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Pender Harbour Health Centre (PHHC) and Sunshine Coast Division of Family Practice (SCDFP) - Case Study

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1361
Health Authority
Vancouver Coastal
Division
Sunshine Coast Division of Family Practice
Published Date
Nov 2018
Link to File
/media/divresources/SunshineCoastCasestudyReport.pdf
Description
"The case study was intended to document the status and operations of the centre, the growing partnership between the Division and the centre including the development of TBC, to capture the formative information, establish a baseline of information for tracking for centres/ partnerships developments and to provide information regarding ‘next steps’."
Health Authority
Vancouver Coastal
Division
Sunshine Coast Division of Family Practice
Corporate Author
General Practice Services Committee
Sunshine Coast Division of Family Practice
Published Date
Nov 2018
Topics
Evaluation
Patient Medical Home
Primary Care Network
Team-Based Care
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/SunshineCoastCasestudyReport.pdf
Description
The case study was intended to document the status and operations of the centre, the growing partnership between the Division and the centre including the development of TBC, to capture the formative information, establish a baseline of information for tracking for centres/ partnerships developments and to provide information regarding ‘next steps’.
Less detail
Health Authority
Vancouver Coastal
Division
Sunshine Coast Division of Family Practice
Published Date
2018-11
Link to File
/media/divresources/SunshineCoastCaseStudyReport_Executive_Summary.pdf
Description
"The case study was commissioned by the GPSC Evaluation Team in consultation with the Sunshine Coast Division of Family Practice, and with the support of the Pender Harbour Health Centre. The case study documented various information including the status and operations of the centre, and the growing partnership between the centre and the division. This is a summary of the overall case study."
Health Authority
Vancouver Coastal
Division
Sunshine Coast Division of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2018-11
Topics
Patient Medical Home
Primary Care Network
Primary Care
Team-Based Care
Resource Type
Summary
File Type
Pdf
Link to File
/media/divresources/SunshineCoastCaseStudyReport_Executive_Summary.pdf
Description
The case study was commissioned by the GPSC Evaluation Team in consultation with the Sunshine Coast Division of Family Practice, and with the support of the Pender Harbour Health Centre. The case study documented various information including the status and operations of the centre, and the growing partnership between the centre and the division. This is a summary of the overall case study.
Less detail

What We Value: Stories of Most Significant Change (MSC) from Physicians, Allied Healthcare Providers, and Patients (Executive Summary)

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1565
Division
Central Okanagan Division of Family Practice
Kootenay Boundary Division of Family Practice
North Peace Division of Family Practice
North Shore Division of Family Practice
South Island Division of Family Practice
South Okanagan Similkameen Division of Family Practice
Sunshine Coast Division of Family Practice
Published Date
2020-11
Link to File
/media/divresources/PMHMostSignificantChangeEvaluation_ExecutiveSummary.pdf
Description
"The PMH Most Significant Change Evaluation describes the changes that resulted from Patient Medical Home (PMH) strategies such as the implementation of team-based care with allied health professionals (i.e., pharmacists and social workers), and clarifies the values held by different stakeholders in primary care transformation. The executive summary contains priority next steps for system actors (GPSC, Divisions, and FPs) to address."
Division
Central Okanagan Division of Family Practice
Kootenay Boundary Division of Family Practice
North Peace Division of Family Practice
North Shore Division of Family Practice
South Island Division of Family Practice
South Okanagan Similkameen Division of Family Practice
Sunshine Coast Division of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2020-11
Topics
Patient Medical Home
Most Significant Change
Team-Based Care
Evaluation
EMR
Resource Type
Summary
File Type
Pdf
Link to File
/media/divresources/PMHMostSignificantChangeEvaluation_ExecutiveSummary.pdf
Description
The PMH Most Significant Change Evaluation describes the changes that resulted from Patient Medical Home (PMH) strategies such as the implementation of team-based care with allied health professionals (i.e., pharmacists and social workers), and clarifies the values held by different stakeholders in primary care transformation. The executive summary contains priority next steps for system actors (GPSC, Divisions, and FPs) to address.
Less detail

What We Value: Stories of Most Significant Change (MSC) from Physicians, Allied Healthcare Providers, and Patients (Executive Summary)

