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- Published Date
- 2011-11-14
- Link to File
- https://www.youtube.com/watch?v=FXjLeFQFPAQ
- Description
- "A video presentation on how to use the 5 Whys to discover the root causes underlying an issue."
- Corporate Author
- 2020 Delivery Academy
- Published Date
- 2011-11-14
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=FXjLeFQFPAQ
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
- Recording Length
- 4min, 7sec
- Description
- A video presentation on how to use the 5 Whys to discover the root causes underlying an issue.
Best Advice Guide on Recovery-Oriented Mental Health and Addiction Care in the Patient’s Medical Home
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1171
- Published Date
- 2018/10/23
- Description
- "This document provides guidance for offering Mental Health & Addiction services using a recovery-oriented approach in the context of the PMH."
- Corporate Author
- Mental Health Commission of Canada (MHCC)
- College of Family Physicians of Canada
- Published Date
- 2018/10/23
- Resource Type
- Guide
- File Type
- Web page
- Originating web page
- https://patientsmedicalhome.ca/files/uploads/BAG_Mental_Health_ENG_web.pdf
- Description
- This document provides guidance for offering Mental Health & Addiction services using a recovery-oriented approach in the context of the PMH.
Culturally Safe Team-based Care at the Snuneymuxw Health Centre (Executive Summary)
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1561
- Division
- Nanaimo Division of Family Practice
- Published Date
- 2020-11
- Description
- "This PMH Case Study explores the integration of physician services in a First Nations interdisciplinary health team and culturally safe and appropriate care. The executive summary describes key impacts and lessons on how to implement culturally safe care."
- Division
- Nanaimo Division of Family Practice
- Corporate Author
- General Practice Services Committee
- Nanaimo Division of Family Practice
- Published Date
- 2020-11
- Resource Type
- Summary
- File Type
- Description
- This PMH Case Study explores the integration of physician services in a First Nations interdisciplinary health team and culturally safe and appropriate care. The executive summary describes key impacts and lessons on how to implement culturally safe care.
- Published Date
- 2011-11-10
- Link to File
- https://www.youtube.com/watch?v=A2491BJcyXA
- Description
- "This video is about Key Driver Diagram and how you use it to define the system by showing the factors that cause the outcomes."
- Corporate Author
- IHI Open School
- Published Date
- 2011-11-10
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=A2491BJcyXA
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/identifying-possible-changes-using-driver-diagram
- Recording Length
- 6min, 22sec
- Description
- This video is about Key Driver Diagram and how you use it to define the system by showing the factors that cause the outcomes.
Executive Summary - Pender Harbour Case Study
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1491
- Health Authority
- Vancouver Coastal
- Division
- Sunshine Coast Division of Family Practice
- Published Date
- 2018-11
- Description
- "The case study was commissioned by the GPSC Evaluation Team in consultation with the Sunshine Coast Division of Family Practice, and with the support of the Pender Harbour Health Centre. The case study documented various information including the status and operations of the centre, and the growing partnership between the centre and the division. This is a summary of the overall case study."
- Health Authority
- Vancouver Coastal
- Division
- Sunshine Coast Division of Family Practice
- Corporate Author
- General Practice Services Committee
- Published Date
- 2018-11
- Resource Type
- Summary
- File Type
- Description
- The case study was commissioned by the GPSC Evaluation Team in consultation with the Sunshine Coast Division of Family Practice, and with the support of the Pender Harbour Health Centre. The case study documented various information including the status and operations of the centre, and the growing partnership between the centre and the division. This is a summary of the overall case study.
Family Physician Guide for Depression, Anxiety Disorders, Early Psychosis, and Substance Use Disorders
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1315
- Division
- Rural and Remote Division of Family Practice
- Program
- Shared Care
- Published Date
- 2017-03
- Description
- "This is the Family Physician Guide for Depression, Anxiety Disorders, Early Psychosis, and Substance Use Disorders"
- Division
- Rural and Remote Division of Family Practice
- Program
- Shared Care
- Corporate Author
- Faculty of Health Sciences Simon Fraser University
- Published Date
- 2017-03
- Resource Type
- Guide
- File Type
- Originating web page
- http://www.divisionsbc.ca/rural-and-remote/resources/other-links
- Description
- This is the Family Physician Guide for Depression, Anxiety Disorders, Early Psychosis, and Substance Use Disorders
Fishbone Diagram Tool: Cause and Effect Template
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1373
- Published Date
- 2016
- Description
- "Use this template to create a Fishbone diagram."
- Corporate Author
- Health Quality Ontario
- Published Date
- 2016
- Topics
- Quality Improvement
- Resource Type
- Guide
- File Type
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
- Description
- Use this template to create a Fishbone diagram.
GPSC Supports for Team Based Care - Overview
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1607
- Published Date
- 2022
- Description
- "This document provides a brief overview of all the supports offered by the GPSC to support the transition of primary care practices to team based care."
