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- Published Date
- 2011-11-14
- Link to File
- https://www.youtube.com/watch?v=FXjLeFQFPAQ
- Description
- "A video presentation on how to use the 5 Whys to discover the root causes underlying an issue."
- Corporate Author
- 2020 Delivery Academy
- Published Date
- 2011-11-14
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=FXjLeFQFPAQ
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
- Recording Length
- 4min, 7sec
- Description
- A video presentation on how to use the 5 Whys to discover the root causes underlying an issue.
Boundary Proof of Concept Patient Medical Home/ Primary Care Network: A summary of evaluation findings
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1179
- Health Authority
- Interior
- Division
- Kootenay Boundary Division of Family Practice
- Published Date
- 2019-01-08
- Link to File
- /media/divresources/BoundaryPoCProvincialSummary.pdf
- Description
- "The document was provided during the GPSC Patient Medical Home Evaluation Webinar. It draws on the GPSC case study of the Boundary PoC in 2018."
- Health Authority
- Interior
- Division
- Kootenay Boundary Division of Family Practice
- Corporate Author
- General Practice Services Committee
- Kootenay Boundary Division of Family Practice
- Published Date
- 2019-01-08
- Event
- GPSC Patient Medical Home Evaluation Webinar
- Resource Type
- Summary
- File Type
- Link to File
- /media/divresources/BoundaryPoCProvincialSummary.pdf
- Description
- The document was provided during the GPSC Patient Medical Home Evaluation Webinar. It draws on the GPSC case study of the Boundary PoC in 2018.
Burnaby DoFP Neighbourhood Networks Case Study - Executive Summary
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1605
- Division
- Burnaby Division of Family Practice
- Published Date
- 2022-02
- Description
- "This document is the executive summary of the Burnaby DoFP Neighbourhood Networks case study. As part of GPSC commitment to the development of physician networks as a key component of primary care system change, the Burnaby DoFP Neighborhood Network case study explores the development and implementation of three neighborhood networks in Burnaby. The creation of neighborhood networks in Burnaby was prompted by family physicians who recognized the need to bring together family physicians from across local communities to increase their interconnectedness, provide opportunities for local Primary Care Network planning, and enable methods for sharing care with each other with the goal of improving patient access to medical care across Burnaby. Burnaby’s neighborhood networks have supported family physicians to connect socially, learn from each other, identify options for locum coverage and after-hours care, and support referrals to specialist care throughout the networks. Key outcomes: family physicians were able to increase patients’ access to care by referring patients to their family physician peers, expanding their use of locums, working on the development of an Urgent and Primary Care Clinic, and procuring additional healthcare resources for the neighborhood networks. A discussion of the neighborhood network's future goals and next steps is included."
- Division
- Burnaby Division of Family Practice
- Corporate Author
- General Practice Services Committee
- Published Date
- 2022-02
- Resource Type
- Summary
- File Type
- Description
- This document is the executive summary of the Burnaby DoFP Neighbourhood Networks case study. As part of GPSC commitment to the development of physician networks as a key component of primary care system change, the Burnaby DoFP Neighborhood Network case study explores the development and implementation of three neighborhood networks in Burnaby. The creation of neighborhood networks in Burnaby was prompted by family physicians who recognized the need to bring together family physicians from across local communities to increase their interconnectedness, provide opportunities for local Primary Care Network planning, and enable methods for sharing care with each other with the goal of improving patient access to medical care across Burnaby. Burnaby’s neighborhood networks have supported family physicians to connect socially, learn from each other, identify options for locum coverage and after-hours care, and support referrals to specialist care throughout the networks. Key outcomes: family physicians were able to increase patients’ access to care by referring patients to their family physician peers, expanding their use of locums, working on the development of an Urgent and Primary Care Clinic, and procuring additional healthcare resources for the neighborhood networks. A discussion of the neighborhood network's future goals and next steps is included.
Divisions Learning Session 2019 - Event Summary
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1325
- Published Date
- 2019-04-05
- Description
- "The event summary from the Divisions Learning Session 2019. This document captures the key themes and highlights of the event, how it could be improved and next steps for Divisions."
