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Published Date
2011-11-14
Link to File
https://www.youtube.com/watch?v=FXjLeFQFPAQ
Description
"A video presentation on how to use the 5 Whys to discover the root causes underlying an issue."
Corporate Author
2020 Delivery Academy
Published Date
2011-11-14
Topics
Quality Improvement
Resource Type
Video Recording
File Type
Web page
Link to File
https://www.youtube.com/watch?v=FXjLeFQFPAQ
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
Recording Length
4min, 7sec
Description
A video presentation on how to use the 5 Whys to discover the root causes underlying an issue.
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The BC Primary Care Research Network: A Vehicle for Innovation and Transformation - Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1107
Health Authority
Vancouver Coastal
Division
Vancouver Division of Family Practice
Published Date
2018-04-17
Link to File
/media/divresources/BCPHCRN_A_Vehicle_for_Innovation_and_Transformation.pptx
Description
"A presentation from the GPSC Summit 2018 on how divisions, health system partners, health professionals, and patients can get support from BC’s Primary Health Care Research Network to advance their health care innovations."
  1 PowerPoint  
Health Authority
Vancouver Coastal
Division
Vancouver Division of Family Practice
Corporate Author
Vancouver Division of Family Practice
University of British Columbia (UBC)
Fraser Health Authority
Ministry of Health
Canadian Primary Care Sentinel Surveillance Network
Personal Author
Dr Sabrina Wong Dr Fiona Duncan Shana Ooms Annette Garm
Published Date
2018-04-17
Topics
Primary Care
Patient-Centred Care
EMR
Data
Quality Improvement
Team-Based Care
Technology
Event
GPSC Summit 2018
Workshop
The BC Primary Care Research Network: A Vehicle for Innovation and Transformation
Resource Type
Presentation
File Type
PowerPoint
Link to File
/media/divresources/BCPHCRN_A_Vehicle_for_Innovation_and_Transformation.pptx
Description
A presentation from the GPSC Summit 2018 on how divisions, health system partners, health professionals, and patients can get support from BC’s Primary Health Care Research Network to advance their health care innovations.
Documents

BCPHCRN_A_Vehicle_for_Innovation_and_Transformation.pptx

Download
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Boundary Proof of Concept Patient Medical Home/Primary Care Networks - Case Study

