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Published Date
2011-11-14
Link to File
https://www.youtube.com/watch?v=FXjLeFQFPAQ
Description
"A video presentation on how to use the 5 Whys to discover the root causes underlying an issue."
Corporate Author
2020 Delivery Academy
Published Date
2011-11-14
Topics
Quality Improvement
Resource Type
Video Recording
File Type
Web page
Link to File
https://www.youtube.com/watch?v=FXjLeFQFPAQ
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
Recording Length
4min, 7sec
Description
A video presentation on how to use the 5 Whys to discover the root causes underlying an issue.
Less detail

Are We There Yet? Our Journey Toward an Interoperable Health System - Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1098
Health Authority
Interior
Vancouver Coastal
Division
Prince George Division of Family Practice
Vancouver Division of Family Practice
Published Date
2018-04-16
Link to File
/media/divresources/Are_we_there_yet_out_journey_to_an_interoperable_health_system.pdf
Description
"A presentation from the GPSC Summit 2018 providing an overview of Provincial, Regional IM/IT progress, challenges, opportunities and next steps on the journey to an integrated system of care."
Health Authority
Interior
Vancouver Coastal
Division
Prince George Division of Family Practice
Vancouver Division of Family Practice
Corporate Author
Doctors of BC
Vancouver Division of Family Practice
Prince George Division of Family Practice
Interior Health Authority
Provincial Health Services Authority (PHSA)
Published Date
2018-04-16
Topics
Technology
EMR
Governance
Event
GPSC Summit 2018
Workshop
Are We There Yet? Our Journey Toward an Interoperable Health System
Resource Type
Presentation
File Type
Pdf
Link to File
/media/divresources/Are_we_there_yet_out_journey_to_an_interoperable_health_system.pdf
Description
A presentation from the GPSC Summit 2018 providing an overview of Provincial, Regional IM/IT progress, challenges, opportunities and next steps on the journey to an integrated system of care.
Less detail

The BC Primary Care Research Network: A Vehicle for Innovation and Transformation - Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1107
Health Authority
Vancouver Coastal
Division
Vancouver Division of Family Practice
Published Date
2018-04-17
Link to File
/media/divresources/BCPHCRN_A_Vehicle_for_Innovation_and_Transformation.pptx
Description
"A presentation from the GPSC Summit 2018 on how divisions, health system partners, health professionals, and patients can get support from BC’s Primary Health Care Research Network to advance their health care innovations."
Health Authority
Vancouver Coastal
Division
Vancouver Division of Family Practice
Corporate Author
Vancouver Division of Family Practice
University of British Columbia (UBC)
Fraser Health Authority
Ministry of Health
Canadian Primary Care Sentinel Surveillance Network
Personal Author
Dr Sabrina Wong Dr Fiona Duncan Shana Ooms Annette Garm
Published Date
2018-04-17
Topics
Primary Care
Patient-Centred Care
EMR
Quality Improvement
Team-Based Care
Technology
Event
GPSC Summit 2018
Workshop
The BC Primary Care Research Network: A Vehicle for Innovation and Transformation
Resource Type
Presentation
File Type
PowerPoint
Link to File
/media/divresources/BCPHCRN_A_Vehicle_for_Innovation_and_Transformation.pptx
Description
A presentation from the GPSC Summit 2018 on how divisions, health system partners, health professionals, and patients can get support from BC’s Primary Health Care Research Network to advance their health care innovations.
Less detail

Boundary Proof of Concept Patient Medical Home/Primary Care Networks - Case Study