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1566
Division
Central Okanagan Division of Family Practice
Kootenay Boundary Division of Family Practice
North Peace Division of Family Practice
North Shore Division of Family Practice
South Island Division of Family Practice
South Okanagan Similkameen Division of Family Practice
Sunshine Coast Division of Family Practice
Published Date
2020-11
Link to File
/media/divresources/PMHMostSignificantChangeEvaluation_FullReport.pdf
Description
"The PMH Most Significant Change Evaluation describes the changes that resulted from Patient Medical Home (PMH) strategies such as the implementation of team-based care with allied health professionals (i.e., pharmacists and social workers). By collecting, sharing, and reflecting on PMH stories from across BC, this project identifies common and different values held by different stakeholder groups in the BC health system."
Division
Central Okanagan Division of Family Practice
Kootenay Boundary Division of Family Practice
North Peace Division of Family Practice
North Shore Division of Family Practice
South Island Division of Family Practice
South Okanagan Similkameen Division of Family Practice
Sunshine Coast Division of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2020-11
Topics
Patient Medical Home
Most Significant Change
Team-Based Care
Evaluation
EMR
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/PMHMostSignificantChangeEvaluation_FullReport.pdf
Description
The PMH Most Significant Change Evaluation describes the changes that resulted from Patient Medical Home (PMH) strategies such as the implementation of team-based care with allied health professionals (i.e., pharmacists and social workers). By collecting, sharing, and reflecting on PMH stories from across BC, this project identifies common and different values held by different stakeholder groups in the BC health system.
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Prince George Division of Family Practice – Engagement Journey

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1573
Division
Prince George Division of Family Practice
Published Date
2017
Link to File
/media/divresources/Prince_George_Engagement_Journey.pdf
Description
"This is the Prince George Division of Family Practice’s PMH Engagement Journey. The PMH Engagement Journeys were designed to capture eight divisions' early implementation of the patient medical home (PMH) model of health care. The stories offer a look at the challenges and successes the divisions experienced along their journeys, and the resources they created to engage members and partners around primary care. It is the hope that these stories will act as a resource, support, and source of inspiration for other divisions beginning their journeys to an integrated system of care via the PMH."
Division
Prince George Division of Family Practice
Corporate Author
General Practice Services Committee
Prince George Division of Family Practice
Published Date
2017
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/Prince_George_Engagement_Journey.pdf
Description
This is the Prince George Division of Family Practice’s PMH Engagement Journey. The PMH Engagement Journeys were designed to capture eight divisions' early implementation of the patient medical home (PMH) model of health care. The stories offer a look at the challenges and successes the divisions experienced along their journeys, and the resources they created to engage members and partners around primary care. It is the hope that these stories will act as a resource, support, and source of inspiration for other divisions beginning their journeys to an integrated system of care via the PMH.
Less detail
Division
Sunshine Coast Division of Family Practice
Published Date
2021-05-04
Link to File
/media/divresources/SocialWorkerRole_FINAL_V2.pdf
Description
"This infographic was created by the Sunshine Coast Division of Family Practice and Vancouver Coastal Health to show the various roles occupied by a Primary Care Social Worker. This resource can be used by other PCNs, it can be provided to patients, or it could be placed in a clinic. It can also be used as a guiding template to be adapted or changed based on the role."
Division
Sunshine Coast Division of Family Practice
Corporate Author
Sunshine Coast Division of Family Practice
Vancouver Coastal Health
Published Date
2021-05-04
Topics
Primary Care Network
Team-Based Care
Human Resources
Resource Type
Info Graphic
File Type
Pdf
Link to File
/media/divresources/SocialWorkerRole_FINAL_V2.pdf
Description
This infographic was created by the Sunshine Coast Division of Family Practice and Vancouver Coastal Health to show the various roles occupied by a Primary Care Social Worker. This resource can be used by other PCNs, it can be provided to patients, or it could be placed in a clinic. It can also be used as a guiding template to be adapted or changed based on the role.
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Burnaby DoFP Neighbourhood Networks Case Study - Executive Summary

