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Burnaby DoFP Neighbourhood Networks Case Study - Executive Summary

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1605
Division
Burnaby Division of Family Practice
Published Date
2022-02
Link to File
/media/divresources/BurnabyDoFP_NeighborhoodNetworksCaseStudy_Executive_Summary.pdf
Description
"This document is the executive summary of the Burnaby DoFP Neighbourhood Networks case study. As part of GPSC commitment to the development of physician networks as a key component of primary care system change, the Burnaby DoFP Neighborhood Network case study explores the development and implementation of three neighborhood networks in Burnaby. The creation of neighborhood networks in Burnaby was prompted by family physicians who recognized the need to bring together family physicians from across local communities to increase their interconnectedness, provide opportunities for local Primary Care Network planning, and enable methods for sharing care with each other with the goal of improving patient access to medical care across Burnaby. Burnaby’s neighborhood networks have supported family physicians to connect socially, learn from each other, identify options for locum coverage and after-hours care, and support referrals to specialist care throughout the networks. Key outcomes: family physicians were able to increase patients’ access to care by referring patients to their family physician peers, expanding their use of locums, working on the development of an Urgent and Primary Care Clinic, and procuring additional healthcare resources for the neighborhood networks. A discussion of the neighborhood network's future goals and next steps is included."
Division
Burnaby Division of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2022-02
Topics
Primary Care Network
Patient Medical Home
Evaluation
Resource Type
Summary
File Type
Pdf
Link to File
/media/divresources/BurnabyDoFP_NeighborhoodNetworksCaseStudy_Executive_Summary.pdf
Description
This document is the executive summary of the Burnaby DoFP Neighbourhood Networks case study. As part of GPSC commitment to the development of physician networks as a key component of primary care system change, the Burnaby DoFP Neighborhood Network case study explores the development and implementation of three neighborhood networks in Burnaby. The creation of neighborhood networks in Burnaby was prompted by family physicians who recognized the need to bring together family physicians from across local communities to increase their interconnectedness, provide opportunities for local Primary Care Network planning, and enable methods for sharing care with each other with the goal of improving patient access to medical care across Burnaby. Burnaby’s neighborhood networks have supported family physicians to connect socially, learn from each other, identify options for locum coverage and after-hours care, and support referrals to specialist care throughout the networks. Key outcomes: family physicians were able to increase patients’ access to care by referring patients to their family physician peers, expanding their use of locums, working on the development of an Urgent and Primary Care Clinic, and procuring additional healthcare resources for the neighborhood networks. A discussion of the neighborhood network's future goals and next steps is included.
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Burnaby DoFP Neighbourhood Networks Case Study - Full Report

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1606
Division
Burnaby Division of Family Practice
Published Date
2022-02
Link to File
/media/divresources/BurnabyDoFP_NeighborhoodNetworksCaseStudy_Full_Report.pdf
Description
"This document details the full case study on the Burnaby DoFP Neighborhood Networks. As part of GPSC commitment to the development of physician networks as a key component of primary care system change, the Burnaby DoFP Neighborhood Network case study explores the development and implementation of three neighborhood networks in Burnaby. The creation of neighborhood networks in Burnaby was prompted by family physicians who recognized the need to bring together family physicians from across local communities to increase their interconnectedness, provide opportunities for local Primary Care Network planning, and enable methods for sharing care with each other with the goal of improving patient access to medical care across Burnaby. Burnaby’s neighborhood networks have supported family physicians to connect socially, learn from each other, identify options for locum coverage and after-hours care, and support referrals to specialist care throughout the networks. Key outcomes: family physicians were able to increase patients’ access to care by referring patients to their family physician peers, expanding their use of locums, working on the development of an Urgent and Primary Care Clinic, and procuring additional healthcare resources for the neighborhood networks. A discussion of the neighborhood network's future goals and next steps is included."
Division
Burnaby Division of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2022-02
Topics
Primary Care Network
Patient Medical Home
Evaluation
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/BurnabyDoFP_NeighborhoodNetworksCaseStudy_Full_Report.pdf
Description
This document details the full case study on the Burnaby DoFP Neighborhood Networks. As part of GPSC commitment to the development of physician networks as a key component of primary care system change, the Burnaby DoFP Neighborhood Network case study explores the development and implementation of three neighborhood networks in Burnaby. The creation of neighborhood networks in Burnaby was prompted by family physicians who recognized the need to bring together family physicians from across local communities to increase their interconnectedness, provide opportunities for local Primary Care Network planning, and enable methods for sharing care with each other with the goal of improving patient access to medical care across Burnaby. Burnaby’s neighborhood networks have supported family physicians to connect socially, learn from each other, identify options for locum coverage and after-hours care, and support referrals to specialist care throughout the networks. Key outcomes: family physicians were able to increase patients’ access to care by referring patients to their family physician peers, expanding their use of locums, working on the development of an Urgent and Primary Care Clinic, and procuring additional healthcare resources for the neighborhood networks. A discussion of the neighborhood network's future goals and next steps is included.
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Call PAM (Patient Attachment Mechanism) Business Card

