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Published Date
2011-11-14
Link to File
https://www.youtube.com/watch?v=FXjLeFQFPAQ
Description
"A video presentation on how to use the 5 Whys to discover the root causes underlying an issue."
Corporate Author
2020 Delivery Academy
Published Date
2011-11-14
Topics
Quality Improvement
Resource Type
Video Recording
File Type
Web page
Link to File
https://www.youtube.com/watch?v=FXjLeFQFPAQ
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
Recording Length
4min, 7sec
Description
A video presentation on how to use the 5 Whys to discover the root causes underlying an issue.
Less detail
Health Authority
Fraser
Division
Langley Division of Family Practice
Program
Divisions of Family Practice
Published Date
2013-04-30
Link to File
/media/divresources/GPEngage-CaptureMainThemes.pdf
Description
"A graphic summary of the main themes which came out of the Attaching Langley event."
Health Authority
Fraser
Division
Langley Division of Family Practice
Program
Divisions of Family Practice
Corporate Author
Langley Division of Family Practice
Published Date
2013-04-30
Topics
Frail Patients
Member Engagement
Maternity Care
Attachment
Mental Health and Substance Use
Seniors
Resource Type
Graphic Recording
File Type
Pdf
Link to File
/media/divresources/GPEngage-CaptureMainThemes.pdf
Description
A graphic summary of the main themes which came out of the Attaching Langley event.
Less detail

The BC Primary Care Research Network: A Vehicle for Innovation and Transformation - Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1107
Health Authority
Vancouver Coastal
Division
Vancouver Division of Family Practice
Published Date
2018-04-17
Link to File
/media/divresources/BCPHCRN_A_Vehicle_for_Innovation_and_Transformation.pptx
Description
"A presentation from the GPSC Summit 2018 on how divisions, health system partners, health professionals, and patients can get support from BC’s Primary Health Care Research Network to advance their health care innovations."
Health Authority
Vancouver Coastal
Division
Vancouver Division of Family Practice
Corporate Author
Vancouver Division of Family Practice
University of British Columbia (UBC)
Fraser Health Authority
Ministry of Health
Canadian Primary Care Sentinel Surveillance Network
Personal Author
Dr Sabrina Wong Dr Fiona Duncan Shana Ooms Annette Garm
Published Date
2018-04-17
Topics
Primary Care
Patient-Centred Care
EMR
Quality Improvement
Team-Based Care
Technology
Event
GPSC Summit 2018
Workshop
The BC Primary Care Research Network: A Vehicle for Innovation and Transformation
Resource Type
Presentation
File Type
PowerPoint
Link to File
/media/divresources/BCPHCRN_A_Vehicle_for_Innovation_and_Transformation.pptx
Description
A presentation from the GPSC Summit 2018 on how divisions, health system partners, health professionals, and patients can get support from BC’s Primary Health Care Research Network to advance their health care innovations.
Less detail

Boundary Proof of Concept Patient Medical Home/Primary Care Networks - Case Study

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1395
Health Authority
Interior
Division
Kootenay Boundary Division of Family Practice
Published Date
2019/02
Link to File
/media/divresources/BoundaryPoCCaseStudy.pdf
Description
"This case study is broken into the following main sections: 1) overview of case study approach, 2) Overview of Boundary PoC design and implementation, 3) Key outcomes achieved to date, 4) Key Boundary PoC successes, 5) Key enablers of success in the Boundary PoC process, 6) Key Boundary PoC challenges; and 7) Conclusions and recommendations."
Health Authority
Interior
Division
Kootenay Boundary Division of Family Practice
Corporate Author
General Practice Services Committee
Kootenay Boundary Division of Family Practice
Interior Health Authority
Published Date
2019/02
Topics
Evaluation
Patient Medical Home
Primary Care Network
Team-Based Care
Quality Improvement
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/BoundaryPoCCaseStudy.pdf
Description
This case study is broken into the following main sections: 1) overview of case study approach, 2) Overview of Boundary PoC design and implementation, 3) Key outcomes achieved to date, 4) Key Boundary PoC successes, 5) Key enablers of success in the Boundary PoC process, 6) Key Boundary PoC challenges; and 7) Conclusions and recommendations.
Less detail

