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5 Whys

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1375

Published Date: 2011-11-14

Link to File: https://www.youtube.com/watch?v=FXjLeFQFPAQ

Description: "A video presentation on how to use the 5 Whys to discover the root causes underlying an issue."

Corporate Author: 2020 Delivery Academy

Published Date: 2011-11-14

Topics: Quality Improvement

Resource Type: Video Recording

File Type: Web page

Link to File: https://www.youtube.com/watch?v=FXjLeFQFPAQ

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis

Recording Length: 4min, 7sec

Description: A video presentation on how to use the 5 Whys to discover the root causes underlying an issue.

The 10 Building Blocks of High-Performing Primary Care - Article

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1120

Published Date: 2018-06-19

Description: "A supporting article to the presentation made during the Primary Care Awakens - Blue Sky Clinic Model Webinar. It highlights the essential elements of primary care, which are called the 10 building blocks of high-performing primary care."

Personal Author: Dr Thomas Bodenheimer, Amireh Ghorob, Rachel Willard-Grace, Dr Kevin Grumbach

Published Date: 2018-06-19

Topics: Primary Care; Patient-Centred Care; Team-Based Care; Engagement

Event: Primary Care Awakens - Blue Sky Clinic Model Webinar

Resource Type: Article

File Type: Web page

Originating web page: http://www.annfammed.org/content/12/2/166.full

Publisher: Annals of Family Medicine

Citation: Bodenheimer T, Ghorob A, Willard-Grace R, Grumbach K. The 10 building blocks of high-performing primary care. Ann Fam Med 2014. Online.

Description: A supporting article to the presentation made during the Primary Care Awakens - Blue Sky Clinic Model Webinar. It highlights the essential elements of primary care, which are called the 10 building blocks of high-performing primary care.

Applying Team-Based Care Competencies in a Primary Care Setting - Audio Recording Part 1

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource975

Published Date: 2017-06-19

Link to File: /media/divresources/ApplyingTBCPrinciplespt1.mp3

Description: "Audio recording of the Applying Team-Based Care Competencies in a Primary Care Setting session at the GPSC Spring Summit 2017."

Corporate Author: General Practice Services Committee

Published Date: 2017-06-19

Topics: Team-Based Care

Event: GPSC Spring Summit 2017

Workshop: Applying Team-Based Care Competencies in a Primary Care Setting

Resource Type: Audio Recording

File Type: MP3

Link to File: /media/divresources/ApplyingTBCPrinciplespt1.mp3

Recording Length: 1hrs 19min 52sec

Description: Audio recording of the Applying Team-Based Care Competencies in a Primary Care Setting session at the GPSC Spring Summit 2017.

Applying Team-Based Care Competencies in a Primary Care Setting - Audio Recording Part 2

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource976

Published Date: 2017-06-19

Link to File: /media/divresources/ApplyingTBCPrinciplespt2.mp3

Description: "Audio recording of the Applying Team-Based Care Competencies in a Primary Care Setting session at the GPSC Spring Summit 2017."

Corporate Author: General Practice Services Committee

Published Date: 2017-06-19

Topics: Team-Based Care

Event: GPSC Spring Summit 2017

Workshop: Applying Team-Based Care Competencies in a Primary Care Setting

Resource Type: Audio Recording

File Type: MP3

Link to File: /media/divresources/ApplyingTBCPrinciplespt2.mp3

Recording Length: 1hrs 3min 46sec

Description: Audio recording of the Applying Team-Based Care Competencies in a Primary Care Setting session at the GPSC Spring Summit 2017.

The BC Primary Care Research Network: A Vehicle for Innovation and Transformation - Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1107

Health Authority: Vancouver Coastal

Division: Vancouver Division of Family Practice

Published Date: 2018-04-17

Link to File: /media/divresources/BCPHCRN_A_Vehicle_for_Innovation_and_Transformation.pptx

Description: "A presentation from the GPSC Summit 2018 on how divisions, health system partners, health professionals, and patients can get support from BC’s Primary Health Care Research Network to advance their health care innovations."

