"This is the Central Okanagan Division of Family Practice’s PMH Engagement Journey. The PMH Engagement Journeys were designed to capture eight divisions' early implementation of the patient medical home (PMH) model of health care. The stories offer a look at the challenges and successes the divisions experienced along their journeys, and the resources they created to engage members and partners around primary care. It is the hope that these stories will act as a resource, support, and source of inspiration for other divisions beginning their journeys to an integrated system of care via the PMH."
This is the Central Okanagan Division of Family Practice’s PMH Engagement Journey. The PMH Engagement Journeys were designed to capture eight divisions' early implementation of the patient medical home (PMH) model of health care. The stories offer a look at the challenges and successes the divisions experienced along their journeys, and the resources they created to engage members and partners around primary care. It is the hope that these stories will act as a resource, support, and source of inspiration for other divisions beginning their journeys to an integrated system of care via the PMH.
"This case study employed four broad approaches to understand how PSP and the DoFP are working together to support the creation of networks. These approaches included:
1. A review of local documentation that focused on the relationship structure and current work taking place to support the development of FP networks.
2. A literature review which reviewed over 50 research articles, policy and position documents, guidelines, and best practices to focus on understanding how other groups across Canada and the developed world have worked together in primary care to create networks within primary care. These findings are available in Appendix 3.
3. Interviews with key stakeholders at a local, regional and provincial level to understand the various factors (i.e. political, environmental, technological, legal) influencing the development of FP networks in the Thompson Region and BC more broadly. The list of individuals interviewed is included in Appendix 1.
4. A survey of the members of the Thompson Region DoFP which asked questions on their current levels of networking and areas for which they see opportunities to network."
This case study employed four broad approaches to understand how PSP and the DoFP are working together to support the creation of networks. These approaches included:
1. A review of local documentation that focused on the relationship structure and current work taking place to support the development of FP networks.
2. A literature review which reviewed over 50 research articles, policy and position documents, guidelines, and best practices to focus on understanding how other groups across Canada and the developed world have worked together in primary care to create networks within primary care. These findings are available in Appendix 3.
3. Interviews with key stakeholders at a local, regional and provincial level to understand the various factors (i.e. political, environmental, technological, legal) influencing the development of FP networks in the Thompson Region and BC more broadly. The list of individuals interviewed is included in Appendix 1.
4. A survey of the members of the Thompson Region DoFP which asked questions on their current levels of networking and areas for which they see opportunities to network.
"The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan."
The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan.
"The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan."
The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan.
"The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan."
The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan.
"The purpose of this report is to:
-Systematically measure the current collaboration between key stakeholder groups,
-Establish an understanding of how the structures in place support collaboration between key stakeholder groups,
-Facilitate learning and improvement within the collaborative structures on Vancouver Island, and
-Support learning across the province based on the strengths and challenges on Vancouver Island."
The purpose of this report is to:
-Systematically measure the current collaboration between key stakeholder groups,
-Establish an understanding of how the structures in place support collaboration between key stakeholder groups,
-Facilitate learning and improvement within the collaborative structures on Vancouver Island, and
-Support learning across the province based on the strengths and challenges on Vancouver Island.
"The PMH Most Significant Change Evaluation describes the changes that resulted from Patient Medical Home (PMH) strategies such as the implementation of team-based care with allied health professionals (i.e., pharmacists and social workers). By collecting, sharing, and reflecting on PMH stories from across BC, this project identifies common and different values held by different stakeholder groups in the BC health system."
The PMH Most Significant Change Evaluation describes the changes that resulted from Patient Medical Home (PMH) strategies such as the implementation of team-based care with allied health professionals (i.e., pharmacists and social workers). By collecting, sharing, and reflecting on PMH stories from across BC, this project identifies common and different values held by different stakeholder groups in the BC health system.