Building Blocks for Maternity Care - Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1113
Health Authority
Fraser
Interior
Division
Burnaby Division of Family Practice
Kootenay Boundary Division of Family Practice
White Rock South Surrey Division of Family Practice
Published Date
2018-04-17
Link to File
/media/divresources/GPSC_Summit_2018_Maternity_Care_Breakout_Slides.pdf
Description
"A presentation from the GPSC Summit 2018 on the several initiatives that are improving maternity care for providers and patients."
Health Authority
Fraser
Interior
Division
Burnaby Division of Family Practice
Kootenay Boundary Division of Family Practice
White Rock South Surrey Division of Family Practice
Corporate Author
General Practice Services Committee
Burnaby Division of Family Practice
Kootenay Boundary Division of Family Practice
White Rock South Surrey Division of Family Practice
Personal Author
Dr Shelley Ross Nancy Falconer Kim Williams Dr Charlene Lui Dr Marvin Lemke Dr Jeanette Boyd Dr Tahmeena Ali Dr Karen Buhler
Published Date
2018-04-17
Topics
Maternity Care
Patient Medical Home
Event
GPSC Summit 2018
Workshop
Building Blocks for Maternity Care
Resource Type
Presentation
File Type
Pdf
Link to File
/media/divresources/GPSC_Summit_2018_Maternity_Care_Breakout_Slides.pdf
Description
A presentation from the GPSC Summit 2018 on the several initiatives that are improving maternity care for providers and patients.
Less detail
Program
Practice Support Program
Published Date
2018
Link to File
/media/divresources/PSPTBCTool_Building_Collaborative_Leadership.pdf
Description
"This tool helps teams to identify characteristics of different collaborative leadership approaches and set areas of focus to help them move towards collaborative leadership."
Program
Practice Support Program
Corporate Author
General Practice Services Committee
Published Date
2018
Topics
Team-Based Care
Quality Improvement
Team-Based Care: Implementing Stage
Resource Type
Tool
File Type
Pdf
Link to File
/media/divresources/PSPTBCTool_Building_Collaborative_Leadership.pdf
Description
This tool helps teams to identify characteristics of different collaborative leadership approaches and set areas of focus to help them move towards collaborative leadership.
Less detail

