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5 Whys

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1375

Published Date: 2011-11-14

Link to File: https://www.youtube.com/watch?v=FXjLeFQFPAQ

Description: "A video presentation on how to use the 5 Whys to discover the root causes underlying an issue."

Corporate Author: 2020 Delivery Academy

Published Date: 2011-11-14

Topics: Quality Improvement

Resource Type: Video Recording

File Type: Web page

Link to File: https://www.youtube.com/watch?v=FXjLeFQFPAQ

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis

Recording Length: 4min, 7sec

Description: A video presentation on how to use the 5 Whys to discover the root causes underlying an issue.

Boundary Proof of Concept Patient Medical Home/ Primary Care Network: A summary of evaluation findings

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1179

Health Authority: Interior

Division: Kootenay Boundary Division of Family Practice

Published Date: 2019-01-08

Link to File: /media/divresources/BoundaryPoCProvincialSummary.pdf

Description: "The document was provided during the GPSC Patient Medical Home Evaluation Webinar. It draws on the GPSC case study of the Boundary PoC in 2018."

Health Authority: Interior

Division: Kootenay Boundary Division of Family Practice

Corporate Author: General Practice Services Committee; Kootenay Boundary Division of Family Practice

Published Date: 2019-01-08

Topics: Patient Medical Home; Primary Care Network; Evaluation

Event: GPSC Patient Medical Home Evaluation Webinar

Resource Type: Summary

File Type: Pdf

Link to File: /media/divresources/BoundaryPoCProvincialSummary.pdf

Description: The document was provided during the GPSC Patient Medical Home Evaluation Webinar. It draws on the GPSC case study of the Boundary PoC in 2018.

Burnaby DoFP Neighbourhood Networks Case Study - Executive Summary

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1605

Division: Burnaby Division of Family Practice

Published Date: 2022-02

Link to File: /media/divresources/BurnabyDoFP_NeighborhoodNetworksCaseStudy_Executive_Summary.pdf

Description: "This document is the executive summary of the Burnaby DoFP Neighbourhood Networks case study. As part of GPSC commitment to the development of physician networks as a key component of primary care system change, the Burnaby DoFP Neighborhood Network case study explores the development and implementation of three neighborhood networks in Burnaby. The creation of neighborhood networks in Burnaby was prompted by family physicians who recognized the need to bring together family physicians from across local communities to increase their interconnectedness, provide opportunities for local Primary Care Network planning, and enable methods for sharing care with each other with the goal of improving patient access to medical care across Burnaby. Burnaby’s neighborhood networks have supported family physicians to connect socially, learn from each other, identify options for locum coverage and after-hours care, and support referrals to specialist care throughout the networks. Key outcomes: family physicians were able to increase patients’ access to care by referring patients to their family physician peers, expanding their use of locums, working on the development of an Urgent and Primary Care Clinic, and procuring additional healthcare resources for the neighborhood networks. A discussion of the neighborhood network's future goals and next steps is included."

Division: Burnaby Division of Family Practice

Corporate Author: General Practice Services Committee

Published Date: 2022-02

Topics: Primary Care Network; Patient Medical Home; Evaluation

Resource Type: Summary

File Type: Pdf

Link to File: /media/divresources/BurnabyDoFP_NeighborhoodNetworksCaseStudy_Executive_Summary.pdf

Description: This document is the executive summary of the Burnaby DoFP Neighbourhood Networks case study. As part of GPSC commitment to the development of physician networks as a key component of primary care system change, the Burnaby DoFP Neighborhood Network case study explores the development and implementation of three neighborhood networks in Burnaby. The creation of neighborhood networks in Burnaby was prompted by family physicians who recognized the need to bring together family physicians from across local communities to increase their interconnectedness, provide opportunities for local Primary Care Network planning, and enable methods for sharing care with each other with the goal of improving patient access to medical care across Burnaby. Burnaby’s neighborhood networks have supported family physicians to connect socially, learn from each other, identify options for locum coverage and after-hours care, and support referrals to specialist care throughout the networks. Key outcomes: family physicians were able to increase patients’ access to care by referring patients to their family physician peers, expanding their use of locums, working on the development of an Urgent and Primary Care Clinic, and procuring additional healthcare resources for the neighborhood networks. A discussion of the neighborhood network's future goals and next steps is included.