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1395
Health Authority
Interior
Division
Kootenay Boundary Division of Family Practice
Published Date
2019/02
Link to File
https://mfiles.doctorsofbc.ca/SharedLinks.aspx?accesskey=86e9ce7fb72619aed85966e55f8364b897e74d07b22af675edabd7bfa59fc704&VaultGUID=D43316D7-A660-4C25-A7F3-285FB47DAEC5
Description
"This case study is broken into the following main sections: 1) overview of case study approach, 2) Overview of Boundary PoC design and implementation, 3) Key outcomes achieved to date, 4) Key Boundary PoC successes, 5) Key enablers of success in the Boundary PoC process, 6) Key Boundary PoC challenges; and 7) Conclusions and recommendations."
Health Authority
Interior
Division
Kootenay Boundary Division of Family Practice
Corporate Author
General Practice Services Committee
Kootenay Boundary Division of Family Practice
Interior Health Authority
Published Date
2019/02
Topics
Evaluation
Patient Medical Home
Patient Medical Home / Primary Care Networks
Team-Based Care
Quality Improvement
Resource Type
Case Study
File Type
Pdf
Link to File
https://mfiles.doctorsofbc.ca/SharedLinks.aspx?accesskey=86e9ce7fb72619aed85966e55f8364b897e74d07b22af675edabd7bfa59fc704&VaultGUID=D43316D7-A660-4C25-A7F3-285FB47DAEC5
Description
This case study is broken into the following main sections: 1) overview of case study approach, 2) Overview of Boundary PoC design and implementation, 3) Key outcomes achieved to date, 4) Key Boundary PoC successes, 5) Key enablers of success in the Boundary PoC process, 6) Key Boundary PoC challenges; and 7) Conclusions and recommendations.
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Published Date
2013-06-13
Link to File
https://mfiles.doctorsofbc.ca/SharedLinks.aspx?accesskey=51dfd08dbefa86d5dec066ac1fbbd0b8cef468639e6e147b36114901f20e46af&VaultGUID=D43316D7-A660-4C25-A7F3-285FB47DAEC5
Description
"This is a presentation about how to begin measurement with examples from the A GP for Me initiative."
Corporate Author
Ministry of Health
General Practice Services Committee
BCMA
Published Date
2013-06-13
Topics
Quality Improvement
Resource Type
Presentation
File Type
Pdf
Link to File
https://mfiles.doctorsofbc.ca/SharedLinks.aspx?accesskey=51dfd08dbefa86d5dec066ac1fbbd0b8cef468639e6e147b36114901f20e46af&VaultGUID=D43316D7-A660-4C25-A7F3-285FB47DAEC5
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-measurement-plan
Description
This is a presentation about how to begin measurement with examples from the A GP for Me initiative.
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Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-capturing-patient-experience-instruction-sheet-en.pdf
Description
"This article describes how to capture the patient experience and it is important"
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Article
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-capturing-patient-experience-instruction-sheet-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/mapping-current-situation
Description
This article describes how to capture the patient experience and it is important
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Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-change-concepts-and-ideas-primer-en.pdf
Description
"This workbook goes into slightly more detail explaining some of the key change concepts"
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Workbook
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-change-concepts-and-ideas-primer-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/changes-concepts-ideas
Description
This workbook goes into slightly more detail explaining some of the key change concepts
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Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-communication-plan-instruction-sheet-ac-en.pdf
Description
"This instruction sheet describes how to develop and use a communications plan."
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Tip Sheet
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-communication-plan-instruction-sheet-ac-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/implementing-spreading-changes
Description
This instruction sheet describes how to develop and use a communications plan.
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Continuous Quality Improvement Strategies to Optimize your Practice

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1387
Published Date
2013-04-30
Link to File
https://www.healthit.gov/sites/default/files/tools/nlc_continuousqualityimprovementprimer.pdf
Description
"This primer introduces the concept of Continuous Quality Improvement (CQI) and how to implement a variety of CQI strategies."
Corporate Author
National Learning Consortium
Published Date
2013-04-30
Topics
Quality Improvement
Resource Type
Manual
File Type
Pdf
Link to File
https://www.healthit.gov/sites/default/files/tools/nlc_continuousqualityimprovementprimer.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/common-challenges
Description
This primer introduces the concept of Continuous Quality Improvement (CQI) and how to implement a variety of CQI strategies.
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Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-driver-diagram-instruction-sheet-en.pdf
Description
"A simple example of a Key Driver Diagram and how to use it."
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Info Graphic
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-driver-diagram-instruction-sheet-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/identifying-possible-changes-using-driver-diagram
Description
A simple example of a Key Driver Diagram and how to use it.
Less detail
Published Date
2011-11-10
Link to File
https://www.youtube.com/watch?v=A2491BJcyXA
Description
"This video is about Key Driver Diagram and how you use it to define the system by showing the factors that cause the outcomes."
Corporate Author
IHI Open School
Published Date
2011-11-10
Topics
Quality Improvement
Resource Type
Video Recording
File Type
Web page
Link to File
https://www.youtube.com/watch?v=A2491BJcyXA
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/identifying-possible-changes-using-driver-diagram
Recording Length
6min, 22sec
Description
This video is about Key Driver Diagram and how you use it to define the system by showing the factors that cause the outcomes.
Less detail
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-fishbone-instruction-sheet-ac-en.pdf
Description
"These are Instructions to create a Fishbone diagram to help identify the potential root causes contributing to an issue."
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Article
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-fishbone-instruction-sheet-ac-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
Description
These are Instructions to create a Fishbone diagram to help identify the potential root causes contributing to an issue.
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Fishbone Diagram Tool: Cause and Effect Template