Business Case: Duncan Primary Maternity Care Clinic

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource363
Health Authority
Island
Division
Cowichan Valley Division of Family Practice
Program
Divisions of Family Practice
Published Date
2009-05
Link to File
/media/divresources/MaternityClinicBusinessCase.pdf
Description
"A business case for a maternity care clinic in the Cowichan region."
Health Authority
Island
Division
Cowichan Valley Division of Family Practice
Program
Divisions of Family Practice
Personal Author
Dr. Maggie Watt
Dr. Karen McIntyre
Lenora Marcellus
Published Date
2009-05
Topics
Maternity Care
Resource Type
Report
File Type
Pdf
Link to File
/media/divresources/MaternityClinicBusinessCase.pdf
Description
A business case for a maternity care clinic in the Cowichan region.
Less detail
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-capturing-patient-experience-instruction-sheet-en.pdf
Description
"This article describes how to capture the patient experience and it is important"
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Article
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-capturing-patient-experience-instruction-sheet-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/mapping-current-situation
Description
This article describes how to capture the patient experience and it is important
Less detail
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-change-concepts-and-ideas-primer-en.pdf
Description
"This workbook goes into slightly more detail explaining some of the key change concepts"
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Workbook
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-change-concepts-and-ideas-primer-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/changes-concepts-ideas
Description
This workbook goes into slightly more detail explaining some of the key change concepts
Less detail
Program
Practice Support Program
Published Date
2018
Link to File
/media/divresources/PSPTBCTool_Collaborative_Leadership_in_Practice.pdf
Description
"This tool helps team members identify their top three collaborative leadership objectives, and consider what strategies, accountability tools, and actions would be required to achieve them."
Program
Practice Support Program
Corporate Author
General Practice Services Committee
Published Date
2018
Topics
Team-Based Care
Quality Improvement
Team-Based Care: Strengthing & Sustaining Stage
Resource Type
Tool
File Type
Pdf
Link to File
/media/divresources/PSPTBCTool_Collaborative_Leadership_in_Practice.pdf
Description
This tool helps team members identify their top three collaborative leadership objectives, and consider what strategies, accountability tools, and actions would be required to achieve them.
Less detail
Program
Practice Support Program
Published Date
2018
Link to File
/media/divresources/PSPTBCTool_Collaborative_Leadership_Priorities.pdf
Description
"This tool helps teams identify and prioritize collaborative leadership objectives (ex: establishing shared goals)."
Program
Practice Support Program
Corporate Author
General Practice Services Committee
Published Date
2018
Topics
Team-Based Care
Quality Improvement
Team-Based Care: Strengthing & Sustaining Stage
Resource Type
Tool
File Type
Pdf
Link to File
/media/divresources/PSPTBCTool_Collaborative_Leadership_Priorities.pdf
Description
This tool helps teams identify and prioritize collaborative leadership objectives (ex: establishing shared goals).
Less detail
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-communication-plan-instruction-sheet-ac-en.pdf
Description
"This instruction sheet describes how to develop and use a communications plan."
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Tip Sheet
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-communication-plan-instruction-sheet-ac-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/implementing-spreading-changes
Description
This instruction sheet describes how to develop and use a communications plan.
Less detail
Program
Practice Support Program
Published Date
2018
Link to File
/media/divresources/PSPTBCTool_Conflict_Diagnostic.pdf
Description
"This tool supports team members to discuss potential causes of conflict in changing environments and how these can be managed collaboratively within the team."
Program
Practice Support Program
Corporate Author
General Practice Services Committee
Published Date
2018
Topics
Team-Based Care
Quality Improvement
Team-Based Care: Strengthing & Sustaining Stage
Resource Type
Tool
File Type
Pdf
Link to File
/media/divresources/PSPTBCTool_Conflict_Diagnostic.pdf
Description
This tool supports team members to discuss potential causes of conflict in changing environments and how these can be managed collaboratively within the team.
Less detail
Program
Practice Support Program
Published Date
2018
Link to File
/media/divresources/PSPTBCTool_Constructive_Conflict.pdf
Description
"This tool helps identify ways to support constructive conflict and integrate new approaches into practice."
Program
Practice Support Program
Corporate Author
General Practice Services Committee
Published Date
2018
Topics
Team-Based Care
Quality Improvement
Team-Based Care: Implementing Stage
Resource Type
Tool
File Type
Pdf
Link to File
/media/divresources/PSPTBCTool_Constructive_Conflict.pdf
Description
This tool helps identify ways to support constructive conflict and integrate new approaches into practice.
Less detail