Health Authority: Vancouver Coastal

Division: Vancouver Division of Family Practice

Corporate Author: Vancouver Division of Family Practice; University of British Columbia (UBC); Fraser Health Authority; Ministry of Health; Canadian Primary Care Sentinel Surveillance Network

Personal Author: Dr Sabrina Wong Dr Fiona Duncan Shana Ooms Annette Garm

Published Date: 2018-04-17

Topics: Primary Care; Patient-Centred Care; EMR; Quality Improvement; Team-Based Care; Technology

Event: GPSC Summit 2018

Workshop: The BC Primary Care Research Network: A Vehicle for Innovation and Transformation

Resource Type: Presentation

File Type: PowerPoint

Link to File: /media/divresources/BCPHCRN_A_Vehicle_for_Innovation_and_Transformation.pptx

Description: A presentation from the GPSC Summit 2018 on how divisions, health system partners, health professionals, and patients can get support from BC’s Primary Health Care Research Network to advance their health care innovations.

Boundary Proof of Concept Patient Medical Home/Primary Care Networks - Case Study

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1395

Health Authority: Interior

Division: Kootenay Boundary Division of Family Practice

Published Date: 2019/02

Link to File: /media/divresources/BoundaryPoCCaseStudy.pdf

Description: "This case study is broken into the following main sections: 1) overview of case study approach, 2) Overview of Boundary PoC design and implementation, 3) Key outcomes achieved to date, 4) Key Boundary PoC successes, 5) Key enablers of success in the Boundary PoC process, 6) Key Boundary PoC challenges; and 7) Conclusions and recommendations."

Health Authority: Interior

Division: Kootenay Boundary Division of Family Practice

Corporate Author: General Practice Services Committee; Kootenay Boundary Division of Family Practice; Interior Health Authority

Published Date: 2019/02

Topics: Evaluation; Patient Medical Home; Primary Care Network; Team-Based Care; Quality Improvement

Resource Type: Case Study

File Type: Pdf

Link to File: /media/divresources/BoundaryPoCCaseStudy.pdf

Description: This case study is broken into the following main sections: 1) overview of case study approach, 2) Overview of Boundary PoC design and implementation, 3) Key outcomes achieved to date, 4) Key Boundary PoC successes, 5) Key enablers of success in the Boundary PoC process, 6) Key Boundary PoC challenges; and 7) Conclusions and recommendations.

Building Collaborative Leadership

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1598

Program: Practice Support Program

Published Date: 2018

Link to File: /media/divresources/PSPTBCTool_Building_Collaborative_Leadership.pdf

Description: "This tool helps teams to identify characteristics of different collaborative leadership approaches and set areas of focus to help them move towards collaborative leadership."

Program: Practice Support Program

Corporate Author: General Practice Services Committee

Published Date: 2018

Topics: Team-Based Care; Quality Improvement; Team-Based Care: Implementing Stage

Resource Type: Tool

File Type: Pdf

Link to File: /media/divresources/PSPTBCTool_Building_Collaborative_Leadership.pdf

Description: This tool helps teams to identify characteristics of different collaborative leadership approaches and set areas of focus to help them move towards collaborative leadership.

Capturing the Patient Experience Instruction

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1371

Published Date: 2016

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-capturing-patient-experience-instruction-sheet-en.pdf

Description: "This article describes how to capture the patient experience and it is important"

Corporate Author: Health Quality Ontario

Published Date: 2016

Topics: Quality Improvement

Resource Type: Article

File Type: Pdf

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-capturing-patient-experience-instruction-sheet-en.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/mapping-current-situation

Description: This article describes how to capture the patient experience and it is important

Change Concepts and Ideas

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1379

Published Date: 2016

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-change-concepts-and-ideas-primer-en.pdf

Description: "This workbook goes into slightly more detail explaining some of the key change concepts"

Corporate Author: Health Quality Ontario

Published Date: 2016

Topics: Quality Improvement

Resource Type: Workbook

File Type: Pdf

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-change-concepts-and-ideas-primer-en.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/changes-concepts-ideas

Description: This workbook goes into slightly more detail explaining some of the key change concepts

Change to GPSC Incentives - Webinar Recording

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1034

Published Date: 2017-07-26

Link to File: /media/divresources/2017_07_26_GPSC_Upcoming_Incentive_Changes.mp4

Description: "This webinar recording reviews the changes to GPSC incentives that will become effective October 1, 2017 and allows participants to ask questions about billing GPSC incentives"

