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Published Date
2011-11-14
Link to File
https://www.youtube.com/watch?v=FXjLeFQFPAQ
Description
"A video presentation on how to use the 5 Whys to discover the root causes underlying an issue."
Corporate Author
2020 Delivery Academy
Published Date
2011-11-14
Topics
Quality Improvement
Resource Type
Video Recording
File Type
Web page
Link to File
https://www.youtube.com/watch?v=FXjLeFQFPAQ
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
Recording Length
4min, 7sec
Description
A video presentation on how to use the 5 Whys to discover the root causes underlying an issue.
Less detail

Patient Centred Care in PMH Planning - Engagement Summary Handout

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource998
Published Date
2017-06-20
Link to File
/media/divresources/Executive_Summary_for_Patients.pdf
Description
"Executive sumary of patient engagment sessions in Vancouver, Surrey and Kelowna. Handout from the Patient Centred Care in PMH Planning session at the GPSC Spring Summit 2017."
Corporate Author
General Practice Services Committee
Vancouver Coastal Health
Fraser Health Authority
Interior Health Authority
Published Date
2017-06-20
Topics
Patient-Centred Care
Engagement
Patient Medical Home
Event
GPSC Spring Summit 2017
Workshop
Patient Centred Care in PMH Planning
Resource Type
Handout
Meeting / Event Materials
File Type
Pdf
Link to File
/media/divresources/Executive_Summary_for_Patients.pdf
Description
Executive sumary of patient engagment sessions in Vancouver, Surrey and Kelowna. Handout from the Patient Centred Care in PMH Planning session at the GPSC Spring Summit 2017.
Less detail