2019/01
Topics
Evaluation
Patient Medical Home
Primary Care Network
Engagement
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/ExploringtheRoleofCollaborativestructuresonVancouverIsland_FinalSept182018.pdf
Description
The purpose of this report is to: -Systematically measure the current collaboration between key stakeholder groups, -Establish an understanding of how the structures in place support collaboration between key stakeholder groups, -Facilitate learning and improvement within the collaborative structures on Vancouver Island, and -Support learning across the province based on the strengths and challenges on Vancouver Island.
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Collaboration to Foster FP Networks in the Thompson Region Division of Family Practice - Case Study

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1394
Health Authority
Interior
Division
Thompson Region Division of Family Practice
Published Date
2019/02
Link to File
/media/divresources/FinalReport_CollaborationtoFosterFPnetworksThompsonRegionPMHCaseStudy_Dec2018.pdf
Description
"This case study employed four broad approaches to understand how PSP and the DoFP are working together to support the creation of networks. These approaches included: 1. A review of local documentation that focused on the relationship structure and current work taking place to support the development of FP networks. 2. A literature review which reviewed over 50 research articles, policy and position documents, guidelines, and best practices to focus on understanding how other groups across Canada and the developed world have worked together in primary care to create networks within primary care. These findings are available in Appendix 3. 3. Interviews with key stakeholders at a local, regional and provincial level to understand the various factors (i.e. political, environmental, technological, legal) influencing the development of FP networks in the Thompson Region and BC more broadly. The list of individuals interviewed is included in Appendix 1. 4. A survey of the members of the Thompson Region DoFP which asked questions on their current levels of networking and areas for which they see opportunities to network."
Health Authority
Interior
Division
Thompson Region Division of Family Practice
Corporate Author
General Practice Services Committee
Thompson Region Division of Family Practice
Published Date
2019/02
Topics
Evaluation
Patient Medical Home
Primary Care Network
Engagement
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/FinalReport_CollaborationtoFosterFPnetworksThompsonRegionPMHCaseStudy_Dec2018.pdf
Description
This case study employed four broad approaches to understand how PSP and the DoFP are working together to support the creation of networks. These approaches included: 1. A review of local documentation that focused on the relationship structure and current work taking place to support the development of FP networks. 2. A literature review which reviewed over 50 research articles, policy and position documents, guidelines, and best practices to focus on understanding how other groups across Canada and the developed world have worked together in primary care to create networks within primary care. These findings are available in Appendix 3. 3. Interviews with key stakeholders at a local, regional and provincial level to understand the various factors (i.e. political, environmental, technological, legal) influencing the development of FP networks in the Thompson Region and BC more broadly. The list of individuals interviewed is included in Appendix 1. 4. A survey of the members of the Thompson Region DoFP which asked questions on their current levels of networking and areas for which they see opportunities to network.
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How Boards Can Have Better Conversations - Guidelines

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1458
Published Date
2016
Link to File
http://www.governinggood.ca/wp-content/uploads/2013/07/How-Boards-Can-Have-Better-Conversations-1.pdf
Description
"E. Grant MacDonald's guidelines for improving communication amongst Boards."
Corporate Author
Dalhousie Universit
Personal Author
E. Grant MacDonald
Published Date
2016
Topics
Governance
Board of Directors
Resource Type
Guidelines
File Type
Pdf
Link to File
http://www.governinggood.ca/wp-content/uploads/2013/07/How-Boards-Can-Have-Better-Conversations-1.pdf
Description
E. Grant MacDonald's guidelines for improving communication amongst Boards.
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What We Value: Stories of Most Significant Change (MSC) from Physicians, Allied Healthcare Providers, and Patients (Executive Summary)