- Corporate Author
- General Practice Services Committee
- Published Date
- 2019-04-05
- Event
- Divisions Learning Session 2019
- Resource Type
- Summary
- File Type
- Description
- The event summary from the Divisions Learning Session 2019. This document captures the key themes and highlights of the event, how it could be improved and next steps for Divisions.
- Published Date
- 2011-11-10
- Link to File
- https://www.youtube.com/watch?v=A2491BJcyXA
- Description
- "This video is about Key Driver Diagram and how you use it to define the system by showing the factors that cause the outcomes."
- Corporate Author
- IHI Open School
- Published Date
- 2011-11-10
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=A2491BJcyXA
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/identifying-possible-changes-using-driver-diagram
- Recording Length
- 6min, 22sec
- Description
- This video is about Key Driver Diagram and how you use it to define the system by showing the factors that cause the outcomes.
Executive Summary - Boundary Proof of Concept PMH/PCN
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1492
- Health Authority
- Interior
- Division
- Kootenay Boundary Division of Family Practice
- Published Date
- 2019-02-07
- Description
- "This is the executive summary of a three year project in the Boundary area of BC which began in 2016 to support the implementation of PMHs in five medical clinics, and the creation of a PCN connecting them and the health authority."
- Health Authority
- Interior
- Division
- Kootenay Boundary Division of Family Practice
- Corporate Author
- General Practice Services Committee
- Published Date
- 2019-02-07
- Resource Type
- Summary
- File Type
- Description
- This is the executive summary of a three year project in the Boundary area of BC which began in 2016 to support the implementation of PMHs in five medical clinics, and the creation of a PCN connecting them and the health authority.
Executive Summary - Early Findings on Collaboration to Foster Family Practice Networks
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1490
- Health Authority
- Interior
- Division
- Thompson Region Division of Family Practice
- Published Date
- 2019-02
- Link to File
- /media/divresources/FinalReport_CollaborationtoFosterFPnetworksThompsonRegion_PMHCaseStudy_ExecutiveSummary.pdf
- Description
- "This is an executive summary on the early findings on collaboration to foster family practice networks, and provides recommendations to further enable family practice networking."
- Health Authority
- Interior
- Division
- Thompson Region Division of Family Practice
- Corporate Author
- General Practice Services Committee
- Published Date
- 2019-02
- Resource Type
- Summary
- File Type
- Link to File
- /media/divresources/FinalReport_CollaborationtoFosterFPnetworksThompsonRegion_PMHCaseStudy_ExecutiveSummary.pdf
- Description
- This is an executive summary on the early findings on collaboration to foster family practice networks, and provides recommendations to further enable family practice networking.
Executive Summary - Exploring the Role of Collaborative Structures of Vancouver Island
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1493
- Health Authority
- Island
- Division
- Campbell River and District Division of Family Practice
- Comox Valley Division of Family Practice
- Cowichan Valley Division of Family Practice
- Nanaimo Division of Family Practice
- Oceanside Division of Family Practice
- Rural and Remote Division of Family Practice
- South Island Division of Family Practice
- Victoria Division of Family Practice
- Published Date
- 2019-01
- Link to File
- /media/divresources/ExploringtheRoleofCollaborativestructuresonVancouverIsland_ExecutiveSummary.pdf
- Description
- "This document provides a summary of the overall case study: Exploring the Role of Collaborative Structures of Vancouver Island."
- Health Authority
- Island
- Division
- Campbell River and District Division of Family Practice
- Comox Valley Division of Family Practice
- Cowichan Valley Division of Family Practice
- Nanaimo Division of Family Practice
- Oceanside Division of Family Practice
- Rural and Remote Division of Family Practice
- South Island Division of Family Practice
- Victoria Division of Family Practice
- Corporate Author
- General Practice Services Committee
- Published Date
- 2019-01
- Resource Type
- Summary
- File Type
- Link to File
- /media/divresources/ExploringtheRoleofCollaborativestructuresonVancouverIsland_ExecutiveSummary.pdf
- Description
- This document provides a summary of the overall case study: Exploring the Role of Collaborative Structures of Vancouver Island.