Corporate Author: General Practice Services Committee

Published Date: 2017-07-26

Topics: Billing; Incentive Fee Codes; Patient Medical Home; Team-Based Care

File Type: MP4

Link to File: /media/divresources/2017_07_26_GPSC_Upcoming_Incentive_Changes.mp4

Description: This webinar recording reviews the changes to GPSC incentives that will become effective October 1, 2017 and allows participants to ask questions about billing GPSC incentives

Change to GPSC Incentives - Webinar Slides

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1033

Published Date: 07-26-2017

Link to File: /media/divresources/Info_webinar_on_changes_to_GPSC_incentives_07262017.pdf

Description: "These webinar slides review the changes to GPSC incentives that will become effective October 1, 2017 and allows participants to ask questions about billing GPSC incentives"

Corporate Author: General Practice Services Committee

Published Date: 07-26-2017

Topics: Billing; Incentive Fee Codes; Team-Based Care; Patient Medical Home

File Type: Pdf

Link to File: /media/divresources/Info_webinar_on_changes_to_GPSC_incentives_07262017.pdf

Description: These webinar slides review the changes to GPSC incentives that will become effective October 1, 2017 and allows participants to ask questions about billing GPSC incentives

Chronic Disease Service Map - White Rock South Surrey

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1674

Program: Primary Care Networks

Published Date: 2022

Link to File: /media/divresources/WRSS-Intermediate-Risk-Factors-of-Chronic-Disease-Service-Map.pdf

Description: "This document shows an example an intermediate risk factors of chronic diseases service map. It was created by the White Rock/South Surrey PCN and can be used as a guide or template by other PCNs."

Program: Primary Care Networks

Personal Author: White Rock South Surrey PCN

Published Date: 2022

Topics: PCN Resource Shareout Documents; Primary Care Network; Team-Based Care

File Type: Pdf

Link to File: /media/divresources/WRSS-Intermediate-Risk-Factors-of-Chronic-Disease-Service-Map.pdf

Description: This document shows an example an intermediate risk factors of chronic diseases service map. It was created by the White Rock/South Surrey PCN and can be used as a guide or template by other PCNs.

Chronic Obstructive Pulmonary Disease (COPD) Service Map - White Rock South Surrey

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1675

Program: Primary Care Networks

Published Date: 2022

Link to File: /media/divresources/WRSS -COPD-Service-Map.pdf

Description: "This document shows an example an intermediate risk factors of chronic diseases service map. It was created by the White Rock/South Surrey PCN and can be used as a guide or template by other PCNs."

Program: Primary Care Networks

Personal Author: White Rock South Surrey PCN

Published Date: 2022

Topics: PCN Resource Shareout Documents; Primary Care Network; Team-Based Care

File Type: Pdf

Link to File: /media/divresources/WRSS -COPD-Service-Map.pdf

Description: This document shows an example an intermediate risk factors of chronic diseases service map. It was created by the White Rock/South Surrey PCN and can be used as a guide or template by other PCNs.

Collaborative Care: A Medical Liability Perspective

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource282

Link to File: https://www.cmpa-acpm.ca/en/advice-publications/browse-articles/2005/collaborative-care-a-medical-liability-perspective

Description: "This document identifies potential medico-legal risks and proposes solutions to mitigate those risks and addresses potential accountability and liability concerns which, if left unaddressed may hinder the achievement of collaborative care goals."

Corporate Author: The Canadian Medical Protective Association (CMPA)

Topics: Team-Based Care

Resource Type: Report

File Type: Web page; Pdf

Link to File: https://www.cmpa-acpm.ca/en/advice-publications/browse-articles/2005/collaborative-care-a-medical-liability-perspective

Description: This document identifies potential medico-legal risks and proposes solutions to mitigate those risks and addresses potential accountability and liability concerns which, if left unaddressed may hinder the achievement of collaborative care goals.

Collaborative Leadership in Practice

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1601

Program: Practice Support Program

Published Date: 2018

Link to File: /media/divresources/PSPTBCTool_Collaborative_Leadership_in_Practice.pdf

Description: "This tool helps team members identify their top three collaborative leadership objectives, and consider what strategies, accountability tools, and actions would be required to achieve them."