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1395
Health Authority
Interior
Division
Kootenay Boundary Division of Family Practice
Published Date
2019/02
Link to File
/media/divresources/BoundaryPoCCaseStudy.pdf
Description
"This case study is broken into the following main sections: 1) overview of case study approach, 2) Overview of Boundary PoC design and implementation, 3) Key outcomes achieved to date, 4) Key Boundary PoC successes, 5) Key enablers of success in the Boundary PoC process, 6) Key Boundary PoC challenges; and 7) Conclusions and recommendations."
Health Authority
Interior
Division
Kootenay Boundary Division of Family Practice
Corporate Author
General Practice Services Committee
Kootenay Boundary Division of Family Practice
Interior Health Authority
Published Date
2019/02
Topics
Evaluation
Patient Medical Home
Primary Care Network
Team-Based Care
Quality Improvement
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/BoundaryPoCCaseStudy.pdf
Description
This case study is broken into the following main sections: 1) overview of case study approach, 2) Overview of Boundary PoC design and implementation, 3) Key outcomes achieved to date, 4) Key Boundary PoC successes, 5) Key enablers of success in the Boundary PoC process, 6) Key Boundary PoC challenges; and 7) Conclusions and recommendations.
Less detail
Program
Practice Support Program
Published Date
2018
Link to File
/media/divresources/PSPTBCTool_Building_Collaborative_Leadership.pdf
Description
"This tool helps teams to identify characteristics of different collaborative leadership approaches and set areas of focus to help them move towards collaborative leadership."
Program
Practice Support Program
Corporate Author
General Practice Services Committee
Published Date
2018
Topics
Team-Based Care
Quality Improvement
Team-Based Care: Implementing Stage
Resource Type
Tool
File Type
Pdf
Link to File
/media/divresources/PSPTBCTool_Building_Collaborative_Leadership.pdf
Description
This tool helps teams to identify characteristics of different collaborative leadership approaches and set areas of focus to help them move towards collaborative leadership.
Less detail
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-capturing-patient-experience-instruction-sheet-en.pdf
Description
"This article describes how to capture the patient experience and it is important"
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Article
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-capturing-patient-experience-instruction-sheet-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/mapping-current-situation
Description
This article describes how to capture the patient experience and it is important
Less detail
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-change-concepts-and-ideas-primer-en.pdf
Description
"This workbook goes into slightly more detail explaining some of the key change concepts"
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Workbook
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-change-concepts-and-ideas-primer-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/changes-concepts-ideas
Description
This workbook goes into slightly more detail explaining some of the key change concepts
Less detail
Published Date
2017-07-26
Link to File
/media/divresources/2017_07_26_GPSC_Upcoming_Incentive_Changes.mp4
Description
"This webinar recording reviews the changes to GPSC incentives that will become effective October 1, 2017 and allows participants to ask questions about billing GPSC incentives"
Corporate Author
General Practice Services Committee
Published Date
2017-07-26
Topics
Billing
Incentive Fee Codes
Patient Medical Home
Team-Based Care
File Type
MP4
Link to File
/media/divresources/2017_07_26_GPSC_Upcoming_Incentive_Changes.mp4
Description
This webinar recording reviews the changes to GPSC incentives that will become effective October 1, 2017 and allows participants to ask questions about billing GPSC incentives
Less detail
Published Date
07-26-2017
Link to File
/media/divresources/Info_webinar_on_changes_to_GPSC_incentives_07262017.pdf
Description
"These webinar slides review the changes to GPSC incentives that will become effective October 1, 2017 and allows participants to ask questions about billing GPSC incentives"
Corporate Author
General Practice Services Committee
Published Date
07-26-2017
Topics
Billing
Incentive Fee Codes
Team-Based Care
Patient Medical Home
File Type
Pdf
Link to File
/media/divresources/Info_webinar_on_changes_to_GPSC_incentives_07262017.pdf
Description
These webinar slides review the changes to GPSC incentives that will become effective October 1, 2017 and allows participants to ask questions about billing GPSC incentives
Less detail
Program
Practice Support Program
Published Date
2018
Link to File
/media/divresources/PSPTBCTool_Collaborative_Leadership_in_Practice.pdf
Description
"This tool helps team members identify their top three collaborative leadership objectives, and consider what strategies, accountability tools, and actions would be required to achieve them."
Program
Practice Support Program
Corporate Author
General Practice Services Committee
Published Date
2018
Topics
Team-Based Care
Quality Improvement
Team-Based Care: Strengthing & Sustaining Stage
Resource Type
Tool
File Type
Pdf
Link to File
/media/divresources/PSPTBCTool_Collaborative_Leadership_in_Practice.pdf
Description
This tool helps team members identify their top three collaborative leadership objectives, and consider what strategies, accountability tools, and actions would be required to achieve them.
Less detail
Program
Practice Support Program
Published Date
2018
Link to File
/media/divresources/PSPTBCTool_Collaborative_Leadership_Priorities.pdf
Description
"This tool helps teams identify and prioritize collaborative leadership objectives (ex: establishing shared goals)."
Program
Practice Support Program
Corporate Author
General Practice Services Committee
Published Date
2018
Topics
Team-Based Care
Quality Improvement
Team-Based Care: Strengthing & Sustaining Stage
Resource Type
Tool
File Type
Pdf
Link to File
/media/divresources/PSPTBCTool_Collaborative_Leadership_Priorities.pdf
Description
This tool helps teams identify and prioritize collaborative leadership objectives (ex: establishing shared goals).
Less detail
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-communication-plan-instruction-sheet-ac-en.pdf
Description
"This instruction sheet describes how to develop and use a communications plan."
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Tip Sheet
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-communication-plan-instruction-sheet-ac-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/implementing-spreading-changes
Description
This instruction sheet describes how to develop and use a communications plan.
Less detail
Health Authority
Island
Division
Comox Valley Division of Family Practice
Published Date
2016
Link to File
/media/divresources/CVFP_AGM_MemberPriorityPresentation.pdf
Description
"A presentation on working better together. It focuses on working with allied health providers, community services, and specialists."
Health Authority
Island
Division
Comox Valley Division of Family Practice
Corporate Author
Comox Valley Division of Family Practice
Published Date
2016
Topics
Engagement
Community Engagement
Patient Medical Home
EMR
Mental Health and Substance Use
Nurse
Nurse Practitioners
Team-Based Care
Primary Care Network
Resource Type
Presentation
File Type
Pdf
Link to File
/media/divresources/CVFP_AGM_MemberPriorityPresentation.pdf
Description
A presentation on working better together. It focuses on working with allied health providers, community services, and specialists.
Less detail
Program
Practice Support Program
Published Date
2018
Link to File
/media/divresources/PSPTBCTool_Conflict_Diagnostic.pdf
Description
"This tool supports team members to discuss potential causes of conflict in changing environments and how these can be managed collaboratively within the team."
Program
Practice Support Program
Corporate Author
General Practice Services Committee
Published Date
2018
Topics
Team-Based Care
Quality Improvement
Team-Based Care: Strengthing & Sustaining Stage
Resource Type
Tool
File Type
Pdf
Link to File
/media/divresources/PSPTBCTool_Conflict_Diagnostic.pdf
Description
This tool supports team members to discuss potential causes of conflict in changing environments and how these can be managed collaboratively within the team.
Less detail