Development Evaluation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1342

Published Date: 2015-01

Link to File: https://www.youtube.com/watch?v=EmZ2mVP_0ug&feature=youtu.be

Description: "This video introduces Developmental Evaluation, talks about what this approach means, how it can be used, and in what settings it is most appropriate."

Personal Author: Jamie Gamble

Published Date: 2015-01

Topics: Evaluation

Resource Type: Video Recording

File Type: Web page

Link to File: https://www.youtube.com/watch?v=EmZ2mVP_0ug&feature=youtu.be

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-evaluation-planframework

Recording Length: 1hour, 30min and 50sec

Description: This video introduces Developmental Evaluation, talks about what this approach means, how it can be used, and in what settings it is most appropriate.

Driver Diagrams

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1376

Published Date: 2011-11-10

Link to File: https://www.youtube.com/watch?v=A2491BJcyXA

Description: "This video is about Key Driver Diagram and how you use it to define the system by showing the factors that cause the outcomes."

Corporate Author: IHI Open School

Published Date: 2011-11-10

Topics: Quality Improvement

Resource Type: Video Recording

File Type: Web page

Link to File: https://www.youtube.com/watch?v=A2491BJcyXA

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/identifying-possible-changes-using-driver-diagram

Recording Length: 6min, 22sec

Description: This video is about Key Driver Diagram and how you use it to define the system by showing the factors that cause the outcomes.

Executive Summary - Boundary Proof of Concept PMH/PCN

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1492

Health Authority: Interior

Division: Kootenay Boundary Division of Family Practice

Published Date: 2019-02-07

Link to File: /media/divresources/BoundaryPocCaseStudyFinal_Executive_Summary.pdf

Description: "This is the executive summary of a three year project in the Boundary area of BC which began in 2016 to support the implementation of PMHs in five medical clinics, and the creation of a PCN connecting them and the health authority."

Health Authority: Interior

Division: Kootenay Boundary Division of Family Practice

Corporate Author: General Practice Services Committee

Published Date: 2019-02-07

Topics: Patient Medical Home; Primary Care Network; Primary Care; Evaluation

Resource Type: Summary

File Type: Pdf

Link to File: /media/divresources/BoundaryPocCaseStudyFinal_Executive_Summary.pdf

Description: This is the executive summary of a three year project in the Boundary area of BC which began in 2016 to support the implementation of PMHs in five medical clinics, and the creation of a PCN connecting them and the health authority.

Executive Summary - Early Findings on Collaboration to Foster Family Practice Networks

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1490

Health Authority: Interior

Division: Thompson Region Division of Family Practice

Published Date: 2019-02

Link to File: /media/divresources/FinalReport_CollaborationtoFosterFPnetworksThompsonRegion_PMHCaseStudy_ExecutiveSummary.pdf

Description: "This is an executive summary on the early findings on collaboration to foster family practice networks, and provides recommendations to further enable family practice networking."

Health Authority: Interior

Division: Thompson Region Division of Family Practice

Corporate Author: General Practice Services Committee

Published Date: 2019-02

Topics: Patient Medical Home; Primary Care Network; Primary Care; Evaluation

Resource Type: Summary

File Type: Pdf

Link to File: /media/divresources/FinalReport_CollaborationtoFosterFPnetworksThompsonRegion_PMHCaseStudy_ExecutiveSummary.pdf

Description: This is an executive summary on the early findings on collaboration to foster family practice networks, and provides recommendations to further enable family practice networking.