Executive Summary - Pender Harbour Case Study
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1491
- Health Authority
- Vancouver Coastal
- Division
- Sunshine Coast Division of Family Practice
- Published Date
- 2018-11
- Description
- "The case study was commissioned by the GPSC Evaluation Team in consultation with the Sunshine Coast Division of Family Practice, and with the support of the Pender Harbour Health Centre. The case study documented various information including the status and operations of the centre, and the growing partnership between the centre and the division. This is a summary of the overall case study."
- Health Authority
- Vancouver Coastal
- Division
- Sunshine Coast Division of Family Practice
- Corporate Author
- General Practice Services Committee
- Published Date
- 2018-11
- Resource Type
- Summary
- File Type
- Description
- The case study was commissioned by the GPSC Evaluation Team in consultation with the Sunshine Coast Division of Family Practice, and with the support of the Pender Harbour Health Centre. The case study documented various information including the status and operations of the centre, and the growing partnership between the centre and the division. This is a summary of the overall case study.
GPSC Summit 2018 Event Summary
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1117
- Published Date
- 2018-05-14
- Link to File
- /media/divresources/GPSC_Summit_Summary.pdf
- Description
- "The event summary from the GPSC Summit 2018. This document captures the highlights of the event, and finishes with a message from the GPSC Co-chairs about the future of primary care in BC."
- Corporate Author
- General Practice Services Committee
- Published Date
- 2018-05-14
- Event
- GPSC Summit 2018
- Resource Type
- Summary
- File Type
- Link to File
- /media/divresources/GPSC_Summit_Summary.pdf
- Description
- The event summary from the GPSC Summit 2018. This document captures the highlights of the event, and finishes with a message from the GPSC Co-chairs about the future of primary care in BC.
How to Write a SMART Goal
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1360
- Published Date
- 2012-12-24
- Link to File
- https://www.youtube.com/watch?v=0Mi9_XEXQqc
- Description
- "A quick explanation of how to write a SMART Goal."
- Corporate Author
- Project Smart
- Published Date
- 2012-12-24
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=0Mi9_XEXQqc
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/defining-aim
- Description
- A quick explanation of how to write a SMART Goal.
Leadership in Quality Improvement
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1339
- Published Date
- 2014-08-20
- Description
- "This recorded webinar lasting 24 minutes is presented by Liz Lamb specifically for the Divisions, and looks at a high level role of Leadership in Quality improvement."
- Personal Author
- Liz Lamb
- Published Date
- 2014-08-20
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/leadership-qi
- Recording Length
- 24min 4sec
- Description
- This recorded webinar lasting 24 minutes is presented by Liz Lamb specifically for the Divisions, and looks at a high level role of Leadership in Quality improvement.
Measurement for Improvement
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1363
- Published Date
- 2013-02-13
- Link to File
- https://www.youtube.com/watch?v=Za1o77jAnbw
- Description
- "This video Mike explains the seven steps to measurement for improvement"
- Corporate Author
- NHS Institute for Innovation and Improvement
- Personal Author
- Mike Davidge
- Published Date
- 2013-02-13
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=Za1o77jAnbw
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-measurement-plan
- Recording Length
- 9min, 52sec
- Description
- This video Mike explains the seven steps to measurement for improvement
Measuring Improvement
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1364
- Published Date
- 2014-06-12
- Link to File
- https://www.youtube.com/watch?v=NzdT0oDQsBM
- Description
- "This video talks about how do we measure improvement?"
- Corporate Author
- ImpactBC
- Published Date
- 2014-06-12
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=NzdT0oDQsBM
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-measurement-plan
- Recording Length
- 2min, 29sec
- Description
- This video talks about how do we measure improvement?
New GPSC Incentives: Supporting Patient Medical Homes and Primary Care Networks - Summary
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1101
- Published Date
- 2018-04-16
- Description
- "A summary from the GPSC Summit 2018 on the new incentives support Patient Medical Homes and Primary Care Networks."
- Corporate Author
- General Practice Services Committee
- Published Date
- 2018-04-16
- Event
- GPSC Summit 2018
- Workshop
- New GPSC Incentives: Supporting Patient Medical Homes and Primary Care Networks
- Resource Type
- Summary
- File Type
- Description
- A summary from the GPSC Summit 2018 on the new incentives support Patient Medical Homes and Primary Care Networks.