- Corporate Author
- General Practice Services Committee
- Published Date
- 2022
- Topics
- Team-Based Care
- Resource Type
- Summary
- File Type
- Description
- This document provides a brief overview of all the supports offered by the GPSC to support the transition of primary care practices to team based care.
How to Write a SMART Goal
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1360
- Published Date
- 2012-12-24
- Link to File
- https://www.youtube.com/watch?v=0Mi9_XEXQqc
- Description
- "A quick explanation of how to write a SMART Goal."
- Corporate Author
- Project Smart
- Published Date
- 2012-12-24
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=0Mi9_XEXQqc
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/defining-aim
- Description
- A quick explanation of how to write a SMART Goal.
Implementing and Sustaining Changes
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1383
- Published Date
- 2016
- Link to File
- http://www.hqontario.ca/Portals/0/Documents/qi/qi-implementing-and-sustaining-changes-primer-en.pdf
- Description
- "This document outlines some of the important considerations and can be used along with the instruction sheet to ensure the best chances of success"
- Corporate Author
- Health Quality Ontario
- Published Date
- 2016
- Topics
- Quality Improvement
- Resource Type
- Guide
- File Type
- Link to File
- http://www.hqontario.ca/Portals/0/Documents/qi/qi-implementing-and-sustaining-changes-primer-en.pdf
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/implementing-spreading-changes
- Description
- This document outlines some of the important considerations and can be used along with the instruction sheet to ensure the best chances of success
Integrating Nurses into Practice: Transition Stage (Executive Summary)
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1559
- Division
- Central Okanagan Division of Family Practice
- Published Date
- 2020-11
- Link to File
- /media/divresources/CODFP_NiPCP_ExecutiveSummary.pdf
- Description
- "Processes and initial outcomes from onboarding and integrating nurses into family practices."
- Division
- Central Okanagan Division of Family Practice
- Corporate Author
- General Practice Services Committee
- Central Okanagan Division of Family Practice
- Published Date
- 2020-11
- Resource Type
- Summary
- File Type
- Link to File
- /media/divresources/CODFP_NiPCP_ExecutiveSummary.pdf
- Description
- Processes and initial outcomes from onboarding and integrating nurses into family practices.
Leadership in Quality Improvement
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1339
- Published Date
- 2014-08-20
- Description
- "This recorded webinar lasting 24 minutes is presented by Liz Lamb specifically for the Divisions, and looks at a high level role of Leadership in Quality improvement."
- Personal Author
- Liz Lamb
- Published Date
- 2014-08-20
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/leadership-qi
- Recording Length
- 24min 4sec
- Description
- This recorded webinar lasting 24 minutes is presented by Liz Lamb specifically for the Divisions, and looks at a high level role of Leadership in Quality improvement.
Measurement for Improvement
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1363
- Published Date
- 2013-02-13
- Link to File
- https://www.youtube.com/watch?v=Za1o77jAnbw
- Description
- "This video Mike explains the seven steps to measurement for improvement"
- Corporate Author
- NHS Institute for Innovation and Improvement
- Personal Author
- Mike Davidge
- Published Date
- 2013-02-13
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=Za1o77jAnbw
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-measurement-plan
- Recording Length
- 9min, 52sec
- Description
- This video Mike explains the seven steps to measurement for improvement
Measurement for Quality Improvement
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1367
- Published Date
- 2013
- Description
- "This is a workbook which walks through quality improvement measurement."
- Corporate Author
- Health Quality Ontario
- Published Date
- 2013
- Topics
- Quality Improvement
- Resource Type
- Guide
- File Type
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-measurement-plan
- Description
- This is a workbook which walks through quality improvement measurement.
Measuring Improvement
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1364
- Published Date
- 2014-06-12
- Link to File
- https://www.youtube.com/watch?v=NzdT0oDQsBM
- Description
- "This video talks about how do we measure improvement?"
- Corporate Author
- ImpactBC
- Published Date
- 2014-06-12
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=NzdT0oDQsBM
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-measurement-plan
- Recording Length
- 2min, 29sec
- Description
- This video talks about how do we measure improvement?
Navigating the Team-Based Care Journey - Guide to GPSC TBC Resources
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1611
- Published Date
- 2022-03
- Description
- "Team-based care is being established by diverse groups such as practices and providers, communities, and health leaders planning primary care networks. This Guide to GPSC TBC Resources is for all audiences interested in developing and implementing TBC. The Guide provides tangible steps and support for all stages throughout the implementation and improvement of TBC, from engaging and exploring, preparing, implementing, and strengthening and sustaining TBC. Resources in the Guide include tools that can be used independently or with training or coaching opportunities described in the Guide."
- Corporate Author
- General Practice Services Committee
- Published Date
- 2022-03
- Topics
- Team-Based Care
- Resource Type
- Guide
- File Type
- Description
- Team-based care is being established by diverse groups such as practices and providers, communities, and health leaders planning primary care networks. This Guide to GPSC TBC Resources is for all audiences interested in developing and implementing TBC. The Guide provides tangible steps and support for all stages throughout the implementation and improvement of TBC, from engaging and exploring, preparing, implementing, and strengthening and sustaining TBC. Resources in the Guide include tools that can be used independently or with training or coaching opportunities described in the Guide.
