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5 Whys
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1375
Published Date
2011-11-14
Link to File
https://www.youtube.com/watch?v=FXjLeFQFPAQ
Description
"A video presentation on how to use the 5 Whys to discover the root causes underlying an issue."
More detail
Corporate Author
2020 Delivery Academy
Published Date
2011-11-14
Topics
Quality Improvement
Resource Type
Video Recording
File Type
Web page
Link to File
https://www.youtube.com/watch?v=FXjLeFQFPAQ
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
Recording Length
4min, 7sec
Description
A video presentation on how to use the 5 Whys to discover the root causes underlying an issue.
Less detail
Permalink
Driver Diagrams
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1376
Published Date
2011-11-10
Link to File
https://www.youtube.com/watch?v=A2491BJcyXA
Description
"This video is about Key Driver Diagram and how you use it to define the system by showing the factors that cause the outcomes."
More detail
Corporate Author
IHI Open School
Published Date
2011-11-10
Topics
Quality Improvement
Resource Type
Video Recording
File Type
Web page
Link to File
https://www.youtube.com/watch?v=A2491BJcyXA
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/identifying-possible-changes-using-driver-diagram
Recording Length
6min, 22sec
Description
This video is about Key Driver Diagram and how you use it to define the system by showing the factors that cause the outcomes.
Less detail
Permalink
Root Cause Analysis
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1374
Published Date
2016
Link to File
http://www.au.af.mil/au/awc/awcgate/nasa/root_cause_analysis.pdf
Description
"This Presentation describes what Root Cause Analysis is and how it can be used."
More detail
Corporate Author
The Air University
Published Date
2016
Topics
Quality Improvement
Resource Type
Presentation
File Type
Pdf
Link to File
http://www.au.af.mil/au/awc/awcgate/nasa/root_cause_analysis.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
Description
This Presentation describes what Root Cause Analysis is and how it can be used.
Less detail
Permalink