Pathway To Partnership: Aboriginal Crisis Response
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource903
- Health Authority
- Interior
- Division
- South Okanagan Similkameen Division of Family Practice
- Published Date
- 2017
- Link to File
- https://www.youtube.com/watch?v=4dl4lYmCK_U
- Description
- "A video about coming together to improve aboriginal child and youth mental health in the South Okanagan Similkameen. Partners involved in the project: Okanagan Nation Alliance"
- "Penticton Indian Band"
- "Osoyoos Indian Band"
- " Upper Similkameen Indian Band"
- " Lower Similkameen Indian Band"
- " Abbotsford Division of Family Practice"
- " Ministry of Children and Family Development"
- " Interior Health Authority"
- " South Okanagan Similkameen Division of Family Practice"
- " Emergency and Family Physicians"
- Health Authority
- Interior
- Division
- South Okanagan Similkameen Division of Family Practice
- Corporate Author
- South Okanagan Similkameen Division of Family Practice
- Published Date
- 2017
- Resource Type
- Video Recording
- Link to File
- https://www.youtube.com/watch?v=4dl4lYmCK_U
- Recording Length
- 11m 36s
- Description
- A video about coming together to improve aboriginal child and youth mental health in the South Okanagan Similkameen. Partners involved in the project: Okanagan Nation Alliance
- Penticton Indian Band
- Osoyoos Indian Band
- Upper Similkameen Indian Band
- Lower Similkameen Indian Band
- Abbotsford Division of Family Practice
- Ministry of Children and Family Development
- Interior Health Authority
- South Okanagan Similkameen Division of Family Practice
- Emergency and Family Physicians
Patient Medical Home in rural communities: What are the realities? - Video
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1009
- Health Authority
- Interior
- Division
- Kootenay Boundary Division of Family Practice
- Published Date
- 2017-06-20
- Link to File
- https://youtu.be/SKHfIm1f8gs
- Description
- "Dr. David Merry's video presentation at the Patient Medical Home in rural communities: What are the realities? session at the GPSC Spring Summit 2017."
- Health Authority
- Interior
- Division
- Kootenay Boundary Division of Family Practice
- Personal Author
- Dr. David Merry
- Published Date
- 2017-06-20
- Event
- GPSC Spring Summit 2017
- Workshop
- Patient Medical Home in rural communities: What are the realities?
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://youtu.be/SKHfIm1f8gs
- Recording Length
- 13min 25sec
- Description
- Dr. David Merry's video presentation at the Patient Medical Home in rural communities: What are the realities? session at the GPSC Spring Summit 2017.
Patient Medical Home in rural communities: What are the realities? - Video
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1013
- Published Date
- 2017-06-20
- Link to File
- https://youtu.be/JJNaUUt1ZLw
- Description
- "Doug Blackie's video presentation at the Patient Medical Home in rural communities: What are the realities? session at the GPSC Spring Summit 2017."
- Personal Author
- Doug Blackie
- Published Date
- 2017-06-20
- Event
- GPSC Spring Summit 2017
- Workshop
- Patient Medical Home in rural communities: What are the realities?
- Resource Type
- Video Recording
- Link to File
- https://youtu.be/JJNaUUt1ZLw
- Recording Length
- 7min 13 sec
- Description
- Doug Blackie's video presentation at the Patient Medical Home in rural communities: What are the realities? session at the GPSC Spring Summit 2017.
PCN Governance Structure - North Peace
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1631
- Description
- "This document shows an example of a PCN governance structure. It was created by the North Peace PCN and can be used as a guide or template by other PCNs."
- Personal Author
- North Peace PCN
- Resource Type
- Summary
- File Type
- Description
- This document shows an example of a PCN governance structure. It was created by the North Peace PCN and can be used as a guide or template by other PCNs.
PDSA in Everyday Life
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1382
- Published Date
- 2012-03-28
- Link to File
- https://www.youtube.com/watch?v=_-ceS9Ta820
- Description
- "A presentation describing PDSA."
- Corporate Author
- IHI Open School
- Published Date
- 2012-03-28
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=_-ceS9Ta820
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/testing-change-ideas-using-pdsa-cycles
- Description
- A presentation describing PDSA.