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource379
Health Authority
Fraser
Division
Chilliwack Division of Family Practice
Program
A GP for Me
Published Date
2015
Link to File
/media/divresources/PatientAttachmentMechanismBusinessCardChilliwack.pdf
Description
"This business card highlights the Chilliwack PAM (Patient Attachment Mechanism) and how patients can access."
Health Authority
Fraser
Division
Chilliwack Division of Family Practice
Program
A GP for Me
Corporate Author
Chilliwack Division of Family Practice
Published Date
2015
Topics
Communications and Marketing
Attachment
Resource Type
Business / Wallet Card
File Type
Pdf
Link to File
/media/divresources/PatientAttachmentMechanismBusinessCardChilliwack.pdf
Description
This business card highlights the Chilliwack PAM (Patient Attachment Mechanism) and how patients can access.
Less detail
Health Authority
Fraser
Division
Chilliwack Division of Family Practice
Program
A GP for Me
Published Date
2015
Link to File
/media/divresources/PatientAttachmentMechanismPosterChilliwack.pdf
Description
"This poster highlights the Chilliwack PAM (Patient Attachment Mechanism) and how patients can access."
Health Authority
Fraser
Division
Chilliwack Division of Family Practice
Program
A GP for Me
Corporate Author
Chilliwack Division of Family Practice
Published Date
2015
Topics
Attachment
Resource Type
Poster
File Type
Pdf
Link to File
/media/divresources/PatientAttachmentMechanismPosterChilliwack.pdf
Description
This poster highlights the Chilliwack PAM (Patient Attachment Mechanism) and how patients can access.
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Chronic Disease Service Map - White Rock South Surrey

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1674
Program
Primary Care Networks
Published Date
2022
Link to File
/media/divresources/WRSS-Intermediate-Risk-Factors-of-Chronic-Disease-Service-Map.pdf
Description
"This document shows an example an intermediate risk factors of chronic diseases service map. It was created by the White Rock/South Surrey PCN and can be used as a guide or template by other PCNs."
Program
Primary Care Networks
Personal Author
White Rock South Surrey PCN
Published Date
2022
Topics
PCN Resource Shareout Documents
Primary Care Network
Team-Based Care
File Type
Pdf
Link to File
/media/divresources/WRSS-Intermediate-Risk-Factors-of-Chronic-Disease-Service-Map.pdf
Description
This document shows an example an intermediate risk factors of chronic diseases service map. It was created by the White Rock/South Surrey PCN and can be used as a guide or template by other PCNs.
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Chronic Obstructive Pulmonary Disease (COPD) Service Map - White Rock South Surrey