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1373
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-fishbone-tool-ac-en.pdf
Description
"Use this template to create a Fishbone diagram."
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Guide
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-fishbone-tool-ac-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
Description
Use this template to create a Fishbone diagram.
Less detail
Published Date
2011-04
Link to File
https://www.lean.org/Search/Documents/54.pdf
Description
"This is an overview of how strategy deployment has worked for Thedacare"
Corporate Author
ThedaCare Center for Healthcare Value
Published Date
2011-04
Topics
Quality Improvement
Resource Type
Report
File Type
Pdf
Link to File
https://www.lean.org/Search/Documents/54.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/strategy-deployment
Description
This is an overview of how strategy deployment has worked for Thedacare
Less detail
Published Date
2017
Link to File
https://www.leanmethods.com/resources/tools-templates/hoshin-policy-deployment-templates-x-matrix/
Description
"This template provides a detailed framework for strategy deployment"
Corporate Author
BMGI
Published Date
2017
Topics
Quality Improvement
Resource Type
Template
File Type
Web page
Link to File
https://www.leanmethods.com/resources/tools-templates/hoshin-policy-deployment-templates-x-matrix/
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/strategy-deployment
Description
This template provides a detailed framework for strategy deployment
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Published Date
2012-12-24
Link to File
https://www.youtube.com/watch?v=0Mi9_XEXQqc
Description
"A quick explanation of how to write a SMART Goal."
Corporate Author
Project Smart
Published Date
2012-12-24
Topics
Quality Improvement
Resource Type
Video Recording
File Type
Web page
Link to File
https://www.youtube.com/watch?v=0Mi9_XEXQqc
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/defining-aim
Description
A quick explanation of how to write a SMART Goal.
Less detail
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-implementation-areas-tool-en.pdf
Description
"This will allow you to formalize and document the resources and training required to carry out your implementation plan."
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Template
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-implementation-areas-tool-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/implementing-spreading-changes
Description
This will allow you to formalize and document the resources and training required to carry out your implementation plan.
Less detail
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-implementing-and-sustaining-changes-primer-en.pdf
Description
"This document outlines some of the important considerations and can be used along with the instruction sheet to ensure the best chances of success"
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Guide
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-implementing-and-sustaining-changes-primer-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/implementing-spreading-changes
Description
This document outlines some of the important considerations and can be used along with the instruction sheet to ensure the best chances of success
Less detail
Published Date
2014-08-20
Link to File
https://www.youtube.com/watch?v=h2v3j7SJnvU&feature=youtu.be
Description
"This recorded webinar lasting 24 minutes is presented by Liz Lamb specifically for the Divisions, and looks at a high level role of Leadership in Quality improvement."
Personal Author
Liz Lamb
Published Date
2014-08-20
Topics
Quality Improvement
Resource Type
Video Recording
File Type
Web page
Link to File
https://www.youtube.com/watch?v=h2v3j7SJnvU&feature=youtu.be
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/leadership-qi
Recording Length
24min 4sec
Description
This recorded webinar lasting 24 minutes is presented by Liz Lamb specifically for the Divisions, and looks at a high level role of Leadership in Quality improvement.
Less detail
Published Date
1997
Link to File
https://mfiles.doctorsofbc.ca/SharedLinks.aspx?accesskey=d6f01b9063d471731fbb00ebd9c2931bef689cf6da938121b5b85d71c48eadbc&VaultGUID=D43316D7-A660-4C25-A7F3-285FB47DAEC5
Description
"This article clarifies the differences between the different types of measurement"
Personal Author
Connie Davis
Chris Rauscher
Published Date
1997
Topics
Quality Improvement
Resource Type
Article
File Type
Pdf
Link to File
https://mfiles.doctorsofbc.ca/SharedLinks.aspx?accesskey=d6f01b9063d471731fbb00ebd9c2931bef689cf6da938121b5b85d71c48eadbc&VaultGUID=D43316D7-A660-4C25-A7F3-285FB47DAEC5
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-measurement-plan
Description
This article clarifies the differences between the different types of measurement
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43 public records – page 1 of 3.