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1566
Division
Central Okanagan Division of Family Practice
Kootenay Boundary Division of Family Practice
North Peace Division of Family Practice
North Shore Division of Family Practice
South Island Division of Family Practice
South Okanagan Similkameen Division of Family Practice
Sunshine Coast Division of Family Practice
Published Date
2020-11
Link to File
/media/divresources/PMHMostSignificantChangeEvaluation_FullReport.pdf
Description
"The PMH Most Significant Change Evaluation describes the changes that resulted from Patient Medical Home (PMH) strategies such as the implementation of team-based care with allied health professionals (i.e., pharmacists and social workers). By collecting, sharing, and reflecting on PMH stories from across BC, this project identifies common and different values held by different stakeholder groups in the BC health system."
Division
Central Okanagan Division of Family Practice
Kootenay Boundary Division of Family Practice
North Peace Division of Family Practice
North Shore Division of Family Practice
South Island Division of Family Practice
South Okanagan Similkameen Division of Family Practice
Sunshine Coast Division of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2020-11
Topics
Patient Medical Home
Most Significant Change
Team-Based Care
Evaluation
EMR
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/PMHMostSignificantChangeEvaluation_FullReport.pdf
Description
The PMH Most Significant Change Evaluation describes the changes that resulted from Patient Medical Home (PMH) strategies such as the implementation of team-based care with allied health professionals (i.e., pharmacists and social workers). By collecting, sharing, and reflecting on PMH stories from across BC, this project identifies common and different values held by different stakeholder groups in the BC health system.
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Central Okanagan Division of Family Practice – Engagement Journey

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1569
Division
Central Okanagan Division of Family Practice
Published Date
2017
Link to File
/media/divresources/Central_Okanagan_Engagement_Journey.pdf
Description
"This is the Central Okanagan Division of Family Practice’s PMH Engagement Journey. The PMH Engagement Journeys were designed to capture eight divisions' early implementation of the patient medical home (PMH) model of health care. The stories offer a look at the challenges and successes the divisions experienced along their journeys, and the resources they created to engage members and partners around primary care. It is the hope that these stories will act as a resource, support, and source of inspiration for other divisions beginning their journeys to an integrated system of care via the PMH."
Division
Central Okanagan Division of Family Practice
Corporate Author
Central Okanagan Division of Family Practice
General Practice Services Committee
Published Date
2017
Topics
Engagement
Patient Medical Home
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/Central_Okanagan_Engagement_Journey.pdf
Description
This is the Central Okanagan Division of Family Practice’s PMH Engagement Journey. The PMH Engagement Journeys were designed to capture eight divisions' early implementation of the patient medical home (PMH) model of health care. The stories offer a look at the challenges and successes the divisions experienced along their journeys, and the resources they created to engage members and partners around primary care. It is the hope that these stories will act as a resource, support, and source of inspiration for other divisions beginning their journeys to an integrated system of care via the PMH.
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Published Date
2021-04
Link to File
/media/divresources/Governance_Fundamentals_Guidebook.pdf
Description
"The aim of this Governance Guidebook is to strengthen governance and leadership capacity among Divisions and MSAs across the province. It includes tools and resources to proactively develop and enhance effective governance practices. Divisions of Family Practice and Medical Staff Associations / Physician Societies are the intended audience of this Guidebook."
Corporate Author
Facility Engagement Initiative
NM Consulting Inc.
Sayers Consulting
Published Date
2021-04
Topics
Governance
Resource Type
Guide
File Type
Pdf
Link to File
/media/divresources/Governance_Fundamentals_Guidebook.pdf
Originating web page
https://divisionsbc.ca/provincial/resources/governance-fundamentals-guidebook
Description
The aim of this Governance Guidebook is to strengthen governance and leadership capacity among Divisions and MSAs across the province. It includes tools and resources to proactively develop and enhance effective governance practices. Divisions of Family Practice and Medical Staff Associations / Physician Societies are the intended audience of this Guidebook.
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Encounter, Attachment and Shift Reporting EMR Orientation Guide - Med Access

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1615
Published Date
2022
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Med-Access.pdf
Description
"The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan."
Personal Author
Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the EMR vendor
Published Date
2022
Topics
Encounter, Attachment and Shift Reporting
EMR
EMR Resources
Resource Type
Guide
File Type
Pdf
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Med-Access.pdf
Description
The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan.
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Encounter, Attachment and Shift Reporting EMR Orientation Guide - Oscar Pro

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1616
Published Date
2022
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Oscar-Pro.pdf
Description
"The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan."
Personal Author
Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the EMR vendor
Published Date
2022
Topics
EMR
EMR Resources
Encounter, Attachment and Shift Reporting
Resource Type
Guide
File Type
Pdf
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Oscar-Pro.pdf
Description
The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan.
Less detail

