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Quality Improvement Toolkit - The Measurement Family

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1370

Published Date: 1997

Link to File: https://divisionsbc.ca/sites/default/files/Divisions/Provincial/3%20Faces%20of%20Measurement.pdf

Description: "This short article compares and contrasts different types of measurement."

Personal Author: Connie Davis; Chris Rauscher

Published Date: 1997

Topics: Quality Improvement

Resource Type: Article

File Type: Pdf

Link to File: https://divisionsbc.ca/sites/default/files/Divisions/Provincial/3%20Faces%20of%20Measurement.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-measurement-plan

Description: This short article compares and contrasts different types of measurement.

Capturing the Patient Experience Instruction

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1371

Published Date: 2016

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-capturing-patient-experience-instruction-sheet-en.pdf

Description: "This article describes how to capture the patient experience and it is important"

Corporate Author: Health Quality Ontario

Published Date: 2016

Topics: Quality Improvement

Resource Type: Article

File Type: Pdf

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-capturing-patient-experience-instruction-sheet-en.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/mapping-current-situation

Description: This article describes how to capture the patient experience and it is important

Fishbone / Cause and Effect Instruction

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1372

Published Date: 2016

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-fishbone-instruction-sheet-ac-en.pdf

Description: "These are Instructions to create a Fishbone diagram to help identify the potential root causes contributing to an issue."

Corporate Author: Health Quality Ontario

Published Date: 2016

Topics: Quality Improvement

Resource Type: Article

File Type: Pdf

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-fishbone-instruction-sheet-ac-en.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis

Description: These are Instructions to create a Fishbone diagram to help identify the potential root causes contributing to an issue.

Fishbone Diagram Tool: Cause and Effect Template

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1373

Published Date: 2016

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-fishbone-tool-ac-en.pdf

Description: "Use this template to create a Fishbone diagram."

Corporate Author: Health Quality Ontario

Published Date: 2016

Topics: Quality Improvement

Resource Type: Guide

File Type: Pdf

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-fishbone-tool-ac-en.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis

Description: Use this template to create a Fishbone diagram.

Root Cause Analysis

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1374

Published Date: 2016

Link to File: http://www.au.af.mil/au/awc/awcgate/nasa/root_cause_analysis.pdf

Description: "This Presentation describes what Root Cause Analysis is and how it can be used."

Corporate Author: The Air University

Published Date: 2016

Topics: Quality Improvement

Resource Type: Presentation

File Type: Pdf

Link to File: http://www.au.af.mil/au/awc/awcgate/nasa/root_cause_analysis.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis

Description: This Presentation describes what Root Cause Analysis is and how it can be used.

5 Whys

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1375

Published Date: 2011-11-14

Link to File: https://www.youtube.com/watch?v=FXjLeFQFPAQ

Description: "A video presentation on how to use the 5 Whys to discover the root causes underlying an issue."

Corporate Author: 2020 Delivery Academy

Published Date: 2011-11-14

Topics: Quality Improvement

Resource Type: Video Recording

File Type: Web page

Link to File: https://www.youtube.com/watch?v=FXjLeFQFPAQ

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis

Recording Length: 4min, 7sec

Description: A video presentation on how to use the 5 Whys to discover the root causes underlying an issue.

Driver Diagrams

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1376

Published Date: 2011-11-10

Link to File: https://www.youtube.com/watch?v=A2491BJcyXA

Description: "This video is about Key Driver Diagram and how you use it to define the system by showing the factors that cause the outcomes."

Corporate Author: IHI Open School

Published Date: 2011-11-10

Topics: Quality Improvement

Resource Type: Video Recording

File Type: Web page

Link to File: https://www.youtube.com/watch?v=A2491BJcyXA

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/identifying-possible-changes-using-driver-diagram

Recording Length: 6min, 22sec

Description: This video is about Key Driver Diagram and how you use it to define the system by showing the factors that cause the outcomes.

Driver Diagram Instruction

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1377

Published Date: 2016

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-driver-diagram-instruction-sheet-en.pdf

Description: "A simple example of a Key Driver Diagram and how to use it."

Corporate Author: Health Quality Ontario

Published Date: 2016

Topics: Quality Improvement

Resource Type: Info Graphic

File Type: Pdf

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-driver-diagram-instruction-sheet-en.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/identifying-possible-changes-using-driver-diagram

Description: A simple example of a Key Driver Diagram and how to use it.

Driver Diagram Examples

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1378

Published Date: 2012-10-05

Link to File: https://www.publichealth.hscni.net/sites/default/files/directorates/files/CAWT%20Day%201Driver%20diagram%20-%20David%20Vaughan.pdf

Description: "Examples of Key Driver Diagrams."

Corporate Author: Royal College of Physicians of Ireland

Published Date: 2012-10-05

Topics: Quality Improvement

File Type: Pdf

Link to File: https://www.publichealth.hscni.net/sites/default/files/directorates/files/CAWT%20Day%201Driver%20diagram%20-%20David%20Vaughan.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/identifying-possible-changes-using-driver-diagram

Description: Examples of Key Driver Diagrams.

Change Concepts and Ideas

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1379

Published Date: 2016

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-change-concepts-and-ideas-primer-en.pdf

Description: "This workbook goes into slightly more detail explaining some of the key change concepts"

Corporate Author: Health Quality Ontario

Published Date: 2016

Topics: Quality Improvement

Resource Type: Workbook

File Type: Pdf

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-change-concepts-and-ideas-primer-en.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/changes-concepts-ideas

Description: This workbook goes into slightly more detail explaining some of the key change concepts

Plan-Do-Study-Act (PDSA)

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1380

Published Date: 2016

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-pdsa-instruction-sheet-ac-en.pdf

Description: "An instruction sheet on how and why you would use PDSA."