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1605
Division
Burnaby Division of Family Practice
Published Date
2022-02
Link to File
/media/divresources/BurnabyDoFP_NeighborhoodNetworksCaseStudy_Executive_Summary.pdf
Description
"This document is the executive summary of the Burnaby DoFP Neighbourhood Networks case study. As part of GPSC commitment to the development of physician networks as a key component of primary care system change, the Burnaby DoFP Neighborhood Network case study explores the development and implementation of three neighborhood networks in Burnaby. The creation of neighborhood networks in Burnaby was prompted by family physicians who recognized the need to bring together family physicians from across local communities to increase their interconnectedness, provide opportunities for local Primary Care Network planning, and enable methods for sharing care with each other with the goal of improving patient access to medical care across Burnaby. Burnaby’s neighborhood networks have supported family physicians to connect socially, learn from each other, identify options for locum coverage and after-hours care, and support referrals to specialist care throughout the networks. Key outcomes: family physicians were able to increase patients’ access to care by referring patients to their family physician peers, expanding their use of locums, working on the development of an Urgent and Primary Care Clinic, and procuring additional healthcare resources for the neighborhood networks. A discussion of the neighborhood network's future goals and next steps is included."
Division
Burnaby Division of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2022-02
Topics
Primary Care Network
Patient Medical Home
Evaluation
Resource Type
Summary
File Type
Pdf
Link to File
/media/divresources/BurnabyDoFP_NeighborhoodNetworksCaseStudy_Executive_Summary.pdf
Description
This document is the executive summary of the Burnaby DoFP Neighbourhood Networks case study. As part of GPSC commitment to the development of physician networks as a key component of primary care system change, the Burnaby DoFP Neighborhood Network case study explores the development and implementation of three neighborhood networks in Burnaby. The creation of neighborhood networks in Burnaby was prompted by family physicians who recognized the need to bring together family physicians from across local communities to increase their interconnectedness, provide opportunities for local Primary Care Network planning, and enable methods for sharing care with each other with the goal of improving patient access to medical care across Burnaby. Burnaby’s neighborhood networks have supported family physicians to connect socially, learn from each other, identify options for locum coverage and after-hours care, and support referrals to specialist care throughout the networks. Key outcomes: family physicians were able to increase patients’ access to care by referring patients to their family physician peers, expanding their use of locums, working on the development of an Urgent and Primary Care Clinic, and procuring additional healthcare resources for the neighborhood networks. A discussion of the neighborhood network's future goals and next steps is included.
Less detail

Burnaby DoFP Neighbourhood Networks Case Study - Full Report

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1606
Division
Burnaby Division of Family Practice
Published Date
2022-02
Link to File
/media/divresources/BurnabyDoFP_NeighborhoodNetworksCaseStudy_Full_Report.pdf
Description
"This document details the full case study on the Burnaby DoFP Neighborhood Networks. As part of GPSC commitment to the development of physician networks as a key component of primary care system change, the Burnaby DoFP Neighborhood Network case study explores the development and implementation of three neighborhood networks in Burnaby. The creation of neighborhood networks in Burnaby was prompted by family physicians who recognized the need to bring together family physicians from across local communities to increase their interconnectedness, provide opportunities for local Primary Care Network planning, and enable methods for sharing care with each other with the goal of improving patient access to medical care across Burnaby. Burnaby’s neighborhood networks have supported family physicians to connect socially, learn from each other, identify options for locum coverage and after-hours care, and support referrals to specialist care throughout the networks. Key outcomes: family physicians were able to increase patients’ access to care by referring patients to their family physician peers, expanding their use of locums, working on the development of an Urgent and Primary Care Clinic, and procuring additional healthcare resources for the neighborhood networks. A discussion of the neighborhood network's future goals and next steps is included."
Division
Burnaby Division of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2022-02
Topics
Primary Care Network
Patient Medical Home
Evaluation
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/BurnabyDoFP_NeighborhoodNetworksCaseStudy_Full_Report.pdf
Description
This document details the full case study on the Burnaby DoFP Neighborhood Networks. As part of GPSC commitment to the development of physician networks as a key component of primary care system change, the Burnaby DoFP Neighborhood Network case study explores the development and implementation of three neighborhood networks in Burnaby. The creation of neighborhood networks in Burnaby was prompted by family physicians who recognized the need to bring together family physicians from across local communities to increase their interconnectedness, provide opportunities for local Primary Care Network planning, and enable methods for sharing care with each other with the goal of improving patient access to medical care across Burnaby. Burnaby’s neighborhood networks have supported family physicians to connect socially, learn from each other, identify options for locum coverage and after-hours care, and support referrals to specialist care throughout the networks. Key outcomes: family physicians were able to increase patients’ access to care by referring patients to their family physician peers, expanding their use of locums, working on the development of an Urgent and Primary Care Clinic, and procuring additional healthcare resources for the neighborhood networks. A discussion of the neighborhood network's future goals and next steps is included.
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Sunshine Coast Data Integration - Executive Summary