Executive Summary - Exploring the Role of Collaborative Structures of Vancouver Island

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1493

Health Authority: Island

Division: Campbell River and District Division of Family Practice; Comox Valley Division of Family Practice; Cowichan Valley Division of Family Practice; Nanaimo Division of Family Practice; Oceanside Division of Family Practice; Rural and Remote Division of Family Practice; South Island Division of Family Practice; Victoria Division of Family Practice

Published Date: 2019-01

Link to File: /media/divresources/ExploringtheRoleofCollaborativestructuresonVancouverIsland_ExecutiveSummary.pdf

Description: "This document provides a summary of the overall case study: Exploring the Role of Collaborative Structures of Vancouver Island."

Health Authority: Island

Division: Campbell River and District Division of Family Practice; Comox Valley Division of Family Practice; Cowichan Valley Division of Family Practice; Nanaimo Division of Family Practice; Oceanside Division of Family Practice; Rural and Remote Division of Family Practice; South Island Division of Family Practice; Victoria Division of Family Practice

Corporate Author: General Practice Services Committee

Published Date: 2019-01

Topics: Patient Medical Home; Primary Care Network; Primary Care; Evaluation

Resource Type: Summary

File Type: Pdf

Link to File: /media/divresources/ExploringtheRoleofCollaborativestructuresonVancouverIsland_ExecutiveSummary.pdf

Description: This document provides a summary of the overall case study: Exploring the Role of Collaborative Structures of Vancouver Island.

A GP for Me Celebration: Evaluation Overview - Talking Notes

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1446

Program: A GP for Me

Published Date: 2016-11-28

Link to File: /media/divresources/A_GP_for_Me_Duncan_Ooms.pdf

Description: "This document was used during the GPSC Summit 2016. They were the talking notes for Dr. Duncan & Shana Ooms."

Program: A GP for Me

Corporate Author: Ministry of Health; General Practice Services Committee

Personal Author: Dr. Fiona Duncan; Shana Ooms

Published Date: 2016-11-28

Topics: Evaluation; Primary Care

Event: GPSC Summit 2016

Resource Type: Summary

File Type: Pdf

Link to File: /media/divresources/A_GP_for_Me_Duncan_Ooms.pdf

Description: This document was used during the GPSC Summit 2016. They were the talking notes for Dr. Duncan & Shana Ooms.

GPSC Patient Medical Home Evaluation - Webinar Recording

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1173

Health Authority: Interior; Fraser; Vancouver Coastal

Division: East Kootenay Division of Family Practice; Mission Division of Family Practice; North Shore Division of Family Practice; Kootenay Boundary Division of Family Practice; Rural and Remote Division of Family Practice

Published Date: 2019-01-08

Link to File: https://attendee.gotowebinar.com/recording/5607426134844923906

Description: "The recording of the GPSC Patient Medical Home Evaluation Webinar."

Health Authority: Interior; Fraser; Vancouver Coastal

Division: East Kootenay Division of Family Practice; Mission Division of Family Practice; North Shore Division of Family Practice; Kootenay Boundary Division of Family Practice; Rural and Remote Division of Family Practice

Corporate Author: General Practice Services Committee

Published Date: 2019-01-08

Topics: Evaluation; Patient Medical Home

Event: GPSC Patient Medical Home Evaluation Webinar

Resource Type: Audio Recording; Video Recording

File Type: MP4

Link to File: https://attendee.gotowebinar.com/recording/5607426134844923906

Recording Length: 1hrs 7min 55sec

Description: The recording of the GPSC Patient Medical Home Evaluation Webinar.

How to Write a SMART Goal

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1360

Published Date: 2012-12-24

Link to File: https://www.youtube.com/watch?v=0Mi9_XEXQqc

Description: "A quick explanation of how to write a SMART Goal."

Corporate Author: Project Smart

Published Date: 2012-12-24

Topics: Quality Improvement

Resource Type: Video Recording

File Type: Web page

Link to File: https://www.youtube.com/watch?v=0Mi9_XEXQqc

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/defining-aim

Description: A quick explanation of how to write a SMART Goal.