Continuous Quality Improvement Strategies to Optimize your Practice

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1387
Published Date
2013-04-30
Link to File
https://www.healthit.gov/sites/default/files/tools/nlc_continuousqualityimprovementprimer.pdf
Description
"This primer introduces the concept of Continuous Quality Improvement (CQI) and how to implement a variety of CQI strategies."
Corporate Author
National Learning Consortium
Published Date
2013-04-30
Topics
Quality Improvement
Resource Type
Manual
File Type
Pdf
Link to File
https://www.healthit.gov/sites/default/files/tools/nlc_continuousqualityimprovementprimer.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/common-challenges
Description
This primer introduces the concept of Continuous Quality Improvement (CQI) and how to implement a variety of CQI strategies.
Less detail
Program
Practice Support Program
Published Date
2018
Link to File
/media/divresources/PSPTBCTool_Conversation_Guide_with_Patient.pdf
Description
"This tool can help you think through and prepare for a variety of different conversations you may need to have with patients."
Program
Practice Support Program
Corporate Author
General Practice Services Committee
Published Date
2018
Topics
Team-Based Care
Quality Improvement
Team-Based Care: Implementing Stage
Resource Type
Tool
File Type
Pdf
Link to File
/media/divresources/PSPTBCTool_Conversation_Guide_with_Patient.pdf
Description
This tool can help you think through and prepare for a variety of different conversations you may need to have with patients.
Less detail
Health Authority
Island
Division
Cowichan Valley Division of Family Practice
Program
Divisions of Family Practice
Published Date
2012-03
Link to File
/media/divresources/CowichanMaternityClinic1stAnniversaryPressRelease.pdf
Description
"A press release announcing the first anniversary of the Cowichan Maternity Clinic and highlighting some key successes."
Health Authority
Island
Division
Cowichan Valley Division of Family Practice
Program
Divisions of Family Practice
Corporate Author
Cowichan Valley Division of Family Practice
Published Date
2012-03
Topics
Maternity Care
Resource Type
Press Release
File Type
Pdf
Link to File
/media/divresources/CowichanMaternityClinic1stAnniversaryPressRelease.pdf
Description
A press release announcing the first anniversary of the Cowichan Maternity Clinic and highlighting some key successes.
Less detail

Cowichan Maternity Clinic: Now Open And Accepting Patients

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource360
Health Authority
Island
Division
Cowichan Valley Division of Family Practice
Program
Divisions of Family Practice
Published Date
2011-03
Link to File
/media/divresources/MaternityCowichanClinicAdvertisement.pdf
Description
"An advertisment for the opening of the Cowichan Maternity Clinic."
Health Authority
Island
Division
Cowichan Valley Division of Family Practice
Program
Divisions of Family Practice
Corporate Author
Cowichan Valley Division of Family Practice
Published Date
2011-03
Topics
Maternity Care
Resource Type
Ad
File Type
Pdf
Link to File
/media/divresources/MaternityCowichanClinicAdvertisement.pdf
Description
An advertisment for the opening of the Cowichan Maternity Clinic.
Less detail

Cowichan Maternity Clinic: Now Open And Accepting Patients

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource362
Health Authority
Island
Division
Cowichan Valley Division of Family Practice
Program
Divisions of Family Practice
Published Date
2011-03
Link to File
/media/divresources/MaternityCowichanMaternityClinicBrochure.pdf
Description
"A tri-fold brochure advertisment for the Cowichan Maternity Clinic."
Health Authority
Island
Division
Cowichan Valley Division of Family Practice
Program
Divisions of Family Practice
Corporate Author
Cowichan Valley Division of Family Practice
Published Date
2011-03
Topics
Maternity Care
Resource Type
Ad
File Type
Pdf
Link to File
/media/divresources/MaternityCowichanMaternityClinicBrochure.pdf
Description
A tri-fold brochure advertisment for the Cowichan Maternity Clinic.
Less detail
Health Authority
Island
Division
Cowichan Valley Division of Family Practice
Program
Divisions of Family Practice
Published Date
2013
Link to File
/media/divresources/CowichanValleyMaternityCareCaseStudy.pdf
Description
"A case study on the new maternity care model and clinic opened by the Cowichan Valley Division."
Health Authority
Island
Division
Cowichan Valley Division of Family Practice
Program
Divisions of Family Practice
Corporate Author
Siena Consulting
Published Date
2013
Topics
Maternity Care
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/CowichanValleyMaternityCareCaseStudy.pdf
Description
A case study on the new maternity care model and clinic opened by the Cowichan Valley Division.
Less detail

85 public records – page 1 of 5.