Program: Practice Support Program

Corporate Author: General Practice Services Committee

Published Date: 2018

Topics: Team-Based Care; Quality Improvement; Team-Based Care: Strengthing & Sustaining Stage

Resource Type: Tool

File Type: Pdf

Link to File: /media/divresources/PSPTBCTool_Collaborative_Leadership_in_Practice.pdf

Description: This tool helps team members identify their top three collaborative leadership objectives, and consider what strategies, accountability tools, and actions would be required to achieve them.

Collaborative Leadership Priorities

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1600

Program: Practice Support Program

Published Date: 2018

Link to File: /media/divresources/PSPTBCTool_Collaborative_Leadership_Priorities.pdf

Description: "This tool helps teams identify and prioritize collaborative leadership objectives (ex: establishing shared goals)."

Program: Practice Support Program

Corporate Author: General Practice Services Committee

Published Date: 2018

Topics: Team-Based Care; Quality Improvement; Team-Based Care: Strengthing & Sustaining Stage

Resource Type: Tool

File Type: Pdf

Link to File: /media/divresources/PSPTBCTool_Collaborative_Leadership_Priorities.pdf

Description: This tool helps teams identify and prioritize collaborative leadership objectives (ex: establishing shared goals).

Communications Plan Instruction

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1384

Published Date: 2016

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-communication-plan-instruction-sheet-ac-en.pdf

Description: "This instruction sheet describes how to develop and use a communications plan."

Corporate Author: Health Quality Ontario

Published Date: 2016

Topics: Quality Improvement

Resource Type: Tip Sheet

File Type: Pdf

Link to File: http://www.hqontario.ca/Portals/0/Documents/qi/qi-communication-plan-instruction-sheet-ac-en.pdf

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/implementing-spreading-changes

Description: This instruction sheet describes how to develop and use a communications plan.

Comox Valley - Working Better Together

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1030

Health Authority: Island

Division: Comox Valley Division of Family Practice

Published Date: 2016

Link to File: /media/divresources/CVFP_AGM_MemberPriorityPresentation.pdf

Description: "A presentation on working better together. It focuses on working with allied health providers, community services, and specialists."

Health Authority: Island

Division: Comox Valley Division of Family Practice

Corporate Author: Comox Valley Division of Family Practice

Published Date: 2016

Topics: Engagement; Community Engagement; Patient Medical Home; EMR; Mental Health and Substance Use; Nurse; Nurse Practitioners; Team-Based Care; Primary Care Network

Resource Type: Presentation

File Type: Pdf

Link to File: /media/divresources/CVFP_AGM_MemberPriorityPresentation.pdf

Description: A presentation on working better together. It focuses on working with allied health providers, community services, and specialists.

Conflict Diagnostic

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1602

Program: Practice Support Program

Published Date: 2018

Link to File: /media/divresources/PSPTBCTool_Conflict_Diagnostic.pdf

Description: "This tool supports team members to discuss potential causes of conflict in changing environments and how these can be managed collaboratively within the team."

Program: Practice Support Program

Corporate Author: General Practice Services Committee

Published Date: 2018

Topics: Team-Based Care; Quality Improvement; Team-Based Care: Strengthing & Sustaining Stage

Resource Type: Tool

File Type: Pdf

Link to File: /media/divresources/PSPTBCTool_Conflict_Diagnostic.pdf

Description: This tool supports team members to discuss potential causes of conflict in changing environments and how these can be managed collaboratively within the team.

Constructive Conflict

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1599

Program: Practice Support Program

Published Date: 2018

Link to File: /media/divresources/PSPTBCTool_Constructive_Conflict.pdf

Description: "This tool helps identify ways to support constructive conflict and integrate new approaches into practice."

Program: Practice Support Program

Corporate Author: General Practice Services Committee

Published Date: 2018

Topics: Team-Based Care; Quality Improvement; Team-Based Care: Implementing Stage

Resource Type: Tool

File Type: Pdf

Link to File: /media/divresources/PSPTBCTool_Constructive_Conflict.pdf

Description: This tool helps identify ways to support constructive conflict and integrate new approaches into practice.

163 public records – page 1 of 9.