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Published Date
2011-11-14
Link to File
https://www.youtube.com/watch?v=FXjLeFQFPAQ
Description
"A video presentation on how to use the 5 Whys to discover the root causes underlying an issue."
Corporate Author
2020 Delivery Academy
Published Date
2011-11-14
Topics
Quality Improvement
Resource Type
Video Recording
File Type
Web page
Link to File
https://www.youtube.com/watch?v=FXjLeFQFPAQ
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
Recording Length
4min, 7sec
Description
A video presentation on how to use the 5 Whys to discover the root causes underlying an issue.
Less detail

Patient Centred Care and Cultural Safety and Humility - iCON Overview Handout

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource989
Health Authority
Vancouver Coastal
Published Date
2017-06-20
Link to File
/media/divresources/UBC_iCON_corrected.pdf
Description
"Handout from Patient Centred Care and Cultural Safety and Humility session at the GPSC Spring Summit 2017."
Health Authority
Vancouver Coastal
Corporate Author
Intercultural Online Health Network
University of British Columbia (UBC)
Published Date
2017-06-20
Topics
Physician Health and Wellness
Patient-Centred Care
Patient Medical Home
Event
GPSC Spring Summit 2017
Workshop
Patient Centred Care and Cultural Safety and Humility
Resource Type
Handout
Summary
Meeting / Event Materials
File Type
Pdf
Link to File
/media/divresources/UBC_iCON_corrected.pdf
Description
Handout from Patient Centred Care and Cultural Safety and Humility session at the GPSC Spring Summit 2017.
Less detail