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1675
Program
Primary Care Networks
Published Date
2022
Link to File
/media/divresources/WRSS -COPD-Service-Map.pdf
Description
"This document shows an example an intermediate risk factors of chronic diseases service map. It was created by the White Rock/South Surrey PCN and can be used as a guide or template by other PCNs."
Program
Primary Care Networks
Personal Author
White Rock South Surrey PCN
Published Date
2022
Topics
PCN Resource Shareout Documents
Primary Care Network
Team-Based Care
File Type
Pdf
Link to File
/media/divresources/WRSS -COPD-Service-Map.pdf
Description
This document shows an example an intermediate risk factors of chronic diseases service map. It was created by the White Rock/South Surrey PCN and can be used as a guide or template by other PCNs.
Less detail
Program
Primary Care Networks
Published Date
2022
Link to File
/media/divresources/COK-PCN-Process-Manual-FINAL.pdf
Description
"This document shows an example of a clinic onboarding process manual. It was created by the Central Okanagan PCN and can be used as a guide or template by other PCNs."
Program
Primary Care Networks
Personal Author
Central Okanagan PCN
Published Date
2022
Topics
Human Resources
PCN Resource Shareout Documents
Primary Care Network
File Type
Pdf
Link to File
/media/divresources/COK-PCN-Process-Manual-FINAL.pdf
Description
This document shows an example of a clinic onboarding process manual. It was created by the Central Okanagan PCN and can be used as a guide or template by other PCNs.
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Clinic & Team Lead Handbook – Central Okanagan

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1711
Program
Primary Care Networks
Published Date
2022
Link to File
/media/divresources/COK-Clinic-and-Team-Lead-Handbook.pdf
Description
"This document shows an example of clinic and team lead handbook. It was created by the Central Okanagan PCN and can be used as a guide or template by other PCNs."
Program
Primary Care Networks
Personal Author
Central Okanagan PCN
Published Date
2022
Topics
Human Resources
PCN Resource Shareout Documents
Primary Care Network
File Type
Pdf
Link to File
/media/divresources/COK-Clinic-and-Team-Lead-Handbook.pdf
Description
This document shows an example of clinic and team lead handbook. It was created by the Central Okanagan PCN and can be used as a guide or template by other PCNs.
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Program
Primary Care Networks
Published Date
2022
Link to File
/media/divresources/PCN-Community-Evaluation-Draft-Common-Indicators.docx
Description
"This document is a draft of the common PCN community evaluation indicators. It was created by the FPSC Evaluation team and can be used as a guide or template by PCNs."
Program
Primary Care Networks
Published Date
2022
Topics
Evaluation
PCN Resource Shareout Documents
Primary Care Network
File Type
Word
Link to File
/media/divresources/PCN-Community-Evaluation-Draft-Common-Indicators.docx
Description
This document is a draft of the common PCN community evaluation indicators. It was created by the FPSC Evaluation team and can be used as a guide or template by PCNs.
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Division
White Rock South Surrey Division of Family Practice
Published Date
2022-05-27
Link to File
/media/divresources/JobDescCommMgrUpdated20220527.docx
Description
"This is a job description created by the WRSS division for the position of communications manager. This can be used as a template or starting point for other divisions hiring for the same or similar role."
Division
White Rock South Surrey Division of Family Practice
Corporate Author
White Rock South Surrey Division of Family Practice
Published Date
2022-05-27
Topics
Human Resources
Resource Type
Job Description
File Type
Word
Link to File
/media/divresources/JobDescCommMgrUpdated20220527.docx
Description
This is a job description created by the WRSS division for the position of communications manager. This can be used as a template or starting point for other divisions hiring for the same or similar role.
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Cost Analysis of a Nurse Practitioner in a GP Clinic