Encounter, Attachment and Shift Reporting EMR Orientation Guide - Oscar

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1620
Published Date
2022
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Oscar.pdf
Description
"The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan."
Personal Author
Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the EMR vendor
Published Date
2022
Topics
EMR
EMR Resources
Encounter, Attachment and Shift Reporting
Resource Type
Guide
File Type
Pdf
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Oscar.pdf
Description
The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan.
Less detail

Guidelines for Communications and Information Sharing Between GPs and Community Partners

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource383
Health Authority
Fraser
Division
Delta Division of Family Practice
Program
A GP for Me
Link to File
/media/divresources/GuidelinesForCommunicationBetweenGPsandCommunityPartners.pdf
Description
"These guidelines are intended to offer clarity about information sharing between GPs and community partners for Mental Health and Substance Use (MHSU) adult patients (non-urgent care). They were prepared to exist within the context of current legislation, including two privacy laws: 1) The BC Personal Information Protection Act (PIPA), which is the ‘private sector’ privacy law that covers the Delta Division of Family Practice, Doctors of BC, A GP for Me, health clinics, psychologists, GPs, counselors, and not-for-profit organizations, etc., and 2) The BC Freedom of Information and Protection of Privacy Act (FIPPA), the ‘public sector’ law, which applies to the Ministry of Health and Health Authorities."
Health Authority
Fraser
Division
Delta Division of Family Practice
Program
A GP for Me
Corporate Author
Delta Division of Family Practice
Personal Author
David Flaherty
Geri McGrath
Diane Burton
Topics
Mental Health and Substance Use
Privacy
Resource Type
Guidelines
Report
File Type
Pdf
Link to File
/media/divresources/GuidelinesForCommunicationBetweenGPsandCommunityPartners.pdf
Description
These guidelines are intended to offer clarity about information sharing between GPs and community partners for Mental Health and Substance Use (MHSU) adult patients (non-urgent care). They were prepared to exist within the context of current legislation, including two privacy laws: 1) The BC Personal Information Protection Act (PIPA), which is the ‘private sector’ privacy law that covers the Delta Division of Family Practice, Doctors of BC, A GP for Me, health clinics, psychologists, GPs, counselors, and not-for-profit organizations, etc., and 2) The BC Freedom of Information and Protection of Privacy Act (FIPPA), the ‘public sector’ law, which applies to the Ministry of Health and Health Authorities.
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Special Resolution To Adopt New Bylaws For Societies Act Prior To November 28: Instructions For Passing The Resolution

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource748
Program
Divisions of Family Practice
Published Date
2016
Link to File
/media/divresources/BHT_InstructionsforPassingSR.pdf
Description
"The instructions are meant to help divisions succesfully pass a special resolution to adopt new bylaws based on the BC Societies Act changes."
Program
Divisions of Family Practice
Corporate Author
Bull Housser
Published Date
2016
Topics
Governance
BC Societies Act
Resource Type
Guidelines
File Type
Pdf
Link to File
/media/divresources/BHT_InstructionsforPassingSR.pdf
Description
The instructions are meant to help divisions succesfully pass a special resolution to adopt new bylaws based on the BC Societies Act changes.
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Societies Act – Sections Coming Into Effect November 2018

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource901
Published Date
2016
Link to File
/media/divresources/BCSocietiesAct_FiveSectionsComing intoEffectNovember2018.pdf
Description
"This document lists the sections of the BC Societies Act which come into effect in November 2018."
Corporate Author
Province of British Columbia
Published Date
2016
Topics
Governance
BC Societies Act
Resource Type
Policy
Guidelines
File Type
Pdf
Link to File
/media/divresources/BCSocietiesAct_FiveSectionsComing intoEffectNovember2018.pdf
Description
This document lists the sections of the BC Societies Act which come into effect in November 2018.
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PRDoFP Director Information Package - Template/ Guide

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1038
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Published Date
2017
Link to File
/media/divresources/PRDoFPDirectorInformationPackageTemplate.docx
Description
"This information package is a tool for prospective directors, as part of the board diversification transition."
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Corporate Author
Powell River Division of Family Practice
Published Date
2017
Topics
Board of Directors
BC Societies Act
Governance
Resource Type
Guidelines
Manual
Plan
Handout
Information Package
File Type
Word
Link to File
/media/divresources/PRDoFPDirectorInformationPackageTemplate.docx
Description
This information package is a tool for prospective directors, as part of the board diversification transition.
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17 public records – page 1 of 1.