Corporate Author: Health Quality Ontario

Published Date: 2016

Topics: Quality Improvement

Resource Type: Manual

File Type: Pdf

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-pdsa-instruction-sheet-ac-en.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/testing-change-ideas-using-pdsa-cycles

Description: An instruction sheet on how and why you would use PDSA.

Plan-Do-Study-Act Tool

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1381

Published Date: 2016

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-pdsa-tool-ac-en.pdf

Description: "This is a helpful PDSA template."

Corporate Author: Health Quality Ontario

Published Date: 2016

Topics: Quality Improvement

Resource Type: Template

File Type: Pdf

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-pdsa-tool-ac-en.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/testing-change-ideas-using-pdsa-cycles

Description: This is a helpful PDSA template.

PDSA in Everyday Life

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1382

Published Date: 2012-03-28

Link to File: https://www.youtube.com/watch?v=_-ceS9Ta820

Description: "A presentation describing PDSA."

Corporate Author: IHI Open School

Published Date: 2012-03-28

Topics: Quality Improvement

Resource Type: Video Recording

File Type: Web page

Link to File: https://www.youtube.com/watch?v=_-ceS9Ta820

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/testing-change-ideas-using-pdsa-cycles

Description: A presentation describing PDSA.

Implementing and Sustaining Changes

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1383

Published Date: 2016

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-implementing-and-sustaining-changes-primer-en.pdf

Description: "This document outlines some of the important considerations and can be used along with the instruction sheet to ensure the best chances of success"

Corporate Author: Health Quality Ontario

Published Date: 2016

Topics: Quality Improvement

Resource Type: Guide

File Type: Pdf

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-implementing-and-sustaining-changes-primer-en.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/implementing-spreading-changes

Description: This document outlines some of the important considerations and can be used along with the instruction sheet to ensure the best chances of success

Communications Plan Instruction

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1384

Published Date: 2016

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-communication-plan-instruction-sheet-ac-en.pdf

Description: "This instruction sheet describes how to develop and use a communications plan."

Corporate Author: Health Quality Ontario

Published Date: 2016

Topics: Quality Improvement

Resource Type: Tip Sheet

File Type: Pdf

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-communication-plan-instruction-sheet-ac-en.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/implementing-spreading-changes

Description: This instruction sheet describes how to develop and use a communications plan.

Implementation Key Areas Template

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1385

Published Date: 2016

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-implementation-areas-tool-en.pdf

Description: "This will allow you to formalize and document the resources and training required to carry out your implementation plan."

Corporate Author: Health Quality Ontario

Published Date: 2016

Topics: Quality Improvement

Resource Type: Template

File Type: Pdf

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-implementation-areas-tool-en.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/implementing-spreading-changes

Description: This will allow you to formalize and document the resources and training required to carry out your implementation plan.

Sustaining Quality Improvement Initiatives

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1386

Published Date: 2013-08-26

Link to File: https://www.youtube.com/watch?v=qflaZJZMNNk

Description: "This webinar provides some interesting insights into progress using regional collaborative models in an acute care setting in the US"

Corporate Author: North Carolina Impact

Published Date: 2013-08-26

Topics: Quality Improvement

Resource Type: Video Recording

File Type: Pdf

Link to File: https://www.youtube.com/watch?v=qflaZJZMNNk

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/tips-sustainment

Description: This webinar provides some interesting insights into progress using regional collaborative models in an acute care setting in the US

Continuous Quality Improvement Strategies to Optimize your Practice

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1387

Published Date: 2013-04-30

Link to File: https://www.healthit.gov/sites/default/files/tools/nlc_continuousqualityimprovementprimer.pdf

Description: "This primer introduces the concept of Continuous Quality Improvement (CQI) and how to implement a variety of CQI strategies."

Corporate Author: National Learning Consortium

Published Date: 2013-04-30

Topics: Quality Improvement

Resource Type: Manual

File Type: Pdf

Link to File: https://www.healthit.gov/sites/default/files/tools/nlc_continuousqualityimprovementprimer.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/common-challenges

Description: This primer introduces the concept of Continuous Quality Improvement (CQI) and how to implement a variety of CQI strategies.

Healthcare Value Reports: Strategy Deployment

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1388

Published Date: 2011-04

Link to File: https://www.lean.org/Search/Documents/54.pdf

Description: "This is an overview of how strategy deployment has worked for Thedacare"

Corporate Author: ThedaCare Center for Healthcare Value

Published Date: 2011-04

Topics: Quality Improvement

Resource Type: Report

File Type: Pdf

Link to File: https://www.lean.org/Search/Documents/54.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/strategy-deployment

Description: This is an overview of how strategy deployment has worked for Thedacare

Hoshin Policy Deployment Templates: X-Matrix

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1389

Published Date: 2017

Link to File: https://www.leanmethods.com/resources/tools-templates/hoshin-policy-deployment-templates-x-matrix/

Description: "This template provides a detailed framework for strategy deployment"

Corporate Author: BMGI

Published Date: 2017

Topics: Quality Improvement

Resource Type: Template

File Type: Web page

Link to File: https://www.leanmethods.com/resources/tools-templates/hoshin-policy-deployment-templates-x-matrix/

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/strategy-deployment

Description: This template provides a detailed framework for strategy deployment

70 public records – page 2 of 4.