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource509
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Program
A GP for Me
Published Date
2015-12-22
Link to File
/media/divresources/AnalysisNPinGPClinicPowellRiver.pdf
Description
"This document examines the financial impact of the work environment of a Nurse Practitioner (NP) on Vancouver Coastal Health’s (VCH) budget. It evaluates the cost effectiveness of having the NP work from a General Practitioners (GP) clinic compared to the community healthcare clinic in the hospital. NPs are working in many different primary care areas, as a specialist or as generalist in a primary care setting. Compared to physicians, patient satisfaction and quality of care have been equal or higher than care provided by physicians. NPs are effective in the reduction of patient unattachment and reduction of emergency department (ED) visits. Although NPs take often more consultation time and sometimes conduct more preventative actions, their work can be comparable or even more effective compared to other providers. This study hypothesized that the NP’s direct patient time and accessibility increases in the GP clinic, leading to a reduction of ED cost. ED and hospitalization cost of NP patients one year prior to attachment is compared with one year after attachment. Cost effectiveness is calculated by deducting incremental work environment cost by avoided ED and hospitalization cost."
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Program
A GP for Me
Corporate Author
Powell River Division of Family Practice
Personal Author
Christien Kaaij
Published Date
2015-12-22
Topics
Nurse Practitioners
Team-Based Care
Finances
Resource Type
Report
File Type
Pdf
Link to File
/media/divresources/AnalysisNPinGPClinicPowellRiver.pdf
Description
This document examines the financial impact of the work environment of a Nurse Practitioner (NP) on Vancouver Coastal Health’s (VCH) budget. It evaluates the cost effectiveness of having the NP work from a General Practitioners (GP) clinic compared to the community healthcare clinic in the hospital. NPs are working in many different primary care areas, as a specialist or as generalist in a primary care setting. Compared to physicians, patient satisfaction and quality of care have been equal or higher than care provided by physicians. NPs are effective in the reduction of patient unattachment and reduction of emergency department (ED) visits. Although NPs take often more consultation time and sometimes conduct more preventative actions, their work can be comparable or even more effective compared to other providers. This study hypothesized that the NP’s direct patient time and accessibility increases in the GP clinic, leading to a reduction of ED cost. ED and hospitalization cost of NP patients one year prior to attachment is compared with one year after attachment. Cost effectiveness is calculated by deducting incremental work environment cost by avoided ED and hospitalization cost.
Less detail
Program
A GP for Me
Published Date
2015
Link to File
http://divisionsbc.ca/sites/default/files/Divisions/Provincial/Data%20Request%20Guidance.pdf
Description
"This document provides an overview of the kind of data available and the process for requesting data from the Ministry of Health, and Health Authorities in different regions"
Program
A GP for Me
Corporate Author
Ministry of Health
Doctors of BC
General Practice Services Committee
Published Date
2015
Topics
Privacy
Evaluation
Resource Type
Presentation
File Type
Pdf
Link to File
http://divisionsbc.ca/sites/default/files/Divisions/Provincial/Data%20Request%20Guidance.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/data-requests
Description
This document provides an overview of the kind of data available and the process for requesting data from the Ministry of Health, and Health Authorities in different regions
Less detail
Health Authority
Fraser
Division
Delta Division of Family Practice
Published Date
2015-04-22
Link to File
/media/divresources/ResponsibilityMatrixDeltaDiv.pdf
Description
"This document is an example of a RACI matrix which defines the project roles and responsabilities."
Health Authority
Fraser
Division
Delta Division of Family Practice
Corporate Author
Delta Division of Family Practice
Published Date
2015-04-22
Topics
Project Management
File Type
Pdf
Link to File
/media/divresources/ResponsibilityMatrixDeltaDiv.pdf
Description
This document is an example of a RACI matrix which defines the project roles and responsabilities.
Less detail
Published Date
2015-01
Link to File
https://www.youtube.com/watch?v=EmZ2mVP_0ug&feature=youtu.be
Description
"This video introduces Developmental Evaluation, talks about what this approach means, how it can be used, and in what settings it is most appropriate."
Personal Author
Jamie Gamble
Published Date
2015-01
Topics
Evaluation
Resource Type
Video Recording
File Type
Web page
Link to File
https://www.youtube.com/watch?v=EmZ2mVP_0ug&feature=youtu.be
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-evaluation-planframework
Recording Length
1hour, 30min and 50sec
Description
This video introduces Developmental Evaluation, talks about what this approach means, how it can be used, and in what settings it is most appropriate.
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Divisions of Family Practice - Document of Intent Template

