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Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-capturing-patient-experience-instruction-sheet-en.pdf
Description
"This article describes how to capture the patient experience and it is important"
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Article
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-capturing-patient-experience-instruction-sheet-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/mapping-current-situation
Description
This article describes how to capture the patient experience and it is important
Less detail
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-fishbone-instruction-sheet-ac-en.pdf
Description
"These are Instructions to create a Fishbone diagram to help identify the potential root causes contributing to an issue."
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Article
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-fishbone-instruction-sheet-ac-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
Description
These are Instructions to create a Fishbone diagram to help identify the potential root causes contributing to an issue.
Less detail
Program
Divisions of Family Practice
Published Date
2012-05-14
Link to File
/media/divresources/ImprovementOverview.pdf
Description
"This handout describes the six steps to use the model for improvement and how to test out ideas using PDSA (Plan-Do-Study-Act) cycles."
Program
Divisions of Family Practice
Corporate Author
General Practice Services Committee
Personal Author
Connie Davis
Published Date
2012-05-14
Topics
Quality Improvement
Event
Divisions Provincial Round Table: Spring 2012
Workshop
Quality Improvement
Resource Type
Handout
File Type
Pdf
Link to File
/media/divresources/ImprovementOverview.pdf
Description
This handout describes the six steps to use the model for improvement and how to test out ideas using PDSA (Plan-Do-Study-Act) cycles.
Less detail

Quality Improvement Toolkit - The Measurement Family

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1370
Published Date
1997
Link to File
https://divisionsbc.ca/sites/default/files/Divisions/Provincial/3%20Faces%20of%20Measurement.pdf
Description
"This short article compares and contrasts different types of measurement."
Personal Author
Connie Davis
Chris Rauscher
Published Date
1997
Topics
Quality Improvement
Resource Type
Article
File Type
Pdf
Link to File
https://divisionsbc.ca/sites/default/files/Divisions/Provincial/3%20Faces%20of%20Measurement.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-measurement-plan
Description
This short article compares and contrasts different types of measurement.
Less detail