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1618
Division
Sunshine Coast Division of Family Practice
Published Date
2022
Link to File
/media/divresources/GPSCPMHCaseStudy-SunshineCoastDataIntegration-ExecutiveSummary.pdf
Description
"This is the executive summary for the Sunshine Coast Data Integration Case Study. The Sunshine Coast Data Integration Case Study explores work done to advance data integration across five primary care clinics using Med Access EMR. The project involved 38 family physicians on the Sunshine Coast who desired a technical solution to lacking information continuity for their patients, who they often see across multiple primary care settings with separate EMRs. While the project work stalled due to technical problems that emerged during the vendor engagement step, the case study offers previously unavailable insight into the expected project phases for large-scale data integration work, and typical challenges and enablers that might impede or maintain such initiatives."
Division
Sunshine Coast Division of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2022
Topics
Patient Medical Home
Evaluation
Resource Type
Summary
File Type
Pdf
Link to File
/media/divresources/GPSCPMHCaseStudy-SunshineCoastDataIntegration-ExecutiveSummary.pdf
Description
This is the executive summary for the Sunshine Coast Data Integration Case Study. The Sunshine Coast Data Integration Case Study explores work done to advance data integration across five primary care clinics using Med Access EMR. The project involved 38 family physicians on the Sunshine Coast who desired a technical solution to lacking information continuity for their patients, who they often see across multiple primary care settings with separate EMRs. While the project work stalled due to technical problems that emerged during the vendor engagement step, the case study offers previously unavailable insight into the expected project phases for large-scale data integration work, and typical challenges and enablers that might impede or maintain such initiatives.
Less detail
Division
Sunshine Coast Division of Family Practice
Published Date
2022-04
Link to File
/media/divresources/GPSCPMHCaseStudy-SunshineCoastDataIntegration.pdf
Description
"This is the full case study report for the Sunshine Coast Data Integration Case Study. The Sunshine Coast Data Integration Case Study explores work done to advance data integration across five primary care clinics using Med Access EMR. The project involved 38 family physicians on the Sunshine Coast who desired a technical solution to lacking information continuity for their patients, who they often see across multiple primary care settings with separate EMRs. While the project work stalled due to technical problems that emerged during the vendor engagement step, the case study offers previously unavailable insight into the expected project phases for large-scale data integration work, and typical challenges and enablers that might impede or maintain such initiatives."
Division
Sunshine Coast Division of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2022-04
Topics
Patient Medical Home
Evaluation
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/GPSCPMHCaseStudy-SunshineCoastDataIntegration.pdf
Description
This is the full case study report for the Sunshine Coast Data Integration Case Study. The Sunshine Coast Data Integration Case Study explores work done to advance data integration across five primary care clinics using Med Access EMR. The project involved 38 family physicians on the Sunshine Coast who desired a technical solution to lacking information continuity for their patients, who they often see across multiple primary care settings with separate EMRs. While the project work stalled due to technical problems that emerged during the vendor engagement step, the case study offers previously unavailable insight into the expected project phases for large-scale data integration work, and typical challenges and enablers that might impede or maintain such initiatives.
Less detail
Health Authority
Fraser
Interior
Northern
Division
Abbotsford Division of Family Practice
Chilliwack Division of Family Practice
Prince George Division of Family Practice
South Okanagan Similkameen Division of Family Practice
White Rock South Surrey Division of Family Practice
Program
Long Term Care Initiative
Published Date
2016-09
Link to File
http://www.gpscbc.ca/sites/default/files/uploads/RCI%20Early%20Results%20201609.pdf
Description
"Established in 2014, the GPSC’s residential care initiative enables physicians to develop local solutions to improve care of patients in residential care facilities. This document summarizes learnings and early results from the first five divisions to engage with the residential care initiative."
Health Authority
Fraser
Interior
Northern
Division
Abbotsford Division of Family Practice
Chilliwack Division of Family Practice
Prince George Division of Family Practice
South Okanagan Similkameen Division of Family Practice
White Rock South Surrey Division of Family Practice
Program
Long Term Care Initiative
Corporate Author
General Practice Services Committee
Published Date
2016-09
Topics
Long Term Care
Resource Type
Info Graphic
Handout
File Type
Pdf
Link to File
http://www.gpscbc.ca/sites/default/files/uploads/RCI%20Early%20Results%20201609.pdf
Originating web page
http://www.gpscbc.ca/what-we-do/longitudinal-care/residential-care
Description
Established in 2014, the GPSC’s residential care initiative enables physicians to develop local solutions to improve care of patients in residential care facilities. This document summarizes learnings and early results from the first five divisions to engage with the residential care initiative.
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Building a System of Primary Care: Regional Partnership Perspectives - Infographic Handout