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1612
Published Date
2015
Link to File
/media/divresources/DivisionsofFamilyPractice-Document_of_Intent_Template.pdf
Description
"The Divisions Document of Intent (DOI) Template describes the roles and functions of the Divisions of Family Practice and the responsibilities of partners including Health Authorities, General Practice Services Committee, Ministry of Health and Doctors of BC in providing support for divisions in the context of the broader primary care system."
Corporate Author
General Practice Services Committee
Published Date
2015
Topics
Contracts and Agreements
Resource Type
Template
File Type
Pdf
Link to File
/media/divresources/DivisionsofFamilyPractice-Document_of_Intent_Template.pdf
Description
The Divisions Document of Intent (DOI) Template describes the roles and functions of the Divisions of Family Practice and the responsibilities of partners including Health Authorities, General Practice Services Committee, Ministry of Health and Doctors of BC in providing support for divisions in the context of the broader primary care system.
Less detail
Health Authority
Vancouver Coastal
Division
Sunshine Coast Division of Family Practice
Published Date
2015-07
Link to File
https://divisionsbc.ca/sites/default/files/Divisions/Sunshine%20Coast/Emotional%20Wellness%20Key%20Points%20SC.pdf
Description
"This information package talks about What is Emotional Wellness?"
Health Authority
Vancouver Coastal
Division
Sunshine Coast Division of Family Practice
Corporate Author
Sunshine Coast Division of Family Practice
Published Date
2015-07
Resource Type
Information Package
File Type
Pdf
Link to File
https://divisionsbc.ca/sites/default/files/Divisions/Sunshine%20Coast/Emotional%20Wellness%20Key%20Points%20SC.pdf
Originating web page
http://www.divisionsbc.ca/sunshine-coast/for-patients/empowering-patients-communications
Description
This information package talks about What is Emotional Wellness?
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Encounter, Attachment and Shift Reporting EMR Orientation Guide - Med Access

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1615
Published Date
2022
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Med-Access.pdf
Description
"The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan."
Personal Author
Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the EMR vendor
Published Date
2022
Topics
Encounter, Attachment and Shift Reporting
EMR
EMR Resources
Resource Type
Guide
File Type
Pdf
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Med-Access.pdf
Description
The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan.
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Encounter, Attachment and Shift Reporting EMR Orientation Guide - Oscar

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1620
Published Date
2022
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Oscar.pdf
Description
"The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan."
Personal Author
Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the EMR vendor
Published Date
2022
Topics
EMR
EMR Resources
Encounter, Attachment and Shift Reporting
Resource Type
Guide
File Type
Pdf
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Oscar.pdf
Description
The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan.
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Encounter, Attachment and Shift Reporting EMR Orientation Guide - Oscar Pro

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1616
Published Date
2022
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Oscar-Pro.pdf
Description
"The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan."
Personal Author
Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the EMR vendor
Published Date
2022
Topics
EMR
EMR Resources
Encounter, Attachment and Shift Reporting
Resource Type
Guide
File Type
Pdf
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Oscar-Pro.pdf
Description
The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan.
Less detail
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Program
A GP for Me
Published Date
2015
Link to File
/media/divresources/ClinicRecruitmentFlyerPowellRiver.pdf
Description
"Recruitment flyer for a clinic seeking a family physician. Includes a position summary, position details, work environment details, and bios of the other GPs in the clinic."
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Program
A GP for Me
Corporate Author
Powell River Division of Family Practice
Published Date
2015
Topics
Recruitment and Retention
Resource Type
Ad
Handout
File Type
Pdf
Link to File
/media/divresources/ClinicRecruitmentFlyerPowellRiver.pdf
Description
Recruitment flyer for a clinic seeking a family physician. Includes a position summary, position details, work environment details, and bios of the other GPs in the clinic.
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80 public records – page 1 of 4.