Connecting the Dots on the Practice Support Program: Physician and Regional Support Team Perspectives and Experiences - Rack Card

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1110
Published Date
2018-04-17
Link to File
/media/divresources/Optimize_Your_EMR.pdf
Description
"This rack card was handed out at the GPSC Summit 2018. It provides information on how to optimize one's EMR."
Corporate Author
Practice Support Program
Published Date
2018-04-17
Topics
EMR
Event
GPSC Summit 2018
Workshop
Connecting the Dots on the Practice Support Program: Physician and Regional Support Team Perspectives and Experiences
Resource Type
Rack Card
File Type
Pdf
Link to File
/media/divresources/Optimize_Your_EMR.pdf
Description
This rack card was handed out at the GPSC Summit 2018. It provides information on how to optimize one's EMR.
Less detail
Program
Practice Support Program
Published Date
2018
Link to File
/media/divresources/PSPTBCTool_Constructive_Conflict.pdf
Description
"This tool helps identify ways to support constructive conflict and integrate new approaches into practice."
Program
Practice Support Program
Corporate Author
General Practice Services Committee
Published Date
2018
Topics
Team-Based Care
Quality Improvement
Team-Based Care: Implementing Stage
Resource Type
Tool
File Type
Pdf
Link to File
/media/divresources/PSPTBCTool_Constructive_Conflict.pdf
Description
This tool helps identify ways to support constructive conflict and integrate new approaches into practice.
Less detail

Continuous Quality Improvement Strategies to Optimize your Practice

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1387
Published Date
2013-04-30
Link to File
https://www.healthit.gov/sites/default/files/tools/nlc_continuousqualityimprovementprimer.pdf
Description
"This primer introduces the concept of Continuous Quality Improvement (CQI) and how to implement a variety of CQI strategies."
Corporate Author
National Learning Consortium
Published Date
2013-04-30
Topics
Quality Improvement
Resource Type
Manual
File Type
Pdf
Link to File
https://www.healthit.gov/sites/default/files/tools/nlc_continuousqualityimprovementprimer.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/common-challenges
Description
This primer introduces the concept of Continuous Quality Improvement (CQI) and how to implement a variety of CQI strategies.
Less detail
Program
Practice Support Program
Published Date
2018
Link to File
/media/divresources/PSPTBCTool_Conversation_Guide_with_Patient.pdf
Description
"This tool can help you think through and prepare for a variety of different conversations you may need to have with patients."
Program
Practice Support Program
Corporate Author
General Practice Services Committee
Published Date
2018
Topics
Team-Based Care
Quality Improvement
Team-Based Care: Implementing Stage
Resource Type
Tool
File Type
Pdf
Link to File
/media/divresources/PSPTBCTool_Conversation_Guide_with_Patient.pdf
Description
This tool can help you think through and prepare for a variety of different conversations you may need to have with patients.
Less detail

Doing it Legally – You Need a Common Program Agreement! - Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1100
Published Date
2018-04-16
Link to File
/media/divresources/PCN_Common_Program_Agreement.pdf
Description
"A presentation at the GPSC Summit 2018 about what will guide how interdisciplinary care teams share clinical patient information between primary care clinics and acute care facilities."
Corporate Author
Ministry of Health
Interior Health Authority
Vancouver Coastal Health
Doctors of BC
Personal Author
Alison Pearce Dr Douglas Kingsford Steven Tam Carol Rimmer
Published Date
2018-04-16
Topics
Primary Care
Patient Medical Home
Primary Care Network
Evaluation
EMR
Telehealth
Event
GPSC Summit 2018
Workshop
Doing it Legally – You Need a Common Program Agreement!
Resource Type
Presentation
File Type
Pdf
Link to File
/media/divresources/PCN_Common_Program_Agreement.pdf
Description
A presentation at the GPSC Summit 2018 about what will guide how interdisciplinary care teams share clinical patient information between primary care clinics and acute care facilities.
Less detail

92 public records – page 1 of 5.