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource987
Health Authority
Northern
Division
Prince George Division of Family Practice
Published Date
2017-06-19
Link to File
/media/divresources/PG_Partnerships_in_Action_diagram_12_16.pdf
Description
"Handout from one of several table discussion during the Building a System of Primary Care: Regional Partnership Perspectives session at the GPSC Spring Summit 2017."
Health Authority
Northern
Division
Prince George Division of Family Practice
Corporate Author
Prince George Division of Family Practice
Northern Health Authority
Published Date
2017-06-19
Topics
Engagement
Patient Medical Home
Event
GPSC Spring Summit 2017
Workshop
Building a System of Primary Care: Regional Partnership Perspectives
Resource Type
Info Graphic
Handout
File Type
Pdf
Link to File
/media/divresources/PG_Partnerships_in_Action_diagram_12_16.pdf
Description
Handout from one of several table discussion during the Building a System of Primary Care: Regional Partnership Perspectives session at the GPSC Spring Summit 2017.
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Starting up a Primary Care Network - Burnaby's Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1087
Health Authority
Fraser
Division
Burnaby Division of Family Practice
Published Date
2018-04-16
Link to File
/media/divresources/Burnabys_Primary_Care_Networks.pdf
Description
"Burnaby DoFP's Presentation at the GPSC Summit 2018."
Health Authority
Fraser
Division
Burnaby Division of Family Practice
Corporate Author
Burnaby Division of Family Practice
Published Date
2018-04-16
Topics
Primary Care
Patient Medical Home
Primary Care Network
Event
GPSC Summit 2018
Workshop
Starting up a Primary Care Network
Resource Type
Presentation
File Type
Pdf
Link to File
/media/divresources/Burnabys_Primary_Care_Networks.pdf
Description
Burnaby DoFP's Presentation at the GPSC Summit 2018.
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Starting up a Primary Care Network - Burnaby's Video

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1088
Health Authority
Fraser
Division
Burnaby Division of Family Practice
Published Date
2018-04-16
Link to File
https://www.youtube.com/watch?v=SO9SUkOzpfU&feature=youtu.be
Description
"Burnaby DoFP's Video at the GPSC Summit 2018 about their Primary Care Network plans, and desired outcomes."
Health Authority
Fraser
Division
Burnaby Division of Family Practice
Corporate Author
Burnaby Division of Family Practice
Published Date
2018-04-16
Topics
Primary Care
Patient Medical Home
Primary Care Network
Attachment
Seniors
Transitions in Care
Event
GPSC Summit 2018
Workshop
Starting up a Primary Care Network
Resource Type
Video Recording
File Type
MP4
Link to File
https://www.youtube.com/watch?v=SO9SUkOzpfU&feature=youtu.be
Originating web page
https://www.youtube.com/watch?v=SO9SUkOzpfU&feature=youtu.be
Recording Length
5min 58sec
Description
Burnaby DoFP's Video at the GPSC Summit 2018 about their Primary Care Network plans, and desired outcomes.
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Are We There Yet? Our Journey Toward an Interoperable Health System - Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1098
Health Authority
Interior
Vancouver Coastal
Division
Prince George Division of Family Practice
Vancouver Division of Family Practice
Published Date
2018-04-16
Link to File
/media/divresources/Are_we_there_yet_out_journey_to_an_interoperable_health_system.pdf
Description
"A presentation from the GPSC Summit 2018 providing an overview of Provincial, Regional IM/IT progress, challenges, opportunities and next steps on the journey to an integrated system of care."
Health Authority
Interior
Vancouver Coastal
Division
Prince George Division of Family Practice
Vancouver Division of Family Practice
Corporate Author
Doctors of BC
Vancouver Division of Family Practice
Prince George Division of Family Practice
Interior Health Authority
Provincial Health Services Authority (PHSA)
Published Date
2018-04-16
Topics
Technology
EMR
Governance
Event
GPSC Summit 2018
Workshop
Are We There Yet? Our Journey Toward an Interoperable Health System
Resource Type
Presentation
File Type
Pdf
Link to File
/media/divresources/Are_we_there_yet_out_journey_to_an_interoperable_health_system.pdf
Description
A presentation from the GPSC Summit 2018 providing an overview of Provincial, Regional IM/IT progress, challenges, opportunities and next steps on the journey to an integrated system of care.
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35 public records – page 2 of 2.