Nurses in Primary Care: Four Experiences Across BC - Pre-Session Reading Material
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1114
- Health Authority
- Fraser
- Interior
- Vancouver Coastal
- Division
- Central Okanagan Division of Family Practice
- Powell River Division of Family Practice
- Kootenay Boundary Division of Family Practice
- White Rock South Surrey Division of Family Practice
- Published Date
- 2018-04-17
- Description
- "A pre-reading summary of the Nurses in Primary Care: Four Experiences Across BC session at the GPSC Summit 2018."
- Health Authority
- Fraser
- Interior
- Vancouver Coastal
- Division
- Central Okanagan Division of Family Practice
- Powell River Division of Family Practice
- Kootenay Boundary Division of Family Practice
- White Rock South Surrey Division of Family Practice
- Corporate Author
- General Practice Services Committee
- Published Date
- 2018-04-17
- Event
- GPSC Summit 2018
- Workshop
- Nurses in Primary Care: Four Experiences Across BC
- Resource Type
- Summary
- File Type
- Description
- A pre-reading summary of the Nurses in Primary Care: Four Experiences Across BC session at the GPSC Summit 2018.
Pathway To Partnership: Aboriginal Crisis Response
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource903
- Health Authority
- Interior
- Division
- South Okanagan Similkameen Division of Family Practice
- Published Date
- 2017
- Link to File
- https://www.youtube.com/watch?v=4dl4lYmCK_U
- Description
- "A video about coming together to improve aboriginal child and youth mental health in the South Okanagan Similkameen. Partners involved in the project: Okanagan Nation Alliance"
- "Penticton Indian Band"
- "Osoyoos Indian Band"
- " Upper Similkameen Indian Band"
- " Lower Similkameen Indian Band"
- " Abbotsford Division of Family Practice"
- " Ministry of Children and Family Development"
- " Interior Health Authority"
- " South Okanagan Similkameen Division of Family Practice"
- " Emergency and Family Physicians"
- Health Authority
- Interior
- Division
- South Okanagan Similkameen Division of Family Practice
- Corporate Author
- South Okanagan Similkameen Division of Family Practice
- Published Date
- 2017
- Resource Type
- Video Recording
- Link to File
- https://www.youtube.com/watch?v=4dl4lYmCK_U
- Recording Length
- 11m 36s
- Description
- A video about coming together to improve aboriginal child and youth mental health in the South Okanagan Similkameen. Partners involved in the project: Okanagan Nation Alliance
- Penticton Indian Band
- Osoyoos Indian Band
- Upper Similkameen Indian Band
- Lower Similkameen Indian Band
- Abbotsford Division of Family Practice
- Ministry of Children and Family Development
- Interior Health Authority
- South Okanagan Similkameen Division of Family Practice
- Emergency and Family Physicians
Patient, Family, Caregiver and Public Engagement Planning Guide 2018
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1156
- Description
- "This guide contains best practices, rationale, tools and resources for doing engagements with patients, their families and caregivers."
- Corporate Author
- Ministry of Health
- Topics
- Engagement
- PMH Attributes: TBC Toolkit - Additional Resources
- Team-Based Care
- Patient Medical Home
- Resource Type
- Guide
- File Type
- Originating web page
- https://www2.gov.bc.ca/gov/content/health/about-bc-s-health-care-system/partners/patients
- Description
- This guide contains best practices, rationale, tools and resources for doing engagements with patients, their families and caregivers.
Patient Medical Home in rural communities: What are the realities?
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1026
- Health Authority
- Vancouver Coastal
- Division
- Campbell River and District Division of Family Practice
- Published Date
- 2017-06-20
- Link to File
- /media/divresources/Rural_CR_Mat.mp4
- Description
- " Campbell River Maternity Clinic's video presentation at the Patient Medical Home in rural communities: What are the realities? session at the GPSC Spring Summit 2017."
- Health Authority
- Vancouver Coastal
- Division
- Campbell River and District Division of Family Practice
- Corporate Author
- Campbell River Maternity Clinic
- Published Date
- 2017-06-20
- Topics
- Patient-Centred Care
- Rural
- Telehealth
- Team-Based Care
- Maternity Care
- Community Engagement
- Patient Medical Home
- Event
- GPSC Spring Summit 2017
- Workshop
- Patient Medical Home in rural communities: What are the realities?
- Resource Type
- Video Recording
- File Type
- MP4
- Link to File
- /media/divresources/Rural_CR_Mat.mp4
- Recording Length
- 07min 26sec
- Description
- Campbell River Maternity Clinic's video presentation at the Patient Medical Home in rural communities: What are the realities? session at the GPSC Spring Summit 2017.