Introducing Most Significant Change to A GP for Me

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1348

Published Date: 2015-01

Link to File: https://www.youtube.com/watch?v=-c4pwUYhsE4

Description: "This video introduces Most Significant Change as a qualitative evaluation method suitable for evaluation A GP for Me across British Columbia."

Personal Author: Terry Smutylo; Gaelle Bombereau

Published Date: 2015-01

Topics: Evaluation

Resource Type: Video Recording

File Type: Pdf

Link to File: https://www.youtube.com/watch?v=-c4pwUYhsE4

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/evaluation-tools-most-significant-change-sample-survey

Recording Length: 33min, 46sec

Description: This video introduces Most Significant Change as a qualitative evaluation method suitable for evaluation A GP for Me across British Columbia.

Leadership in Quality Improvement

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1339

Published Date: 2014-08-20

Link to File: https://www.youtube.com/watch?v=h2v3j7SJnvU&feature=youtu.be

Description: "This recorded webinar lasting 24 minutes is presented by Liz Lamb specifically for the Divisions, and looks at a high level role of Leadership in Quality improvement."

Personal Author: Liz Lamb

Published Date: 2014-08-20

Topics: Quality Improvement

Resource Type: Video Recording

File Type: Web page

Link to File: https://www.youtube.com/watch?v=h2v3j7SJnvU&feature=youtu.be

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/leadership-qi

Recording Length: 24min 4sec

Description: This recorded webinar lasting 24 minutes is presented by Liz Lamb specifically for the Divisions, and looks at a high level role of Leadership in Quality improvement.

Measurement for Improvement

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1363

Published Date: 2013-02-13

Link to File: https://www.youtube.com/watch?v=Za1o77jAnbw

Description: "This video Mike explains the seven steps to measurement for improvement"

Corporate Author: NHS Institute for Innovation and Improvement

Personal Author: Mike Davidge

Published Date: 2013-02-13

Topics: Quality Improvement

Resource Type: Video Recording

File Type: Web page

Link to File: https://www.youtube.com/watch?v=Za1o77jAnbw

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-measurement-plan

Recording Length: 9min, 52sec

Description: This video Mike explains the seven steps to measurement for improvement

Measuring Improvement

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1364

Published Date: 2014-06-12

Link to File: https://www.youtube.com/watch?v=NzdT0oDQsBM

Description: "This video talks about how do we measure improvement?"

Corporate Author: ImpactBC

Published Date: 2014-06-12

Topics: Quality Improvement

Resource Type: Video Recording

File Type: Web page

Link to File: https://www.youtube.com/watch?v=NzdT0oDQsBM

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-measurement-plan

Recording Length: 2min, 29sec

Description: This video talks about how do we measure improvement?

Pathway To Partnership: Aboriginal Crisis Response

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource903

Health Authority: Interior

Division: South Okanagan Similkameen Division of Family Practice

Program: Divisions of Family Practice; Shared Care

Published Date: 2017

Link to File: https://www.youtube.com/watch?v=4dl4lYmCK_U

Description: "A video about coming together to improve aboriginal child and youth mental health in the South Okanagan Similkameen. Partners involved in the project: Okanagan Nation Alliance"; "Penticton Indian Band"; "Osoyoos Indian Band"; " Upper Similkameen Indian Band"; " Lower Similkameen Indian Band"; " Abbotsford Division of Family Practice"; " Ministry of Children and Family Development"; " Interior Health Authority"; " South Okanagan Similkameen Division of Family Practice"; " Emergency and Family Physicians"

Health Authority: Interior

Division: South Okanagan Similkameen Division of Family Practice

Program: Divisions of Family Practice; Shared Care

Corporate Author: South Okanagan Similkameen Division of Family Practice

Published Date: 2017

Topics: Mental Health and Substance Use; Children and Youth; First Nations

Resource Type: Video Recording

Link to File: https://www.youtube.com/watch?v=4dl4lYmCK_U

Recording Length: 11m 36s

Description: A video about coming together to improve aboriginal child and youth mental health in the South Okanagan Similkameen. Partners involved in the project: Okanagan Nation Alliance; Penticton Indian Band; Osoyoos Indian Band; Upper Similkameen Indian Band; Lower Similkameen Indian Band; Abbotsford Division of Family Practice; Ministry of Children and Family Development; Interior Health Authority; South Okanagan Similkameen Division of Family Practice; Emergency and Family Physicians

Patient Medical Home Evaluation and Action Learning – What Can We Learn About Our Work? - Video

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource967

Health Authority: Interior

Division: South Okanagan Similkameen Division of Family Practice

Published Date: 217-06-20

Link to File: /media/divresources/Evaluation_pathwaytopartnership2017.mp4

Description: " South Okanagan Similkameen pathway to partnership video. Shared suring the Patient Medical Home Evaluation and Action Learning session at the GPSC Spring Summit 2017."

Health Authority: Interior

Division: South Okanagan Similkameen Division of Family Practice

Corporate Author: South Okanagan Similkameen Division of Family Practice

Published Date: 217-06-20

Topics: Meetings and Events; Evaluation; Patient Medical Home

Event: GPSC Spring Summit 2017

Workshop: Patient Medical Home Evaluation and Action Learning – What Can We Learn About Our Work?

Resource Type: Video Recording

File Type: MP4

Link to File: /media/divresources/Evaluation_pathwaytopartnership2017.mp4

Description: South Okanagan Similkameen pathway to partnership video. Shared suring the Patient Medical Home Evaluation and Action Learning session at the GPSC Spring Summit 2017.

Patient Medical Home in rural communities: What are the realities? - Video

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1009

Health Authority: Interior

Division: Kootenay Boundary Division of Family Practice

Published Date: 2017-06-20

Link to File: https://youtu.be/SKHfIm1f8gs

Description: "Dr. David Merry's video presentation at the Patient Medical Home in rural communities: What are the realities? session at the GPSC Spring Summit 2017."

Health Authority: Interior

Division: Kootenay Boundary Division of Family Practice

Personal Author: Dr. David Merry

Published Date: 2017-06-20

Topics: Quality Improvement; Rural; Telehealth; Patient Medical Home

Event: GPSC Spring Summit 2017

Workshop: Patient Medical Home in rural communities: What are the realities?

Resource Type: Video Recording

File Type: Web page

Link to File: https://youtu.be/SKHfIm1f8gs

Recording Length: 13min 25sec

Description: Dr. David Merry's video presentation at the Patient Medical Home in rural communities: What are the realities? session at the GPSC Spring Summit 2017.

Patient Medical Home in rural communities: What are the realities? - Video

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1013

Published Date: 2017-06-20

Link to File: https://youtu.be/JJNaUUt1ZLw

Description: "Doug Blackie's video presentation at the Patient Medical Home in rural communities: What are the realities? session at the GPSC Spring Summit 2017."

Personal Author: Doug Blackie

Published Date: 2017-06-20

Topics: First Nations; Quality Improvement; Rural; Telehealth; Patient Medical Home

Event: GPSC Spring Summit 2017

Workshop: Patient Medical Home in rural communities: What are the realities?

Resource Type: Video Recording

Link to File: https://youtu.be/JJNaUUt1ZLw

Recording Length: 7min 13 sec

Description: Doug Blackie's video presentation at the Patient Medical Home in rural communities: What are the realities? session at the GPSC Spring Summit 2017.

PDSA in Everyday Life

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1382

Published Date: 2012-03-28

Link to File: https://www.youtube.com/watch?v=_-ceS9Ta820

Description: "A presentation describing PDSA."

Corporate Author: IHI Open School

Published Date: 2012-03-28

Topics: Quality Improvement

Resource Type: Video Recording

File Type: Web page

Link to File: https://www.youtube.com/watch?v=_-ceS9Ta820

Originating web page: http://divisionsbc.ca/provincial/resources/assessment-measurement/testing-change-ideas-using-pdsa-cycles

Description: A presentation describing PDSA.

29 public records – page 1 of 2.